Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 265 van 1002 beoordelingen" "
10 - Uitstekend
265
Gastenscore: 8 - Goed. 205 van 1002 beoordelingen" "
8 - Goed
205
Gastenscore: 6 - Redelijk. 169 van 1002 beoordelingen" "
6 - Redelijk
169
Gastenscore: 4 - Matig. 191 van 1002 beoordelingen" "
4 - Matig
191
Gastenscore: 2 - Ontzettend slecht. 172 van 1002 beoordelingen" "
2 - Ontzettend slecht
172
6,6/10
Netheid
7,4/10
Personeel en service
6,6/10
Voorzieningen
6,2/10
Staat van de accommodatie en faciliteiten
6,6/10
Milieuvriendelijkheid
Beoordelingen
6/10 – Redelijk
Mary
Reisde met familie
4 mei 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Alas never look under furniture. The place had some interesting things in unnoticed places: 4 tubes of chapstick, a big rawhide for a dog and also the fridge was frozen and did not work. I accidentally left my charger but I doubt anyone has even bothered to look and call me back about it.
The most concerning thing is that in the morning we heard knocking and someone tried to open our door twice. If my cousin hadn't put the extra hook lock on then we would've been in for a surprise. I found out later that they must've been outside contractors when I finally opened the door. That was very disconcerting. The hotel needs to tell people which rooms are occupied. I doubt I will be staying there again. I didn't tell my cousin (who was with me) what happened because I knew she would be scared. I had fond memories of this hotel from my childhood but I will never stay here again.
Mary
1 nacht verbleven in april 2024
2/10 – Ontzettend slecht
Kathy
Reisde met familie
29 apr 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property is severely rundown. No plants in the planters off the floors. Green moss or plastic plants would look better . Multiple rooms left open as they needed cleaning . Parking is 5$ which is add as it’s not a downtown hotel and they don’t provide valet. The staff was rude not professional . We called 2 times for cups glasses which were not in our room . When we went to get some paper cups on the housekeeper cart we were accused of stealing . The bathtub ran constantly. We did eat at Ruth’s Chris to discover we were not allowed to charge it to our room which we’ve always done in the past. Lastly, the indoor pool wasn’t heated . It’s really sad the condition of this hotel as it USED to be one of the best .
Kathy
1 nacht verbleven in april 2024
4/10 – Matig
Selena, Coos Bay
27 apr 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Selena
1 nacht verbleven in april 2024
10/10 – Uitstekend
Melissa
24 apr 2024
Positief: Netheid
Melissa
1 nacht verbleven in april 2024
8/10 – Goed
Brody
Reisde met familie
21 apr 2024
Positief: Netheid, personeel en service en voorzieningen
Our stay wasn’t bad at all, the property definitely needs a face lift but I hear they are renovating in September.
Brody
1 nacht verbleven in april 2024
Reactie van JP op 22 apr 2024
Dear Brody,Thank you, for your review! Yes, you are correct about the renovation! We look forward to seeing you, again!Sincerely,Hotel Management
4/10 – Matig
Myeshia
Reisde met familie
20 apr 2024
Negatief: Staat van de accommodatie en faciliteiten
This property is old not up to date old furniture old windows dirty windows old curtains this property is not worth the amount I paid to stay
Myeshia
1 nacht verbleven in april 2024
Reactie van JP op 22 apr 2024
Dear Myeshia,Thank you, for your review. We are sorry that you did not enjoy your stay. On a positive note, our hotel is scheduled to be renovated in September. We hope to see you again!Sincerely,Hotel Management
4/10 – Matig
Justin
Reisde met familie, Reisde met familie en kleine kinderen
1 apr 2024
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Won’t be back to this location until it’s renovated. It’s in very poor shape.
Justin
4 nachten verbleven in maart 2024
Reactie van JP op 8 apr 2024
Dear Justin,Thank you, for your review. I am sorry you did not enjoy your stay. We are scheduled for a renovation this September.Sincerely,Hotel Management
8/10 – Goed
Angela
Reisde met familie
28 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room itself was very clean. The halls and elevator areas need a bit more work.
Angela
4 nachten verbleven in maart 2024
Reactie van JP op 28 mrt 2024
Dear Angela,Thank you, for your positive review! Thank you, for the feedback about halls and elevator. We will have a renovation starting in September. We hope to see you again.Sincerely,Hotel Management
10/10 – Uitstekend
Tammy
25 mrt 2024
Positief: Netheid
Tammy
1 nacht verbleven in maart 2024
Reactie van JP op 27 mrt 2024
Dear Tammy,Thank you very much for the 5* rating!
6/10 – Redelijk
eric
Reisde met partner
25 mrt 2024
Positief: Netheid
Negatief: Personeel en service
Asked for towels and never got them, and called downstairs twice
Didn’t have hot water. Water was luke warm at best after running it for abt 10 minutes. Drain in bathroom sink took abt 30 minutes to drain completely.
eric
2 nachten verbleven in maart 2024
Reactie van JP op 25 mrt 2024
Dear Eric,Thank you, for your review. I am sorry that there were some issues with your stay. That is certainly not our goal. I will share your feedback with both our housekeeping and maintenance departments. Would you mind sharing what was your room number so I can ensure the items are addressed?Sincerely,Hotel Management
10/10 – Uitstekend
Jeremy
24 mrt 2024
Jeremy
1 nacht verbleven in maart 2024
Reactie van JP op 15 apr 2024
Dear Jeremy,Thank for your 5* rating!
10/10 – Uitstekend
Tevonderryl
20 mrt 2024
Positief: Personeel en service
Tevonderryl
1 nacht verbleven in maart 2024
Reactie van JP op 25 mrt 2024
Dear Tevonderryl,Thank you very much for your 5* rating!
6/10 – Redelijk
Lindsey
Reisde met familie
17 mrt 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Asked for extra blankets and pillows never got them. Asked for an early check in didn’t get.
Lady at the front desk was rude
Lindsey
1 nacht verbleven in maart 2024
Reactie van JP op 18 mrt 2024
Dear Lindsey,Thank you, for your review.I am sorry that you never received the blankets and pillows. Do you know the name of the lady at the front desk, so we can follow up?Sincerely,Hotel Management
8/10 – Goed
Lonnie
10 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Lonnie
1 nacht verbleven in februari 2024
Reactie van JP op 18 mrt 2024
Dear Lonnie,Thank you, for your rating.
2/10 – Ontzettend slecht
Andre
10 mrt 2024
Andre
1 nacht verbleven in maart 2024
Reactie van JP op 8 apr 2024
Dear Andre,Thank you, for rating us. We are sorry that you did not enjoy your stay.
10/10 – Uitstekend
JERMOND
Reisde met familie en kleine kinderen
9 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
JERMOND
2 nachten verbleven in maart 2024
Reactie van JP op 10 mrt 2024
Dear Jermond,Thank you, for your 5* review! We hope to see you again!Sincerely,Hotel Management
10/10 – Uitstekend
Robert
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Robert
3 nachten verbleven in februari 2024
Reactie van JP op 5 mrt 2024
Dear Robert,Thank you, for your 5* rating!Hotel Management
10/10 – Uitstekend
Connor
3 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Connor
1 nacht verbleven in maart 2024
Reactie van JP op 4 mrt 2024
Dear Connor,Thank you, for your 5* rating!We hope to be at your service again!Hotel Management
10/10 – Uitstekend
Hayden
2 mrt 2024
Hayden
1 nacht verbleven in maart 2024
Reactie van JP op 25 mrt 2024
Dear Hayden,Thank you very much for your 5* rating!
4/10 – Matig
Ron
Reisde met familie
28 feb 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel in need of major renovations. Between the two rooms I reserved there were dirty floors, debris under the couch, mold in the shower, soap scum on the tub, and one of the rooms had a strong musty/moldy/smoke smell (530). I arrived at 3 but my rooms were not ready until 5. Check in was at 4, i was offered no compensation.
Ron
2 nachten verbleven in februari 2024
Reactie van JP op 29 feb 2024
Dear Ron,Thank you, for your constructive feedback. We use our guest's feedback to be better every day. I am sorry that you had issues and that the room was not ready by 4pm. Please accept my apologies.On a good note, we are due for a renovation this September.Sincerely,Hotel Management
6/10 – Redelijk
Shatara
Reisde met partner
26 feb 2024
Positief: Personeel en service
It was ok 👍
Shatara
1 nacht verbleven in februari 2024
Reactie van JP op 27 feb 2024
Dear Shatara,Thank you, for your review. We hope to see you again!Sincerely,Hotel Management
6/10 – Redelijk
Connie
Reisde met familie
4 feb 2024
Some issues
There were a few things that wasn’t the best faucet in bathroom hot water side didn’t work the indoor pool experience was not great no one monitors it at all and older kids being disrespectful diving in a no diving pool slashing everyone including us adults who were there watching our 4 and 7 yr swim ended up leaving other than that it was a good stay
Connie
1 nacht verbleven in februari 2024
Reactie van JP op 5 feb 2024
Dear Connie,Thank you, for your constructive feedback. We value our guest's feedback as it allows us to be better every day! I hope that maintenance was able to fix the faucet in the room and I'm very sorry that some of the pool guests were not respectful. We do not have pool guards but we will address any pool violations if we are aware. We hope to be at your service again!Sincerely,Hotel Management
10/10 – Uitstekend
SYLVIA MARIA
1 feb 2024
SYLVIA MARIA
4 nachten verbleven in januari 2024
Reactie van JP op 2 feb 2024
Dear Sylvia,Thank you very much for your "10" rating!You made our day!
4/10 – Matig
NANCY
Reisde met partner
30 jan 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel needs a major overhaul. Worn out paint and metal finishes, stained carpet everywhere, the list could go one. Nothing like other Embassy Suites we've stayed in. Big disappointment.
NANCY
1 nacht verbleven in januari 2024
Reactie van JP op 30 jan 2024
Dear Nancy,Thank you, for your feedback. We are sorry that you did not enjoy your stay. We are scheduled for a renovation in September.Sincerely,Hotel Management
8/10 – Goed
Angela
Reisde met familie en kleine kinderen
30 jan 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff was great, but the grounds were very dated
Angela
1 nacht verbleven in januari 2024
Reactie van JP op 30 jan 2024
Dear Angela, Thank you for your review and for recognizing the staff!Sincerely,Hotel Management
6/10 – Redelijk
Pamela
29 jan 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel needs upgrading. Falling apart
Pamela
2 nachten verbleven in januari 2024
Reactie van JP op 29 jan 2024
Dear Pamela,Thank you, for your review. We strive every day to provide the best possible guest experience. We are scheduled for a renovation in September. We hope to see you again!Hotel Management
6/10 – Redelijk
Sandra
Reisde met familie
28 jan 2024
Positief: Comfort kamer
Only one roll of t-paper in room. I’m assuming whoever cleaned room just didn’t put second roll in room. Went downstairs to lobby restroom and took a roll. Hole n the wall size f a baseball. Carpet was damp in front of sink. Toilet was leaking. Was disappointed especially since I paid 911 for two nights. Was overall a little shabby. Not shabby chic either.
Sandra
2 nachten verbleven in januari 2024
Reactie van JP op 29 jan 2024
Dear Sandra,Thank you, for your feedback. We are sorry that your stay was not trouble free! I have shared your comments with both housekeeping and maintenance teams. Would you mind to share what was your room number?Sincerely,Hotel Management
10/10 – Uitstekend
Daniel
23 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Daniel
1 nacht verbleven in januari 2024
Reactie van JP op 24 jan 2024
Dear Daniel,Thank you so much for your 10 out of 10 rating!We hope to see you again!
8/10 – Goed
Bobby
18 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bobby
1 nacht verbleven in januari 2024
Reactie van JP op 18 jan 2024
Dear Bobby,Thank you, for scoring us!We hope to see you again!Sincerely,Hotel Management
4/10 – Matig
Recarter
Reisde met familie
7 jan 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t have but one face towel in my room. The refrigerator was not clean and microwave was dirty. I did enjoy Ruth Chris inside the restaurant the breakfast was nice
Recarter
1 nacht verbleven in januari 2024
Reactie van JP op 8 jan 2024
Dear Recarter,Thank you, for your review. We are sorry that you did not have a worry-free stay. I have shared your comments with our housekeeping and maintenance departments to address the issues you've brought up. Hopefully our team was able to fix those issues while you were here. Thank you, for your praise of the restaurant and breakfast staff!Sincerely,Hotel Management
10/10 – Uitstekend
Donja
Reisde met familie
4 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will be returning
Donja
1 nacht verbleven in december 2023
Reactie van JP op 8 jan 2024
Dear Donja,Thank you, for your 5-star rating!
10/10 – Uitstekend
Thomas
4 jan 2024
Positief: Personeel en service
Great staff!
Thomas
1 nacht verbleven in januari 2024
Reactie van JP op 8 jan 2024
Dear Thomas,Thank you, for your 5-star review and for recognizing our staff!We hope to see you again!
6/10 – Redelijk
Wes
2 jan 2024
Wes
1 nacht verbleven in december 2023
Reactie van JP op 4 jan 2024
Dear Wes,Thank you, for rating us.
10/10 – Uitstekend
Abraham
17 dec 2023
Abraham
1 nacht verbleven in december 2023
Reactie van JP op 8 jan 2024
Dear Abraham,Thank you, for the 5-star rating!
10/10 – Uitstekend
Mischa
17 dec 2023
Positief: Netheid, personeel en service en comfort kamer
Hubby's 55th Birthday
My husband andnI thoroughly enjoyed our stay as usual! Everything was amazing, and the service and food at Ruth's Chris was beyond amazing!!!
Mischa
1 nacht verbleven in december 2023
Reactie van JP op 20 dec 2023
Dear Mischa,Thank you, for taking the time to write us a few words of appreciation. It made our day! We are so glad that you had a great time celebrating such a great milestone!We hope to see you again!Hotel Management
8/10 – Goed
Terrence
Zakenreiziger
15 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Terrence
1 nacht verbleven in oktober 2023
Reactie van JP op 20 dec 2023
Dear Terrence,Thank you, for your positive rating!
10/10 – Uitstekend
Wesley
Zakenreiziger
11 dec 2023
Positief: Netheid, personeel en service en voorzieningen
The staff was nice, the hotel is nice but is older. It was clean but really needs an update. Welcome drinks and snacks every night and a Ruths Chris in lobby was nice.
Wesley
2 nachten verbleven in december 2023
Reactie van JP op 20 dec 2023
Dear Wesley,Thank you, for your positive review and for recognizing our staff! I'm pleased to let you know that we will have a room renovation next September!We hope to see you again!Sincerely,Hotel Management
2/10 – Ontzettend slecht
Karmen
11 dec 2023
Karmen
1 nacht verbleven in december 2023
Reactie van JP op 20 dec 2023
Thank you, for taking the time to rate us. We are sorry that you did not enjoy your stay.
10/10 – Uitstekend
Stephani
Reisde met familie
10 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Will stay again.
Room was pleasant. The hotel was older but well kept. Bed was very comfy.
Stephani
2 nachten verbleven in december 2023
Reactie van JP op 20 dec 2023
Dear Stephani,Thank you, for your positive review!We hope to see you again!Sincerely,Hotel Management
2/10 – Ontzettend slecht
Shahar
10 dec 2023
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shahar
2 nachten verbleven in december 2023
Reactie van JP op 20 dec 2023
Thank you, for taking the time to rate us. We are sorry that you did not enjoy your stay.Sincerely,Hotel Management
2/10 – Ontzettend slecht
Geverifieerde reiziger
Reisde met een groep
10 dec 2023
Positief: Netheid, personeel en service
Negatief: Comfort kamer
The air conditioner did not work in room 529 and temperature reached 85* we had to leave balcony door open to get cool air.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van JP op 4 jan 2024
Dear Anonymous,Thank you, for your valuable feedback. I'm sorry about the issues with your AC. Hopefully, you were able to change to another room.Sincerely,Hotel Management
10/10 – Uitstekend
Jeff
Zakenreiziger, Reisde met familie
7 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice and comfortable, also it is conveniently located to UAB, my reason for being here.
Jeff
1 nacht verbleven in november 2023
Reactie van JP op 7 dec 2023
Dear Jeff,Thank you, for your kind words and positive review!We look forward to be at your service again!
8/10 – Goed
Geverifieerde reiziger
4 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Our stay was very nice. Complimentary drinks and hot breakfast. Very relaxing
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van JP op 7 dec 2023
Dear Anonymous,Thank you, for your positive review!We hope to see you again!
10/10 – Uitstekend
Larry
Zakenreiziger
28 nov 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice!! Clean!!!
Larry
1 nacht verbleven in november 2023
Reactie van JP op 4 dec 2023
Dear Larry,Thank you, for your positive feedback and 5-star review!
10/10 – Uitstekend
Phillip
25 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location to interstate
Phillip
1 nacht verbleven in november 2023
Reactie van JP op 4 dec 2023
Dear Phillip,Thank you, for the 5-star review!
10/10 – Uitstekend
CHRISTOPHER
25 nov 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
CHRISTOPHER
1 nacht verbleven in november 2023
Reactie van JP op 4 dec 2023
Dear Christopher,Thank you, for the 5-star review.
6/10 – Redelijk
Jaclyn
20 nov 2023
Positief: Personeel en service
Staff was great! Ac did not work so opened up sliding glass door was cold out. Way to many teens running and screaming shady people hanging out.
Jaclyn
1 nacht verbleven in november 2023
Reactie van JP op 20 nov 2023
Dear Jaclyn,Thank you, for your review!I am sorry you had issues with the AC and with other guest's noise. Thank you, for recognizing our staff! It means a lot to us!Sincerely,Hotel Management
6/10 – Redelijk
Jordan
19 nov 2023
Positief: Netheid, personeel en service en comfort kamer
Embassy Suites Birmingham
Overall the room was fine to sleep in for a couple of nights. The tv wouldn’t turn on, the shower wouldn’t drain, the shower curtain was ripped in the curtain and there were two bulbs out. Maintenance replaced one of the bulbs during the stay.
Jordan
2 nachten verbleven in november 2023
Reactie van JP op 20 nov 2023
Dear Jordan,Thank you so much for your feedback! It is highly appreciated! I am sorry that you had some issues in your room. I hope that our team was able to address all of them.Sincerely,Hotel Management
4/10 – Matig
Xiang
Reisde met familie
16 nov 2023
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hidden fee of pet $80 and parking $5 should be stated clearly in website or third party websites. And the hotel is old and room phone broken. Not recommended
Xiang
1 nacht verbleven in november 2023
Reactie van JP op 20 nov 2023
Dear Xiang,Thank you, for your review.I am sorry that your room phone did not work. Pet fees and parking are not hidden fees, they are stated on both 3rd party websites and our Hilton website. I am sorry that you've missed it.
10/10 – Uitstekend
Rozetta
29 okt 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten