Hi Chantal, Thank you for taking the time to post a review following your recent stay. Thank you for your feedback and recommendations. Kind Regards, Hollie Rayner - Hotel Manager.

Thank you for taking the time to leave a review and thank you for staying with us! We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

Hi Chuck, Thank you for taking the time to leave a review and thank you for staying with us! We're happy to hear that you enjoyed your stay with us, particularly how close we are to the hospital and the centre of Brisbane city. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Kim, Thank you for taking the time to leave a review and thank you for staying with us! We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. You will be pleased to know that after some delays due to the pandemic, our room renovations are now in progress, which we are all very excited for. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Thank you for taking the time to leave a review and thank you for staying with us! We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Kirra – Reception/Reservations

Hi Callum, Thank you for taking the time to leave a review and thank you for staying with us!We’re happy to hear you enjoyed your stay, and that you believe us to be great value for money.We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

Hi Monika, Thank you for taking the time to leave a review and thank you for staying with us! We’re happy to hear you enjoyed your stay with us, and that you believe it to be a great value for money. We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Carol, Thank you for taking the time to leave a review and thank you for staying with us! We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk. We’re happy to hear that you enjoyed the restaurant’s meal options. We thank you for dining with us. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Paul, Thank you for taking the time to leave a review and thank you for staying with us! We hope we get the opportunity to accommodate you again in the future. Kind Regards, Elise – Front Office Service Leader

Hi Bruce, Thank you for taking the time to leave a review and thank you for staying with us! We are pleased to hear that you enjoyed your room and that you had a comfortable stay.We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Adrian Jeffrey, Thank you for taking the time to leave a review and thank you for staying with us!We apologise if you had trouble getting in after hours. We do have an after hours check in process that we implement for guests arriving after 10pm and sorry you were not made aware of this. We hope to host you again in the future!Kind Regards, Emily – Front Office Supervisor

Hi Brian, Thank you for taking the time to leave a review and thank you for staying with us! Thank you for choosing the Madison Tower Mill Hotel, we’re glad you enjoyed your stay! Kind Regards, Elise – Front Office Service Leader

Hi Antonia, Thank you for taking the time to share your experience following your stay at our hotel.We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.Thank you for choosing the Madison Tower Mill Hotel, we’re glad you enjoyed your stay!Kind Regards, Emily – Front Office Supervisor

Hi Clare, Thank you for taking the time to share your experience following your stay at our hotel. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards,Elise – Front Office Service Leader

Hi Phillip, Thank you for taking the time to share your experience following your stay at our hotel. We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team. We apologise for the carpark being a tight fit, as we are an oddly shaped hotel it can be tricky to navigate. We hope you were able to access a park for your vehicle and apologise for any inconvenience caused. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

Hi Julie,Thank you for taking the time to leave a review and thank you for staying with us! You will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We love to know that the meals provided in the restaurant to guests and customers alike are enjoyable, thank you for letting us know. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Anil, Thank you for taking the time to share your experience following your stay at our hotel. We apologise for the issue experienced with your air conditioner during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle. You will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

Hi Malcolm, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Peter, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests. But you will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Joshua, Thank you for taking the time to review our hotel and share your honest feedback following your recent stay.We’re disappointed to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team.After investigating this situation, it appears that you mentioned issues regarding the carpet lifting and the cupboard hence why the receptionist on duty informed you of our upcoming renovations, and moved you to a room with no carpet and newer furniture. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

Hi Michael, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you found us great value for money. We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Brody, We apologise for the issue experienced with your mattress during your stay. Our mattresses are scheduled to be replaced during our upcoming renovations.We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

Hi Daniel, Thank you for taking the time to leave a review and thank you for staying with us!We are so pleased that you found our rooms to be comfortable, clean and that your experience with the staff went well, we genuinely appreciate feedback from our guests about what we are doing well. We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Anu, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Vanessa, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Vanessa, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We apologise for the issue experienced with your TV during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Iroha, Thank you for taking the time to share your experience following your stay at our hotel. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Elise – Front Office Service Leader

Hi Kara-Lee, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us, particularly that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests, but you will be pleased to know that since we have now completed our bathroom remodelling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for.We look forward to your next stay with us! Kind Regards,Emily – Front Office Supervisor

Hi Russell, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Manuel, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and we hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Julie, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Asae, Thank you for taking the time to leave a review and thank you for staying with us! We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Stephen, Thank you for taking the time to leave a review and thank you for staying with us! You will be pleased to know that since we have now completed our bathroom remodeling after being postponed due to the pandemic, we are starting our room renovations, which we are all very excited for. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Paige, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Ivan, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Jeneen, Thank you for taking the time to leave a review and thank you for staying with us! We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader

Hi Thomas, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Nate, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you found our beds to be comfortable!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Julie, Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and we hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Adrian, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and we’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Bradley, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk and that you thoroughly enjoyed our recently renovated bathrooms. We look forward to your next stay with us! Kind Regards,Emily – Front Office Supervisor

Hi Nyomi,Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Zoe, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Ray, Thank you for taking the time to leave a review and thank you for staying with us!We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Kirsteen,Thank you for taking the time to leave a review and thank you for staying with us!We're happy to hear that you enjoyed your stay with us and hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Phil,Thank you for taking the time to leave a review and thank you for staying with us!We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome.Kind Regards,Emily – Front Office Supervisor

Hi Laurence, Thank you for taking the time to leave a review and thank you for staying with us!We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. We apologise for the issue experienced with your lock during your stay and thank you for bringing it to our attention. We have passed it onto our Maintenance team to handle.We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Zoe, Thank you for taking the time to leave a review and thank you for staying with us!We hope to host you again in the future!Kind Regards,Emily – Front Office Supervisor

Hi Allison, Thank you for taking the time to leave a review and thank you for staying with us! We're happy to hear that you enjoyed your stay with us, particularly how close we are to the hospital and the centre of Brisbane city. We hope to host you again in the future! Kind Regards, Elise – Front Office Service Leader