Details aan de buitenkant

Beoordelingen van The Inn at Longwood Medical

3.5 out of 5
The Inn at Longwood Medical
342 Longwood Ave, Boston, MA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 403 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 394 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 112 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 1003 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018
Reactie van Noah op 9 okt 2018
Thank you for your review

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Noah op 8 okt 2018
Thank you for your review.

10/10 – Uitstekend

Sophia

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

8/10 – Goed

Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This a a great place if you are in Boston to take in a Red Sox game. Great location about 18 minute walk to Fenway! The service has been outstanding.
1 nacht verbleven in april 2024
Reactie van Robert op 14 apr 2024
Thanks for staying with us

2/10 – Ontzettend slecht

SHAPLEY

Reisde met familie
The reservation was sent through under my christian name not surname. Consequently they could not find it. I was told I had no reservation. I was told they were full and only after much whining was a basic room provided.
1 nacht verbleven in april 2024
Reactie van Gaurav Bashyal op 5 apr 2024
Thank you for your feedback about your experience. I sincerely apologize for the issue finding a reservation in the first place when you arrive, I am glad the team was able to rectify the issue and offer you a room. Thank you again for your understanding and staying with us.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in maart 2024
Reactie van Gaurav Bashyal op 4 apr 2024
Thank you so much for staying with us and sharing the feedback review. We are glad that you had a comfortable stay.Sincerely,Gaurav Bashyal

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked one night to attend a concert in the Fenway area. Parking is inexpensive and next to the Inn. Grabbed a coffee at the food court accessible from the inn before heading home. It was a cozy stay and I would recommend and stay here again.
1 nacht verbleven in maart 2024
Reactie van Gaurav Bashyal op 25 mrt 2024
Thank you so much for being our guest and sending us your feedback, we are glad that the stay was comfortable and the location was perfect for your needs. We look forward to welcoming you again in future.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

Roderick, Stuart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff seemed aloof and non-attentive
2 nachten verbleven in maart 2024
Reactie van Gaurav Bashyal op 24 mrt 2024
Thank you for staying with us, we are glad that you had a comfortable stay, but I would like to apologize if there was any inconvenience, we appreciate your feedback and will surely work on it. Thank you once again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Ed

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Kitchen staff was excellent
2 nachten verbleven in maart 2024
Reactie van Robert op 11 mrt 2024
Thanks for staying with us

10/10 – Uitstekend

Jeremy

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great central location
1 nacht verbleven in februari 2024
Reactie van Robert op 26 feb 2024
The hanks for your review

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here frequently. Always a great choice.
1 nacht verbleven in februari 2024
Reactie van Robert op 26 feb 2024
Thanks!

10/10 – Uitstekend

ONiel

Zakenreiziger, Reisde met familie en kleine kinderen
Close to where I was going.
2 nachten verbleven in januari 2024
Reactie van Gaurav Bashyal op 3 feb 2024
Dear guest,Thank you for your post stay review with 5 star rating, I am glad that you had a comfortable stay and location was convenient for your needs.We look forward to welcoming you again.

8/10 – Goed

Kenneth

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Food court is rampant with mice after hours
1 nacht verbleven in januari 2024
Reactie van Gaurav Bashyal op 3 feb 2024
Dear guest,Thank you for your post stay review and rating. I am glad that you had a comfortable stay and apologize for any inconvenience with the issue you mentioned in your review. We will inform the relevant management team about the issue to find resolution for it. Thank you again for your feedback.

10/10 – Uitstekend

Jodie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was perfect, the size, the bed, the bathroom and towels. It was very clean. I chose the location because I wanted to walk to the Fine Arts and the Isabelle S. Gardner Museums. The restaurant in the building was good with a variety of options for my meals. People were friendly. Since this location is near a couple of hospitals, of course with some street noise there are periodic sirens.
1 nacht verbleven in januari 2024
Reactie van Gaurav Bashyal op 14 jan 2024
Dear Guest,Thank you so much for staying with us and writing this feedback review with 5 out of 5 points. We are glad that you had a comfortable stay and location was perfect for your needs.We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Edward

Positief: Personeel en service
The staff and in particular the front desk personnel Angie Maia and Allison went beyond the expectation by helping us when we needed it. We’re visiting our sister who on the day of our visit decided to end cancer treatment and enter hospice. Angie’s kindness to us was what made us feel better!
1 nacht verbleven in januari 2024
Reactie van Gaurav Bashyal op 10 jan 2024
Dear guest,Thank you so much for staying at our hotel and rating us 5/5, we are glad that you had a comfortable stay. Angie and Allison stand out for their remarkable service and compassion for the guest, thank you for noticing and mentioning them, I will surely share your feedback with them.We look forward to welcoming you again if you ever plan a trip to the area.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

KENNETH

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Gaurav Bashyal op 9 jan 2024
Dear guest,Thank you so much for staying with us and your review and rating, we are glad that you had a comfortable stay and everything went well.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Hong

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
3 nachten verbleven in januari 2024
Reactie van Gaurav Bashyal op 9 jan 2024
Dear guest,Thank you so much for staying with us and your review and rating, we are glad that you had a comfortable stay and everything went well.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Baxter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Gaurav Bashyal op 9 jan 2024
Dear guest,Thank you so much for staying with us and your review and rating, we are glad that you had a comfortable stay and everything went well.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

Parks

Positief: Netheid, staat van de accommodatie en faciliteiten
Just a great location for the hospitals
2 nachten verbleven in november 2023
Reactie van Gaurav Bashyal op 9 jan 2024
Dear guest,Thank you so much for staying with us and your review and rating, we are glad that you had a comfortable stay and location was convenient for you.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Colleen, Groton

1 nacht verbleven in december 2023
Reactie van Gaurav Bashyal op 4 jan 2024
Dear guest,Thank you so much for staying at our hotel and rating us 5/5. I am glad the stay was comfortable.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location in Longwood Medical area
1 nacht verbleven in december 2023
Reactie van Gaurav Bashyal op 31 dec 2023
Dear guest,Thank you so much for your review and rating us 5/5, we are glad that you had a comfortable stay and the location was convenient for your needs. We look forward to welcome you back.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

Patrice

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice boutique hotel in the Longwood Medical district of Boston. Everything you need is within walking distance. The staff is extremely heloful.
3 nachten verbleven in december 2023
Reactie van Gaurav Bashyal op 29 dec 2023
Dear guest,Thank you so much for your review and rating. We are glad that you had a comfortable stay and the location was convenient for your needs and the team was able to help.We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

Richelle, Auburn

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Robert op 26 dec 2023
Thanks for staying with us

8/10 – Goed

Victoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved this hotel and I found the staff to be quite helpful. The bartender and waiters in the restaurant were not only excellent at their jobs, they were exceedingly kind. My only criticism is that, as I was visiting with my very ill brother in Brigham and Women's, I had extremely limited meal choices on Saturday night. I understand that this restaurant closure may be the result of Covid, but if you could get it open on the weekends again and advertised it extensively, I think you would be happy with the results. As it is likely my brother will be there again in the future, I will choose to stay here, but I do think even just room service on the weekends would be helpful. Thank you again for the kindness. Vicki Grant
2 nachten verbleven in december 2023
Reactie van Gaurav Bashyal op 16 dec 2023
Dear guest,Thank you so much for your review and we are thankful that you chose our hotel for the stay in Boston. I am glad that you had a comfortable stay and same time I would like to apologize for the restaurant closure on the weekend.We would love to welcome you back again.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

maureen

Reisde met familie
Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Gaurav Bashyal op 15 dec 2023
Dear guest,Thank you so much for choosing us for your stay in Boston and we appreciate your rating, we are also glad that you had a comfortable stay and we like to welcome you back again in future.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Expect to hear ambulance sirens, but that’s to be expected for the convenience of being near the hospitals. This is my third time here when I have to come to Boston for doctor appointments and would recommend it. Other than the outside noise, the hotel room itself is very quiet and comfortable. I have to have a wheelchair accessible room and it’s very well designed and spacious. I will continue to stay here in the future.
1 nacht verbleven in december 2023
Reactie van Gaurav B op 5 dec 2023
Dear guest,Thank you so much for choosing to stay with us and writing the 5/5 review. We are glad that you had a comfortable stay and location was convenient for you. We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

RICHARD

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to hospital and very clean location
1 nacht verbleven in november 2023
Reactie van Front Office Manager op 29 nov 2023
Dear guest,Thank you so much for your review and rating us 5/5 for your most recent stay. We are glad that you had a wonderful stay and location was convenient for your needs. We look forward to welcoming you again.Sincerely,Gaurav BashyalFront Office Manager

8/10 – Goed

Antonina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Gaurav Bashyal op 21 nov 2023
Dear guest,Thank you for staying with us and rating your stay. We are glad that you had a great stay and we look forward to welcoming you back.Sincerely,Gaurav BashyalFront Office Manager

6/10 – Redelijk

Derek

Reisde met familie
4 nachten verbleven in november 2023
Reactie van Gaurav Bashyal op 19 nov 2023
Dear guest,Thank you for staying with us and for the rating. We can see you did not enjoyed the stay based on your rating, we apologize for any inconvenience you may had we would appreciate if you could inform us directly what went wrong so we can fix it.We would like to be at your service again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Jean-Guy, Laval

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Très propre
2 nachten verbleven in november 2023
Reactie van Gaurav Bashyal op 18 nov 2023
Dear guest,Thank you so much for your review and rating us 5/5. We are glad that you had a great stay and we look forward to welcome you again.Sincerely,Gaurav Bashyal

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Gaurav Bashyal op 17 nov 2023
Dear guest,Thank you so much for your review and rating for your most recent stay at our hotel. We are glad you had a comfortable stay and we look forward to welcome you back.Sincerely,Gaurav BashyalFront Office Manager

2/10 – Ontzettend slecht

Amelia C

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Freaked out by a rodent in the hallway that ran back into a housekeeping closet next door to my room. Road construction in front of hotel was loud and noisy from 6 pm to 10 pm at night. Hotel compensated my parking for $25 but still charged me a “facility fee” of $29.11.
1 nacht verbleven in november 2023
Reactie van Gaurav Bashyal op 12 nov 2023
Dear guest,We are so sorry about the incident, engineering team has taken necessary action to resolve the issue, We apologize for any inconvenience you may have had with the noise. As an apology we have waived the parking and also the facility fee.We look forward to welcome you for a greater experience on your next visit.Sincerely,Gaurav Bashyal

10/10 – Uitstekend

Brett

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hg fifty hgffyj b gg
2 nachten verbleven in november 2023
Reactie van Gaurav Bashyal op 11 nov 2023
Thank you for your great 5 star review, we are delighted to know you had a great stay, we look forward to welcome you again on your next trip to the area.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Gaurav op 10 nov 2023
Thank you so much for your review and rating. We are thankful to you for choosing us for your stay and we are pleased to know you had a great stay.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Clean, nice staff, easy parking
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 3 nov 2023
Dear guest,Thank you so much for staying with us and giving us 5/5 rating and reviewing your stay. We are glad that you had a great stay and liked the location and appreciated the cleanliness and the team.We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Qiwen

Positief: Netheid
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 30 okt 2023
Thank you so much for your review and 5/5 rating, we are so happy to learn you had a perfect stay. We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

??

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
非常棒
5 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 1 nov 2023
Thank you so much for your review and rating. We are glad to learn you had a great stay and appreciated our hotel and its services.We look forward to welcome you again.Sincerely,Gaurav Bashyal

8/10 – Goed

Li

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
a little noisy
4 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 25 okt 2023
Dear guest,Thank you for staying with us and giving us the review and rating. We are glad to know that you had a comfortable stay and same time we apologize for the noise as we are located in the medical area and can not prevent that.We look forward to welcome you again. Sincerely,Gaurav BashyalFront Office Manager

6/10 – Redelijk

Nikole

Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 24 okt 2023
Dear guest,Thank you so much for your review and rating. It looks like you did not enjoyed your stay and you did not mention if there were any issues during you stay.Give us another opportunity to serve.Sincerely,Gaurav Bashyal

8/10 – Goed

Julie

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking sucked
2 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 22 okt 2023
Dear guest,Thank you for staying at our hotel and your review and rating. I sincerely apologize if there was any inconvenience with regards to the parking as you have not mentioned what actually went wrong. We hope you had a great stay and we look forward to welcome you back.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Scott

1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 22 okt 2023
Dear guest,Thank you so much for your review and 10/10 rating, we are glad that you had a brilliant stay and it was our honor to have you as our guest.We look forward to welcoming you back.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Rob

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 21 okt 2023
Dear guest,Thank you so much for your review and rating, we are delighted to know that you had a great stay.We look forward to welcoming you back.Sincerely,Gaurav BashyalFront Office Manager

6/10 – Redelijk

Vlad

Reisde met familie
Negatief: Personeel en service
Staff was unhelpful and unfriendly. Rooms and bathrooms are very small.
2 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 20 okt 2023
Dear guest,Thank you for your review and rating. I am sorry to learn that you did not had a great stay and were disappointed with the size of the room and bathroom. I apologize for any inconvenience you may had. Please give us another opportunity to serve for a greater stay.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Brandon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We loved it!
This was our first time to visit Boston with our kids. The Inn at Longwood was in the perfect location - there's a T stop within a short walk and a food court connected to the hotel. We loved it and would definitely stay again. *The only thing I would say is that you can hear sirens at various time but that is understandable because it is right near the hospitals. Again, totally recommend!
5 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 18 okt 2023
Dear guest,Thank you so much for your 10/10 review and feedback. We are glad that you had an amazing stay and the location was convenient for your needs. We are sorry for the sirens, but as you understand we are in the middle of hospitals and can not avoid that.Thank you for your understanding and we look forward to welcome you again should you make a plan a trip to the area in future.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

CATHRYN, JAMAICA PLAIN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible room was furthest from elevator. Otherwise fine.
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 18 okt 2023
Dear guest,Thank you so much for your review and 5 star rating. We are glad that you had a great stay and we would like to welcome you back whenever you plan your next trip to the area.Sincerely,Gaurav BashyalFront Office Manager

2/10 – Ontzettend slecht

Kacie

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 14 okt 2023
Dear guest,Thank you for your email and the review rating. We are sorry for any inconvenience you may have had during your stay and there is nothing you have mentioned in the review, we would like to know what went wrong so that we can fix it. Look forward to hearing from you.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Deborah

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, easy check in and out, efficient and knowledgeable staff.
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 14 okt 2023
Dear guest,Thank you so much for your great 5 out of 5 review and it is our pleasure to have you as our guest, we are so glad that you had a comfortable stay, location was convenient and overall experience with the team was spot on.We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good facility to support visitors to Mass General Hospitals
2 nachten verbleven in oktober 2023
Reactie van Gaurav Bashyal op 12 okt 2023
Dear guest,Thank you so much for your review and 5/5 rating.We are glad that you had a great stay and the location was suitable for you. We look forward to welcome you again.Sincerely,Gaurav Bashyal

6/10 – Redelijk

binghe

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Unpleasant checkout process
No fitness facilities on site, unpleasant checkout process, difficulty getting a receipt emailed to me. I am frequent traveler. The unpleasant experience with the staff stands out.
1 nacht verbleven in oktober 2023
Reactie van Gaurav Bashyal op 12 okt 2023
Dear guest,Thank you for your review and we appreciate your feedback. We are sorry we do not have on site fitness center however we provide access to the nearest fitness center for all our hotel guests. I am sorry about the check out process and for not getting a receipt on time. We take your feedback sincerely and will try our improve where we are lacking. We look forward to welcome you again.Sincerely,Gaurav BashyalFront Office Manager