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Beoordelingen van La Quinta Inn & Suites by Wyndham Baltimore N / White Marsh

2.5 out of 5
La Quinta Inn & Suites by Wyndham Baltimore N / White Marsh
4 Philadelphia Ct, Rosedale, MD

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 389 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 137 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 143 van 1005 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ursula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The television worked.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Shakita

1 nacht verbleven in mei 2024

4/10 – Matig

Denise

Zakenreiziger, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
This is my 3rd time staying here due to the affordability. However the rooms are never really that clean. My mom was with me this time and got the room before me. I thought she took a shower and used a wash cloth and hung it up on the shower rod. However, the next morning she asked if I used both wash cloths but I didn’t. Turns out, that wash cloth was dirty and left up there from the previous guest! How gross. And the toilet seat was so loose I almost fell off of it.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Dasheina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was amazing she’s truly an angel
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very happy with condition and service.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Wend

Bugs in my room. I got bit twice. I HAVE NOT RECIEVED MY SECURITY DEPOSIT. ITS BEEN 6 DAYS!!!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasant and nice
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Marji

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was attentive and responsive, and so very nice and friendly!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Madison

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was unsanitary and entire building smelled awful. Staff were friendly, but other hotel guests looked unfriendly.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Tammy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Tierra

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The tv did not work, my item was stolen, and i was not satisfied.
1 nacht verbleven in april 2024

10/10 – Uitstekend

alfaisal

1 nacht verbleven in april 2024

10/10 – Uitstekend

Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Monique P. op 8 apr 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please feel free to let us know!

10/10 – Uitstekend

Phillip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had an amazing experience with this hotel! The customer service was top-notch,especially dianna who help me and exceeded my ecxpectations of giving great customer service It felt like a home away from home I highly recommend them to anyone looking for quality room and excellent service.”
Reactie van Monique P. op 8 apr 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please feel free to let us know!

2/10 – Ontzettend slecht

Joshua

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not only the elevator was broken. So was my Ac
1 nacht verbleven in maart 2024
Reactie van Monique P. op 8 apr 2024
My apologies for the bad experience you had with us. I was unaware that there was any issues with the elevator. I will reach out to ownership to correct this issue. I will also have maintenance start a check list to check that everything is working in the cleans rooms before having a guest check into it.

10/10 – Uitstekend

Latreya

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michele at front desk was friendly, easy going, informative, and helpful. From meeting her at check in until end of stay! I called her to the room for assistance with tv and she came up to help within less than 5mins. Only thing we did not like about our stay is that we could not watch anything but regular tv channels. No games, YouTube or movie apps can be downloaded. Also our room was a smoke free room but it’s smelt like cigarette smoke as soon as we walked in. Lastly, the elevator was extremely slow. I was scared to use it because I thought I’d get stuck due to its slow functioning. Other than that I enjoyed my time there.
1 nacht verbleven in maart 2024
Reactie van Monique P. op 31 mrt 2024
Thank you for your positive feedback. I will inform Michele of her great customer service. Sometime the guest do not always abide by hotel rules and policies. I apologize for the smoke smell. If there is anything we can do to better our services, please let us know.

10/10 – Uitstekend

Hiroko, State College

1 nacht verbleven in maart 2024

8/10 – Goed

Harish

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024
Reactie van Monique P. op 25 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Ashley

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very helpful.
1 nacht verbleven in maart 2024
Reactie van Monique P. op 25 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Gabriel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There were a few things that i didnt feel comfortable about, but i was too tired to inform the front desk. Everything i needed was at my finger tips. Good place to say.
2 nachten verbleven in maart 2024
Reactie van Monique Phipps op 19 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, the stay was quiet & pleasant!
2 nachten verbleven in maart 2024
Reactie van Monique Phipps op 19 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Alberto O

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am a disabled person and when I went to have my breakfast one of the days I was in the hotel, one of the ladies preparing the breakfast menu, I believe her name was Jazmin, went out of her way to help me and brought everything to my table. It was a service I never received even in the most expensive restaurant. I look for her the next day to thank her but she was off. Please thank her for me.
3 nachten verbleven in februari 2024
Reactie van Monique Phipps op 19 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Ramon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in maart 2024
Reactie van Monique P. op 11 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 – Redelijk

Melek

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Breakfast was OK, staff was kind. The electronic key of my room did not work well, it was always problematic to enter the room.
4 nachten verbleven in maart 2024
Reactie van Monique P. op 11 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Wilford James Byrd

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Was construction going on rite by entrance to hotel.
1 nacht verbleven in maart 2024
Reactie van Monique P. op 11 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 – Redelijk

Jessica

1 nacht verbleven in maart 2024
Reactie van Monique P. op 11 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Ramon

1 nacht verbleven in februari 2024
Reactie van Monique P. op 11 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Pam

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction. We passed the entrance and then ended up on the beltway. I don’t think it is your fault, just not good. Maybe put a sign out there at entrance to help.
1 nacht verbleven in februari 2024
Reactie van Monique Phipps op 6 mrt 2024
We do have a sign by the entrance of the hotel but we actually have 2 entrances. Unfortunately, we do not own the land where our sign is located.

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice, clean & convenient. Lobby and first floor hallway smelled like cigarette smoke tho
1 nacht verbleven in februari 2024
Reactie van Monique Phipps op 6 mrt 2024
Thank you for your positive feedback. Please let us know if there is anything we can do to better our services!

10/10 – Uitstekend

Ulysses

1 nacht verbleven in december 2023
Reactie van Monique P. op 27 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Monique P. op 27 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Erin

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Michelle was extremely welcoming, accommodating and helpful.
1 nacht verbleven in februari 2024
Reactie van Monique P. op 27 feb 2024
Thank you for your positive feedback. She is a rock star!!!! If there is anything we can do to better our services, please let us know!

4/10 – Matig

Erin

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The beds were horrible. They were lumpy and I didn’t not sleep! The elevator needs to be assessed and fixed . Lighting in rooms are horrible . The bathroom was very dark while showering . The shampoo & body wash bottles inside shower were empty . People were slamming doors all night , heard a barking dog & people were smoking weed in the rooms even tho it says the whole property was non smoking and to go to outside designated areas!
1 nacht verbleven in februari 2024
Reactie van Monique Phipps op 6 mrt 2024
I apologize you did not enjoy your stay with us. Unfortunately, all guest do not abide by the hotel rules and policies. If there is anything we can do to better our services, please feel free to let us know.

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Monique P. op 27 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Flora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and havw good staff willing to help
5 nachten verbleven in februari 2024
Reactie van Monique P. op 27 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

6/10 – Redelijk

Ursula

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Tv was not working again.
1 nacht verbleven in februari 2024
Reactie van Monique Phipps op 6 mrt 2024
I apologize you did not enjoy your stay with us. I there is anything we can do to better our services, please feel free to let us know!

4/10 – Matig

Unique

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Monique Phipps op 6 mrt 2024
I apologize you did not enjoy your stay with us. I there is anything we can do to better our services, please feel free to let us know!

10/10 – Uitstekend

alexis

1 nacht verbleven in februari 2024
Reactie van Monique P. op 25 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

2/10 – Ontzettend slecht

wilson

Zakenreiziger, Reisde met familie
I usually travel to Baltimore on business and never stayed at La Quinta before so decided to give it a shot. I’ve never been so disappointed at the quality of breakfast a hotel offered for its guests. It’s sad and shocking that a third world country like Ecuador offers a better quality type of continental breakfast versus a big chain hotel like La Quinta. There were no bacon, sausage, fresh fruit even most of the items a continental breakfast has. There was only muffins, hard boiled eggs (not even scrambled) yogurt and bread.
1 nacht verbleven in februari 2024
Reactie van Monique P. op 15 feb 2024
We apologize for the bad experience you had with us. Please feel free to reach out to hotel management to discuss your stay. We strive for a safe and happy stay for all of our guest!

10/10 – Uitstekend

Mick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Mick

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best customer service
I messed up and Diana went out her way to help me when she was off
1 nacht verbleven in februari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Gabriel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. I had one issue, and the young lady took care of it, right then and there. Good places to eat in the area.
1 nacht verbleven in februari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Lucky

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Dalana

1 nacht verbleven in februari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel. Very helpful staff.
4 nachten verbleven in januari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

miriam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place
3 nachten verbleven in januari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

8/10 – Goed

Javier

1 nacht verbleven in januari 2024
Reactie van Monique P. op 25 mrt 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

10/10 – Uitstekend

Rosann

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Monique P. op 15 feb 2024
Thank you for your positive feedback. If there is anything we can do to better our services, please let us know!

2/10 – Ontzettend slecht

Jane

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
At check in I was asked to pay $100. I had already prepaid for this stay. Please can you help me get a refund of the $100. The bathroom in the room was quite smelly, not clean.
1 nacht verbleven in januari 2024
Reactie van Monique P. op 15 feb 2024
We do require a security deposit of 100 for every reservation. We do process the refund at check out as long as there was no smoking or anything broken or damaged in the room.