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Beoordelingen van Castle Park

3 out of 5
Castle Park
Rruga Berat - Përmet, 1 Km from Quarter Goricë, Berat

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 9 van 22 beoordelingen" "
Gastenscore: 8 - Goed. 8 van 22 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 22 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 22 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 22 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

10/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tim

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel beautiful location on the mountain overlooking beautiful Berat! Great breakfast!
2 nachten verbleven in april 2023

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alpine cabins and most wholesome food
Berat is a UNESCO treasure, so it is a must see place. Castle Park is similar to a Bavarian cabin atmosphere. It is located across the river from walled city and castle, so it is quite an uphill hike to see the fortress. The lady at the desk kept telling us to leave our car at the bottom of the hill and walk across the ancient bridge. It was all uphill from there. Breakfast here was amazing. Everything was farm fresh, wait staff were very friendly and informative. Distance from the main attraction is the only caveat especially in 90 degree weather.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

AlbaKACI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasent stay in Berat
Our stay at Castle Park was top! We spent two lovely nights here. Our room was spacious, confortable and clean. The hotel is located on the top of a hill, sorrounded by trees and beatiful nature. The staff was very helpful and kind. Traditional breakfast with delicious albanian products. We enjoyed our stay very much and i highly recommend this place! We will definitely be back in the future!
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tout était parfait! Le lieu, la vue, la chambre, les repas et le personnel
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night in Berat
The location was great. The staff was friendly and helpful. The room was cute and rustic. The ambiance was beautiful.
1 nacht verbleven in mei 2019

10/10 – Uitstekend

eric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A ne pas manquer
Situé en haut d'une colline dominant Bérat. Accueil très chaleureux. Chambre spacieuse et propre et confortable. Restauration de très bonne qualité (petit-déjeuner et diner). Très bon rapport qualité-prix.
1 nacht verbleven in maart 2019
Reactie van Alma Sapathara op 8 apr 2019
Hello from the staff of Castle Park! Thank you very much for your review! We are so optimist to work more to improve our service . Best Regards! Alma

6/10 – Redelijk

Bengt

Positief: Netheid, personeel en service
Lovar högt, presterar lågt
Ett ovanligt och spännande boende, dock håller inte hotellet den standard välkomnandet ger sken av. Hotellet är otroligt vackert, lokalerna är gammaldags spektakulära, personalen vänlig och hjälpsam, men köket presterar inte vad som utlovas. Frukosten är tämligen slätstruken, snarast trist. Middagen ospännande och fantasilös. Trist, när första intrycket vid incheckning är WOW, men snart blir man besviken. Tyvärr!
1 nacht verbleven in september 2018

8/10 – Goed

laurent

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour à Castle Park
Personnel extrêmement charmant dans un hôtel très agréable et qui propose des activités à ne pas manquer!
3 nachten verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Et slott i skogen
Dette hotellet ligger for seg selv på en høyde med utsikt over byen. Det har egen restaurant og betjeningen er veldig vennlige og serviceinnstilt. Det er en fin gåtur til sentrum med spisesteder og muligheter for å utforske byen. Madrassen på vårt rom var ikke så god, den var hard og fjæringen var ikke bra. Ellers var rommet stort med egen balkong.
1 nacht verbleven in juli 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Castle on the hill
The hotel is absolutely great, the area is wonderful. It is at the top of the hill with beautiful view of Berat in the most serene and pictirusque area, very tranquil and relaxing. But service need to be improved. First of all, I paid for the booking back in September with wire transfer. When I arrived they did not have clue that it was paid, and I had to wait until they verified. Secondly, the description of the hotel states that they provide laundry service. When I gave them laundry it was returned to me wet and not dried. They just washed it but neglected the fact that laundry need to be dried before returning back to the guest. Also the description states free wifi but wifi does not work in the room at all. It works only in the restaurant but with very poor signal.Those small details make a lot of change in overall guest satisfaction. But other then that I liked the area most and the room.
Reactie van Castle Park op 23 mei 2018
Hello from staff of "Castle Park". We thank you for being in our hotel. All the staff will reflect for all your complaints. We will work to improve our service. Thank you very much! The staff of Castle Park.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A dream place to Stay!
The experience was faultless from beginning to end! So happy we found this place nestled high above the historic town of Berat!
2 nachten verbleven in september 2017
Reactie van Alma Spathara op 26 sep 2017
Hello, thank you very much for your inspiration because it motivate us to work harder.You are welcome in Castle Park. Best Regards,Alma and the staff!

6/10 – Redelijk

Tom

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beware
Do not book the Castle Park hotel unless you are content not to receive the room you are expecting. The junior staff are really helpful, but you cannot access the hotel after midnight they close the gates so there is no access.
8 nachten verbleven in augustus 2017
Dear Tom, hope you are fine. I am sorry but you came to our hotel at 3am without announcing us,and we thought you would not come at the hotel and therefore the staff gave a room which was not your room the first night.The other day after breakfast we gave you your room. Our staff has published in the reception the closing time of the main door and the tourist can advise us so we will open it any time that the tourist want. The tourist are very important for us and we try a lot every day to improve our service. All the best! Alma Spathara ( Menager)

8/10 – Goed

Tapani , Helsinki

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kiva sijainti melkein "katolla"
Huone erittäin siisti ja hiljainen. Kaikki toimi hyvin ja saniteettitilat oikein hyvät. Päärakennuksen ravintola tyylikäs hieman aristokraattinen. Ainoa meille sattunut miinusmerkintä poli, kun maksettaessa hotellin nettiyhteys ei toiminut ja jouduttiin maksamaan käteisellä. Ilmeisesti se kuitenkin oli vain tilapäinen häiriö eikä hidastanut meidän suunnitelmiamme.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service

8/10 – Goed

Elizaabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

4/10 – Matig

loulous

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
à éviter
hôtel à priori sympathique mais personnel incompétent: la personne à la réception n'a pas trouvé notre réservation. De surcroît elle ne savait pas se servir du terminal CB, résultat: un double encaissement à l'arrivée. Prétextant que ces 2 opérations n'aient pas abouti, il nous a été réclamé un 3e paiement en liquide lors du départ === 1 nuitée payée 3x le prix ! Quiétude des lieux perturbée par le chien du propriétaire et par de la musique du voisinage une partie de la nuit. Fraîcheur des produits du petit dej discutable. Plus globalement, nous avons eu l'impression de passer au 2nd plan de leurs préoccupations..

10/10 – Uitstekend

Roger, Theologos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Hôtel à l'écart de la ville très calme. Excellent accueil et très bon restaurant.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel outside of town
The hotel is a little distance from town (up the mountain), but the location is very nice if you want to relax. They offer activities such as white water rafting. The staff were great! The checkin is actually at th restaurant, and as they weren't busy it took a little bit to check in.The rooms are good and clean. I would de return!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
We just stayed for one night but would love to have stayed for longer. Alma, the owner, is welcoming and involved in the service. The rafting goes from this hotel. It's true that Castle Park is quite a walk from the centre of Berat, however it is a good place to relax. The rooms are spacious and the restaurant was good. Alma said that she would work out transport to/from Berat centre or for day trips for people without their own transport. The hotel is on the edge of a pine forest, south west of the historic centre. There is parking at the hotel and great views of Berat a few minutes' drive away. In terms of value, it cost more than we usually pay for places to stay in Albania but that's probably a reflection of Berat being more touristy plus Castle Park rooms are generous in size. (Our double room had a double bed and a single bed, so could potentially sleep a child with parents.)

10/10 – Uitstekend

Chris, London

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best choice in Berat
A wonderfully located hotel with a brilliant dining room and absolutely stunning views. It is a good walk or a car ride into town (and get a taxi up to the castle) by well worth it.

8/10 – Goed

alex, pescara

Positief: Netheid, personeel en service en comfort kamer
notte a berat
La struttura e molto carina ed il personale molto gentile' ottima la cucina qualità/prezzo