The arrival process is extremely smooth and makes one feel so welcome! The young lady who let us in and gave us the keys was helpful and informative, and the little things like the water and juice in the fridge are so thoughtful! The flat iself was clean and beautiful. The bed is very comfortable, the balcony is a wonderful spot to sit in the evening and relax. The location is another perk. Right around the corner from a metro stop, two tram stops, and surrounded by fantastic places to eat, all in walking distance. I'd go back in a heartbeat.