All staff were very friendly and helpful, especially Mrs. Thoma who also exuded happiness. The restaurant had a nice choice of meals at very acceptable prices and quality. The room was small but adequate if somewhat noisy from traffic outside. The hotel is located at the junction of two roads, one being quite busy. The nearness of several motorways makes it easy to access the rest of the Ruhr area. There was a very pleasant buffet breakfast. My main problem was the internet speed, which was sometimes very satisfactory but often enough frustratingly slow. IN our modern days, there is really no excuse for this.