Vind je ideale hotel in Bearnock

"Ontbijt was goed, veel keuze. De badkamer overigens, was niet zo goed schoongemaakt toen we voor het eerst in de kamer kwamen. "

"No towels available also not after kindly asking. Further OK"

"Close to the city"

"The location is good, by the river, although it’s next to a 60mph road so cars rushing by are heard throughout the night. On the booking page there were pictures of a fairly new, cute round wooden ‘pod’, which would suit the name Glamping pods as advertised. The pods were actually present on the premises and looked really charming. We were very disappointed to find that our ‘Glamping pod’ was in fact a garden shed with double doors, which stood at an angle, had a weird combination of old beds and a part of a sofa and some parts of a cupboard. Nothing near the pictures. Furthermore the damp smell could be coming from weather conditions, but there were 2 blankets (there are 5 beds, so?) and one cushion that didn’t looked good (used to be white) which might have added extra smell to the atmosphere. At least we were dry for the night although the sound of drops of water falling to the floor was heard throughout the night, a source of a leakage wasn’t found. Toilets and showers were fine, which was much appreciated. "

"The hotel has a good location and decent rooms, but our stay was marred by several issues. Our shower was broken upon arrival, leaving us unable to shower for a full day. We had to build makeshift water barriers with towels to prevent flooding. Service at the front desk was poor. Our room wasn’t cleaned during our stay, and when we asked about it, staff falsely claimed we had declined housekeeping, which we hadn’t. The elevator smelled strongly of vomit throughout our visit and was never addressed. After the shower was finally repaired, no one informed us or followed up, and there was no apology for the inconvenience. The breakfast area often felt unclean — tables were sticky, and between 8:00 and 9:00 it got overcrowded quickly, with food items running out fast."

"Nette kamers, zeer ruim. Heel vriendelijk personeel! Op wandelafstand van het centrum waardoor het niet te druk was maar toch gemakkelijk bereikbaar. "

"Prima!"