Hotels met zwembad in Bashall Eaves

'This hotel is worn out and strange location. Food in the restaurant is OK but setting is completely worn out.'

'Very tired hotel. Carpet dirty and exposing piping. '

'Wifi out of service in whole hotel, room not ready at arrival 3pm, diner almost 45 min. waiting. Windows in room not closing. Not Mercure hotel level !'

'Huge comfortable bedroom with large en-suite bathroom with separate bath plus a walk in shower. We booked the spa, dinner, bed & breakfast break - the spa was nice but the water in the outdoor pools was too cold.'

'I love this hotel and I'm sad not to be able to give it 5 stars but it's sadly suffering from neglect. I know times are hard for hospitality but it could be so much nicer with a few changes. For instance why have a cupboard obviously meant for a fridge but not have a fridge? Why have fake grass on the balcony which gets full of water and very unpleasant to walk on? Why not have a nice set of furniture on the balcony? we had one chair no table. Our kettle didn't work, the plughole in the...