3 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van Alamanda Palm Cove by Lancemore

5 out of 5
Alamanda Palm Cove by Lancemore
1 Veivers Road, Palm Cove, QLD

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 358 van 491 beoordelingen" "
Gastenscore: 8 - Goed. 100 van 491 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 491 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 491 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 491 beoordelingen" "

9,2/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

IKEGAMI

4 nachten verbleven in maart 2024
Reactie van Jo op 7 apr 2024
Thank you so much for your review. We are looking forward to welcoming you back to Alamanda in the near future.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
6 nachten verbleven in maart 2024
Reactie van Alamanda Team op 13 mrt 2024
Hi JohnThank you for your feedback, and we are so sorry about the construction work happening at the moment.We hope to have the opportunity of welcoming you back to Alamanda in the near future.

10/10 – Uitstekend

Jade

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was allowed early check in which was amazing. Rooms are beautiful and very clean. The pools are big, clean I think the best part was the really friendly , approachable staff and management. I had a wonderful stay and will be back
4 nachten verbleven in februari 2024
Reactie van Alamanda Team op 19 feb 2024
Thank you so much for your feedback and your kind words.We are looking forward to seeing you back in the near future :-)

10/10 – Uitstekend

David

Positief: Netheid, comfort kamer
2 nachten verbleven in januari 2024
Reactie van Alamanda Team op 19 feb 2024
Love your feedback :-)

8/10 – Goed

Nanami

Reisde met partner
Positief: Netheid, voorzieningen
2 nachten verbleven in december 2023
Reactie van The Alamanda Team op 9 jan 2024
Dear Nanami, Thank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 – Uitstekend

Kenzaburo

3 nachten verbleven in december 2023
Reactie van Alamanda Team op 19 feb 2024
Thank you so much for your feedback :-)

8/10 – Goed

Domenico

Reisde met partner
Positief: Netheid, voorzieningen
close to nthe beach and quitenees
3 nachten verbleven in december 2023
Reactie van The Alamanda Team op 9 jan 2024
Dear DomenicoThank you for your review, we are delighted to hear you enjoyed your stay with us, we hope to welcome you back again soon!Kind Regards, The Alamanda Team

10/10 – Uitstekend

Terry

Positief: Netheid, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alamanda Team op 30 okt 2023
Thank you for the top review.We are looking forward to your next stay with us

6/10 – Redelijk

??

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Alamanda Team op 30 okt 2023
HiJust checking in to see what we could have done better to get us a better score

4/10 – Matig

Kevin

Positief: Netheid
Negatief: Comfort kamer
Good location but very uncomfortable beds resulted in poor sleep.
4 nachten verbleven in augustus 2023

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months. Hotel chat system for service inquiries also not working. Not the five star experience we’ve always had here before.
3 nachten verbleven in juli 2023
Reactie van Alamanda Team op 27 jul 2023
We appreciate your feedback

10/10 – Uitstekend

Theresa

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
4 nachten verbleven in juli 2023
Reactie van Alamanda Team op 27 jul 2023
Thank you for your feedback.

8/10 – Goed

Dugald

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
4 nachten verbleven in juni 2023
Reactie van Alamanda Team op 3 jul 2023
Thank you for your review and we hope to see you back at Alamanda in the Future

10/10 – Uitstekend

R Gianna

Positief: Netheid, comfort kamer
Nice and relaxing
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.
3 nachten verbleven in maart 2023
Reactie van Alamanda Team op 3 jul 2023
We are so happy you enjoyed your stay.We are looking forward to welcoming you to Alamanda in the future

8/10 – Goed

Ziguang, Wahroonga

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in juni 2023
Reactie van Alamanda Team op 3 jul 2023
Thank you for your review.We hope to see you soon.

10/10 – Uitstekend

Terrence

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to beach
2 nachten verbleven in juni 2023
Reactie van Alamanda Team op 3 jul 2023
Thank you for your review.We are looking forward to seeing you back at Alamanda in the future

8/10 – Goed

Rupert

2 nachten verbleven in mei 2023
Reactie van Alamanda Team op 27 jul 2023
Thank you

10/10 – Uitstekend

Mark

Positief: Netheid
Needs a fresh up
2 nachten verbleven in mei 2023

6/10 – Redelijk

Dianne

Positief: Netheid, staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2023

10/10 – Uitstekend

Tavita

Positief: Netheid, staat van de accommodatie en faciliteiten
Had an excellent stay at the Alamanda which started from the time we arrived. Room was very spacious and had an ensuite and bathroom. We had the 1 bed suite with pool view which was convieniently located across from the pool on the ground level. Just be aware that there are no lifts so if you happen to have an apartment on the upper levels, you will need to take the stairs. Lots of dining options around which we tried a few during our stay (NuNu, Chill at Portovillo and even the Tavern hidden down a pathway). Will definitely stay next time and bring the entire family!
3 nachten verbleven in maart 2023
Reactie van Jo op 30 mrt 2023
Thank you so much for the fantastic feedback. We are looking forward to the opportunity to welcome you back to Alamanda in the near future

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Amazing resort on a great stretch of beach with tons of delicious food options. The resort itself had a very tropical feel to it and Palm Cove was a great beach that is an easy drive to Cairns.
5 nachten verbleven in maart 2023
Reactie van Jo op 21 mrt 2023
Dear MichaelWe are so happy you had a great time, and we hope to have the opportunity to welcoming you back to Alamanda.

10/10 – Uitstekend

Leigh

Positief: Netheid, comfort kamer
Absolutely fantastic. Couldn't fault
Apartment was amazing 11/10. Ultra modern appliances. Super comfort. Fantastic Location
2 nachten verbleven in februari 2023
Reactie van Jo op 21 feb 2023
Dear LeihThank you so much for your feedback. It was a pleasure having you stay with us, and we are looking forward to welcoming you back to Alamanda in the future.

8/10 – Goed

Maria

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location close to restaurants and right on the beach. Shopping centre about 20 minute walk. Three pool areas. We had suite 1 which is on the beach, would definitely return to Alamanda and ask for the same suite.
6 nachten verbleven in januari 2023
Reactie van Jo op 21 feb 2023
Thank you for your great feedback and we are great to hear that you enjoyed yourself.We are looking forward to the opportunity of welcoming you back to Alamanda in the near future.

10/10 – Uitstekend

Anne

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2023
Reactie van Jo op 21 mrt 2023
Thank you so much for your review and we are happy ot hear you had a great time.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
3 nachten verbleven in januari 2023
Reactie van Jo op 21 mrt 2023
Thank you so much for your kind review. We are excited to hear you enjoyed yourself

4/10 – Matig

Sarah

Reisde met familie
Not the best for travel with a young child
Great location. Lovely staff. Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
4 nachten verbleven in oktober 2022
Reactie van Jo op 27 okt 2022
Dear SarahThank you for your feedback, we really appreciate it.We completely understand your feedback about the design of the rooms.

10/10 – Uitstekend

Domenico

7 nachten verbleven in september 2022

10/10 – Uitstekend

trent

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location , friendly staff. Perfect for family.
8 nachten verbleven in september 2022
Reactie van Jo op 22 sep 2022
Hi Trent;Thank you for your great review and we are excited yo hear you liked it.We are looking forward to welcoming you back in the near future.Warm regards,Joanna

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property located right on the beach
2 nachten verbleven in juni 2022
Reactie van Kaye op 6 jun 2022
Dear Wendy, Thank you for your kind words about the Alamanda. The beachfront location is a tough one to beat. We hope to welcome you back in future. Best Regards, Kaye Acting Assistant Front Office Manager

10/10 – Uitstekend

janine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
lovely vibe... tropical and cool. big apartment elegant but the stand out was the customer service by the staff. Really outstanding
6 nachten verbleven in april 2022
Reactie van Kaye op 18 mei 2022
Dear Janine, Thank you for your kind words about the resort and the staff. We pride outselves in making our guests feel at home here at Alamanda Palm Cove. We hope to welcome you back sometime in future. Kind Regards, Kaye Acting Assistant Front Office Manager

8/10 – Goed

Maria Sheila

4 nachten verbleven in april 2022

10/10 – Uitstekend

Gordon

Positief: Netheid, comfort kamer
5 nachten verbleven in april 2022
Reactie van Kaye - Acting Assistant Front Office Manager op 14 apr 2022
Dear Gordon Thank you for the stars! We hope to welcome you back sometime soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Uitstekend

Bengt

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Grear location, grear service
5 nachten verbleven in april 2022
Reactie van Kaye - Acting Assistant Front Office Manager op 14 apr 2022
Dear Bengt, Thank you for the 5 stars! Indeed, our beachfront location is tough to beat. Our staff do strive to provide the best service here at Alamanda Palm Cove. Hope to welcome you back soon! Best Regards, Kaye Acting Assistant Front Office Manager

10/10 – Uitstekend

Catherine

Positief: Netheid, comfort kamer
Beachfront apartment with a view.
Ground floor beachfront apartment provided easy access to the pools & beach. Sitting on the front deck looking out to the sea was so relaxing. The on-site restaurant was superb as were other restaurants within walking distance. Have already recommended this accommodation to friends.
The view from our deck.
Breakfast at Nunu
Adults pool
4 nachten verbleven in april 2022
Reactie van Kaye - Acting Assistant Front Office Manager op 14 apr 2022
Dear Catherine, Thank you for your kind words and for recommending us to your friends! The beachfront location is definitely a tough one to beat. I'm glad to hear you had a relaxing stay. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the location and it’s ambient atmosphere. Staff exceptional and the grounds were immaculate.
6 nachten verbleven in maart 2022
Reactie van Kaye - Acting Assistant Front Office Manager op 14 apr 2022
Dear Sarah, Thank you for your kind words about our staff and the grounds.The beachfront location is definitely unbeatable. Hope to welcome you back soon! Kind Regards, Kaye Acting Assistant Front Office Manager

10/10 – Uitstekend

Kezia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We got 2 beds apartment facing the pool. It’s very clean and spacious, the house looks super new, the bed is very comfortable We were at the 4th floor, unfortunately this place doesn’t have a lift in case you have big luggage.
3 nachten verbleven in maart 2022
Reactie van Tom op 22 mrt 2022
Dear Kezia, Thanks for the great review and i am so glad you had a lovely stay - albeit the stairs only aspect. Hope to welcome you again soon. Kind Regards Tom Kelly Front Office Manager

10/10 – Uitstekend

anna

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
This was my second stay at this property and once again I loved every moment. Booked 2 bedroom sea view room and it was amazing Great views, large balcony, spacious rooms.Very clean and comfortable beds This is a beautiful looking hotel with gorgeous gardens There are 3 pools.Such a relaxing property Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
3 nachten verbleven in februari 2022
Reactie van Dan op 7 mrt 2022
Hi Anna, Thank you for your kind review :) We are delighted to hear you had a great time! Looking forward to welcoming you in the near future.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Amazing Location. The property is well looked after. Beautiful reception staff. Complimentary up grade and late checkout. The staff went above and beyond to make us welcome and super comfortable. Highly recommend Alamanda.
6 nachten verbleven in februari 2022
Reactie van Tom op 12 feb 2022
Dear Michelle, Thanks for your lovely review. We pride ourselves on our service and making sure our guests have a great time so great to read the feedback - really drives the team. Hope to welcome you again soon Kidn Regards Tom Kelly Front Office Manager

8/10 – Goed

Myles

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2022
Reactie van Tom op 4 feb 2022
Thanks for the stars Myles Kind Regards Tom Kelly Front Office Manager

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First time staying here with my husband and no kids! Location is perfect and the surrounds are beautiful. Walking distance to everything. Staff were really lovely. We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection. The pool menu very limited with just crisps and limited drinks. Overall a great stay and would come back again.
3 nachten verbleven in januari 2022
Reactie van Tom op 30 jan 2022
Dear Linda, Thanks for your lovely review and honest feedback which i will pass on. So glad we will get to welcome you again. Kind regards Tom Kelly Front Office Manager

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location right on the beautiful Palm Cove Beach
4 nachten verbleven in november 2021
Reactie van Tom op 5 dec 2021
Dear Peter, Thanks so much for your review. Its great to see you had a lovely time. Hopefully we get to welcome you up again soon. All the best. Tom Kelly Front Office Manager

10/10 – Uitstekend

Brian

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

MICHAEL

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beach access without a road, adult only pool. Room service was great, and apartment was really spacious.
8 nachten verbleven in september 2021
Reactie van Tom op 11 okt 2021
Dear Michael, Thanks for your lovely response. So glad you had a wonderful stay and hope to welcome you again soon! Tom Kelly Front Office Manager

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, comfort kamer
5 nachten verbleven in juni 2021
Reactie van Tom op 7 jul 2021
Dear Michelle, Thanks for your lovely score. Glad to see you had an excellent stay. Look forward to welcoming you again soon Tom Kelly Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The location is superb. Accommodation very nice. Hopefully will be back.
7 nachten verbleven in mei 2021
Reactie van Tom op 18 mei 2021
Dear Guest, Thanks so much for your lovely review. I look forward to welcoming you back! Kind Regards Tom Kelly Front Office Manager

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner, Reisde met familie
Best location in Palm Cove ..... Staff were very good Restaurant and Room service were practically non-existent
3 nachten verbleven in mei 2021
Reactie van Tom op 18 mei 2021
Dear Guest, Thanks for the review and so glad you felt the restaurant and room service was non-existent. We are working on increasing our offerings in room service so by the time you return you will notice a change. Until next time, all the best. Tom Kelly Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid
Fantastic room setup for what we needed (3 adults, 1 teenager, preschooler and an infant) and the baby items they provide make for a very comfortable stay. Keeping on top of some of the room maintenance, including the condition of the games room and going back when the gym is reopen would improve the experience
7 nachten verbleven in april 2021
Reactie van Tom op 9 mei 2021
Dear Guest, Thanks so much for your lovely review and glad you had a great stay albeit the games room and gym. We are looking into a full refurbishment of the games room and gym so hopefully by your next stay we will have this sorted. Kind regards Tom Kelly Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous location right on the beach, lovely views from our apartment with full width windows, rainforest views from the bedroom, our suite was spacious enough to entertain 4 guests Staff were friendly and helpful and we had a very relaxing stay
2 nachten verbleven in april 2021
Reactie van Tom op 9 mei 2021
Dear Guest, Thanks for your lovely review - Its always great to read that our staff are providing the service we expect (never had my doubts :)) Also agree the views from the rooms are stunning be it beach front or tropical gardens/pool view. Hope to welcome you back soon. Tom Kelly Front Office Manager

10/10 – Uitstekend

Sandra

Positief: Netheid, comfort kamer
Lovely Couples retreat!
The staff were amazing and our stay was great! Especially the couples massage. Loved the Nespresso coffee machine...The only thing was the layout of the apt. No toilet in the main living areas. Too many stairs!!! Wonderful to step straight out to the beach!
Amazing sunrise, view from our room!
3 nachten verbleven in februari 2021

10/10 – Uitstekend

Francisco, Melbourne

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, perfect location, so clean. Restaurant based at the hotel was fantastic. The pools were awesome. Will be back
4 nachten verbleven in januari 2021
Reactie van Dan op 18 jan 2021
Dear Francisco, Thank you for your kind review! We are very delighted to hear you enjoyed your stay and look forward to welcoming you back :) Best regards, Dan