Exterieur

Beoordelingen van Hotel Rum Budapest

4 out of 5
Hotel Rum Budapest
Királyi Pál Street 4, Budapest

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 540 van 835 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 835 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 835 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 835 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 835 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dirk

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ideale ligging om Budapest te bezoeken. Ruime kamer, alles netjes. Lekker ontbijt met 'A la carte' formule wat verspilling (te veel nemen van het buffet) tegen gaat. Zeer mooie ontbijtruimte op de bovenste verdieping met uitzicht over de stad.
3 nachten verbleven in september 2021
Reactie van The Rum Team op 14 okt 2021
Dear Dirk, Thank you for your kind review. I hope that we can welcome you next time as well. Best regards,

8/10 – Goed

Rainier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rum Budapest
Hotel is dichtbij het centrum. Op loopafstand. Dichtbij openbaar vervoer. Parkeren is niet mogelijk. Kamer is goed. Ontbijt is apart van hotel op 7de verdieping. Mooi uitzicht. A la carte ontbijt met voornamelijk kleine aparte porties. Receptie vriendelijk en behulpzaam.
1 nacht verbleven in augustus 2021
Reactie van The Rum Team op 29 aug 2021
Dear Rainier, Thank you for your kind review. We are happy to hear that you liked the location and the view from the rooftop restaurant. We hope that we can welcome you next time as well. Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Geweldig hotel op mooie plek met mooie kamers, goed ontbijt op dakterras met prachtig uitzicht en vriendelijk personeel. Echt een aanrader
2 nachten verbleven in december 2019
Reactie van The Rum Team op 28 dec 2019
Dear Guest, We cannot thank you enough for your excellent rating. We are truly happy that you liked our friendly staff, nice rooms, amazing city view and were truly satisfied with the great breakfast selection we offer. Your opinion means a lot to us as our restaurant department constantly working on the breakfast to provide the best possible service to our guests. We would be more than happy to pass your praises to our colleagues and managers and we truly hope that we can see you again in the near future! With warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, mooie locatie om te ontbijten, ideale locatie
3 nachten verbleven in juni 2019
Reactie van The Rum Team op 22 jun 2019
Dear Guest, Thank you so much for sharing your experience with us and our future guests! We are more than happy to hear that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. Special thanks for highlighting our great breakfast area and the modern, ideal location, your kind opinion means a lot to us and we will forward your praises to our colleagues and managers. It would be a pleasure to accommodate you again if you return to Budapest in the future. With warm regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Verrassend mooi hotel in een bijzondere stad! Nette en grote kamers. Zeer vriendelijk en behulpzaam personeel. Vanaf de skybar een prachtig uitzicht over de stad.
2 nachten verbleven in mei 2019
Reactie van The Rum Team op 2 jun 2019
Dear Guest, Thank you so much for sharing your experience with us and our future guests! We are more than happy to hear that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. Special thanks for highlighting some of our qualities such as surprisingly beautiful hotel, neat and large rooms,very friendly and helpful staff, your kind opinion means a lot to us and we will forward your praises to our colleagues and managers. It would be a pleasure to accommodate you again if you return to Budapest in the future. With warm regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The rooms where very small. We have to climbe over the second person to get out of the bed??!! This is not normal!!!!! Picture on the site of the rooms are not what it is!!
5 nachten verbleven in mei 2019
Reactie van The Rum Team op 24 mei 2019
Dear Guest, Thank you for taking your time sharing your recent experience with us! We are truly sorry if you were not totally satisfied with our facilities and services during your stay. Please accept our apologies for any inconvenience you had. We would like you to know that your opinion will be forwarded to our management in order to improve ourselves and accommodate our future guests in a more precise way. We truly hope that despite all that you spent a pleasant time with us and we may have the chance to see you again in the future. Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service
Proper hotel vriendelijk personeel lekker ontbijt rustig stil en toch in het centrum
4 nachten verbleven in april 2019
Reactie van The Rum Team op 25 apr 2019
Dear Guest, Thank you so much for sharing your experience with us and our future guests! We are more than happy to hear that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. Your kind opinion means a lot to us and we will forward your praises to our colleagues and managers. It would be a pleasure to accommodate you again if you return to Budapest in the future. With warm regards,

6/10 – Redelijk

Sarah, Belgium

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is perfectly located, in a not too crowdy area but well centered, and close to Kalvin Ter where airport shuttle stops/leaves. It has nice urban styled rooms and a fabulous rooftop bar (also breakfast is being served here). A few comments though, there was a heavy musty smell in the bathroom coming from mold and the bathroom door could not close. All in all good experience but would be good to treat the issues.
2 nachten verbleven in maart 2019
Reactie van The Rum Team op 28 mrt 2019
Dear Sarah, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! We are so glad to hear how much you enjoyed your holiday with us because of the mentioned factors, such as perfect location, nice styled rooms and fabulous rooftop. However, let us apologize for those inconveniences you experienced beacuse of the unpleasant smell in the bathroom it will be surely forwarded to the management to improve ourselves and accommodate our future guests in a more precise way. Kindest regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2019
Reactie van The Rum Team op 26 jan 2019
Dear Guest, Thank you for rating us on Expedia! Kind regards, The Rum Team

10/10 – Uitstekend

Bert

Uitstekend, zeer goede locatie, prima service.
Uitstekend hotel, zeer goede locatie en vriendelijk correct personeel. Een aanrader. Ontbijt op 7 etage met een prachtig uitzicht over het oude stadscentrum. Kamers hebben een fraai design aspect. Dit consequent door het gehele pand.
5 nachten verbleven in augustus 2018
Reactie van The Rum Team op 29 sep 2018
Dear Bert, Thank you for rating us so highly! It is a pleasure to hear how much you have enjoyed your recent stay with us. Thank you so much for highlighting several factors, such as central location, kind personnel and great breakfast service with amazing vies from our rooftop restaurant. We truly hope that all these made your stay even more enjoyable and we can welcome you again if your return back to Budapest. With kind regards, The Rum Team

10/10 – Uitstekend

Yvonne, Noordoostpolder

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel
Het hotel ligt gunstig gelegen ten opzichte van de bezienswaardigheden. Het personeel is erg vriendelijk. De kamer en badkamer waren schoon en ruim op gezet. Het ontbijtbuffet was prima in orde.
3 nachten verbleven in maart 2018
Reactie van The Rum Team op 2 mei 2018
Dear Yvonne, Thank you so much for taking your time rating us! We are happy to hear how satisified you were with our facilities and services during your recent stay. Thank you for highlighting several factors what made your stay even more memorable, such helpful staff, clean rooms, central location and great breakfast service. However, we would like to apologize for any inconvenience your mother experienced. Unfortunately, our hotel is not fully accessible due to the entrance stairs. Despite of this, we hope truly that you spent a pleasant time with us and we will have the opportunity to accommodate you again in the future. Best wishes from Budapest, The Rum Team

10/10 – Uitstekend

Marcel, Haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
If you like a design hotel, choose this.
Right in the center, in a small, but quiet street, no parking space though. Close to underground, but everything is within walking distance.
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

silvia, limburg, belgie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close tot the citg
We comedy back, 3 nights is a little bit short tot Explorer thuis city.
3 nachten verbleven in augustus 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel
Vlak bij centrum/bezienswaardigheden. Prima ontbijtbuffet, goed verzorgd, ruime keuze, wordt continue bijgevuld Schoon Super vriendelijk personeel Enige minpuntje was dat bed tegen de muur staat waardoor je er maar van een kant in kunt. Om bij de raam te komen moet je over het bed kruipen.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel! Zeer vriendelijk personeel en erg mooie, nette kamers. Het hotel ligt in een rustige buurt, toch midden in de stad waardoor alles in de buurt is!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Imka, Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern en trendy hotel op heel goede locatie!
Hotel is nog maar net nieuw en hier is een architect duidelijk heel druk geweest....geweldig!!! Perfecte ligging in het centrum maar toch in een rustig straatje. Zeker een aanrader! Restaurant ook erg goed trouwens.

8/10 – Goed

Helene , Waalre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Redelijk nieuw hotel in het centrum
Rustig gelegen, maar wel in centrum. Vriendelijk personeel. Welkomst drankje en hapje. Koffie- en theefaciliteiten en minibar op de kamer (nespresso). Mooi sanitair, goede douche. Airco. Bij het ontbijt extra keuze zalm, eieren, worstjes. Super hotel.

10/10 – Uitstekend

Giedeau, Tilburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meer luxe dan waar je voor betaalt.
De prijs die we hebben betaald komt niet overeen met de luxe die we hebben ontvangen, in positieve zin!

10/10 – Uitstekend

Katherine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good experience
3 nachten verbleven in april 2024
Reactie van Hotel RUM Team op 27 apr 2024
Dear Katherine,We really appreciate that you taking your time rating us, thank you for your feedback! It is wonderful to know that you fully enjoyed the time with us and in Budapest.We are looking forward to welcome you back for another memorable stay!Kind regards,

10/10 – Uitstekend

steven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So clean with an excellent service. Great location
4 nachten verbleven in april 2024
Reactie van The RUM Team op 27 apr 2024
Dear Steven,It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our excellent service, such as central location, clean and modern rooms and nice interior. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards,

10/10 – Uitstekend

Jeff

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and breakfast
12 nachten verbleven in maart 2024
Reactie van The RUM Team op 27 apr 2024
Dear Jeff, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback!We are so glad to hear how much you enjoyed your recent holiday with us because of the convenient location and our top-notch breakfast service.We truly hope to have the chance to welcome you back in the near future. Warm regards,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great hotel for the price I paid and in a great location for exploring Budapest.
3 nachten verbleven in maart 2024
Reactie van The RUM Team op 6 apr 2024
Dear Michael,Thank you very much for taking time to provide us with your feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations.It is always a pleasure to hear such positive feedback from our esteemed guests.Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,

6/10 – Redelijk

Jill

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
This was a cute hotel looks just like an IKEA showroom. No complaints there. The beds were not comfortable at all. The staff was quite standoffish not friendly. Overall fair.
2 nachten verbleven in maart 2024
Reactie van Vera op 15 mrt 2024
Dear Jill, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! Thank you for highlighting our nice and conforable room. We are sorry if the hotel staff did not meet your expectations, but hopefully, apart from this smallness your time spent with us was enjoyable and you will come back to us sometime in the future. Kind regards from Budapest, The Rum Team

10/10 – Uitstekend

Mirian, Columbia

3 nachten verbleven in februari 2024
Reactie van The Rum Team op 22 mrt 2024
Dear Mirian, We would like to thank you for taking your time sharing your recent experience with us. We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable.We are looking forward to welcome you back in the future!With warm regards,The Rum Team

6/10 – Redelijk

Emily

1 nacht verbleven in januari 2024
Reactie van Hotel RUM Team op 30 jan 2024
Dear Emily,Thank you very much for taking the time to provide us with your feedback. We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,Hotel RUM Team

8/10 – Goed

Charlotte

Reisde met een groep
Positief: Netheid, personeel en service
It was nice!
3 nachten verbleven in januari 2024
Reactie van Hotel RUM Team op 26 jan 2024
Dear Charlotte,It is wonderful to hear that our hotel and location met your expectations. It is our goal to provide guests with a convenient and enjoyable stay, and we are glad we could achieve this during your visit.We hope your experience encourages you to visit us again in the future. We are dedicated to ensuring your stay is always as comfortable and convenient as possible.Warm Regards,Hotel RUM Team

8/10 – Goed

Claus

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Hotel RUM Team op 25 jan 2024
Dear Claus,Thank you very much for taking time to provide us with your feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,Hotel RUM Team

10/10 – Uitstekend

Paolo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Vera Kaszala op 22 jan 2024
Dear Paolo, We would like to thank you for taking your time sharing your recent experience with us.We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable.With warm regards,The Rum Team

10/10 – Uitstekend

Isis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The RUM Team op 14 jan 2024
Dear Isis,Thank you very much for taking time to provide us with your wonderful feedback. We are absolutely thrilled to hear that you enjoyed your stay with us. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are eagerly looking forward to welcoming you back in the future!Warm regards,

10/10 – Uitstekend

Annika

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches, kompetentes Personal. Einmaliger Ausblick beim Frühstück oder Abends bei einem Wein. Zimmer groß und sehr sauber. Sehr durchdachtes Design. Deutsche TV Sender. Sehr viel Stauraum für Kleidung. 👍 Getränkepreise sehr hoch über deutschem Niveau, Frühstückskarte außergewöhnlich und sehr lecker, allerdings nichts für Menschen die nicht sehr experimentell sind. Das Bad inkl. Toilette „schliesst“ wie in allen modernen Hotels inzwischen nur mit einer Schiebetür aus Milchglas. Ist man hier zu zweit auf dem Zimmer muss man sich schon sehr vertraut sein, denn man hört wirklich jeden Ton. Alles in allem was ein sehr angenehmer und außergewöhnlicher Aufenthalt in Budapest und wir würden jederzeit wieder im Hotel Rum einchecken.
3 nachten verbleven in januari 2024
Reactie van Vera Kaszala op 11 jan 2024
Dear Annika, We really appreciate that you taking your time rating us, thank you for your feedback! Thank you for highlighting many parts of our facilities as our great qualities, such as kind and professional staff, nicely decorated, spacious and clean rooms and breakfast served in our rooftop restaurant which provides amazing city view. Furthermore, we would like you to now that your kind suggestion is much appreciated and it will be forwarded to our management.Kind regards, Hotel RUM Team

10/10 – Uitstekend

Nyekeva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had such a fabulous stay! The hotel was spacious, clean and modern. Very safe area and short walk to majors attractions ( public transport). The made to order breakfast is FANTASTIC. Will stay here again during my next visit to Budapest.
2 nachten verbleven in januari 2024
Reactie van Vera Kaszala op 11 jan 2024
Dear Nyekeve, It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our great qualities, such as central location, clean and modern rooms and nice interior. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

8/10 – Goed

Christian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van The RUM Team op 14 jan 2024
Dear Christian,Thank you very much for taking time to provide us with your amazing feedback. We are absolutely thrilled to hear that you enjoyed your stay with us and that you found our hotel almost to be perfect of your expectations. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are looking forward to welcoming you back in the future!Warm regards,

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van The RUM Team op 14 jan 2024
Dear Sandra,Thank you very much for taking time to provide us with your wonderful feedback. We are absolutely thrilled to hear that you enjoyed your stay with us. It is always a pleasure to hear such positive feedback from our esteemed guests. Thank you once again for choosing us for your stay and for sharing your experience. We are eagerly looking forward to welcoming you back in the future!Warm regards,

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic hotel, breakfast was fantastic. Excellent help/service by the hotel staff. Comfortable beds, clean rooms, great location couldn't ask for any more.
4 nachten verbleven in december 2023
Reactie van The RUM Team op 4 jan 2024
Dear Scott,We are thrilled to hear that you enjoyed your stay with us, especially the comfort of our bed, clean rooms and the servie offered by our staff. It is always heartening to know when our guests have a comfortable night's sleep. Your kind words about the amazing breakfast and our great location is also much appreciated.As you have experienced, our hotel is indeed in a prime location in the heart of Budapest's iconic University Square. We take pride in being a four-star boutique hotel right in the heart of the central. We aim to provide our guests with convenient access to the capital's most popular attractions. We hope that your overall experience at our hotel was a memorable one and that we will have the pleasure of welcoming you back in the future. Your satisfaction is our utmost reward.Warm Regards,

10/10 – Uitstekend

Ayami

2 nachten verbleven in december 2023
Reactie van Front Desk Team op 7 jan 2024
Dear Ayami,Thank you very much for taking the time to provide us with your amazing feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

10/10 – Uitstekend

cheng yong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Huge and comfortable room with a wonderful rain shower. Breakfast is a must at Solid as the food is awesome with a stunning rooftop view. I have tested 80% of the food during my 6 days stay and everything was unbelievable. The staffs at the counter and restaurent makes the stay homely and made the stay wonderful. Sadly I didnt get the chance to try out the michilin rated Salt restaurent. Maybe next time.
6 nachten verbleven in december 2023
Reactie van Vera Kaszala op 30 dec 2023
Dear Cheng, It is a great pleasure to get such a wonderful feedback from our guests, thank you for your kind words! We are delighted that you have chosen our hotel for your recent stay and we truly hope that we could make your time spent here memorable. Thank you for mentioning many factors as our great qualities, such as central location and comfortable rooms. We would be so happy to have the chance to accommodate you again if you return back to Budapest and may be you can try the Salt restaurant. With warm regards, The Rum Team

4/10 – Matig

Sean

3 nachten verbleven in december 2023
Reactie van Front Desk Team op 7 jan 2024
Dear Sean,Thank you very much for taking the time to provide us with your feedback.We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,

8/10 – Goed

Alran

3 nachten verbleven in december 2023
Reactie van Front Desk Team op 7 jan 2024
Dear Ayami,Thank you very much for taking the time to provide us with your valuable feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be almost perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

6/10 – Redelijk

Claus

2 nachten verbleven in november 2023
Reactie van Front Desk Team op 7 jan 2024
Dear Claus,Thank you very much for taking the time to provide us with your feedback.We are deeply sorry to hear that your recent experience at our hotel did not fully meet your expectations. Unfortunately, we do not know exactly what inconveniences you experienced during your stay with us, because you did not mention any problem to us and also nothing specific in your review. :(However, we value your feedback as it allows us to constantly look at ways we can better serve our guests. We appreciate the time you took to share your experience and we hope to have the opportunity to welcome you back in the future and provide you with the high-quality service that our hotel is known for.Warm Regards,

10/10 – Uitstekend

Rodney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Front Desk Team op 7 jan 2024
Dear Rodney,Thank you very much for taking the time to provide us with your amazing feedback.It is an absolute pleasure to read your positive reflections on your recent stay at Hotel RUM Budapest. We have been truly delighted to learn that our hotel left you such a positive impression on you, and that you found our services to be perfect for your needs.We strive to create a welcoming and accommodating atmosphere, and it is heartening to know we succeeded in this during your visit.We cannot thank you enough for sharing your experience and we look forward to having the pleasure of welcoming you back to our hotel in the near future.Warm Regards,

10/10 – Uitstekend

Hilary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Vera op 15 nov 2023
Dear Hilary, Thank you so much for sharing your experience with us and our future guests! We are more than happy to see that you have fully enjoyed your stay with us and were truly satisfied with the facilities and services we offer. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Vera Kaszala op 15 nov 2023
Dear Sir/Madam, We are happy to find out from your raintg that you were truly satisfied with our hotel during your holiday! Hopefully, your time spent with us was memorable and we will have the chance of welcoming you back in the future! With kind regards, The Rum Team

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, will be back for another visit.
3 nachten verbleven in november 2023
Reactie van Vera op 15 nov 2023
Dear Lauren, We really appreciate that you taking your time rating us, thank you for your feedback! Hopefully, all the facilities and services of ours, such as central location, friendly staff and the great breakfast which is served at our rooftop restaurant made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The RUM Team

8/10 – Goed

Eva

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff were very efficient and friendly. The breakfasts were spectacular, worthy of a 5 star luxury hotel. The room was comfortable, but the bathroom was small. The phone was far from the bed and there were no up to date outlets. However, I would go back and I highly recommend it for singles or for young people!
6 nachten verbleven in oktober 2023
Reactie van Front Desk Manager op 3 nov 2023
Dear Eva,Thank you very much for taking your time to provide us such a wonderful feedback. Your kind words and appreciation have brought joy to our day. It is delightful to know that our hotel's breakfast enhanced your stay. Our á la carte breakfast is indeed one of the aspects we are very proud of, as it not only provides convenience but also adds to the overall experience of our guests.However, we regret to learn about your discomfort due to the size of the bathroom. We also regret that you find the phone outlets not up to date. Please accept our apologies for any inconvenience you may have experienced about these. We are continually striving to improve our services and your feedback is invaluable to us.Thank you once again for sharing your positive experience. We are looking forward to welcoming you back on your next visit, and we promise to strive continuously to exceed your expectations.

10/10 – Uitstekend

Roderick

Reisde met partner
The two ladies at Reception are so friendly and helpful. We arrived early and our bags were safely stored until our room was ready. Our (many) questions were patiently answered. Take advantage of the rooftop restaurant for a pre dinner drink or meal and then return for a delicious breakfast and enjoy the spectacular views.
1 nacht verbleven in oktober 2023
Reactie van Front Desk Manager op 3 nov 2023
Dear Roderick,Thank you very much for your stay and for taking your time to provide with us such a wonderful feedback. It is a delight to hear your positive response about your recent stay with us. Your high ratings in all areas is particularly encouraging and serves as a wonderful testament to the quality of our hotel's offering.Our dedicated staff will be particularly pleased to learn of your high praise. Their diligent service is indeed a cornerstone of our guest experience and it is heartening to hear that their politeness and efficiency have left such a positive impression.We are also very pleased that you were so satisfied with our SOLID Rooftop Restaurant and that you had the opportunity to try our breakfast and dinner options as well. The view from there is indeed breathtaking at any time of the day.We hope to host you again in the future and assure you of our best services at all times.

10/10 – Uitstekend

Janet

Reisde met een groep
Positief: Voorzieningen
The design and location of the hotel is great! The hotel‘s staff very helpful and friendly. Very recommendable 👍
3 nachten verbleven in oktober 2023
Reactie van Vera op 29 okt 2023
Dear Janet, Thank you for sharing your kind and honest opinion with us, we truly appreciate your feedback! We are so glad to hear how much you enjoyed your recent holiday with us because of the mentioned factors, such as convenient location and friendly sraff. We will forward your praises to our colleagues and managers and truly hope to have the chance to welcome you back in the near future. Kind regards from Budapest, Hotel RUM Team

10/10 – Uitstekend

Faye

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Vera op 29 okt 2023
Dear Faye, Thank you for surprising us with this feedback! It is a great pleasure to find out from your rating how much you have enjoyed your stay with us. Hopefully, all the facilities and services of ours, such as central location, friendly staff and the great breakfast which is served at our rooftop restaurant made your recent holiday even more memorable. We would be so happy to have the chance to accommodate you again if you return back to Budapest. With warm regards, The Rum Team

6/10 – Redelijk

Timothy

3 nachten verbleven in oktober 2023
Reactie van Front Desk Manager op 18 nov 2023
Dear Timothy,Thank you for taking the time to share your experience with us. We are sorry that you did not tell more about your stay with us to find out exactly what the problem was.It is our goal to provide an enjoyable and comfortable stay for all of our guests, and we regret not being able to meet that standard on this occasion.We are constantly looking for ways to improve our services and we take all feedback seriously. We hope to welcome you back another time and provide you with a more pleasant experience.Kind regards,

8/10 – Goed

Christoffer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Härligt litet hotell med perfekt läge och smått magiskt takbar/restaurang i form av Solid. Gillar allt bortsett från de stenhårda sängarna och problem med värme/kyla på det annars fint förpackade hotellrummet.
3 nachten verbleven in oktober 2023
Reactie van Vera op 29 okt 2023
Dear Christoffer, We really appreciate that you taking your time rating us, thank you for your feedback! Thank you for highlighting many parts of our facilities as our great qualities, such as central location and great food served in our rooftop restaurant which provides amazing city view. Hopefully, apart from the bed your time spent with us was enjoyable and you will come back to us sometime in the future. Kind regards from Budapest, Hotel RUM Team