Thank you for the opportunity to host you and your family Jeff! We are glad you enjoyed your stay in Bonita Springs and felt well accommodated. It's our goal to do what we can to make our guests feel welcome and relaxed during their trip, and we're glad you could enjoy a few extra hours in the house. We look forward to hopefully hosting you again in the future!

Thank you for the opportunity to host you and your family Susan! We are so glad you enjoyed your time staying in our home. The winter months are the perfect time to catch a glimpse of manatees in the canals since they come in from the open waters to stay warm. We're so glad you got to see them! We wish you the best and look forward to hopefully hosting you again in the future!

Thank you James your stay and the opportunity to host you. We appreciate your feedback and 5 stars. We welcome you again in the future and all the best in the meantime.

Hello Heiko - thank you for taking time to leave your review. We're so glad you enjoyed the home & vacation time in Bonita Springs. We appreciate the feedback & welcome you again!

Hi Kevin - thanks for the 5 star review. Glad you had a great time & hope you return!

Hi there - thanks for taking time to share your experience. We're sorry to hear you had trouble with the electronic door lock. The code was accurately set & just a matter of user error as you were entering the wrong code. We have regular office hours & an after hours service for emergencies. Our team works really hard for each guest & we do have a lot of them. We work our hardest to make sure everyone receives what is needed as quickly as possible. Glad you enjoyed your time & hope you return!

Cindy - thanks so much for the 5 star review. We're thrilled you all had a great experience & hope you return!

Susan - thanks so much for your 5 star review. We're so glad you had a great time & hope you return!

Hi Irene - thanks so much for your 5 star review. We welcome you again anytime!

Hi Helen - We were very sorry to hear of your experience at the beginning of your stay. While we weren't present for this interaction and can't speak to the events firsthand, we're very happy that our staff was able to work with you quickly to help find another property. We have managed multiple properties for this owner over the years and have not encountered a situation like this before. We work really hard for our guests and property owners and look forward to helping you book a return trip in the future!

Hello Edwin - thank you so much for taking time to share your experience with us. We are so glad you all enjoyed your stay and took advantage of so many of the wonderful amenities provided. Our team works really hard for all of our guests and we're so glad you shared your interactions; we'll be sure to let Aiden know of your feedback. We hope you all return!

Hi Janna - thanks so much for taking time to leave your review. We're so glad you found us when booking a return trip to the area after moving away and we're thrilled you had such a wonderful experience in a different area. Please reach out to us directly when you're ready to return & we'll be glad to assist!

Hi Mary - we're sorry to hear the renter in the neighboring unit was confused as to the side of the duplex he had rented. It didn't take long for us to get a hold of him & help clarify. There are a few pages posted on the fridge with direct contact information, including a phone number & email address, for our team. Additionally, any of the emails you received from us, including the checkin information, has direct contact info. We're glad you otherwise enjoyed your vacation & this beautifully appointed property!

Hi Margo - thanks for taking the time to share your experience. We're glad you had a fun & memorable vacation. We welcome you back anytime!

Hi Erin - thanks for taking the time to leave your feedback! The property was recently renovated & updated; the owners poured a ton of time & love into making it a wonderful space for guests to enjoy. We're so glad you & your family were able to get away & relax here for the week. We appreciate your review & welcome you all again anytime!

Thanks so much for your review. We're glad you had a great time & hope you return!

Hi Karen - thanks so much for taking the time to share your experience! We're so glad you enjoyed your stay and enjoyed having you. We welcome you to reach out to us to book your next trip!

Hi Pat - thank you for taking the time to leave your review. We're so glad you all enjoyed your stay, and appreciated the work the owner's have put into providing a comfortable and memorable space for guests. We appreciate your kid words and hope you return!

Hi Astrid - thanks for taking the time to leave your feedback. We work really hard to provide comfortable, clean & well-equipped spaces for guests to enjoy. We appreciate your review and hope will come back!

Hi Deana - thanks so much for taking the time to leave your feedback. We work really hard to provide guests with clean & comfortable accommodations. We want everyone to feel at home! We appreciate your recommendation and hope you return!

Hello Mary - thanks for your feedback. We're so glad you all enjoyed your stay and got to experience some of our incredible wildlife. We appreciate your review and hope you return again!

Hi Marylou - thank so much for taking the time to leave us a review. We are so happy to hear you enjoyed your stay in this home. It certainly is convenient to local attractions, restaurants, shops, etc. We work very hard to provide our guests with relaxing, clean, memorable stays; we're thrilled to hear that's what you experienced. We welcome you again & hope you return!