Spahotels in Burnley

'Owner was rude before we even got to the property (sent me a video telling me she was fed up of lazy people and came across very aggressive). When we arrived at the property it was in poor condition. There was black mold in the bedrooms, missing paint on the walls which were barely covered by paintings. It said it could sleep 12 people but it barely fit 8 of us. There was a limit on the time we could go into the garden and use the hot tub. Also there was a camera pointed directly at the hottub...

'We have stayed with you a number of times over the last 25 years. Also eaten in the Brasserie more often. The room was a little tired didn’t feel the treat I remembered. The staff were fabulous as always. Think some corners are being cut such a shame. We will come again'

'Good breakfast choice and quality. Booked a twin room and got a double.'

'The place was excellent! In a great location for walks to Malham Cove. The place was spotless and the food was great. The spa was also great after a day walking. We will definitely be returning!'

'Excellent historic hotel. Beautiful interior. While the entire staff were friendly and professional, Anthony & Haley provided exceptional service. Thank you to all! '

'Excellent hotel, huge room with separate bath and walk in rain shower. The overall room was comfortable with some nice additions such as a Nespresso machine and a smart TV. Restaurant was good, bit pricey for what it is but acceptable. Recommended!'