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Beoordelingen van GLOW Sukhumvit 5 by Centropolis

4 out of 5
GLOW Sukhumvit 5 by Centropolis
24 Sukhumvit Soi 5 Sukhumvit Road, Khlong Toei Nuea, Wattana, Bangkok

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 47 van 133 beoordelingen" "
Gastenscore: 8 - Goed. 55 van 133 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 133 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 133 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 133 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Wassim

Negatief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access to Sukhumvit road
3 nachten verbleven in april 2024

8/10 – Goed

Alan

Positief: Netheid, personeel en service en comfort kamer
Glowing reference
3 nachten verbleven in februari 2024

8/10 – Goed

Milissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is nice, good value
hotel is nice, breakfast only is available, no other meals. At night, the room lighting is very limited, so the room appears very dark. But during the day, with the curtains open, the room is very bright. Staff are very friendly and helpful. Good location close to grocery store, street food and other restaurants. And close to BTS.
3 nachten verbleven in januari 2024

8/10 – Goed

thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es ist gutes Hotel mit sehr nettem Personal. Die Lage ist hervorragend. 7eleven 10m , Hauptstrasse 150m, BTS station Nana 350m
4 nachten verbleven in januari 2024

6/10 – Redelijk

Ethan

Negatief: Netheid
The hotel was ok. Very busy/walkable area. Good for shopping and nightlife. The room felt dirty and no towels upon arrival.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Liam

Reisde met familie
Great location good hotel, great value for money
This hotel was in the middle of the hustle and bustle which we liked. Right next to all the amenities of the city. Food , shopping the lively nightlife Good value for money, when we go back to Bangkok for 2 nights we will stay again. There’s a chain that sits just up from this hotel that does street painting of any photo well worth a visit. I’ve ordered 9 photos for my return to Bangkok
1 nacht verbleven in december 2023

10/10 – Uitstekend

Israr

2 nachten verbleven in december 2023

6/10 – Redelijk

SM Tawfiqul

Reisde met familie
2 nachten verbleven in december 2023

10/10 – Uitstekend

Yanick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Rooms look new.
1 nacht verbleven in december 2023

8/10 – Goed

Sven

3 nachten verbleven in december 2023

6/10 – Redelijk

Markku

Reisde met een groep
Positief: Netheid, personeel en service
2 nachten verbleven in november 2023

6/10 – Redelijk

Jana

Positief: Netheid
Negatief: Voorzieningen
Pro - bed was comfortable (If you don't mind soft) and close to Nana station Cons - everything looks tired and not reflected in the pictures at all. Music woke me 2/3 mornings (6:10am!) Towels have crusty brown stains. Breakfast was just tolerable. By day three I went elsewhere to eat. Front desk staff totally unhelpful- "is there a problem with the wifi?" Staff "yes". So wifi terrible. No cold water in my sink or shower? Had to go cool off in the pool. That has seen better days. No pillows on the seats like in the pictures. The spot that once was a bar at the pool was a ratty hole. Frankly it was uncomfortable being up there on my own. No one seems to wash and replace the pool towels so by Sunday there were none. I never saw one room cleaning cart so I'm not sure what's going on there. Buttons don't work for the elevator on floor 7 and no staff was bothered at all even though there was myself and another guest letting staff know. Also, when I arrived the front desk wanted 1000 baht cash as a deposit! I said no way you can put it in a credit card and HE refused. Stalemate. I won. Won't stay here again for sure. You can do way better in Bangkok for the price.
3 nachten verbleven in december 2023

10/10 – Uitstekend

Mads

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and incredibly good service. Highly recomended!
3 nachten verbleven in november 2023

10/10 – Uitstekend

Tim

3 nachten verbleven in november 2023

10/10 – Uitstekend

jerrod

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Andreas

1 nacht verbleven in april 2023

8/10 – Goed

anton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean modern hotel. Room a little on the small side but not really an issue. Gym equipment provided but limited variety. Breakfast really good. Overall very satisfied. Have stayed in a few 4 star hotels on this trip and Glow is very well representative of 4 stars. We were very happy with this hotel compared to the other "4 starred" hotels we stayed at. Shopping areas eg. Terminal 21 approx 10-15min walk. Other shopping areas accessible via the skytrain. Nearest skytrain Nana station within 5min walk.
Reactie van Glow Sukhumvit 5 Team op 6 jan 2023
Dear Matthew,Warm greetings from GLOW Sukhumvit 5!I would like to thank you for choosing GLOW Sukhumvit 5 on your recent stay!I am very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. I appreciate you taking the time to share your positive comments with us. In the meantime, I have already shared this great feedback to our team as this will certainly motivate us to keep up the good work.Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself.Sincerely yours,Glow Sukhumvit 5 Team

10/10 – Uitstekend

hou

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very new and clean, worth the price !
5 nachten verbleven in oktober 2022
Reactie van Glow Sukhumvit 5 Team op 20 okt 2022
Dear Hou,Warm greetings from GLOW Sukhumvit 5!Thank you for your favorable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our service and facilities. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to Glow Sukhumvit 5 soon! Have GLOWing day.

10/10 – Uitstekend

Arlo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, actually pretty good.
The room had a nasty smell coming out the bathroom drain, stunk up all the room. They did spray some odor killing spray and got moved to a better room the next morning.
1 nacht verbleven in september 2022
Reactie van Glow Sukhumvit 5 Team op 8 okt 2022
Dear ArloWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

10/10 – Uitstekend

Lutfullah

1 nacht verbleven in september 2022
Reactie van Glow Sukhumvit 5 Team op 19 sep 2022
Dear LutfullahWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

8/10 – Goed

Anita

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
We have stayed here before 3yrs ago and the property was alot newer and in better condition. I was very disappointed when we checked in as someone had been smoking in the room and it stunk of cigarette. There was also no towels or mat in bthrm. After along flight you don't feel like going up and down to keep complaining about things. In saying all that the staff did sort it out. I would stay again as its close to our dental clinic.
4 nachten verbleven in september 2022
Reactie van Glow Sukhumvit 5 Team op 19 sep 2022
Dear AnitaWarm greetings from GLOW Sukhumvit 5!Thank you for taking time to review our hotel on your visit in Bangkok.It was very disappointing to read that your experience with us did not meet our usual high standards. We sincerely apologize for all inconveniences you experienced during your stay.I would like to thank you for providing your feedback on our service. I have taken note and wish to thank you for your comments. These are very valued for us to keep improving services and products to meet guest's expectations and satisfaction.We sincerely wish your experience with us was a better one but we do hope you will give us the opportunity to serve you again in future when our offerings are better suited to your travel.Sincerely yours,

10/10 – Uitstekend

TOSHIKATSU

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2020
Reactie van KHYM (Guest service supervisor) op 10 mrt 2020
Dear Mr.Toshikatsu, Warm greetings from GLOW Sukhumvit 5,Thank you so much for choosing to stay with us .We hope to see you again With kind regards,

8/10 – Goed

Wen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean hotel
The hotel itself was nice, with spacious clean rooms. The area itself was on the dodgy side, especially in the evenings when everyone is cruising the streets. Felt pretty safe though and close to the BTS station. Also we were asked to pay a security deposit in cash which was not made clear in the description.
3 nachten verbleven in januari 2020
Reactie van KHYM (Guest service supervisor) op 2 feb 2020
Dear Mr/Ms.Wen, Warm greetings from GLOW Sukhumvit 5,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. With kind regards,

8/10 – Goed

Hans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great new hotel, a short walk from Skytrain.
I enjoyed the time at GLOW Hotel and especially the nice and comfortable bed. I had the best sleep in weeks. The service was good and the staff very friendly and accommodating. The rooms are ok size (Superior King) with everything needed. There is a roof pool (small) and a gym as well. What did not impress on me was the breakfast. I took one look, and then went to another place for breakfast. (This is not a big problem, since there are many choices around.) It is only around 3-4 minutes to walk up to Sukhumvit Road and Nana Skytrain station.
2 nachten verbleven in januari 2020
Reactie van KHYM (Guest service supervisor) op 2 feb 2020
Dear Mr/Ms. Hans, Warm greetings from GLOW Sukhumvit 5,I greatly appreciate your comments about the good service and attentive care you received from our Hosts. I will be sure to share with all team members, as it truly helps reinforce their actions and positive attitudes to see such compliments. Your constructive feedback regarding breakfast that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Sincerely,

8/10 – Goed

Chong Chiew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2019

6/10 – Redelijk

Jassim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2019

8/10 – Goed

Bernd

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019

8/10 – Goed

Stephan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A good hotel near shopping centres
A very good property overall. Because we were arriving in Bangkok at 6AM, we had secured an hotel room for the night before and our hotel room was therefore ready when we arrived at the hotel tired after travelling for 18 hours. Modern and spacious rooms with very comfortable bed (the best that we experienced during our 25-day vacation in South east Asia). Very nice bathroom and shower. Very good WiFi. The breakfast buffet is average though with not much choice and is basically the same every day. The Hotel is located in a very busy sector of Bangkok but the rooms are quiet. Very nice roof-top pool and gym. Very good happy-hour. Friendly staff.
5 nachten verbleven in november 2019
Reactie van KHYM (Guest service supervisor) op 16 dec 2019
Dear Mr.Stephan, It’s a pleasure for us to note your generous compliments of the services and facilities of our hotel. Positive feedback is always a strong motivation for our team to continuously provide a high level of service to our guests. Thank you for choosing to stay with us, hope to see you again. With kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable bed and friendly staff. Close walk to mall.
2 nachten verbleven in november 2019
Reactie van KHYM (Guest service supervisor) op 8 dec 2019
I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van KHYM (Guest service supervisor) op 8 dec 2019
Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2019
Reactie van KHYM (Guest service supervisor) op 8 dec 2019
Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
服務員很好，早餐選擇食物種類極少，地點方便，步行10分鐘內到NANA站，25分鐘到T21, ASOK 站附近有24小時超市及使利店，但人流複雜，似是紅燈區
4 nachten verbleven in november 2019
Reactie van KHYM (Guest service supervisor) op 8 dec 2019
Thank you for taking the time and writing your kind review about our hotel. Your appreciation is generous and I am pleased that my team could contribute to memories of your holidays in Thailand. Hope to see you again

4/10 – Matig

Michel

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Hotel à éviter si on veut dormir la nuit.
Personnel peut accueillant. Problème de nuisances sonores toutes les nuits à cause des clients des chambres adjacentes. Il y a une porte de communication avec la chambre voisine et aucune isolation sonore. Le personnel n'ai absolument pas souriant ni attentionné, ce qui est assez inhabituel en Thailande. La piscine est très moyenne. Le rapport qualité prix prix est très mauvais.
4 nachten verbleven in oktober 2019
Reactie van KHYM (Guest service supervisor) op 16 dec 2019
Dear mr.Michel, Thank you for taking the time and writing your kind review about our hotel.Our sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Sincerely,

8/10 – Goed

mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Every think was excellent accept all room non Smoking
2 nachten verbleven in augustus 2019
Reactie van KHYM (Guest service supervisor) op 17 okt 2019
Dear Mr. Mohammed, Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. With warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
何を持って帰って良いのか、悪いのか分からなかった。もう少し分かりやすくしてほしい。
2 nachten verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool bar, very clean. The gym is too small. Staff was nice and helpful except at check in, tried to give me a double instead of the king I booked. Had to reject the double 3 times until she finally gave me my room
2 nachten verbleven in september 2019
Reactie van KHYM (Guest service supervisor) op 14 okt 2019
Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated.Your constructive feedback regarding your bed that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Yours Sincerely,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019
Reactie van Reservation Team op 27 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

10/10 – Uitstekend

Junho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
하나같이 매우 친절한 직원분들과 깨끗한 시설
5 nachten verbleven in september 2019
Reactie van Reservation Team op 27 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Reservation Team op 27 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

10/10 – Uitstekend

ShihChi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019
Reactie van Reservation Team op 27 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2019
Reactie van Reservation Team op 27 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future.

2/10 – Ontzettend slecht

Mike, Los Angeles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very noisy starting around 5:00am and stopping around 9:00am every morning due to music coming from somewhere. Also, people partying in the next room very early and no one stopped them. Rooms don't keep out sounds. Strong sewage smells from bathroom drains also
3 nachten verbleven in september 2019
Reactie van KHYM (Guest service supervisor) op 17 sep 2019
Dear Mr.Mike, Your constructive feedback regarding loud music and smell of bathrooms that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. We strive to improve with each and every guest comment. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Please be assured that you comments were taken to heart and I have looked into the situation personally and the corrective actions have been taken to ensure we provide the best environment possible for our next guests. Sincerely yours,

8/10 – Goed

Ting Bun Eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Have small insert in toilet and bed head board. A bit dark in the toilet. Loud door closing sound which may be due to traction of auto door closer. Wet, a bit narrow for walking along Soi 5 when leaving/ back to hotel from BTS station.
5 nachten verbleven in september 2019
Reactie van KHYM (Guest service supervisor) op 17 sep 2019
Dear Mr.Ting Thank you very much for your review of your recent stay at our hotel. It is unfortunate to hear that the location was not to your liking. As highlighted on the website, our (vibrant / relaxed) location in proximity to public transportation / shopping /nightlife ) is a feature our guests seem to enjoy. I am sorry to hear it was not as you expected. Sincerely yours,

4/10 – Matig

Hei Man

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BAD Experience. Dirty and uncomfortable.
除左便宜同近BTS站, 我O念唔到咩值得讚. Except cheap and near to Nana BTS station, I have nothing to appreciate in this hotel. dirty room, hotel staff shouting with walkie talkie in early morning, bad noise insulation, many insects, shower temperature keep fluctuating, not comfortable hotel, bad facilities, no Wifi coverage on 8/F. This is the worst hotel I ever had in Bangkok.
5 nachten verbleven in september 2019
Reactie van KHYM (Guest service supervisor) op 17 okt 2019
Dear Mr/Ms Hei Man, Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority is to offer the best service to our guest. We apologized for what you encountered when you staying with us. Sincerely,

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in september 2019
Reactie van Pui op 13 sep 2019
Thank you for your support and feedback. Look forward to welcoming you back again in the future. Best regards,

8/10 – Goed

Ibrahim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Average
Bed is very comfortable, friendly staff but bathroom stinks. They could have also improved breakfast
1 nacht verbleven in mei 2019
Reactie van pui op 6 sep 2019
Thank you for your kind feedback and we are happy to hear you enjoyed your stay with us. Please do visit us again soon. Yours sincerely

10/10 – Uitstekend

Sabastiano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Keep coming back
This is a excellent little boutique hotel. The staff are incredibly friendly, accommodating, professional and go out of there way to make you feel at home. Arrived on an early morning flight and was at the hotel way before check-in time. The reception team ensured l didn’t have to wait too long for my room to be ready. It’s a great little hotel, with lovely rooms and excellent high pressure showers, perfect place to come back to after a big day of shopping and sight seeing.
9 nachten verbleven in juli 2019
Reactie van Lannaphat op 25 jul 2019
Dear Sabastiano, We are delighted to learn that you had an enjoyable time whilst with us at GLOW Sukhumvit 5. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit another pleasant and memorable one. Yours sincerely,

2/10 – Ontzettend slecht

HoYin, Hong Kong

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not a pleasant experience. Saw a power outage during check-in, make us worrying. Promised a king bed but only twin beds are available, which is disappointing. Found stains and hair on the bed, very disappointing. Got woke up by loud and noisy maintenance work in early morning. Disturbing. Very hard for us to consider coming back again.
2 nachten verbleven in juli 2019
Reactie van Lannaphat op 25 jul 2019
Dear Ho Yin, Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. I have shared your feedback with the General Manager. Please allow us sometimes to look into your concern and try our best to improve the issues. Yours sincerely,