Exterieur

Beoordelingen van Calgary Marriott Downtown Hotel

4 out of 5
Calgary Marriott Downtown Hotel
110 9th Avenue SE, Calgary, AB

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 656 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 58 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1003 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marcelo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance tourist attraction
3 nachten verbleven in april 2024

10/10 – Uitstekend

Garry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Director of Operations op 1 mei 2024
Dear Garry, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Calgary Marriott Downtown Hotel; we hope to see you again soon. Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Jacques Andre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The mattress was weird it like a futon not sure why
1 nacht verbleven in april 2024

4/10 – Matig

Jason

Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van Director of Operations op 26 apr 2024
Dear Jason, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely, Jennifer Collins, Director of Operations

8/10 – Goed

Bernard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Director of Operations op 16 apr 2024
Dear Bernard, We sincerely appreciate you taking the time to rate your experience at Calgary Marriott Downtown Hotel. Ensuring every guest enjoys a comfortable stay is our utmost priority, and we are glad to see that we achieved this during your visit. It would be our pleasure to continue being your preferred hotel whenever you return to the area. Sincerely, Jennifer Collins, Director of Operations

4/10 – Matig

Keith

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
My stay at the Marriot in downtown Calgary was disappointing. Although the room seemed clean initially, it had several issues. The cabinet door in front of the room safe was difficult to move, the bathroom door lacked privacy due to a large gap from it being poorly fitted, and the shower tap was faulty only allowing for a scalding hot or freezing cold shower. I was also charged $30 for parking, which I didn't use, adding to the dissatisfaction. Unless there are no other affordable options, I won't be choosing to stay here again.
Reactie van Director of Operations op 10 apr 2024
Dear Keith, Thank you for reviewing your stay with us. We apologize for the issues you encountered in your room and the trouble you had due to it. This is not the standard of comfort and functionality we aim to provide, and we regret that these issues affected your stay. Your feedback has been shared with our maintenance team, and we will address these issues to ensure a more pleasant experience for our guests in the future. We are also sorry for your disappointment with the parking charges. We appreciate you bringing this concern to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time.Sincerely, Jennifer Collins,Director of Operations

6/10 – Redelijk

Celine

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Director of Operations op 8 apr 2024
Dear Celine, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Sincerely, Jennifer Collins, Director of Operations

8/10 – Goed

Clinton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The service is impeccable. Staff are nice and accommodating. Location of this hotel is close to everything you need in the dt area.
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 30 mrt 2024
Dear Clinton, Thank you for sharing your recent experience at Calgary Marriott Downtown Hotel. We are glad that you loved our location and that we were perfectly situated near everything you planned to see and do. We appreciate you acknowledging our devoted staff for their service, and it is truly rewarding to know that our team's dedication contributed positively to your stay. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Sincerely, Jennifer Collins, Director of Operations

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When having to adjust the length of stay the staff were extremely helpful getting everything resolved. Everyone was friendly and room was in good repair and well kept!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Thomas

2 nachten verbleven in december 2023

8/10 – Goed

Michele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and all the staff were extremely friendly and helpful!
2 nachten verbleven in maart 2024
Reactie van Director of Operations op 13 mrt 2024
Dear Michele, Thank you for taking the time to share a review about your recent stay at Calgary Marriott Downtown Hotel. We are thrilled to hear you enjoyed our convenient location and the exceptional service provided by our staff. A friendly and helpful team is one of our top priorities, so we are delighted to know they made a positive impression on you. It was a pleasure having you as our guest, and we hope you will revisit us the next time your travels bring you to our area.Sincerely, Jennifer Collins, Director of Operations

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Emily

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was fantastic. As soon as I arrived I was greeted with happy staff and my room was amazing. Would recommend anyone to stay there.
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 12 mrt 2024
Dear Emily, Thank you for the wonderful review of your recent stay at Calgary Marriott Downtown Hotel. It is nice to read that you thoroughly enjoyed the comforts of our accommodations as well as our hospitality. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Your kind words serve as an encouragement to all of us. Thank you again for the recommendation, and we look forward to hosting you again on your next visit. Sincerely, Jennifer Collins, Director of Operations

8/10 – Goed

Myesha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Heather, Okotoks

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always our first choice
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 5 mrt 2024
Dear Heather, Thank you for sharing your review of Calgary Marriott Downtown Hotel. Our team is dedicated to providing a memorable experience for each guest, and your continued loyalty is a testament to their hard work and commitment. We are thrilled to be a part of your travel plans and look forward to continuing to serve as your home away from home.Sincerely, Jennifer Collins,Director of Operations

10/10 – Uitstekend

Jackie

Great property and room. Stayed during a storm and the streets were constantly cleared and accessible
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Joe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Director of Operations op 5 mrt 2024
Dear Joe, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Calgary Marriott Downtown Hotel. We look forward to your return and wish you all the best with your future travels.Sincerely, Jennifer Collins,Director of Operations

10/10 – Uitstekend

salvin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff at reception was awesome and had a surprise birthday plate … and stay was good
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 26 feb 2024
Dear Salvin, Thank you for reviewing your recent stay at the Calgary Marriott Downtown Hotel. We are glad you had a perfect visit and that the service extended by our front associates made for a memorable experience. We will definitely share your compliments with them. Thank you again for being our guest, and we look forward to your next visit.Sincerely, Jennifer Collins"Dear Salvin, Thank you for reviewing your recent stay at the Calgary Marriott Downtown Hotel. We are glad you had a perfect visit and that the service extended by our front associates made for a memorable experience. We will definitely share your compliments with them. Thank you again for being our guest, and we look forward to your next visit.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Marie

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check-in, our room was ready at 8am lol! Valet is $50 but with Expedia, it was included! In the Marriott there's an amazing whiskey bar and restaurant. The hotel is very conveniently located, there's a Starbucks and access to Telus Conference centre without even going outside. Would definitely stay there again. (Please note: if you leave your car with them past noon on check out day, it's an automatic $35 charge. That was the only thing I didn't like.)
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Carlee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Director of Operations op 22 feb 2024
Dear Carlee, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Calgary Marriott Downtown Hotel. We look forward to your return and wish you all the best with your future travels.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Angela

Reisde met een groep, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the location is excellent as it is walking distance to a lot of places; and for farther locations, it’s easy and affordable to uber there; staff is pleasant
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Josh

Positief: Voorzieningen
Good location
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 20 feb 2024
Dear Jared, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Calgary Marriott Downtown Hotel. We'd love to host you again someday for yet another unforgettable visit.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice place to stay, within a good walking distance to restaurants and places of interest. Overall this property is clean. Staff are friendly and accommodating. Room is very nice. 6 out of 5 stars
3 nachten verbleven in februari 2024
Reactie van Director of Operations op 5 feb 2024
Dear Shawn, We are delighted to learn that our immaculate property, complemented by an excellent and devoted staff, along with beautifully appointed guestrooms, met your expectations. Situated in a prime location, our hotel offers a unique opportunity to explore Calgary's top attractions like never before. It was a pleasure hosting you, and we hope to be the first hotel that comes to mind whenever you return to the area.Sincerely, Jennifer Collins Director of Operations

10/10 – Uitstekend

janine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Central to surrounding downtown area
3 nachten verbleven in februari 2024
Reactie van Director of Operations op 5 feb 2024
Dear Janine, Thank you for the wonderful review of your recent stay at the Calgary Marriott Downtown Hotel. We are pleased you found our downtown location to be perfect for your plans in the city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely, Jennifer Collins Director of Operations

8/10 – Goed

Minh Tuan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is perfect
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ma Abegail

Zakenreiziger, Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Accessible to Telus Convention Center. The room is ok but no coffee maker or tea pot
1 nacht verbleven in februari 2024
Reactie van Director of Operations op 4 feb 2024
Dear Ma Abegail, Thank you for your review of the Calgary Marriott Downtown Hotel. While we are delighted to know how much you enjoyed our convenient location, we would like to apologize for the disappointment you experienced in not having a coffee maker in your room. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely, Jennifer CollinsDirector of Operations

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice property, room was very nice and clean. My only complaint is that for as much as you pay for one night they wanted extra for WiFi?? Are you kidding me?? That’s ridiculous and is reason enough for me to avoid booking at another Marriott in the future.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

옥휘

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was no parking or valet parking when I arrived. Not happy parking away from hotel
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Crystal, Cold lake

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Director of Operations op 23 jan 2024
Dear Crystal, We are delighted that you thoroughly enjoyed the warm, inviting atmosphere here at Calgary Marriott Downtown Hotel. Our goal is to ensure our guests make the most of our stylish sanctuary in the heart of the city. Thank you for sharing your feedback, and we look forward to welcoming you back for another exceptional experience.Sincerely, Jennifer Collins Director of Operations

8/10 – Goed

Dana

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
We enjoyed the hotel and area, but on the website we viewed there were pictures of a pool. We stayed here with our kids cause there was a pool… the staff stated they took the pool out 3 years ago and haven’t removed the advertising?! Anyway other than that it was great! Very convenient location for a nhl game.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Allysa Mae

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very accommodating!
2 nachten verbleven in januari 2024
Reactie van Director of Operations op 19 jan 2024
Dear Ms. Mae, Thank you for including the Calgary Marriott Downtown Hotel in your travel plans. We were delighted to read that our staff was attentive to your needs and made you feel at home. It is important that all of our guests enjoy a comfortable and carefree stay. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Neil

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michelle

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

6/10 – Redelijk

Peter Wilhelm

Zakenreiziger
Positief: Netheid, personeel en service
The hotel is getting old. Elevators don't function as supposed to and windows are not tight. We needed to change rooms as the noise from the outside kept us from sleeping!
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Charlene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Director of Operations op 9 jan 2024
Dear Charlene, We are delighted you had an outstanding stay at the Calgary Marriott Downtown Hotel and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

MARIA DEL CARMEN SABATE

1 nacht verbleven in januari 2024
Reactie van Director of Operations op 27 jan 2024
Dear Ms. Sabate, We are thrilled you had an excellent stay at the Calgary Marriott Downtown Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Joan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

4/10 – Matig

Ricardo

3 nachten verbleven in december 2023
Reactie van Director of Operations op 22 jan 2024
Dear Ricardo, We deeply regret any issues you encountered during your visit. Please accept our apologies, and we would love to make it right by welcoming you back for a much-improved experience. Thank you for staying with us, and we hope to see you again.Sincerely, Jennifer CollinsDirector of Operations

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Voorzieningen
1 nacht verbleven in december 2023

10/10 – Uitstekend

Navjot

1 nacht verbleven in december 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Iurii

Positief: Netheid
Negatief: Personeel en service
Watch Your Wallet
During my recent stay at Marriott, where the room rate hovered around $200 per night, I bumped into a quirky problem at checkout. There was an extra charge for WiFi use on my bill, which my partner had used, mistakenly thinking it was included with the room. When I questioned this charge, the hotel's 'generous' offer was to sign me up for their marketing program to drop the fee. I said no thanks. The staff's reaction was like “I didn’t set the rules.” This review serves as a lighthearted yet serious warning for guests: be vigilant for hidden charges like WiFi, which, shockingly, are not automatically included in the room rate in this day and age. And, here's a tip: maybe keep a watch on how often your kids use the toilet – at $200 a night, I wouldn't put it past Marriott to add that to your bill too, all in the spirit of 'going the extra mile to lighten your wallet during the Christmas time!'
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Director of Operations op 21 dec 2023
Dear Mike, Thank you for rating your stay at the Calgary Marriott Downtown Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Jennifer CollinsDirector of Operations

4/10 – Matig

Franklin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will not recommend to my friends
2 nachten verbleven in december 2023
Reactie van Director of Operations op 18 dec 2023
Dear Franklin, Thank you for choosing us. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way.Sincerely, Jennifer CollinsDirector of Operations

8/10 – Goed

Ormelin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Stacey

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy, comfy, would stay again
Check in was simple, room was clean and beds were very comfortable. Only stayed one night, but overall it was a lovely stay.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Shayna

1 nacht verbleven in december 2023
Reactie van Director of Operations op 31 dec 2023
Dear Shayna, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Calgary Marriott Downtown Hotel, and we look forward to welcoming you back soon. Wishing you a Happy Holidays and a Joyous New Year!Sincerely, Jennifer CollinsDirector of Operations