Sehr geehrter Kunde, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Wir freuen uns sehr zu wissen, dass wir dazu beigetragen haben, Ihre Reise zu einem unvergesslichen Erlebnis zu machen. Anna Ruiz. Kundendienst.

Geachte klant: Wij waarderen uw opmerkingen en dat u genoten heeft van ons hotel. We hopen u snel weer te mogen verwelkomen in onze hotels.

Dear Guest,Thank you very much for sharing your comments, and we are pleased that you enjoyed the privileged location of our hotel in the heart of the Gothic Quarter. We regret that some aspects of our facilities did not fully meet your expectations. We are glad to know that the front desk staff was very helpful during your stay. Your insights are very valuable to us and will be taken into consideration to improve our services. We hope to have the opportunity to welcome you again and provide an even more satisfying experience. Sincerely,

Dear Customer, we appreciate your rating. Sincerely,

Dear guest,It is a pride to receive your comment. We are delighted that you loved the room, as it has been refurbished while maintaining the essence of being part of the city's history. We are glad that you enjoyed it. We look forward to welcoming you again.Warm regards.

Dear Guest,Thank you for your comments. We are glad to know that you found the room to be beautiful and comfortable, and that you enjoyed our breakfast buffet, which has recently been enhanced with greater quality and variety. We appreciate your suggestion regarding the vehicle check-in process. Parking first and then checking in for greater convenience. We appreciate your understanding and look forward to the pleasure of welcoming you again in the future.Kind regards.

Dear Guest,We apologize for the inconvenience caused by the external noise. Being located in the city center offers the opportunity to enjoy iconic places such as the Gothic Quarter, Las Ramblas, Paseo de Gracia, and the most important cathedrals, as well as proximity to Barceloneta beach. However, we understand that the vitality of the nightlife may not be ideal for all our guests. For future stays, we have interior rooms available that could offer a quieter environment, subject to availability at the time of your reservation. We appreciate your understanding and hope to have the opportunity to offer you a more pleasant experience in our hotel group. Warm regards.

Dear Angela,Thank you so much for your excellent rating! We are pleased to know that you found our staff fantastic and helpful and that you enjoyed the cleanliness of your room and the shower pressure, truly to your liking. We strive to provide an exceptional experience and are glad to have achieved this during your stay. We look forward to the pleasure of welcoming you back very soon. Warm regards,

Dear guest,Thank you for your comments. Indeed, our hotel offers services in accordance with its category and applicable legal regulations. We understand there might be expectations regarding certain amenities such as irons, bathrobes, and slippers; these are not standard in all rooms but are available upon request at reception for special needs. We do not have a bar as our location offers a wide variety of dining and entertainment options, but as you mentioned, we do provide vending machines for the convenience of our guests. The herbal tea bags are a welcome gesture for the day of arrival. We regret any inconvenience this may have caused and appreciate your understanding. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely,

Liebe Laura,Vielen Dank für Ihre Bewertung. Mit freundlichen Grüßen.

Dear guest,We are pleased to hear that you found our location convenient and feel that our hotel offers good value for money. We apologize for any inconvenience caused by the sound insulation of the rooms. We appreciate your feedback, as it helps us identify areas for improvement to ensure that future stays are more comfortable for all our guests.We hope to have the opportunity to welcome you back and provide an even more satisfying experience. Sincerely,

Dear guest,We are extremely pleased to receive your perfect rating and to read that our staff was helpful and friendly during your stay. Our main goal is to provide exceptional service and create a memorable experience for all our guests. We appreciate your kind words and look forward to the pleasure of welcoming you back in the future. Sincerely,

Dear Ravi,We greatly appreciate your perfect rating and are pleased that you highlighted the excellent location, cleanliness, space, and modern style of our hotel. It is our utmost desire for our guests to enjoy an exceptional experience, and your comments motivate us to continue upholding our high standards. We look forward to the pleasure of welcoming you again. Sincerely,

Dear guest,We appreciate your comments and are pleased to know that you found our hotel clean and our staff friendly. We regret any inconvenience caused by the noise, which is characteristic of our central location in the lively Gothic Quarter. For future stays, please do not hesitate to request a room that does not face the street to ensure a more peaceful rest. We look forward to the opportunity to welcome you again and provide an even more pleasant experience. Sincerely,

Dear guest,We apologize for any inconvenience this may have caused. Our hotel has some attic rooms equipped with skylights, offering a unique and distinctive character that may not be to everyone's liking. For future stays, if you let us know in advance, we will try to accommodate you in a different style of room, subject to availability upon your arrival at the establishment. We appreciate your understanding and hope to offer you an experience that better meets your expectations on your next visit. Sincerely,

Dear Maria,We are immensely pleased to know that you were satisfied with our staff, and that they provided you with a quick and good solution to the small issue that arose. We appreciate your comments and your assessment. We look forward to welcoming you whenever you need to return. Warm regards,

Estimado Armando, agradecemos mucho sus comentarios y nos alegra que su estancia haya sido agradable, que ha podido disfrutar de nuestro desayuno buffet, y de la atención de nuestro personal. Siempre será un placer recibirle de nuevo. Tiene todo un grupo hotelero a su servicio. Saludos cordiales,

Dear Maria,We appreciate your rating at our hotel. You have an entire group at your service whenever you wish to return. Sincerely,

Dear Whein,We are delighted that you have chosen our hotel and that you had such a good experience. We strive to make our customers happy, and our greatest satisfaction is knowing that our goal has been achieved. We look forward to welcoming you back to our hotels in the near future.Anna R.Customer Service

Dear StevenWe sincerely appreciate your kind words and positive feedback about your stay at our establishment. We are pleased to hear that you found our properties well-maintained and clean, and that our location near the metro and restaurants was convenient for you.We apologize for any inconvenience caused by street noise, but we appreciate your understanding regarding this matter. We are also glad to hear that our staff was able to provide you with attentive and helpful service during your stay.We look forward to welcoming you back in the future and providing you with another pleasant experience.Best regards

Distinguida Lizbeht, Muchas gracias por su puntuación y por destacar nuestra céntrica ubicación. Reciba un cordial saludo, Norma A., Customer Service

Dear Anthony, thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvements.

"Dear Gol,Thank you for sharing your positive experience. We strive to provide our guests with the best experience possible and knowing that we met your expectations makes us happy. We hope to welcome you again in the future, Thank you for choosing us and for your kind recommendation.Sincerely Concha, reservations dpt

Dear Mari, thank you for your feedback; it's highly valuable to us.Sincerely Concha, reservations dpt

Dear Deepti,Thank you for your feedback; it is highly valued by us. Your insights are crucial for our continuous improvement.Sincerely Concha, reservations dpt

Dear customer,Thank you for sharing your feedback about the room. We sincerely apologize for any shortcomings in the accommodations that may not have met your expectations. Please be assured that our goal is to consistently provide a high level of comfort and services in all our rooms, including those designed for guests with disabilities.We are pleased to hear that you found our staff incredible and that the location was to your liking. Additionally, we are glad you enjoyed the spacious terrace. Your positive comments are appreciated, and it brings us joy to know that these aspects of your stay left a favorable impression.Sincerely Concha, reservations dpt

Dear Raphael, thank you for your feedback; it is highly valuable to us.Sincerely Concha, reservations dpt

Dear Jacova, Thank you for sharing your positive experience. We strive to provide our guests with the best experience possible and knowing that we met your expectations makes us happy. We hope to welcome you again in the future, Thank you for choosing us and for your kind recommendation.Sincerely Concha, Reservations dpt

Dear Craig,Thank you for your positive feedback! We're delighted to hear that you had a pleasant stay and enjoyed our convenient location. If there's anything specific that made your experience enjoyable, we'd love to hear more. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely Concha, reservations dpt

Dear Michael, thank you for your feedback; it is highly valuable to us. Sincerely Concha, reservations dpt

Dear Marcin, thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvements.Sincerely Concha, reservations dpt

Dear Graham,We're glad to hear that your stay was great! We appreciate your kind comment about our staff. Hope to see you again soonSincerely Concha, reservations dpt