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Beoordelingen van Grand Hotel Central

5 out of 5
Grand Hotel Central
Via Laietana 30, Barcelona

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 828 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 137 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1004 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in maart 2020
Reactie van Susana Martí, Guest Experience op 8 mrt 2020
Dear Guest, Thank you for your score following your recent stay at Grand Hotel Central. We are glad to know that you had a nice stay with us. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in september 2019
Reactie van Susana Martí, Guest Experience. op 12 nov 2019
Dear Guest, Thank you for your score following your recent stay at Grand Hotel Central. We are glad to know that you had a nice stay with us. Please let us know when you will be returning to Barcelona, as we would love to welcome you back. Best regards, Susana Martí Guest Experience

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our short stay. The staff and conciërge were very kind and helpfull. Beautiful rooftop bar and pool!
2 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Mooi&goed gelegen slh hotel. Bekwaam personeel,goede service,heel lekker ontbijt. prijs/kwaliteit ok. Heel kleine perfect ingerichte kamers&te weinig ligvoorzieningen a rooftopzwembad..
4 nachten verbleven in juni 2019
Reactie van Susana Martí, Guest Experience. op 29 jul 2019
Dear Guest, What a great review you left for us and other travelers to read! We are glad to know that you really enjoy your stay with us for the location of the hotel and the facilities at the rooftop terrace. Our Team works hard to ensure that our guests receive the highest level of service available and it is our pleasure to read that the effort went to by the staff to make your stay as comfortable as possible. We would be delighted to welcome you again! Best regards, Susana Martí Guest Experience

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was dik in orde! Leuk 5* hotel in het centrum van Barcelona
2 nachten verbleven in mei 2019
Reactie van Susana Martí, Guest Experience. op 2 jul 2019
Dear Guest, Thank you for your visit at Grand Hotel Central We are glad to know that you enjoy your stay with us and you truly love the hotel. Please come back soon, we would be delighted to welcome you back. Warm regards, Susana Martí Guest Experience

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2019
Reactie van Susana Martí, Guest Experience. op 12 mei 2019
Thank you! We hope that you can give us the top score on your next visit in Barcelona. Hope to welcome you back very soon. Susana Martí Guest Experience

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2019
Reactie van Susana Martí, Guest Experience op 2 apr 2019
Thank you! Your score is just what we looking for. We are glad to learn that you had a perfect stay with us. Hope to welcome you back very soon. Susana Martí Guest Experience

10/10 – Uitstekend

BL, rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centraal, dichtbij metro.
Vriendelijke staf. Rustige kamers. Luxe uitstraling.
3 nachten verbleven in maart 2018
Reactie van Susana Martí, Guest Experience. op 20 apr 2018
Dear BL, Thank you for such an amazing review following your recent stay at the Grand Hotel Central. We are glad to know that you enjoy your stay in Barcelona and you like our rooms We always looking for excellence in our service,your kind words about our staff are fantastic. We would be delighted to welcome you back should you return to Barcelona in the near future. Yours Sincerely, Susana Martí.

10/10 – Uitstekend

D. , Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful and romantic hotel
Good location, very friendly staff - truly go above and beyond, beautiful and welcoming decoration and atmosphere, great rooftop, and I truly appreciated the fact that the bar has different alternatives for cow milk (for those difficult people that are lactose and soy intolerant but still like their lates ;-) ) - that really doesn't happen often. And although we didn't really use it, the complementary mini bar is a nice feature.
2 nachten verbleven in februari 2018
Reactie van Susana Martí, Guest Experience. op 20 apr 2018
Dear guest, Thank you such an amazing review following your recent stay at the Grand Hotel Central and I was delighted to learn that you had a memorable experience. I am glad to know that we exceed your expectations with the different kind of milks that we have. Our team works really hard to ensure that our guests receive the very best service! On behalf of all our staff we look forward to welcoming you back at the hotel in the near future and wish you a wonderful day. Yours Sincerely, Susana Martí.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede service. Midden in de stad.
Het hotel ligt op midden in Barcelona. Het biedt veel faciliteiten. Goed personeel. Goede ontvangst.
4 nachten verbleven in december 2017
Reactie van Jaime Estellés op 13 feb 2018
Dear Guest Thank you for your time and wonderful comments following your recent stay at Grand Hotel Central. We will keep up the good work and sincerely hope to welcome you back very soon. Best regards, Jaime Estellés

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
ligging prima de rest boel poeha kan beter
De entree is donkeren stinkt vreselijk naar potpourri / kamerparfum Echt onplezierig Ook de gangen bij de kamers waren doordrengdvan geur Verder waren kamers nogal krap voor een Kamerman 500 euro ze waren heel zuinig met de handdoeken die werden niet eens ververst avonds Hetzelfde geld voor de zerp etc Geen strijkijzer op de kamer is ook vervelend
2 nachten verbleven in augustus 2017

10/10 – Uitstekend

Richard, Maastricht

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfecte locatie, hartje centrum
Locatie, locatie, locatie. Zeer vriendelijk personeel, heerlijk dakterras met zwembad, prima conciërge service. Goed ontbijt (buffet) leuke bar. Prima kamers. Kortom; all you need.

8/10 – Goed

Deanna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excessive construction
1 nacht verbleven in april 2024
Reactie van Isabella Paparella Guest Experience op 1 mei 2024
Dear Deanna, Thank you for choosing Grand Hotel Central for your stay in Barcelona! We appreciate your comments. The city of Barcelona is currently under renovation and several streets are being changed. We are sorry for the inconvenience and hope you had a pleasant visit. We are looking forward to welcoming you at Grand Hotel Central Barcelona in the near future.Warm regards,

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property, good location. Only marked down location due to the construction going on outside and all the way up and down street to repair subway.
3 nachten verbleven in april 2024
Reactie van Isabella Paparella Guest Experience op 1 mei 2024
Dear William, We are delighted to know you enjoyed your stay with us! Your positive review is kindly appreciated. The city of Barcelona is currently under renovation and several streets are being changed. We are sorry for the inconvenience. It was a pleasure to have you as our guest and we look forward to welcoming you back.Warm regards,

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a really nice hotel right in the center so it's easy to walk most places. The rooftop bar and pool area is great for chilling out. I would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Isabella Paparella Guest Experience op 21 apr 2024
Dear Chris,First of all, thank you for choosing Grand Hotel Central for your stay in Barcelona, we are glad to know you enjoyed our rooftop and your stay with us. Your positive review is kindly appreciated. Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

10/10 – Uitstekend

Gina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was perfect! The area is great right on the edge of the gothic area. Easy subway access too! The road infront of hotel has construction. Kind of annoying, we didnt realize it at th time of booking. Glad we didn't, the staff is exceptional. They would go get a taxi for us and also took all our luggage out to the taxi pickup. Couldn't have been more accomadating! Highly recommend
4 nachten verbleven in april 2024
Reactie van Isabella Paparella Guest Experience op 21 apr 2024
Dear Gina,Thank you for taking the time to write this comment and for choosing Grand Hotel Central for your stay in Barcelona, we are glad to know you had a wonderful stay with us! We are proud of our team, and we are happy to know they made your experience better. Your positive review is kindly appreciated. It was a pleasure to have you as our guest, and we look forward to welcome you back!Kind regards,

10/10 – Uitstekend

Bentley

Reisde met familie
Positief: Netheid, personeel en service
The hotel is exceptional!!! The staff took care of our every need. This is well worth the money. It’s located within walking distance to everything. Very safe.
6 nachten verbleven in maart 2024
Reactie van Isabella Paparella Guest Experience op 7 apr 2024
Dear Bentley,Thank you for choosing Grand Hotel Central for your stay in Barcelona and for your positive review, it is kindly appreciated. We are delighted to know you describe your stay as exceptional, and that you enjoyed the staff service.Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

8/10 – Goed

Susan Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Staff courteous and attentive.
3 nachten verbleven in maart 2024
Reactie van Isabella Paparella Guest Experience op 2 apr 2024
Dear Susan,Thank you for choosing Grand Hotel Central for your stay in Barcelona! We are happy to know that you enjoyed your stay with us, our great location and that the staff’s service.We look forward to seeing you again in the near future.Kind regards,

10/10 – Uitstekend

Camellia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and lovely staff. Loved the terrace
5 nachten verbleven in maart 2024
Reactie van Isabella Paparella Guest Experience op 2 apr 2024
Dear Camellia,First of all, thank you for choosing Grand Hotel Central for your stay in Barcelona, it is great to read you enjoyed your visit! Your positive review is kindly appreciated. We are fortunate to have a great location and amazing views from our rootfop, and we are glad you enjoyed it.We are happy to have you as our guest and we look forward to welcome you back.Kind regards,

8/10 – Goed

Erica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has had a recent major refurbishment. I have stayed here a few times, location is perfect! We found our room was modern and comfortable but dark, especially in the shower. No mirror in the room, Only mirror was in the bathroom. We had to ask for an extra bathrobe and teabags, only one of each left for two of us. Staff however were incredibly helpful, just feel the design of the hotel overall is far too dark for such a beautiful building, not an improvement I feel. Roof bar is a lovely improvement. Major roadworks going on outside of the hotel so taxis found it difficult to drop off. We only like coffee and pastries for breakfast, so went to great coffee shop next door…Great stay otherwise
3 nachten verbleven in maart 2024
Reactie van Isabella Paparella Guest Experience op 3 apr 2024
Dear Erica,First of all, thank you for taking the time to write this comment and for choosing Grand Hotel Central for your stay in Barcelona. We are glad to know you enjoyed La Terraza del Central and the service, we are proud of our team, and we are happy to know they made your experience better!We are sorry to read that, even so, your stay was not completely satisfactory. The city of Barcelona is under renovation and several streets are being changed. We are sorry for the inconvenience and hope you had a pleasant visit. We are looking forward to welcoming you at Grand Hotel Central Barcelona in the near future.Kind regards,

10/10 – Uitstekend

Dominic

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Isabella Paparella Guest Experience op 2 apr 2024
Dear Dominic,Thank you for choosing Grand Hotel Central for your stay in Barcelona, we are happy to know you enjoyed your visit!Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Kind regards,

10/10 – Uitstekend

Adrienne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Elaine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Hotel!!
The staff was friendly and amazing! Loved the nightly, turn down service with chocolates. The bedding and pillows were so comfortable, I could have stayed in bed all day!! The spa was amazing! I swear the masseuse has magic hands because my back and legs were sore for days from all the walking I had been doing...and after the massage I was pain free!! I had food and drinks at the rooftop - food, drinks, service were all wonderful. The location is great and walking distance too many shops, restaurants and attractions. I can't say enough good things about this hotel. I highly recommend it and would def stay here again! Special shout out to the doorman/concierge Juan Carlos who one day ran down the street to hail me a taxi during rush hour and generally went out of his way to be friendly and helpful! Great job!!
Room service - chicken caesar salad....it was delicious!
View from rooftop bar - they were closing but still accomodated me with a glass of wine!!
Chocolates on my bed - nightly turn down service
Cocktail and view from rooftop bar
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had to request washcloth everyday should have been in the room.
5 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Caroline

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel does not deserve a 5-star rating. To start with, the carpet outside our room was stained. It wasn’t dust or it would have been hoovered. Upon entering, the entire room was shrouded in dark: dark walls, one small window in the corner, terrible lighting and a window blind that didn’t allow us to open the window as it was in the way. The bathroom had black walls and terrible lighting with a vertical light smack in the middle of the mirror above the basin so you were unable to see yourself! The loo lid came off every day, the basins didn’t drain, the shower didn’t drain either, the plastic bath overflow came off every day and the towels were frayed. Two of the three lifts did not reach the breakfast room and all the walls had massive scuff marks throughout. The staff however were very friendly and helpful, apart from the monosyllabic robot girl at breakfast who barked orders, without a single smile in 4 days. And breakfast was mediocre. To pay nearly a thousand pounds for a room allows me to expect far better than this sadly and I would therefore never go back or ever recommend this place to anyone. ☹️
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Smajo, Park Ridge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location in Gothic quarter, walking distance to some major attractions. Very nice stuff. Definitely recommend
5 nachten verbleven in oktober 2023

8/10 – Goed

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, room a bit small and Limited space
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

GARY C

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The accommodations were 5 star, roof top deck with pool was an awesome way to enjoy the sunshine while sipping a cold drink...but above all, the hotel staff were fabulous!
8 nachten verbleven in oktober 2023

10/10 – Uitstekend

Andrea

3 nachten verbleven in september 2023

10/10 – Uitstekend

MISAKI

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
スタッフの方はとても親切で施設も綺麗でよかった
6 nachten verbleven in oktober 2023

10/10 – Uitstekend

Maia, Canton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a wonderful location and the rooftop restaurant is amazing. The rooms are not quite as nice as I would have hoped for a five-star hotel. Specifically, the bathrooms are not real rooms, but instead a sectioned-off area with a curtain as a wall. There is a sliding glass door that doesn't fully close for the toilet area, but there is otherwise little privacy. For this reason, the room did not feel luxurious at all, but the lobby and rooftop were very nice and made this stay worth it. The service and staff were absolutely excellent and top notch.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

June

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location can’t be beat and our room was exactly what we needed after a long day of travel. The beds were comfortable and there were a lot of perks but we didn’t get to use them since we were only staying for one night. Would def stay here again!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

HUSEIN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location Very close to shops and restaurants as well as many attractions Very clean Staff were very professional and helpful Highly recommended
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Matt

Positief: Personeel en service
2 nachten verbleven in september 2023

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was lovely, staff was just ok.
4 nachten verbleven in september 2023

8/10 – Goed

Alicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place near everything, the room was way to small, with the view of old falling apart building, but you can walk everywhere.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Michael, Springfield

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel experience starting with the location in the Old Town Gothic section of Barcelona. Easy to get around by walking or start by catching a bus to the port/south or main city/north. Great things to see and outstanding restaurants!
5 nachten verbleven in september 2023

10/10 – Uitstekend

Giovanni

2 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 4 okt 2023
Dear Giovanni,Thank you for choosing Grand Hotel Central for your stay in Barcelona. We are delighted to know you had an amazing stay with us!Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back!Best regards,

10/10 – Uitstekend

Joan

3 nachten verbleven in september 2023

10/10 – Uitstekend

Zaraith

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
This hotel has a great customer service, amazing food and a great location!
3 nachten verbleven in augustus 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Zaraith, Thank you for choosing Grand Hotel Central, we are delighted to know you enjoyed your stay with us, the food and our location. It is great to know the service also made your stay better!We really appreciate your positive review. Please do not hesitate to contact us directly if you are ever back in Barcelona, we would love to welcome you back!Warm regards,

10/10 – Uitstekend

Natalia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Natalia,Thank you for choosing Grand Hotel Central for your stay in Barcelona, we are delighted to know that you had a wonderful stay with us! Please do not hesitate to contact us directly if you ever come back to the city, we would love to welcome you back.Best regards,

10/10 – Uitstekend

steve

2 nachten verbleven in september 2023

10/10 – Uitstekend

Louis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and location.
2 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Louis, We are delighted to know that you had a wonderful stay with us. We look forward to seeing you again in the near future.Warm regards,

4/10 – Matig

qing

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was in poor condition and need major improvements
3 nachten verbleven in september 2023

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Jan, We are happy to know that you enjoyed your stay with us. We look forward to seeing you again in the near future.Kind regards,

10/10 – Uitstekend

Raymund

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic place from the staff to the room. Highly recommended. I never leave reviews but I was so blown away I am leaving one now.
2 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Raymund, Thank you for choosing Grand Hotel Central for your stay in Barcelona. Your kind words and comments are really appreciated. We are happy to know that you enjoyed your stay with us!On behalf of the entire Grand Hotel Central team, we thank you for your visit and look forward to seeing you again in the near future. Warm regards,

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms should have a full length mirror.
4 nachten verbleven in september 2023

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sky bar and the friendly staff made the stay.
5 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear David, Thank you for choosing Grand Hotel Central for your stay in Barcelona. Your possitive review is kindly appreciated. It is great to know that you had a wonderful stay with us!On behalf of the entire Grand Hotel Central team, we thank you for your visit and look forward to seeing you again in the near future. Warm regards,

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property location was amazing and the restaurants and bars at this location were wonderful and served great food and cocktails. The hotel staff was incredibly accommodating and friendly. I did have an issue with the wifi when I used it for a call, but otherwise this was an amazing stay.
4 nachten verbleven in september 2023
Reactie van Grand Hotel Central op 1 okt 2023
Dear Chris, Thank you for choosing Grand Hotel Central, we are delighted to know you enjoyed your stay with us and it is great to know the service also made your stay better! On behalf of the entire Grand Hotel Central team, we thank you for your visit and look forward to seeing you again as our guest in the near future. Warm regards,