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Beoordelingen van Ramada by Wyndham Belleville Harbourview Conference Centre

3 out of 5
Ramada by Wyndham Belleville Harbourview Conference Centre
11 Bay Bridge Road, Hwy 2 and Hwy 62 South, Belleville, ON

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 203 van 1304 beoordelingen" "
Gastenscore: 8 - Goed. 321 van 1304 beoordelingen" "
Gastenscore: 6 - Redelijk. 290 van 1304 beoordelingen" "
Gastenscore: 4 - Matig. 276 van 1304 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 214 van 1304 beoordelingen" "

6,0/10

Netheid

7,0/10

Personeel en service

5,8/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

emilie

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nous avions réservé une chambre pour une nuit afin de nous reposer et repartir pour notre destination finale. Heureusement que nous n'avons passé qu'une seule nuit... Dès la réception, cela a été compliqué! Nous avions fait le choix de prendre cet hôtel car les lits bébé étaient disponibles. Mais si c'est votre cas et que, comme nous, vous avez pris une chambre avec deux lits, attendez-vous à devoir discuter avec la réception de nombreuses minutes car elle vous soutiendra que, non, pour ce type de chambre il n'y a pas assez de place. Il s'avère que si, et ça s'est très bien passé! Ensuite, arrivés dans notre chambre, sur la terrasse il y avait la cannette de bière d'un ancien locataire et l'état général de la chambre: vieille, défraichie et pas toute propre... Bref pour une nuit oui, pour plus, cherchez ailleurs...
1 nacht verbleven in mei 2024

4/10 – Matig

Nitin

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property is very old. Lock for Balcony glass door and mess door were broken. Blower was not working, but when I reported it the guy was able to fix the issue. All together an average experience.
1 nacht verbleven in mei 2024
Reactie van SD op 21 mei 2024
Thank you so much for sharing your comment. we are sorry about any inconvenience that you might have had during your stay.

6/10 – Redelijk

Regina

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Assez bien placé.
1 nacht verbleven in mei 2024
Reactie van SD op 21 mei 2024
Thank you so much.

10/10 – Uitstekend

Leigh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When in Belleville i will stay here again
1 nacht verbleven in mei 2024
Reactie van SD op 21 mei 2024
Thank you so much. we would be really happy to welcome you back.

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in mei 2024
Reactie van SD op 20 mei 2024
Thank you.

8/10 – Goed

Mikaila

Zakenreiziger, Reisde met familie en kleine kinderen
I liked the area, with a lot of stuff to do around. Great for families.
2 nachten verbleven in mei 2024
Reactie van SD op 20 mei 2024
Thank you so much for sharing your feedback.

6/10 – Redelijk

Erik

Reisde met partner
Negatief: Voorzieningen
You get what you pay for, our room was $111.00 for the night and we got what we got! Nothing fancy and no meat in our breakfast...all good!
2 nachten verbleven in mei 2024
Reactie van SD op 20 mei 2024
Thank you.

6/10 – Redelijk

Randal

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The property has improved since the previous hotel brand that owned it. There has been an attempt to work on the property, however there is a way to go for sure. The attention seems to be in improving the foyer area(s). The room was clean, the bed was comfortable and the sheets were very clean. The room seems to need some touch ups. The wallpaper is peeling in more than a few places, the room entrance door is not hung properly so I needed to put a shoulder to it in order to enter the room. This would not be feasible for some guests. It would have been nice to have a chair or two on the balcony so as to be able sit out there. There were none to be found and that explains why more than a few balconies had the office chair out there. I considered doing this, but I did not. The ice machine on floor 3 is OUT OF ORDER. I did not go to the 4th floor, as I expected the same. The "breakfast included" did not impress me. I am familiar with the offerings of other hotels and this was extremely limited in it's offerings. Once again there was on OUT OF ORDER sign on the coffee machine, so there was no possibility to acquire hot water to have a tea (although tea packages were offered in the basket. In the end, my wife and I chose to find our breakfast elsewhere. In summary I will say that at $107.00 a night the Ramada Harbourview was worth what was offered in comparison to other Hotels in the area that charged $160.00 for the single night. I would reserve here again
1 nacht verbleven in mei 2024
Reactie van SD op 20 mei 2024
Thank you for sharing your feedback with us. we will keep on working to give our guests a comfortable experience. However, we apologize about any inconvenience that you might have had.

2/10 – Ontzettend slecht

San

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I had booked a room with water view, but the staff gave me a room with a view of parking lot.
2 nachten verbleven in mei 2024
Reactie van SD op 18 mei 2024
Thank you for sharing your feedback with us. we are extremely sorry about the room type issue.

4/10 – Matig

Mark

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Bathroom was outdated.. Bed was worn out - lumpy. Breakfast while free was limited and not recommended. Tim Hortons offers better coffee and more choices for breakfast etc.
2 nachten verbleven in mei 2024
Reactie van SD op 13 mei 2024
Thank you for letting us know about your experience. we really apologize about the inconvenience that you had during your stay. We will let the management know about your concerns for sure.

8/10 – Goed

steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in mei 2024
Reactie van SD op 12 mei 2024
Thank you.

8/10 – Goed

Alex

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2024
Reactie van SD op 11 mei 2024
Thank you.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upgraded to a suite facing the marina. A very nice treat. Great room, great view, and a very comfortable place to stay. No complaints and the location is great.
1 nacht verbleven in mei 2024
Reactie van SD op 11 mei 2024
Thank you so much for sharing your feedback with us. we are overwhelmed to know that you had a great experience here.

6/10 – Redelijk

CINDY

Positief: Netheid
The breakfast was a total disappointment, Just eggs, no meat. Limited bread that constantly needed to be replemished but the girls didn't see until asked. Limited coffee, milk, and other foods small in number and the bowls holding the butter, cream cheese and other condiments for discustly dirty.
2 nachten verbleven in mei 2024
Reactie van SD op 7 mei 2024
Thank you for sharing your feedback with us. We are extremely sorry that you did not enjoy your breakfast but your message will be taken down to the management so that if there is any possibility about the change.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van Saman op 4 mei 2024
Thank you.

10/10 – Uitstekend

Jose

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in april 2024
Reactie van SD op 2 mei 2024
Thank You.

6/10 – Redelijk

Elvis

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The main lobby and the rest of the 1st floor are well-maintained. However, the room themself were a bit dated and showed its age. The hotel is also located in a somewhat "remote" area, far away from the rest of the town. Not a problem if you have a car.
1 nacht verbleven in april 2024
Reactie van SD op 29 apr 2024
Thank you for your time and sharing your feedback with us. We are currently working on the hotel and updating the things side by side. However, we apologize for any inconvenience that you had during your stay.

10/10 – Uitstekend

James

Positief: Netheid
Had a great sleep and a good breakfast
1 nacht verbleven in april 2024
Reactie van SD op 29 apr 2024
Thank you. We are overwhelmed to know that.

4/10 – Matig

Ricardo

1 nacht verbleven in april 2024
Reactie van SD op 18 mei 2024
Thank you

6/10 – Redelijk

arden

Positief: Personeel en service
Negatief: Voorzieningen
Easy access to downtown Belleville. Comfortable for an affordable rate.
1 nacht verbleven in april 2024
Reactie van SD op 28 apr 2024
Thank you.

10/10 – Uitstekend

Denise, St Hyacinthe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le rapport qualité prix est excellent
1 nacht verbleven in april 2024
Reactie van SD op 26 apr 2024
Thank you

8/10 – Goed

Barbie

1 nacht verbleven in maart 2024
Reactie van SD op 25 apr 2024
Thank you

8/10 – Goed

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in februari 2024
Reactie van SD op 20 apr 2024
Thank you.

6/10 – Redelijk

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van SD op 19 apr 2024
Thank you.

8/10 – Goed

Susan

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
For the price, it was a great deal. Building is somewhat dated but our room was kind of updated. It was quiet at night. There is a pool, gym and breakfast included. For the time we spent there and in the room, it was a good deal. Would probably return.
1 nacht verbleven in april 2024
Reactie van SD op 16 apr 2024
Thank you for the feedback. We would like to see you again.

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast needs bacon or sausage ! There are still a lot of people like me that eat that . People at Tim Hortons who might not allow it in their homes serve sausage and bacon in their breakfast sandwiches . No reason not to have it in your hotel .
1 nacht verbleven in april 2024
Reactie van SD op 15 apr 2024
Thank you for sharing your feedback. We will try our best to do something about getting meat/ sausage.

8/10 – Goed

Kinjal

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van SD op 15 apr 2024
Thank you.

8/10 – Goed

Serge

1 nacht verbleven in april 2024
Reactie van SD op 4 mei 2024
We appreciate your time for letting us know about your experience.

8/10 – Goed

Siu-May

Reisde met familie
Positief: Netheid
The staff on the front desk is so kind. The amenities are a bit old but room is clean.
1 nacht verbleven in april 2024
Reactie van SR op 10 apr 2024
thank you

6/10 – Redelijk

Aparna

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff is excellent
2 nachten verbleven in april 2024
Reactie van sr op 10 apr 2024
Thank You

6/10 – Redelijk

Cindy

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van SR op 10 apr 2024
Thank You

8/10 – Goed

arden

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok basic accommodations for a 1 night stay
1 nacht verbleven in april 2024
Reactie van SR op 8 apr 2024
Thank You

4/10 – Matig

Dan

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The harbour view is beautiful and from the outside this looks like a high-end hotel. We also liked the indoor pool. This was not a cheap hotel cost-wise. However, the current management appears to be running it into the ground. We saw a room door with a large hole in it. The lobby on our floor (3rd floor) was hideous. The door to the balcony was off the track and was very difficult to slide. We also found that the workout machine that we wanted to use in the small gym was broken, as well as the ice machine was out of order.
1 nacht verbleven in april 2024
Reactie van sr op 8 apr 2024
Thank You for your feed back

6/10 – Redelijk

Jayden

Reisde met partner
Stated that they were pet friendly but weren’t
1 nacht verbleven in april 2024
Reactie van SD op 8 apr 2024
Unfortunately, that is true that we are not pet friendly.

4/10 – Matig

Joanne

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The check in staff were friendly, but the rooms are very dated with stained tub and wallpaper peeling. The bed was so bad it had a big indent in it. The so called hot breakfast is not. I would never stay there again or recommend this hotel to anyone. I have never given a hotel a review like this before.
1 nacht verbleven in april 2024
Reactie van S op 8 apr 2024
Thank you for sharing your feedback. We are extremely sorry about the inconvenience caused to you.

8/10 – Goed

Brandie

1 nacht verbleven in april 2024
Reactie van SD op 27 apr 2024
Thank you.

8/10 – Goed

Jorge, Gatineau

1 nacht verbleven in maart 2024
Reactie van SD op 8 apr 2024
Thank you.

6/10 – Redelijk

Barb

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn't like the fact more money for one night then the other. Our toilet had stains/problem flashing
2 nachten verbleven in april 2024
Reactie van SD op 6 apr 2024
We really apologize about the issue. we will definitely look into that matter.

6/10 – Redelijk

Édouard

Zakenreiziger
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Bon emplacement. Pour arrêter une nuit c’est une bonne option. Sinon l’hôtel était trop dans un mauvais etat. Je ne le recommande pas pour un long séjour.
1 nacht verbleven in april 2024
Reactie van SD op 6 apr 2024
Thank you for taking time to share your feedback. we really apologize for any inconvenience that you had during your stay.

6/10 – Redelijk

Robin

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
First off, I want to start this review with praising the amazing staff. They are all friendly, helpful and polite. The breakfast area was bright and sunny- though we were disappointed we were not allowed to bring food up to our room (as per the sign on the door)… breakfast in bed is the best part of a hotel stay. It was a bit of a bummer. Downsides? The hotel is an absolute wreak. There was dried urine on the back of our toilet, the dust on things like the pictures, bed frame and the corners of the room were horrifying. We tried to find another hotel to move to, but everything was booked and we were stuck having to stay there. The hotel is incredibly dated- the elevator areas on the 4th floor were full of stains, the ceilings aged to yellow, and the corners are crumbling. Weirdly, the elevator itself was lovely.
3 nachten verbleven in maart 2024
Reactie van sr op 2 apr 2024
thank you

6/10 – Redelijk

Jean

Reisde met partner
Positief: Netheid, personeel en service
We stayed 1 night and one of the bed pillows was a little smelly. Maybe needs to be replaced Balcony doors were difficult to open Lake view was amazing
1 nacht verbleven in maart 2024
Reactie van SR op 2 apr 2024
Thank You

8/10 – Goed

Paul

Reisde met familie
Positief: Netheid, personeel en service
Rooms a bit dirty
1 nacht verbleven in februari 2024
Reactie van sr op 1 apr 2024
Thank You

10/10 – Uitstekend

Darlene

needs upgrading and repair. clean and average accommodation. Better inroom service
1 nacht verbleven in maart 2024
Reactie van SD op 31 mrt 2024
Thank you for taking time to share your feedback.

2/10 – Ontzettend slecht

Watson

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They didnt even let me check in, and i couldnt reach an actual agent on the expedia hotline to talk to them about it, so yeah it was an awful experience
1 nacht verbleven in maart 2024
Reactie van SR op 1 apr 2024
Unfortunately without credit card we do not accept reservations

10/10 – Uitstekend

Robert

2 nachten verbleven in maart 2024
Reactie van Saman op 19 apr 2024
Thank you.

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
La recomiendo para una estadia agradable
1 nacht verbleven in maart 2024
Reactie van Saman op 31 mrt 2024
Thank you so much.

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Quality versus price was fair . The hotel itself is a bit neglected but was tolerable for what I needed . I was accompanied by my 12 year old for a tournament so he didn’t pay attention to the wall paper peeling off the walls, or the patio door being hard to shut or that the sound from the hallways . Pool area was ok . Personality I wouldn’t use it but the kids enjoyed it . Breakfast was convenient and for it being included in the price I’d say it was reasonable. I wouldn’t recommend for a romantic or therapeutic stay but for a in and out it was fine .
1 nacht verbleven in maart 2024
Reactie van SD op 26 mrt 2024
Thank you for taking time to share your thoughts.

8/10 – Goed

Eric

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Rien
2 nachten verbleven in maart 2024
Reactie van SD op 26 mrt 2024
Thank you.

2/10 – Ontzettend slecht

Christopher

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My girlfriend and I booked through Expedia for a discounted rate of $122 before taxes. We couldn’t be more disappointed. We stayed in a room beside a party room.The room itself was outdated, the ceiling panels were falling apart and there was mold. The air conditioning didn’t work and the lights were not turning on properly. With respect to our party neighbour, from 9PM-6AM the people that stayed in that room were loud, the music was loud and we could hear people yelling obscenities across the room. When we complained to the front desk the morning of our departure the staff member said she was sorry and did not elaborate further. I proceeded to ask if there was anything they could do because of our awful experience. We were told to contact Expedia directly. This is so disrespectful and it seems this hotel is trying to deflect their responsibility onto Expedia. I walked out in anger instead of getting angry at the staff. I don’t know if Ramada by Wyndham reads this or cares, but I want anyone who reads this to know this hotel is not worth it in the slightest. I’m looking for a proper apology by the hotel manager, corporate Ramada, a full refund and a thorough review of customer service and how they run operations at that hotel. Sincerely, A customer that never leaves bad reviews until now
1 nacht verbleven in maart 2024
Reactie van SD op 25 mrt 2024
Thank you for sharing your feedback. We are extremely sorry about the noise and all of your concerns. You have booked your reservation with Expedia and that is the third party website. henceforth, mostly all kind of things are controlled/handled by them about the reservation (such as any amendments in the reservation or any sort of compensation). You have paid to them directly so this is the reason that you were requested to contact them about the compensation. Once again we are extremely sorry about the fact that you did not have a peaceful night.

2/10 – Ontzettend slecht

Tahar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SD op 25 mrt 2024
Thank you for the time that you took to share your feedback.