We happened to stain a towel with strawberry fruit, and they charged us for 250 Egyptian pounds for it, and the house cleaner was very rude, we were quite disappointed with this! The towels were not even clean in the first place!
Cab driver called to find the route, and they didn’t pick up the phone multiple times.
The towels and bed linens were smelling of smoke and not very clean.
The music was very loud upstairs till late night and room is not sound proof, so hard to sleep especially with a child.
Room was very cold as the balcony door is loose, and the cold air comes in.