Restaurant

Beoordelingen van Amansari Hotel Desaru

3.5 out of 5
Amansari Hotel Desaru
Jalan Kempas 1, Taman Desaru Utama, Bandar Penawar, Johor

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 71 van 310 beoordelingen" "
Gastenscore: 8 - Goed. 155 van 310 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 310 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 310 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 310 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hock Thye

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Good value
1 nacht verbleven in april 2024
Reactie van zamre op 2 mei 2024
Thank you for your feedback, Mr Hock Thye. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

4/10 – Matig

Lit Phen, Petaling Jaya

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lack of maintenance, the aircon very noisy, all window being sealed cannot open. The towels given are dirty, has stain on it. Breakfast has very limited options.
2 nachten verbleven in februari 2024
Reactie van zamre op 3 mrt 2024
Thank you for sharing your experience, Mr/Ms Lit Phen,. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

10/10 – Uitstekend

Fung Wang

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van zamre op 7 jan 2024
Hi Mr Fung Wang, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 – Goed

Judith

1 nacht verbleven in december 2023
Reactie van zamre op 22 dec 2023
Thank you for your feedback, Mr/Ms Judith. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Bed is quite comfortable and room was clean. However there is no hair dryer provided in the room. We were allocated a room with connecting door and the sound insulation was very bad. We could hear people talking. We were woken up in the early morning because the neighbouring room's alarm clocks kept ringing from 4 am to 6 plus am till we had to call the reception.
1 nacht verbleven in november 2023
Reactie van zamre op 16 nov 2023
Hi,We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.

8/10 – Goed

Sebrina

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Comfortable and clean. Well kept.
1 nacht verbleven in november 2023
Reactie van zamre op 5 nov 2023
Thank you for your feedback, Ms Sebrina. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Uma Mageswary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is so near to shops and mall. Very convenient, if i go again will book this hotel.
1 nacht verbleven in september 2023
Reactie van zamre op 26 sep 2023
Thank you for your feedback, Ms Uma Mageswary. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Guan Chwee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
clean and comfortable room
1 nacht verbleven in augustus 2023
Reactie van zamre op 25 aug 2023
Thank you for your feedback, Mr Guan Chwee. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

10/10 – Uitstekend

Hoon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
2 nachten verbleven in juli 2023
Reactie van zamre op 15 jul 2023
Hi Mr Hoon, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

2/10 – Ontzettend slecht

Hock Thye

Awful!
1 nacht verbleven in mei 2023
Reactie van zamre op 23 mei 2023
Hi Mr Hock, How may i help you due to your rating at 1/5

10/10 – Uitstekend

HIDEYUKI

1 nacht verbleven in mei 2023
Reactie van zamre op 12 mei 2023
Hi Mr Hideyuki, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 – Goed

Yasushi

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in mei 2023
Reactie van zamre op 6 mei 2023
Hi Sir,Thanks for your rating, hope to see you again at Amansari Hotel Desaru

8/10 – Goed

Nur Hajah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room we took "Suite" was very nice but unfortunately it has an electrical trip during at 2.00 am in the morning we have to move to another unit. Although we got another room but it is to our inconvenient moving our stuff during the night with our sleeping child. Overall the stay was nice.
1 nacht verbleven in maart 2023
Reactie van zamre op 9 mrt 2023
Thank you for sharing your experience, Ms Nur Hajah. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

10/10 – Uitstekend

Choo Kwan

1 nacht verbleven in februari 2023
Reactie van zamre op 1 mrt 2023
Thank you for your feedback, Mr/Ms Choo Kwan. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Tan

1 nacht verbleven in december 2022
Reactie van zamre op 16 nov 2023
Hi Mr Tan,Thank you for your valuable feedback! You're most welcome to visit us again.

10/10 – Uitstekend

Danielle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Although it’s not by the beach, it’s located near the mall and restaurants. 10 mins drive to the beach, 5 mins drive to the fruit farm. Building doesn’t look good from far, but internal is nice and seems new. Room was clean. Breakfast spread is not much, but good enough for us. Other than the usual bread, cereal, scrambled egg, there’s also nasi lemak and porridge. There was curry chicken too.
1 nacht verbleven in december 2022
Reactie van zamre md isan op 20 dec 2022
Hi Ms Danielle, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 – Goed

CHUNG-PAO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022
Reactie van zamre md isan op 20 dec 2022
Hi Mr Chung-Pao,Thank you for your valuable feedback! You're most welcome to visit us again.

10/10 – Uitstekend

Fahmi

1 nacht verbleven in oktober 2022
Reactie van zamre op 9 jul 2023
Hi Mr Fahmi, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 – Uitstekend

Nur Najiha

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stays..
2 nachten verbleven in oktober 2022
Reactie van zamre md isan op 12 okt 2022
Thank you for your feedback, Ms Nur Najiha. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van zamre md isan op 19 aug 2022
Hi , thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

8/10 – Goed

Leong Sze

1 nacht verbleven in juli 2022
Reactie van zamre md isan op 9 aug 2022
Thank you for your feedback, Mr Leong Sze. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

4/10 – Matig

Dorothy, Bedias

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was so disappointing that we checked out a day early. Funny thing is that no one even asked why we were checking out early. If I was running a hotel and people are checking out early, I would want to know why. There is no swimming pool on site - you have access to one somewhere else. I personally don’t want to drive to a swimming pool when I am on vacation. Next, the bar the website says they have, it’s not there. The buffet for breakfast was mediocre at best. I realize people are just opening back up from COVID, but update the websites on what you truly have and if the facilities are off site, put it on the website. As far as housekeeping goes, the room could have been cleaner and when you clean a room, do more than just make the bed. How about leaving more water or more coffee? The water and coffee was never replenished after checking in. Two bottles of water and a couple of packs of coffee for two people?? My husband went to the store and bought more coffee and water. The one plus is that there was plenty of parking. In order to eat lunch and dinner, you will need to have a car and leave the hotel. If the website had given me all the information on what was really available at the hotel, I could have made wiser choices. I would have had a better vacation at home. There was no advantage to staying at this hotel.
3 nachten verbleven in juli 2022
Reactie van zamre md isan op 24 jul 2022
Thank you for sharing your experience, Ms Dorothy. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.

8/10 – Goed

Muhammad

2 nachten verbleven in juli 2022
Reactie van Amansari Hotel Desaru op 20 jul 2022
Thank you for your feedback, Mr. Muhammad. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Heng Wai

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nearby to commercial area. a lot shop but a bit traffic during rush hour
1 nacht verbleven in juni 2022
Reactie van zamre md isan op 24 jun 2022
Hi Mr Heng Wai, Thank you for your valuable feedback! You're most welcome to visit us again.

10/10 – Uitstekend

Nur Hajah

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice food nice room ..😊
1 nacht verbleven in juni 2022
Reactie van zamre md isan op 23 jun 2022
Hi Ms Nur Hajah, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 – Uitstekend

Ng

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van zamre md isan op 23 jun 2022
Thank you for your feedback, Mr/Ms Ng. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well

6/10 – Redelijk

Steve

Zakenreiziger
Positief: Comfort kamer
water pressure was not good. bathroom has a no separation between shower area and WC, water from shower area tend to be wet the WC area. broken hanger found in the closet.
1 nacht verbleven in juni 2022
Reactie van Amansari Desaru op 16 jun 2022
Hi Mr Steve, Thank you for your review. We regret that your experience at Amansari Hotel Desaru did not meet your expectations. Your feedback will help us improve our services. We suppose that your stay in Amansari Hotel Desaru was otherwise amazing. In case any more suggestions, please write to us.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is good. Just sound proof need to improve
2 nachten verbleven in juni 2022
Reactie van Amansari Desaru op 16 jun 2022
We're happy to see your review here Mr. John, It will help us to improve our services and provide a better experience to you again. It was great to have you at Amansari Hotel Desaru. Visit soon.

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

8/10 – Goed

Eng Hua

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New and still clean. But Breakfast jammed when so many people come down together. Seating area is limited.
2 nachten verbleven in april 2022
Reactie van zamre md isan op 4 mei 2022
Hi Mr Eng, We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.

10/10 – Uitstekend

anna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tak ada apa nak complain. Tempat sangat bersih dan masih elok terjaga. Staff sangat peramah. Bilik saya selesa sangat.
1 nacht verbleven in april 2022
Reactie van zamre md isan op 26 apr 2022
Hi Ms Anna, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 – Uitstekend

NORASIKIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay
Amazing
1 nacht verbleven in maart 2022
Reactie van zamre md isan op 8 mrt 2022
Hi Ms Norasikin, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

10/10 – Uitstekend

NORASIKIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Nice Stay
It was amazing. We booked 2 rooms. Both rooms are clean and comfortable. The check in and out went so smooth and fast. The staffs friendly and attentive. We bring our elderly parents and my 24 year old disabled brother, so I conclude the hotel also elderly and disabled person friendly. The breakfast good. The TV channels also good. Eating places within walking distance and a mall nearby. Around 15mins drive to Pantai Desaru, around 30 mins drive to Pengerang if you are coming here for lobsters and seafoods😁
2 nachten verbleven in maart 2022
Reactie van zamre md isan op 8 mrt 2022
Thank you for your feedback Ms Norasikin, We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Ng

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van zamre md isan op 2 mrt 2022
Thank you for your valuable feedback! You're most welcome to visit again.

10/10 – Uitstekend

Siti

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly staff
1 nacht verbleven in januari 2022
Reactie van zamre md isan op 8 feb 2022
Thank you for your feedback, Ms Siti. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well

10/10 – Uitstekend

Ana Hafizah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I love this hotel because it’s clean and neat.
2 nachten verbleven in januari 2022
Reactie van zamre md isan op 23 jan 2022
Thank you for your feedback, Ms Ana Hafizah. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Zamzuri

1 nacht verbleven in december 2021
Reactie van zamre md isan op 23 jan 2022
Hi Mr Zamzuri, Thank you for your valuable feedback!. You're most welcome to visit again.

10/10 – Uitstekend

Mimi

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
friendly and supportive staff. Clean and comfortable stay not far from the beach.
1 nacht verbleven in december 2021
Reactie van zamre md isan op 10 dec 2021
Thank you for your feedback Ms Mimi. we'd love to host you the next time you visit Amansari Desaru and share our location with your friends and family as well.

6/10 – Redelijk

She

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Friendly staff
1 nacht verbleven in oktober 2021
Reactie van Amansari Desaru op 3 nov 2021
Thank you for sharing your valuable feedback! We're glad that we could make your stay fantastic at Amansari Desaru. We'd be happy to serve you again with more awesomeness next time. :-)

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2021
Reactie van zamre md isan op 2 jun 2021
Thank you for your feedback , We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.

8/10 – Goed

Izznan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2021
Reactie van zamre md isan op 2 jun 2021
Hi Mr Izznan, We're glad to know that you had a great time at Amansari Hotel Desaru. Do refer us to your friends and family for their next destination. Cheers!

8/10 – Goed

NOORAINI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A brief but comfortable stay
It is my first time staying at this hotel . Its location next to the highway & within walking distance to many eateries is really so convenient . The mall is also located just opposite the hotel .
1 nacht verbleven in april 2021
Reactie van zamre md isan op 24 apr 2021
Hi Ms Noraini, Thank you for taking the time and sharing your feedback regardingyour stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.

4/10 – Matig

Chandra, Johor Bahru

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Towels have pungent smell. Wifi are slow. No toothbrush. No Astro as per displayed on in room tv channel listings.
1 nacht verbleven in augustus 2020
Reactie van zamre md isan op 25 apr 2021
Hi Mr Chandra, Our aim is to provide the best experience to anyone who visit us. Your experience definitely does not meet the standards we have set for ourselves. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you

6/10 – Redelijk

Mun Ling

Good location but bad wifi
The hotel is ok. The location is perfect as it close to mall. Nearby the hotel, within walking distance we found a delicious roti canai & nasi lemak shop. We also had a sumptuous seafood dinner at the restaurant next to the hotel. However, the wifi in the hotel is very bad. Totally cannot be connected, luckily we had a portable internet device.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Zakaria

Negatief: Netheid
not so clean
1 nacht verbleven in juni 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I dont might come here again.. chcek in at 3pm and i can have the late check out with no surcharge.. and the area they have all halal food.. and you can as them to book for you taxi.. thank you amansari hotel desaru..
1 nacht verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Overall a good stay
1 nacht verbleven in februari 2020
Reactie van zamre md isan op 25 apr 2021
Hi Mr/Ms, We're glad to know that you had a great time at Amansari Hotel Desaru. Do refer us to your friends and family for their next destination. Cheers!

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020