Serveert ontbijt, lunch, diner, internationale gerechten, tuinzicht
Beschikbaarheid controleren

Beoordelingen van Royal Hotel

2.5 out of 5
Royal Hotel
West of the Central Market, Battambang, Battambang

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 33 van 132 beoordelingen" "
Gastenscore: 8 - Goed. 66 van 132 beoordelingen" "
Gastenscore: 6 - Redelijk. 24 van 132 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 132 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 132 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

6,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

CS, Haarlem

Positief: Netheid, personeel en service
Leuk hotel op centrale locatie
Zeer ruime, schone kamer, eenvoudig ingericht, maar alles is er, ook warm water. Erg vriendelijk en behulpzaam personeel, ze regelen ook dagtripjes en vervoer naar de volgende bestemming. Ligging perfect bij de markt en de rivierboulevard. Geen lift. Ontbijt oké.
2 nachten verbleven in januari 2018
Reactie van Royal Hotel's Team op 21 jan 2018
Dear CS, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

8/10 – Goed

Aal, Amsterdam

Positief: Personeel en service
Negatief: Netheid
Ok hotel
The hotel is in a nice area, and in a relatively good state. The staff is friendly and helpful. The rooftop bar has good food and drinks. However, we did find small blood (?) stains in the sheets and hair in the shower. It is OK for the price though.
2 nachten verbleven in augustus 2017
Reactie van Penglay-Seng(Lay)Mr. General Manager, op 9 sep 2017
Dear Sir/Madame, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, all of our team members are looking forward to welcoming you again in Battambang. Kind regard,

6/10 – Redelijk

Rianne, Den Haag

Positief: Personeel en service
Prima
Ik verbleef maar 1 nachtje daar. In eerste instantie had ik een kingsize bed en uitzicht kamer maar die was overboekt. Ze hebben het goed gemaakt door een grote fruitmand neer te zetten op de kamer en extra ontbijt. Ach, het was niet super maar personeel is vriendelijk en de bedden lagen prima dus goed te doen voor die prijs.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima hotel met zeer aardige medewerkers
Prima hotel, vlakbij centrum. Bijzonder aardige mensen, heel behulpzaam. Hebben zo genoten dat we ons verblijf van 3 nachten verlengd hebben met nog 2 nachten.

10/10 – Uitstekend

Huong

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kind, helpful and attentive property owner. Property was clean and central. Good value for money.
3 nachten verbleven in februari 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
low price -level for good standard. perfect location
2 nachten verbleven in februari 2020

10/10 – Uitstekend

James

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
Loved the location. Loved the staff. Great facilities, too. Would absolutely stay again.
3 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in februari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
L'accueil, la simplicité et la disponibilité des personnes
3 nachten verbleven in februari 2020

10/10 – Uitstekend

Oliver, Brighton UK

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The other reviewers were right - the royal hotel was exactly the right place for us to stay. Really nice staff, Chhika the tuk tuk driver took us on a couple of fairly priced and interesting tours and the location is just right. We had a North facing room which was super quiet. The roof top bar was being renovated but we went up one evening and it was lovely. Sunrise cafe next door is amazing for breakfast, Nary cooking classes delicious and the deluxe room was large and comfy. Set the Aircon to 26 and low fan and you'll have comfy, restful Soros t. Thank team, we will be back!
4 nachten verbleven in november 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen
房間大，燈光不足(昏暗)
1 nacht verbleven in november 2019

8/10 – Goed

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Although it seems to be quite an old hotel it actually gives the place a certain charm. Location is very good, there is an excellent restaurant just over the road, very affordable too. The market is about one minute walk away and an abundance of coffee shops etc all around. The young man on reception is very knowledgeable and the young lady deserves a special mention for being so helpful and welcoming. You can rent a good bicycle from the hotel for $3 a day and it's very easy to book trips too.
3 nachten verbleven in november 2019

8/10 – Goed

Bjarne

Positief: Netheid, personeel en service en comfort kamer
Upraktisk bad med dårlig lukt. Hyggelig betjening.
2 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen
フリントの人とトゥクトゥクのドライバーさんが組んで、通常以上の高い運賃を払わされました。
3 nachten verbleven in september 2019

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed two nights and it is a great place to stay however the room was not serviced as they advertised. Staff very friendly and helpful
2 nachten verbleven in augustus 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not actually stay in Royal Hotel, as when I arrived they had no record of my booking made 2 months earlier (they claimed to be locked out of their Expedia account because they’d forgotten the password). They said they were full, and gave me a room in another hotel instead, a bit further out the of town. I was frustrated as I had chosen the hotel partly because of its location, and already arranged to be picked up from there for a tour early the next day. I was also a single female traveller, and didn’t much like being relocated to a hotel I knew nothing about (it was already night time). I ended up at the star hotel (apparently same owners) - it was fine given the price, but there were a number of frustrations e.g. no loo roll for the first day, air conditioning didn’t always work, and signs in your room warning you to put valuables in the hotel safe but reception staff unable to do this.
2 nachten verbleven in augustus 2019

8/10 – Goed

Nick

Positief: Netheid, personeel en service
A good location.
The Royal is a large hotel on 4 floors with no lift. It is conveniently located near the market. The building and rooms are tired and dated but clean and comfortable. The bar/restaurant and jacuzzi on the roof were not open which was not in the description. It was value for money.
2 nachten verbleven in juni 2019

8/10 – Goed

CELINE

Positief: Netheid, personeel en service en comfort kamer
Correct
Accueil courtois par le gérant qui parle français. Hôtel correct pour le prix. Chambre spacieuse et literie confortable. Insonorisation pas top mais pour le prix on ne se plaint pas..
3 nachten verbleven in juni 2019

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Upstairs roof top bar was cool and relaxing. Hotel staff very courteous and helpful. Great position and close to markets, shops and eateries.
3 nachten verbleven in mei 2019
Reactie van Lay op 2 jun 2019
Thank for your valuable feedback, I’m very appreciated.

4/10 – Matig

Philippe

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this hotel. Bad quality price and bad welcom
Booking not found. No welcome and no tourist information of what could be done during yiur visit...I missed the circus Phare...AC directly turned on your face during sleeping. Matress synthetic. Better to stay in other hotel where they have a real swimming pool and not only a Jacuzzi for better price.
2 nachten verbleven in mei 2019

8/10 – Goed

Gerard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent accueil
personnel toujours prêt à rendre service Petit déjeuner un peu cher
3 nachten verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like all there particular the great hospitality from staff and the jacichi located st roof
2 nachten verbleven in maart 2019

8/10 – Goed

Yves

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon avis général.
Etablissement à conseiller vu le rapport qualité prix. Très bon accueil du personnel. Hotel situé au coeur de la ville.
3 nachten verbleven in februari 2019

8/10 – Goed

Michiaki

Positief: Netheid, personeel en service
質問や要求が必要
街の中心部なので、他の店や施設に近く、便利です。温水シャワーの使い方や飲料水の説明がチェックインの時に無いので、質問や要求が必要です。
2 nachten verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
- Es gibt kein wasser täglich,- man muss es expliziet einfordern. - es gibt nur ein neonlicht als zimmerbeleuchtung,- keine nachttischampen... - mein balkon war eigentlich nicht benutzbar, nur ca. 55cm breit und ca 1m lang da von der klimaanlage zugebaut - der balkon war dann natürlich auch nicht möbliert, wie eigentlich versprochen.. . - die " designerbadeartikel" sind ein shampoo und duschlotion in spendern, und mal nicht diese einwegverpackungen, = löblich, aber mit design hat das nicht's zu tun....:-) - trinken und essen ist auf den zimmern verboten! - aber es gibt einen wasserkocher....kurios... und deshalb gibt es wohl auch kein wasser wie versprochen, man dürfte es ja nur außerhalb des zimmers trinken....
2 nachten verbleven in februari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2019

10/10 – Uitstekend

colin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2019

8/10 – Goed

vengly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location in Battambang.
The location of this hotel is best. It right close to the market and the river is only 200m away surrounding with locat food stores.
2 nachten verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Great value and location
I rated this hotel in the middle, only because my bathroom smelled sewery and the room is dated. The location is excellent , walking distance to the market, local restaurants, river walk and shops. It's not fancy, but was very clean It's a basic Khmer style guesthouse at a very good price point. I recommend it for a budget traveler and would stay again (but in a room with a better smelling bathroom!). Don't upgrade to balcony, there is nothing to see.
2 nachten verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, close to the bus station. Friendly and helpful staff. Good value for your money. Will recommend this hotel.
4 nachten verbleven in november 2018

8/10 – Goed

Wyn, Phnom Penh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel near city centre. Friendly and very helpful staff.
3 nachten verbleven in november 2018

8/10 – Goed

Autumn

Everything was fine.
3 nachten verbleven in november 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Personnel très accueillant et disponible pour des conseils de visite. L'hôtel est bien situé juste à côté du marcher. Le confort des chambres est modeste mais l'hôtel comprend un roof top très sympa avec jacuzzi et bar restaurant. Le restaurant n'est pas génial.
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Kevin

Positief: Netheid, comfort kamer
Good but could have been better
Front desk was friendly but quite a few of the staff spoke limited English so not easy to communicate. Rooftop bar and restaurant closed on the Saturday evening - we went about 20.00. Looked a little 'tired' in terms of style and modernisation but ok for the price.p
2 nachten verbleven in juni 2018
Reactie van Lay op 18 jul 2018
Dear Kevin, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
You can do far better. Location was good, but you have to pay for breakfast, no elevator, and the bathroom is the whole shower
3 nachten verbleven in mei 2018
Reactie van Lay op 18 jul 2018
Dear Sir/Madame, Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

10/10 – Uitstekend

Gerard

Positief: Netheid, personeel en service en comfort kamer
Agreable sejour
Accueil toujours aussi chaleureux, très bons cocktails (1,5$), bonnes propositions de visites, transferts gratuits en Tuk tuk, chambre spacieuse et calme
Reactie van Royal Hotel's Team op 9 apr 2018
Dear Sir/Madame, Greeting from Royal Hotel Battambang. Thanks you for sharing your feedback from your stay. we appreciate your positive words about your experience to stay with us, we are usually known for our attentive and friendly staff, who treats each guest with the same respect. Royal Hotel's Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
マーケットからすぐ近くで立地がいい。ホテルというよりゲストハウスみたいな感じ。悪くはない。
Reactie van Royal Hotel's Team op 9 apr 2018
Dear Sir/Madame, Greeting from Royal Hotel Battambang. Thanks you for sharing your feedback from your stay. we appreciate your positive words about your experience to stay with us, we are usually known for our attentive and friendly staff, who treats each guest with the same respect. Royal Hotel's Team

10/10 – Uitstekend

riska

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018
Reactie van Royal Hotel's Team op 9 apr 2018
Dear Sir/Madame, Greeting from Royal Hotel Battambang. Thanks you for sharing your feedback from your stay. we appreciate your positive words about your experience to stay with us, we are usually known for our attentive and friendly staff, who treats each guest with the same respect. Royal Hotel's Team

6/10 – Redelijk

Daniel, USA

Positief: Netheid, personeel en service
Room for improvement
If I don't get what I reserved and paid for, a hotel loses points right from the start. If I reserve a room with a king size bed I'm obviously not going to be happy with 2 singles. It doesn't make me feel respected and cared for as a client. There's no water in the room, no ashtray on the balcony, the bidet shower has no pressure, Wi-Fi is slow, and on. It's all a little shabby and in need of repairs and improvement. Not lovingly maintained and no attention to detail. That makes it all a little expensive at $20 a night. All that said, it is in a good location, the market is right outside and there are good restaurants within walking distance (one of them right across the street).
3 nachten verbleven in februari 2018

10/10 – Uitstekend

Gerard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Accueil on the top
Tout était parfait l'accueil,les conseils, les visites, la nourriture et meme les cocktails et pour finir un krama offert par le manager
1 nacht verbleven in februari 2018

8/10 – Goed

Petri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Not brand new but very clean hotel in the town central. The stuff spoke good English and was very kind and helpfull. Good responce for the money.
3 nachten verbleven in januari 2018

2/10 – Ontzettend slecht

s, tokyo

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst
Our check in time was late.But the room was not at all cleaned.We have to go out to make the hotel clean up the room and make beds for us.Not as I have expected it s just a guest house of cheap price.
1 nacht verbleven in januari 2018

10/10 – Uitstekend

Lynne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location & helpful staff
Great location and very helpful staff. Room was small - bed took up most of the space - but was nice, and in good condition.
2 nachten verbleven in januari 2018

8/10 – Goed

King Wah James

Positief: Personeel en service
Value for money
The hotel is located in the old town where there are a lot of eating places nearby. Very good wifi signal. We are satisfied with the stay and would recommend it to others.
1 nacht verbleven in januari 2018
Reactie van Royal Hotel's Team op 22 jan 2018
Dear James, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

2/10 – Ontzettend slecht

Søren Bo

Negatief: Personeel en service, comfort kamer
Lever ikke op til navnet.
Det mest elendige hotel på hele vores tur rundt i Østen. Kan absolut ikke anbefales til nogen. Ikke klargjort rum kl. 16.30 mangler hele vejen rundt ingen håndklæder ingen vand , lille seng, ingen balkon , ingen Remote til aircon.Vi havde købt billetter til Cirkus igennem og hørt om vi kunne nå at spise inden. Derfor bestilte vi to simple retter som vi desværre ikke nåede at få ,da vi gik efter 1 times ventetid. Værelset er det mest simple vi endnu har set. Kan absolut ikke anbefales !
1 nacht verbleven in januari 2018
Reactie van Royal Hotel's Team op 21 jan 2018
Dear Soren Bo On, We are very sorry about your stay complaint. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

8/10 – Goed

Patrick

Positief: Personeel en service
2 nachten verbleven in januari 2018
Reactie van Royal Hotel's Team op 21 jan 2018
Dear Patrick, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

8/10 – Goed

Rikke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hjælpsomhed og hurtighed
Et fint værelse meget centralt til en meget Faro rable nedsat pris. Til 125 kr for et dobbeltværelse for en morgenmad, er det et rigtig ok hotel med en central. Fin og lynhurtig bistand, da vi meget sent fandt du af, at vi gerne se cirkusforestilling. De fiksede billetterne og en TUK-TUK på ingen tid og vupti afsted t forestillingen, der begyndte inden for et par minutter efter vi havde sat os på tilskuerrækkerne. Morgenmaden var ok, men intet særligt. Men som inkluderet i prisen - rigtig ok.
1 nacht verbleven in januari 2018
Reactie van Royal Hotel's Team op 21 jan 2018
Dear Rikke, Thank you for sharing us your excellent review here. Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied. We hope you will come back and give us another opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,

6/10 – Redelijk

jane, bc canada

Fairly priced hotel
The room was ok..The Wi-Fi non existent -we used the bar/restaurant across the street Ac in room was dripping...and be careful in the shower, very slippery Staff was nice, we got picked up at the bus station in a 'free tuktuk...which of course was a driver who wanted business, We ended up using him 'Scorpio' was very good and we recommend him if you are in Battambang Nice roof top restaurant and bar with hottub make sure to go for happy hour One thing the bamboo train is no longer running, which was disappointing as this was the main reason we went there
2 nachten verbleven in oktober 2017
Reactie van Lay op 6 jan 2018
Dear Jane Thank you for your compliment given within this review. As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again. Kind regards, Penglay-Seng(Lay)Mr. General Manager,