Hotels met restaurant in Batam

'One of the toilet had a stench from the drainage. Room had musty smell. Furnishing also looks dated with bubbling paint jobs and coarse finishing. Sliding doors are super heavy, creaky and extremely hard to slide. Doesn't close tight as well. Room floors dirty, not cleaned thoroughly before next guest move in despite having 4 hrs of gap in the btw guests. Breakfast venue is not air-conditioned. Can feel sticky and warm when the crowd gets busy in the morning. Overall, this is one of the...

'It's a clean new hotel and the spa was amazing. Only 5 mins walk frm 1Batam Mall. Will stay here again. They have grilled on d spot meat for bfast buffet too.'

'Nice rooms, nice swimming pool'

'The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...