Luxe hotels in Black Isle

"Ontbijt was goed, veel keuze. De badkamer overigens, was niet zo goed schoongemaakt toen we voor het eerst in de kamer kwamen. "

"The hotel has a good location and decent rooms, but our stay was marred by several issues. Our shower was broken upon arrival, leaving us unable to shower for a full day. We had to build makeshift water barriers with towels to prevent flooding. Service at the front desk was poor. Our room wasn’t cleaned during our stay, and when we asked about it, staff falsely claimed we had declined housekeeping, which we hadn’t. The elevator smelled strongly of vomit throughout our visit and was never addressed. After the shower was finally repaired, no one informed us or followed up, and there was no apology for the inconvenience. The breakfast area often felt unclean — tables were sticky, and between 8:00 and 9:00 it got overcrowded quickly, with food items running out fast."

"Sfeervol hotel, lekker gegeten. We hadden een fantastische kamer met balkon. 1 nadeel, hotel heeft geen lift, dan is het niet leuk om je koffer 57 treden hoog te moeten brengen."

"Prima!"