Hi Kaela,I'm truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the cleanliness issues you encountered. This falls far short of the high standards we aim to maintain. We take your feedback seriously and will address these issues and investigate with our housekeeping team to ensure such lapses do not recur. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to restore your faith in our services during your future visits.Kind Regards, Ryan MontgomeryGeneral Manager

Thank you for your rating. We appreciate your feedback and strive to continuously improve our services. We hope to welcome you back soon for an even better stay.Kind Regards, Ryan MontgomeryGeneral Manager

Dear Jean,Thank you for bringing your concerns to our attention. We sincerely apologize for any discrepancy between the photos of our property and the actual experience you encountered.We understand the importance of accurate representation and transparency, and we regret if our listing did not provide a clear depiction of our accommodations. Your feedback is invaluable, and we will review our listing to ensure that it accurately reflects the current condition of our property.Once again, we apologize for any inconvenience caused, and we appreciate your feedback as it helps us improve our services.

Hi Chi Wai,Thank you for your feedback and for rating us 4 out of 5! We're glad to hear that you had a positive experience overall. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future!Kind Regards, Ryan MontgomeryGeneral Manager

Dear Brian,Thank you for sharing your experience with us. We appreciate your positive feedback regarding the space. Regarding your concerns about the check-in process, we apologize for any inconvenience you may have encountered. We take your feedback seriously and will review our check-in procedures to ensure a smoother experience for our guests in the future. Your input is valuable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay. If you have any further suggestions or feedback, please don't hesitate to share them with us.

Hi Melody,Thank you so much for taking the time to leave a fantastic 5 out of 5 review! We are thrilled to hear that your experience at our hotel exceeded your expectations.Your positive feedback is truly appreciated and serves as motivation for our team to continue providing exceptional service. We are delighted to have had the opportunity to contribute to your enjoyable stay.If there are specific highlights or aspects of your visit that stood out to you, we would love to hear more about them. Your insights can help us maintain and enhance the high standards we strive for.We sincerely appreciate your choice to stay with us and hope to have the pleasure of welcoming you back for another outstanding experience in the future.

Hi Ruth,Thank you for taking the time to provide your feedback. We greatly appreciate your honest review and are pleased to hear that your experience at our hotel has been generally positive.Your feedback is invaluable in helping us understand the areas where we are excelling and where there might be room for improvement. If there are specific aspects that stood out to you or areas where you believe we can enhance your experience further, we would love to hear more.We are committed to providing excellent service, and your input is instrumental in achieving that goal. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

Hi Anthony, Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your honest assessment, and your input is valuable in our continuous efforts to enhance the guest experience.We are glad to see that certain aspects of your stay met your expectations. However, we also noticed that there may have been areas where we fell short. We would be grateful if you could share more details or specific concerns you may have had, as this will help us address any issues and improve our services.Our commitment is to ensure each guest has a memorable and comfortable stay, and we apologize if we did not fully meet your expectations on this occasion. Your feedback is essential to us, and we are actively working to address any areas that need improvement.If there is anything specific you would like to discuss or if you have additional feedback, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.

Dear Robert,We appreciate your positive feedback regarding our property, highlighting its cleanliness, comfort, affordability, and convenient proximity to transportation, cafes, and restaurants. However, we apologize for any inconvenience caused by the ongoing construction in South Brisbane, which may impact the quality of your stay. We understand the importance of a peaceful environment and regret any disruption this may have caused. If there's anything specific you'd like us to address or if you have additional concerns, please feel free to reach out. We value your feedback and strive to ensure the best possible experience for our guests. Thank you for bringing this to our attention.

Dear Rebecca Pietryga,I appreciate your feedback regarding your recent stay with us. I sincerely apologize for the inconveniences you experienced, and I regret that we did not meet your expectations in terms of service and communication.It is disheartening to hear about the lack of availability at the front desk throughout the weekend. This falls short of the level of service we aim to provide, and I assure you that we will address this issue to ensure better accessibility for our guests in the future.I also apologize for the absence of local information and assistance with taxi services. We understand the importance of providing helpful information to our guests, and we will work on improving our communication and service in these areas.Regarding the gym, I apologize for any confusion caused. Our gym is located at Level 2 and is open 24/7.Your safety is of utmost importance to us, and I'm deeply sorry to hear about the incident at the pool. We will review and address the clarity of the pool water to prevent any similar occurrences.I appreciate your honesty, and your feedback will be instrumental in making the necessary improvements. If there's anything more you'd like to share, please do not hesitate to reach out directly. We value your patronage and hope to have the opportunity to provide you with a more positive experience in the future.

Dear Chris,I sincerely apologize for the shortcomings you experienced during your recent stay at Soda Apartments by CLLIX. Your feedback is invaluable to us, and I want to assure you that we take your concerns seriously.I am truly sorry for the cleanliness issues in your room, including the presence of peanut shells, a hair clip, and dust. This is not reflective of the high standards we strive to maintain. We will address this matter with our housekeeping team to ensure such oversights do not occur in the future.Regarding the maintenance issues you mentioned, such as the broken fan, non-functional balcony light, and missing trays for the oven, I understand how inconvenient these matters can be, and we are actively working to address and rectify each one promptly.I also acknowledge your disappointment with the new towers affecting the city view you had anticipated. I apologize for any discrepancies between the advertised view and the actual situation. We will review our promotional materials to ensure accuracy and update them accordingly.Your comments are taken seriously, and we are committed to making the necessary improvements. If there is anything we can do to rectify the situation or if you have further details to share, please feel free to reach out directly.I appreciate your understanding and hope for the opportunity to restore your confidence in Soda Apartments by CLLIX during any future visits.

Dear Shakira,Thank you sincerely for your perfect 10/10 rating! We are thrilled to know that you had such a positive experience during your stay at Brisbane One. Our team takes great pride in providing excellent service and ensuring that our guests have a memorable and comfortable stay.Your feedback is truly appreciated, and we look forward to the pleasure of welcoming you back on your next visit to Brisbane. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your input is invaluable as we strive to maintain our high standards.Once again, thank you for choosing Brisbane One. We appreciate your trust in us, and we can't wait to host you again.

Dear Minami,Thank you for your excellent rating! We're delighted to know that you had a positive experience. If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back for another great stay.Thank you for choosing to stay with us!

Hi Shaun,It's wonderful to hear that you enjoyed the fantastic location and the spacious, clean apartment! The balcony must have been a fantastic addition to your stay. I understand that the absence of housekeeping service might have been a downside for you, but I'm glad to know that overall, your experience was positive. We appreciate your feedback and look forward to hosting you again for another great stay in the future! Kind Regards, Ryan Montgomery General Manager

Hi Renae,Thank you so much for your wonderful rating. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Ryan Montgomery General Manager

Hi Nancy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had an easy check-in and enjoyed our nice apartment. It's fantastic that our location proved to be great and convenient for your stay.Your kind words are truly appreciated, and we're thrilled to have contributed to a pleasant experience during your time with us. If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share them.We look forward to the opportunity of welcoming you back in the future. Thank you for choosing our hotel!Kind Regards,Ryan MontgomeryGeneral Manager

Dear Keith,We sincerely apologize for the numerous inconveniences you experienced during your stay. Your feedback is invaluable, and we're truly sorry that we fell short of meeting your expectations.We take your concerns seriously, and we'll investigate each issue to ensure they are addressed promptly. Providing a comfortable and well-maintained environment is crucial, and we regret that this was not reflected in your experience.If there's anything else you'd like to share or if there's a way we can make amends, please feel free to provide more details. We appreciate your input and hope to have the opportunity to better serve you in the future.

Dear Meaghan,Thank you for taking the time to provide your feedback, and we sincerely appreciate your 5 out of 5 rating. Your comments are invaluable as we strive to continuously improve our services.We apologize for the inconvenience you experienced with the lack of air conditioning in the common areas and the issues with the blind, cutlery, and the fridge. Please rest assured that your concerns will be thoroughly addressed with our team to prevent any recurrence.On a positive note, we're delighted to hear that you found the location fantastic, with its proximity to public transport, supermarkets, and restaurants. We aim to offer a convenient and enjoyable experience for our guests, and we're pleased to know that this aspect of your stay was positive.If there's anything specific you loved about your stay or if there are other suggestions you'd like to share, please feel free to do so. We look forward to the opportunity to welcome you back for another positive experience in the future.Thank you for choosing Soda Apartments by CLLIX.

Dear Lee,Thank you for taking the time to provide your rating. We value your feedback, and if there are specific aspects of your stay that we can address or improve upon, please feel free to share more details. Your satisfaction is our priority, and we appreciate the opportunity to enhance your experience.

Hi Michelle,Thank you for the fantastic rating! We're thrilled to hear that you had a 5/5 experience during your stay. If there's anything specific that stood out or if you have any suggestions for improvement, feel free to share.We appreciate your support and look forward to the opportunity to welcome you back for another exceptional stay.Kind Regards, Ryan Montgomery General Manager

Dear Mary Rose,We're thrilled to hear that your family's first visit to Brisbane was a success and that you enjoyed your stay in our apartment! We appreciate your kind words about the unit and its great location near Southbank. Your suggestion regarding cleaning tools is duly noted, and we'll take it into consideration for future improvements. We hope to have the opportunity to host you again on your next visit to Brisbane. If you have any further feedback or requests, please feel free to share them. Thank you for choosing us, and we look forward to welcoming you back in the future!

Dear Sonia,Thank you for your detailed feedback. We're delighted to hear that you liked the apartment, the balcony, and found the bed comfortable. It's great to know that you had a pleasant stay with us.We appreciate your feedback regarding the pool, TV channels, and the parking situation. We'll certainly consider these points for improvement.We hope to have the pleasure of welcoming you back in the future, and if there's anything specific you'd like us to address or improve during your next stay, please feel free to let us know. Your feedback helps us enhance our services to provide an even better experience for our guests.

Dear Melissa,Thank you for sharing your rating! If you have any comments, feedback, or if there's anything specific you'd like to discuss regarding your stay, please feel free to let me know. I'm here to assist with any questions or concerns you may have.

Dear Petrina,Thank you for your positive feedback regarding your recent stay at our property. We are delighted to hear that you found our location convenient and enjoyed the overall comfort of your stay.We hope to welcome you back in the future, and if you have any specific requests or preferences for your next visit, please do not hesitate to let us know. Your satisfaction is our priority.

Dear Sarfan,We're delighted to hear that you found our location excellent for exploring South Bank, West End, and Queen Street Plaza. Providing a convenient and accessible location for our guests is a top priority, and we're pleased that our location met your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit. If you have any further comments or suggestions, please feel free to reach out to our team.

Dear Alexandra,We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that you found our accommodations modern and comfortable, the bed cozy, and the amenities well-suited to your needs. We're delighted that you enjoyed the amazing view and the rooftop pool.Providing a comfortable and enjoyable stay is our top priority, and your feedback is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely stay in the future. If you have any further comments or requests, please feel free to reach out to our team.

Hi Natacha, Thank you for your detailed feedback about your recent stay with us.We're delighted to hear that you found our property to be in a great location and that you enjoyed the overall experience. It's wonderful to know that you appreciated the amazing view and the well-equipped kitchen. However, we apologize for any inconvenience caused by the bathroom size and the limited hooks and towel rack. Your feedback is important to us, and we will take this into consideration for future improvements.We're also sorry for any inconvenience caused by the elevator situation. We understand the importance of a smooth departure process, and we'll take steps to address this.We value your patronage and hope to have the opportunity to welcome you back in the future.Kind Regards, Ryan Montgomery -General Manager

Dear Sam,Thank you for rating us perfectly. We hope that you had a great stay with us and hope to have the opportunity of welcoming you back in the not-so-distant future.

We're thrilled to hear that you loved your stay at our property and found everything you needed, from the location to the amenities. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay in the future. If you ever have specific requests or need assistance with anything, please don't hesitate to reach out. Your comfort and satisfaction are our top priorities, and we're here to make your future stays just as enjoyable. Thank you for choosing to stay with us!Kind regards,Ryan Montgomery -Ryan Montgomery

Hi Jason,Thank you very much for your 5/5 rating! We're thrilled to hear that you had such a positive experience. If you ever have more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again, and your satisfaction is our top priority. Kind regards ,Ryan Montgomery -Ryan Montgomery

Hi Pascale,Thank you very much for your 5/5 rating! We're thrilled to hear that you had such a positive experience. If you ever have more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again, and your satisfaction is our top priority. Kind regards,Ryan Montgomery -Ryan Montgomery

Dear Valerie,We are incredibly grateful you took the time to share your feedback with Soda Apartments. Customer satisfaction is our top priority, and we are thrilled you enjoyed your experience – it means the world to our entire team! We look forward to serving you again soon.

Hi Gary, Thank you for rating us perfectly. We hope that you had a great stay with us.Kind Regards,Ryan MontgomeryGeneral Manager

Hi Rachel, Thanks so much for staying with us and taking the time to rate your experience. We strive for ten stars every single time, so we're sorry we missed the mark in some way. We hope you'll come back and give us a chance to earn that tenth star!Kind Regards,Ryan MontgomeryGeneral Manager

Hi Prue, Thank you for the glowing review.We're delighted to hear that you had a wonderful stay with us. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear.We'd love to host you again in the future; we'd look forward to that!

Hi Cassandra, A million thanks for sharing your experience and more importantly, for giving us a chance to be your home for a couple of days! We're so happy you enjoyed your stay and would love to see you again soon!!!

Hi Michael, What a brilliant review! Thank you so much for all of the excellent feedback on your stay with us.

Hi Mark, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. We hope to see you again to share a more positive experience.

Hi Brian, We’re happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

Hi Russell, Your kind words make our collective hearts so happy. We love hearing that you enjoyed your stay so much, and hope you'll be back again soon.

Dear Mary,We extend our sincere gratitude for your exceptional feedback. Your kind words have truly uplifted our team and serve as a testament to our unwavering commitment to providing an outstanding experience for our guests.Rest assured, we remain dedicated to maintaining the same level of effort and attention to detail to ensure that each and every one of our guests enjoys a truly spectacular stay. Ryan Montgomery-General Manager

Hi Shanara, Thank you for your 5* review! We hope to see you again soon.

Hi Kirsty, Thank you for writing us a great review. It is our pleasure to be of great service to you, and you may rest assured that we will take note of your feedback as we continue to make improvements on our services and facilities. We do hope that you had a delightful overall experience with us and we look forward to welcoming you back in the future.

Hi Nicole, Thanks so much for staying with us and taking the time to rate your experience. We strive for five stars every single time, so we're sorry we missed the mark in some way. We hope you'll come back and give us a chance to earn that fifth star! We look forward to welcoming you back.

Hi Maryanne, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We are looking forward to having you back the next time you are in the area. Stay safe!

Hi William, Thanks so much for staying with us, William, and for taking the time to write a review! We want to ensure our guests have a beautiful experience staying with us, starting with a lovely apartment. Again, thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Matthew DriessenGeneral Manager

Hi Jade, Thanks so much for staying with us and taking the time to rate your experience. We strive for five stars every single time, so we're sorry we missed the mark in some way. We hope you'll come back and give us a chance to earn that fifth star! We look forward to welcoming you back.

Hi Catherine, Thanks so much for staying with us, Catherine, and for taking the time to write a review! We want to ensure our guests have a beautiful experience staying with us, starting with a lovely apartment. Thank you so much for calling it out--we sure appreciate it! We'd love to see you again soon!!!Kind Regards,Ryan MontgomeryGeneral Manager