Suite, 1 slaapkamer, balkon, uitzicht op stad | Kameruitzicht

Beoordelingen van Hotel Indigo Brisbane City Centre, an IHG Hotel

4.5 out of 5
Hotel Indigo Brisbane City Centre, an IHG Hotel
27 - 35 Turbot Street, Brisbane, QLD

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 89 van 121 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 121 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 121 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 121 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 121 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and simple. Comfortable bed and great shower.
2 nachten verbleven in april 2024
Reactie van GSA op 2 mei 2024
Hi John,Thank you for your feedback and staying with us here at Hotel Indigo Brisbane City Centre.We are so glad to hear you enjoyed the room and facilities!We look forward to welcoming you back to our neighbourhood again soon.

10/10 – Uitstekend

ERIN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The scent of the hotel, the dining options, breakfast and the nicely appointed rooms.
1 nacht verbleven in april 2024
Reactie van GSA op 25 apr 2024
Hi ERIN,Thank you for your great feedback and we are so glad to hear we could meet your every need during your stay with us!We look forward to welcoming you back to our neighbourhood again soon.

10/10 – Uitstekend

PK NO1

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this place and the officer is so helpful, im sure come back again!!
1 nacht verbleven in april 2024
Reactie van GSA op 26 apr 2024
Hi PK NO1,Thank you so much for your feedback and we sure look forward to welcoming you back to our neighbourhood again soon!

10/10 – Uitstekend

Ailbhe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for the Easter weekend. Our flight got in early and we were able to check in and have breakfast that morning. Bed room was very comfortable and clean. Ideal location to see Brisbane. Would stay again
3 nachten verbleven in maart 2024
Reactie van GSA op 1 apr 2024
Hi Ailbhe,We are thrilled to hear you enjoyed your Easter weekend with us and we were able to meet your every need!We thank you for staying with us and look forward to welcoming you again back to our neighbourhood soon! The Team at Hotel Indigo Brisbane City Centre, an IHG Hotel.

10/10 – Uitstekend

Frederick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Friendly staff. Very good breakfast. People here were very helpful.
3 nachten verbleven in maart 2024
Reactie van GSA op 22 mrt 2024
Hi Frederick,Thank you for your great feedback! We are celebrating over this review! We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Reservations op 25 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

ANIL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Services as advertised, clean and friendly staff
4 nachten verbleven in januari 2024
Reactie van GSA op 9 feb 2024
Hi ANIL, Thank you so much for your great feedback! We are so happy to hear you enjoyed our hotel & that our team were able to meet your needs.We look forward to welcoming you back to our neighbourhood again soon!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very helpful, friendly staff. We had a great stay.
3 nachten verbleven in januari 2024
Reactie van GSA op 9 feb 2024
Hi Laura,Thank you for your wonderful review! We are thrilled to hear we were able to meet your every need. We look forward to welcoming you back to our neighbourhood again soon!

10/10 – Uitstekend

Claire

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love hotel Indigos. I’ve stayed in a few around the world, and this one didn’t disappoint. Their interiors are funky but comfortable. They have great room service and I’ve found the staff to be fabulous. Highly recommend staying here when you visit Brisbane.
1 nacht verbleven in januari 2024
Reactie van GSA op 29 jan 2024
Hi Claire!Thank you so much for your great review! We are thrilled to hear you enjoyed our hotel, staff & all the facilities. We look forward to welcoming you back to our neighbourhood again soon!

6/10 – Redelijk

Tamir

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not for families..
I know this propertyfrom the time it was Ibis. IHG's hotel Indigo redesign of the room is cluttered and inconvenient to say the least. Splitting the bathroom into separate toilet, shower and sink deprives the room from any privacy required when you are sharing the room with family or friends. The room seams a lot smaller than what it was in the Ibis days. This was our choice for an affordable family hotel with spacious rooms. Now it will not be on our list at all, next time we are back in Brisbane. Seervice was great though. Logan in reception and Maria in the restaurant were great.
4 nachten verbleven in januari 2024
Reactie van Teia Nair Hotel Duty Manager Hotel Indigo op 18 jan 2024
Dear Tamir, Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your experience with us. While we are pleased to hear you enjoyed our service, we are very sorry to hear our rooms did not meet your expectations. Your feedback is incredibly valuable to us as it gives us the opportunity to grow and improve upon our guest experience. We hope you will give us the chance to serve you again in the future.

10/10 – Uitstekend

Christian

2 nachten verbleven in januari 2024
Reactie van GSA op 21 jan 2024
Hi Christian,Thank you for your great rating! If you would like to leave some additional feedback for us.Please contact us directly. We look forward to welcoming you to our neighbourhood again soon.

8/10 – Goed

Ignat

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van GSA op 21 jan 2024
Hi Ignat, Thank you for your rating. If you would like to provide any additional feedback, please don't hesitate to contact us directly.

10/10 – Uitstekend

Gordon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great little city hotel, close to all city sights. Friendly and attentive staff.
9 nachten verbleven in december 2023
Reactie van Reservations op 25 mrt 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van GSA op 18 dec 2023
Hi John, Thank you for your great rating. If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 – Uitstekend

Ho Sum

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van GSA op 19 dec 2023
Hi Ho Sum,Thank you for your great rating. Please don't hesitate to contact us directly if you would like to leave additional feedback!

10/10 – Uitstekend

Renate

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Funky property with great room layout
2 nachten verbleven in december 2023

10/10 – Uitstekend

Nicole, St Catherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, very close to the CBD, about 6 mins walk. Service is also really good, breakfast was always hot and staff are super helpful. Beds are comfy, pillow a bit too soft but rooms are clean and cozy. We would return for sure.
4 nachten verbleven in december 2023
Reactie van GSA op 16 dec 2023
Hi Nicole, Thank you so much for your great feedback!We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

Kent

1 nacht verbleven in december 2023

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van GSA op 16 dec 2023
Hi David, Thank you for your great rating. If you would like to provide further feedback, please contact us directly. We look forward to welcoming you back to our neighbourhood soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van GSA op 16 dec 2023
Hi Anonymous, Thank you for your amazing rating! If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 – Uitstekend

HEESUN

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
인테리어도 좋고 호텔 수리도 된지 얼마 안된 것처럼 새거였어요. 가격 대비 매우 만족합니다.
2 nachten verbleven in september 2023

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What a great hotel. Fantastic location and very funky atmosphere. Loved it.
2 nachten verbleven in december 2023

6/10 – Redelijk

Kari

1 nacht verbleven in november 2023

10/10 – Uitstekend

Caragh

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely helpful stay and a lovely stay for 5 nights. Highly recommend this hotel for your next stay in Brisbane! Caragh, Ireland ☘️
2 nachten verbleven in november 2023

8/10 – Goed

Daniel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and facilities was nice. Breakfast could use more variety and coffee should be available for the customer to retrieve.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

8/10 – Goed

Ernesto Alejandro, Launceston

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quirky and avant-garde (maybe too much for my taste), room a bit smaller than expected, but very clean and functional. The buffet breakfast was very good value, excellent quality food and the barista coffee was included. Staff in reception, housekeeping and restaurant were amazing.
2 nachten verbleven in november 2023
Reactie van Teia Nair, Hotel Duty Manager op 12 nov 2023
Dear Ernesto,Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your feedback with us! We are thrilled you enjoyed your stay with us. We hope we have the opportunity to welcome you back to Hotel Indigo soon!

10/10 – Uitstekend

Neil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleased For my total stay
7 nachten verbleven in oktober 2023
Reactie van Teia Nair, Hotel Duty Manager op 12 nov 2023
Dear Neil, Thank you for your lovely feedback, we are thrilled you enjoyed your stay with us! We can't wait to welcome you back to Hotel Indigo

10/10 – Uitstekend

menghe

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good
Overall nice place. But reception lady Emily is not really professional.
1 nacht verbleven in november 2023
Reactie van Teia Nair, Hotel Duty Manager op 11 nov 2023
Dear Menghe, Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your experience with us! We are thrilled you enjoyed your stay with us. We do apologise for any issues experienced at reception, please be assured we will follow this up with the team. We hope to welcome you back to Hotel Indigo soon!

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location great fantastic breakfast
4 nachten verbleven in oktober 2023
Reactie van Teia Nair, Hotel Duty Manager op 4 nov 2023
Thank you for your lovely feedback Richard! We are so pleased you enjoyed your stay at Hotel Indigo Brisbane City CentreWe hope to welcome you back soon!

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the modern styling. Great staff. Close to everything
1 nacht verbleven in oktober 2023
Reactie van Teia Nair, Hotel Duty Manager op 4 nov 2023
Thank you for your feedback Terry! We are so happy you enjoyed your stay with us and can't wait to welcome you back soon.

2/10 – Ontzettend slecht

David

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I would have given this place a good review. It has much to recommend it. Convenient location, stylish rooms etc. However, I encountered an extremely rude staff member who quite wrecked my experience.
1 nacht verbleven in oktober 2023
Reactie van The GSA Team op 25 okt 2023
Hello David,We are so disappointed to hear that your experience was ruined from one of our staff members. Please know we take feedback very seriously here and will be investigating this matter further, to make sure this won't occur again. Please do give us another chance and we will make sure this won't happen again. Don't hesitate to contact us directly if you would like to provide additional feedback.Thank you.

10/10 – Uitstekend

Christine

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the mall and other shopping
3 nachten verbleven in oktober 2023
Reactie van GSA Team op 23 okt 2023
Hi Christine, Thank you for rating and feedback! We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

Mohd Nazmi

5 nachten verbleven in september 2023
Reactie van GSA op 4 okt 2023
Hi Mohd Nazmi, Thank you for your great rating! We are celebrating with the team.If you would like to provide us with some more feedback, please contact us directly! We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

nicholas m

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks for the early check in. My stay was without fault. I booked the buffet breakfast every morning. A great range of yoghurts cereals breads along with the hot foods of eggs sausages baked beans . Chef was kind enough to poach me 2 eggs all you have to do is ask. Thanks team.
3 nachten verbleven in september 2023
Reactie van Teia Nair, Hotel Duty Manager op 4 nov 2023
Thank you for sharing your feedback with us Nicholas! We are thrilled you enjoyed your stay with us. We can't wait to welcome you back soon!

10/10 – Uitstekend

Ross

1 nacht verbleven in september 2023
Reactie van GSA Team op 23 okt 2023
Hi RossThank you for your great rating. If you would like to provide additional feedback, please don't hesitate to contact us directly.

10/10 – Uitstekend

Norman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van GSA op 2 okt 2023
Hi Norman,Thank you for the review!If you would like to provide some extra feedback, please contact us. We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

Bill

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome stay!!
1 nacht verbleven in september 2023
Reactie van GSA op 2 okt 2023
Hi Bill!Thank you so much for your great review, we are celebrating with the team about this!We look forward to welcoming you back to our neighbourhood!

8/10 – Goed

Catherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van GSA op 15 sep 2023
Hi Catherine, Thank you for your feedback. If you would like to provide us with anymore feedback, please send us an email. Thank you and we look forward to welcoming you back to our neighbourhood.

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good sized rooms, modern bathroom/shower. Comfy beds and plenty of power points, and usb outlets beside bed. Will stay here again.
2 nachten verbleven in september 2023
Reactie van Hotel Indigo Guest Service Agent op 9 sep 2023
Hi David,Thank you for your feedback! We are pleased to see that you enjoyed your overall stay with us. We hope to see you again in our neighborhood and offer you our best services once again!Kind regards,The Hotel Indigo Team

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van GSA op 6 sep 2023
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

10/10 – Uitstekend

CHUN-LIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van GSA op 6 sep 2023
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

8/10 – Goed

Graeme

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van GSA - Hotel Indigo Brisbane City Centre op 14 aug 2023
Hi Graeme, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 – Uitstekend

Rhodora

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cleanliness and staff
3 nachten verbleven in augustus 2023
Reactie van GSA - Hotel Indigo Brisbane City Centre op 14 aug 2023
Hi Rhodora, We are so excited to see you enjoyed your stay, the cleanliness and staff at our hotel. We appreciate your feedback. We hope to welcome you back again soon!

8/10 – Goed

ADILE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleaning can be improved! Housekeeping washes the glasses rather than changing them. They washed in the bathroom sink. I don't think this is very hygienic.
3 nachten verbleven in augustus 2023
Reactie van The Team at Hotel Indigo Brisbane City Centre op 17 aug 2023
Thank you for taking the time to leave us a review Adile, it is feedback like your's that allows us to improve practices and train our staff to best practice and expectations. Unfortunately we are unable to replace each glass as it is used with a new one as this is definitely not a sustainable practice. Our glasses are washed and returned for each new guest. If there was an issue with a dirty glass during your stay, we sincerely apologize! These issues are best brought to our attention throughout your stay so we are able to make the situation right and we're sorry we weren't able to give you the best service.If you would like to follow up on this issue, please reach out directly.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good hotel. Staff helpful and attentive. Check out could be a bit later say 11am instead of 10am but I’m sure they would have accommodated me had I asked.
1 nacht verbleven in augustus 2023
Reactie van GSA op 10 aug 2023
Hi Eduardo, We are so excited to see you enjoyed your stay, the location and staff at our hotel. We appreciate your feedback.We hope to welcome you back again soon!

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2023
Reactie van GSA op 10 aug 2023
Hi Judith, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 – Uitstekend

lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in, close to south bank
2 nachten verbleven in juli 2023
Reactie van Hotel Indigo Brisbane City Centre op 2 aug 2023
Hi Lisa, Thank you for your feedback. It is great to see you enjoyed your stay. We hope to welcome you back again soon!

10/10 – Uitstekend

Eduardo, Montreal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a gem … in the heart of DT Brisbane close to everything this hotel is a amazing experience with his funky style and amazing friendly strand and service
3 nachten verbleven in juli 2023
Reactie van Hotel Indigo Brisbane City Centre op 31 jul 2023
Hi Eduardo, We are so excited to see you enjoyed your stay and the location and style of the hotel were able to make it more enjoyable! We hope to welcome you back again soon!

10/10 – Uitstekend

Toru

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient for city access.
1 nacht verbleven in juli 2023
Reactie van Hotel Indigo Brisbane City Centre op 22 jul 2023
Hi Toru, We are glad to see you enjoyed your stay with us and the location of the hotel was convenient for you! We hope to welcome you back again soon. Regards