Serveert ontbijt en brunch
Beschikbaarheid controleren

Beoordelingen van Sofitel Brisbane Central

5 out of 5
Sofitel Brisbane Central
249 Turbot Street, Brisbane, QLD

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 560 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1003 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Xerxes Dava

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
direct access to Central Station and great location for short walks to Eagle Street, Queens plaza, shops and Botanical Gardens
3 nachten verbleven in april 2024
Reactie van Sofitel Brisbane Central op 30 apr 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

6/10 – Redelijk

Ameet

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room we stayed in was run down, there was mouldy smell, bathroom was not cleaned properly even though we had wait nearly an hour to get the room. Pillows had stains on them. No ideal with a 7 month old baby. Well below expectations
2 nachten verbleven in april 2024
Reactie van Sofitel Brisbane Central op 30 apr 2024
Bonjour ,Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments.I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future.Sincèrement,Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 – Uitstekend

Nicholas

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel in the Centre of Brisbane. Excellent customer service.
2 nachten verbleven in april 2024
Reactie van Sofitel Brisbane Central op 30 apr 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 – Uitstekend

Linda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms a little dated, but still nice. Comfy bed, complimentary water, nice facilities & convenient bedding above the Central Train Station. Pool & Spa area is nice, but only gets the morning sun, so no good for sun baking, but great area for kids being sun smart. Great spot, within walking distance to Southbank & other areas…
5 nachten verbleven in april 2024

6/10 – Redelijk

Fernando De

Reisde met familie
Positief: Netheid, personeel en service
pretty avarage for the price.... the room looked dated...as in from the 90s
2 nachten verbleven in april 2024

8/10 – Goed

Shaun

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Very nice but rooms are dated bed was very comfortable
1 nacht verbleven in april 2024

8/10 – Goed

HIROMI

Reisde met partner
Positief: Netheid
駅の上なので、交通は便利です
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Adriano

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Reservation Agent op 2 mrt 2024
Bonjour Adriano,Thank you for the review. Hope to welcome you again in the future.

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
3 nachten verbleven in februari 2024

10/10 – Uitstekend

ATSUKO

The room is spacious and comfortable. I found a tv controller and electric kettle did not work but they replaced it to another one immediately. The hotel is connected toCentral station so very convenient for my sightseeing trip. When I was lost, I just asked somebody the location of the station and was able to find the hotel easily.
3 nachten verbleven in februari 2024
Reactie van Sofitel Brisbane Central op 14 feb 2024
Bonsoir Atsuko,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 – Uitstekend

Ivonne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Walking distance to good eats. Not far from airport or international port. Quiet area. Safe
1 nacht verbleven in januari 2024
Reactie van Sofitel Brisbane Central op 14 feb 2024
Bonsoir Ivonne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 – Goed

Jeffery

Positief: Staat van de accommodatie en faciliteiten
Lady in the bar was very nice
1 nacht verbleven in januari 2024
Reactie van Sofitel Brisbane Central op 14 feb 2024
Bonsoir Jeffery,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 – Goed

BRYAN

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Koki

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good.
Reactie van Tom A op 25 jan 2024
Merci Koki!

6/10 – Redelijk

John

1 nacht verbleven in januari 2024
Reactie van Tom A op 25 jan 2024
Merci John!

8/10 – Goed

GREG

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
ALL STAFF WE DEALT WITH WERE VEY PROFESSIONAL AND FRIENDLY
1 nacht verbleven in januari 2024
Reactie van Tom A op 25 jan 2024
Merci Greg!

10/10 – Uitstekend

HUICHIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Tom op 20 jan 2024
Merci Huichin!

6/10 – Redelijk

Carolina Santiago

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
5 nachten verbleven in januari 2024
Reactie van Tom A op 12 jan 2024
Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Thomas Annand Luxury & Guest Experience ManagerSofitel Brisbane Central 0468 566 719

10/10 – Uitstekend

RYOKO

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Tom A op 23 jan 2024
Merci Ryoko!

10/10 – Uitstekend

Gregory

1 nacht verbleven in december 2023
Reactie van Tom A op 25 jan 2024
Merci Gregory!

8/10 – Goed

Andrew

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful stay over Christmas, it was a real treat, the restaurant is beautiful and the restaurant staff are so welcoming - nothing was a bother; we have four young children and they were so patient with them. The lobby was beautifully decorated, you could be in New York City, everything was beautiful. The only negative was that the receptionist was a bit cold, and be for the extras, they don’t miss you! You have to pay for parking onsite which I found a bit odd, over $300 for 2 cars for 3 full days. But other than that, it was wonderful!
3 nachten verbleven in december 2023
Reactie van Tom A op 23 jan 2024
Merci for the kind review Andrew! We do hope to welcome you back again soon.

10/10 – Uitstekend

catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One staff member Katelyn Barret went out of her way to make our trip extra special
2 nachten verbleven in december 2023
Reactie van Tom A op 23 jan 2024
Merci Catherine! I will be sure to pass on your positive feedback to Katelyn.

10/10 – Uitstekend

Shane

1 nacht verbleven in december 2023
Reactie van Tom A op 23 jan 2024
Merci Shane!

10/10 – Uitstekend

Vanessa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us.
1 nacht verbleven in december 2023
Reactie van Tom A op 23 jan 2024
Merci Vanessa!

10/10 – Uitstekend

Praveen

Positief: Netheid, personeel en service
5 nachten verbleven in december 2023

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent quality inner city hotel
1 nacht verbleven in september 2023

8/10 – Goed

Joel

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great service. Beds were not very comfortable and air conditioning did not work. Expensive buffet breakfast. Not much surrounding the hotel.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Sofitel definitely has the advantage of location, location, location - As it is situated directly above central station in the heart of the city. However, this venue is not only about it’s location - the staff that I met and the venues on site facilitates, were beyond par. The junior suite is a great choice.
1 nacht verbleven in november 2023
Reactie van Sofitel Brisbane Central op 6 dec 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 – Goed

Brett

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location and rooms. Staff were great
2 nachten verbleven in november 2023

10/10 – Uitstekend

Mathew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property
2 nachten verbleven in november 2023

10/10 – Uitstekend

Charles

2 nachten verbleven in november 2023
Reactie van Sofitel Brisbane Central op 14 feb 2024
Bonsoir Charles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
luxurious hotel with relaxing bathroom amenities nice sumptuous breakfast close to the Central Station, no need cab to get to the airport, which takes as long with higher price - bath and shower water default is too hot - the spa doesn't get back to my booking, only receives automated message which makes me miss the Opal Rasul
3 nachten verbleven in november 2023

6/10 – Redelijk

KHANH-LINH

Positief: Staat van de accommodatie en faciliteiten
5 nachten verbleven in november 2023

8/10 – Goed

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean. Friendly staff. Good location.
3 nachten verbleven in oktober 2023

8/10 – Goed

Craig

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location. In the middle of the city over the busiest train station in the city and CBD. Don't really need a car. The rooms are a little tired and only double or a kind bed but thought it was a great location and a nice hotel
4 nachten verbleven in oktober 2023

8/10 – Goed

Tomoko

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
駅近で非常に便利でした
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay. Beautiful clean hotel that was French inspired. Buffet breakfast was great. Close to shopping. Stay were suburb. So happy we will definitely go back
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Robert

3 nachten verbleven in oktober 2023

6/10 – Redelijk

Angie

3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Dorothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Tom A op 28 okt 2023
Merci Dorothy!

10/10 – Uitstekend

giorgio g

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and luxurious hotel, and a bargain, for the money. You can take the train from the airport Breakfast is glorious
5 nachten verbleven in oktober 2023
Reactie van Sofitel Brisbane Central op 22 okt 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

6/10 – Redelijk

Tatsuro

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Tom op 28 okt 2023
Merci Tatsuro!

8/10 – Goed

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great to check in early and staff were super
1 nacht verbleven in oktober 2023
Reactie van Tom A op 28 okt 2023
Merci Christopher!

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good location. Highly recommend getting the air train from the airport - goes straight to the hotel. Very convenient and fast. Great location, very central to the CBD. Metro supermarket literally across the road from the hotel. Can walk to the waterfront and catch a free ferry. Excellent customer service. Would definitely stay again.
6 nachten verbleven in oktober 2023
Reactie van Thomas Annand op 10 okt 2023
Bonjour Michelle,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice staff; everything was clean; great service.
1 nacht verbleven in september 2023
Reactie van Thomas Annand op 27 sep 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 – Uitstekend

Cal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reception extremely welcoming and assisted me with the building and surroundings. Excellent restaurant with friendly staff
2 nachten verbleven in september 2023
Reactie van Thomas Annand op 27 sep 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 – Uitstekend

TOSHIHISA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
部屋は広くて清潔でとても快適でした。帽子を被った玄関にいたおじさんがとても印象的。 今のご時世では難しいかもしれないですが、スリッパがあるともっと快適でした。
1 nacht verbleven in september 2023
Reactie van Thomas Annand op 27 sep 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 – Uitstekend

Taku

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
安いし、駅直結だし言うことないです。
1 nacht verbleven in september 2023
Reactie van Thomas Annand op 27 sep 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 – Uitstekend

Cathy

3 nachten verbleven in september 2023
Reactie van Thomas Annand op 27 sep 2023
Bonjour Cathy,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

6/10 – Redelijk

sherab

2 nachten verbleven in juni 2023
Reactie van Tom A op 28 okt 2023
Merci Sherab!