Hello, Danielle. We appreciate your interest in our property and your time to share your experience about your stay at Hilton Garden Inn. We are sorry to hear that the area made you feel unsafe. Unfortunately, the issue of the vulnerable population is a complex and ongoing challenge in our community. We are continuously working together with the city, the Calgary Municipal Land Corporation and the authorities developing new strategies to play our part in improving everyone's experience in our neighbourhood. Therefore, we believe to find the long-term solutions to this issue. We are looking forward to seeing and welcoming you again with us any time soon!

Hello, Ashlea. Thank you so much for your time to share your experience about your stay at Hilton Garden Inn. We are looking forward to welcoming you again!

Thank you for your review Shelley! We hope you decide to join us again!

Thank you, David, for your review! We are glad you used our location to your benefit as we are close to the Saddledome and many restaurant options. We look forward to having you again.

Thank you, Mandy, for your review! We hope you choose to stay with us in the future as well!

Thank you for your review James! We hope you choose to stay with us again in the future!

Thank you for your review Tammy! We hope you choose to stay with us again in the future!

Natasha, Thank you for your valuable feedback and positive comments regarding your stay with us. We are happy to provide secured underground parking at very competitive pricing for downtown Calgary. We are also very fortunate to have budget friendly city parking lots located just steps from the hotel. We look forward to your next visit!

Daniel, We, as a team understand and empathise with your frustrations. On behalf of the entire hotel team our sincere apologies. We did regrettably have to change your room type for the night. We hope you enjoyed the complimentary full breakfast for yourself and your guest that was offered as compensation. We would appreciate the opportunity to show you what a great hotel we are and invite you back next time you are in Calgary.

Sarah, We appreciate and thank you for choosing our hotel. Your kind words regarding the team will be shared with everyone and we look forward to seeing you again.

Megan, we are thrilled you enjoyed your stay with us! We are grateful for your kind words and welcome you back next time you are in need of accommodation in Calgary.

Rob, we appreciate you choosing our hotel for your stay in Calgary. We are thrilled you enjoyed your experience with us and look forward to your next visit

We really appreciate your review April! While we certainly do have parking, being located downtown limits our offer to a certain number of spots that are filling up quickly on high occupancy days. We also hope to get the navigation corrected so guests have an easier time getting to us.

Thank you for your review Donna. If you choose to join us in the future, let us know how we can make your visit even better!

Thank you for your honest review of our hotel Marjorie! We hope to see you again and next time you can try to experience our pool area!

Hello Betzabeth! Thank you for your review and we are happy to hear that you enjoyed your stay with us! We hope to see you again in the future.

Good afternoon Hilda,Thank you for taking your time to share your feedback with us. I am terribly sorry for the experience you had with us with the sheets and the restaurant as we strive to make sure all our wonderful guest experiences the best services in the hotel and unfortunately, we are terribly sorry we did not meet your expectation. Should the wonderful family does return back to us in the future, please do let me know and I would be delighted to offer my full support. -Nelson

Thankyou for selecting us for your stay!

Thank you for your review Kelli! We hope you choose to stay with us again!

Thank you for your warm feedback, Brandi! We hope t see you again!

Thank you for staying with us!

We highly appreciate your feedback!

We hope to see youagain, Brandon!

We appreciate your feedback!

Thankmyou for staying with us, Ryan!

I understand and am so sorry the presence of the vulnerable population was so impactful towards your experience. We are continuously working together with the city, the Calgary Municipal Land Corporation and the authorities developing new strategies to play our part in improving everyone's experience in our neighborhood, so I am grateful once again for your feedback as it helps us presenting facts and situations in this working together of parties.

Ian, thank you for taking the time to comment on your experience. We as a team couldn't be happier the hotel had everything you needed for a great stay. We invite you back next time you are in Calgary.

Thank you for staying with us, Kevin!

We sincerely apologize for any inconvenience or discomfort you may have experienced during your stay at our hotel. We understand that the presence of the vulnerable population near our premises has been a concern, and we want to assure you that we take this matter seriously and are committed to ensuring the safety and well-being of all our guests.

Thank you Shay-Lyn for a great review and for choosing Hilton Garden Inn!

We sincerely appreciate your feedback and we are happy you enjoyed our restaurant too!

Your feedback is important to us an d will help us improve our services!

Thank you Vianney for your review and let us know if we can improve your stay for next time!

We sincerely appreciate your feedback, are you able to give us details about why your experience was negative? We would like to know so we can improve. I am very sorry you were unhappy. Your feedback is important as our goal is to ensure every guest feels at home while staying with us.

Thank you for staying with us and we hope to see you again!

Thank you for reviewing our property, Chris! Please let us know if we can improve your experience the next time you join us!

We are happy to hear you have enjoyed your stay!

We sincerely appreciate your feedback!

We are happy to know you enjoyed the stay with us!