Dear Mr. HaroldThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our bar service !! Its a pleasure to know we are working in a good way. We will be happy to welcome you again!!Thank you once again

****************Dear MoisesThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting the comfort of our room and above all our staff!!We will be happy to welcome you again!!Thank you once again

Thank you for this amazing review Roger!We will be happy to welcome you again!!

Dear Olga First of all thank you for the time used in sharing your experience with us. I am deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences. It would be a pleasure welcoming you back soon. Thank you so much and kind regards,

Dear customer, thanks for your comment. We are grateful that you felt good in our hotel. Greetings

Thank you for your feedback. Kind regards

Thanks for your review

Thanks for staying with us. We appreciate your feedback!

We will take your feedback in account for future references .

Dear guest, Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Best regards, HCC Montblanc

Dear SimoneThank you so much for your comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast and serviceWe are sorry for the inconvenience with bath. We'd like to know where we went wrong to make it betterWe always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Dear CarolThank you so much for this comment!We are so happy to read that your stay fulfiled your expectations It will be a pleasure to host you in the future.Kind regards,

Dear YvonneThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast. We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Dear Mrs CarolThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Thank you so much for this comment Mr. Raymond!Yours sincerelyKind regards,

Muchas gracias por su opinionLamentamos la incidencia con el ascensor, efectivamente tuvimos que hacer una reparación y de forma ocasional uno de los ascensores quedo parado . Sentimos las molestias causadasSaludos cordiales.

Thanks for your review MilaYours sincerely

Apreciada Kristine, Lamentamos enormemente los hechos que nos indica, animamos a todos nuestros clientes a que nos informen de sus inconvenientes durante su estancia precisamente para solucionarlos de inmediato.Lo lamentamos. Saludos cordiales.

Thank you so much for this amazing comment!It will be a pleasure to host you in the future.Kind regards,

Thank you so much for this comment Stacy!Thanks for highligh our cleaning one of our strengthsIt will be a pleasure to host you in the future.Kind regards,

Muchas gracias por su opinion Sr JeanneEstamos contentos de saber que estuvimos a la altura de sus expectativas. Lamentamos su espera, tal y como le indicaron, fue para que pudieran estar las 4 habitaciones juntas, de lo contrario no hubiesen tenido que esperar.Lo sentimos. Esperamos volver a verle de nuevo muy pronto

Muchisimas gracias Dulce por su opinion Un placer saber que hemos estado a la altura de sus expectativas. Tomamos nota de cada una de sus sugerencias. Gracias por ayudarnos a mejorar. Saludos cordiales.

Lamentamos no haber estado a la altura de sus expectativas, nos gustaria saber en que hemos fallado par poder mejorar.No dude en contactar con nosotros para ello. Saludos cordiales

Dear Mr. Ahmad, We are really very sorry because this inconvenience,Precisely our cleanliness is one of our strengths so we are very concerned about what it tells us, We encourage all our clients to inform us about their inconveniences in order to solve it . We would like to know what happened in order to improve . Yours sincerly

Lamentamos Sr. Rodolfo no haber estado a la altura de sus expectativas. Nos gustaria saber en que hemos fallado para poder mejorar. Lo sentimos

Thanks for your opinion Lilet!We hope see you again very soon.

Dear GerorgeThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.It will be a pleasure to host you in the future.Kind regards,

Gracias!!!

Thank you so much for your comment!We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.We are really sorryYours sincerely

Gracias!!

Thanks for your opinion Mr. Takayuki!Yours sincerely

Dear Mr. UweThank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast and the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Gracias por su increible valoración!

Gracias Carmen!Esperamos verle de nuevo con nosotros muy pronto

Thanks for your review!We hope see you again very soon.

Thanks Susan!We hope see you soon again

Gracias!!

Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Thank you so much for this amazing comment Myrna!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Thank you so much for this amazing comment!We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.We always work to provide our guests with the best memorable stays possible.It will be a pleasure to host you in the future.Kind regards,

Gracias Gennaro!!!

Gracias Claudia!Hasta pronto

Muchisimas gracias por su opinion Ramón. Transmitiremos sus felicitaciones a todo nuestro staff , lamentamos que en recepcion no haya tenido buena impresión, precisamente nuestro servicio es uno de nuestros puntos fuertes al igual que la limpieza.Nos gustaria saber en que hemos fallado para poder mejorar. No dude en contactar con nosotros para realizar todas aquellas sugerencias que desee. Gracias por ayudarnos a mejorar.

Thanks!!

Dear Monique, Thank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our clieaning and our buffet breakfast and above all our staff!!We are really sorry for the inconveniences with noiseWe will be happy to welcome you again!!Thank you once again

Dear MoniqueThank you very much for your excellent comment !!! We have shared it with all our staff! We work to provide excellent stays to our guests and make them feel like at home.Many thanks also for highlighting our buffet breakfast and cleaning and above all our staff!!We are very sorry for your inconvenience with noiseWe will be happy to welcome you again!!Thank you once again!

Muchisimas gracias por su comentario AlexNos complace saber que hemos estado a la altura de sus expectativas.Ciertamente estamos justo en el centro de la ciudad , lo que hace muy facil visitarla a pie y de forma comoda desde nuestro hotelGracias por destacar nuestro desayuno buffet asi como el confort de nuestras habitaciones y sobretodo nuestro servicio.Esperamos verle de nuevo muy pronto