Exterieur

Beoordelingen van Hotel 11, MOD A Sonesta Collection

4 out of 5
Hotel 11, MOD A Sonesta Collection
11 Freeport Cres NE, Calgary, AB

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1819 van 2721 beoordelingen" "
Gastenscore: 8 - Goed. 625 van 2721 beoordelingen" "
Gastenscore: 6 - Redelijk. 135 van 2721 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 2721 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 2721 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Frank, Zoetermeer

1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Osama

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in mei 2024
Reactie van Harman K op 11 mei 2024
Thank you for your excellent feedback, Osama. It is a pleasure for us to be your choice of hotel, and we are delighted we were able to meet your expectations. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Yi Fan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
shuttle runs 24/7 was a huge save when arriving at 2am to the airport room is also clean and quiet
3 nachten verbleven in mei 2024
Reactie van Harman K op 11 mei 2024
Thank you for your business and for providing us with such a valuable feedback, Yi Fan. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

8/10 – Goed

Ruth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in mei 2024
Reactie van Pauline C. op 10 mei 2024
Thank you for taking the time to share your awesome feedback, Ruth. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Randy

Reisde met familie
Positief: Netheid, personeel en service
It had a nice bar and the food was great
2 nachten verbleven in mei 2024
Reactie van Pauline C. op 10 mei 2024
Thank you for taking the time to share your awesome feedback, Randy. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Soling

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the airport shuttle
1 nacht verbleven in april 2024
Reactie van Pauline C. op 10 mei 2024
Thank you for taking the time to share your awesome feedback, Soling. It is a pleasure to be your choice of hotel and we are delighted that everything went perfect for you. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Tina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, polite and helpful staff, easy to find
2 nachten verbleven in mei 2024
Reactie van Pauline C. op 10 mei 2024
Thank you for taking the time to share your awesome feedback, Tina. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Voorzieningen
We had another awesome stay here!
1 nacht verbleven in mei 2024
Reactie van Harman K op 9 mei 2024
Thank you for providing us with such a valuable feedback, Judith. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best stay ever !! Lots of perfect services !! Late check out with no fee, one free drink per stay and safe long term parking
1 nacht verbleven in mei 2024
Reactie van Pauline C. op 9 mei 2024
Thank you for taking the time to share your great feedback, Michel. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Alistair

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Harman K op 10 mei 2024
Thank you for your excellent feedback, Alistair. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Kristin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in process was very easy, and the hotel was quiet and clean.
1 nacht verbleven in mei 2024
Reactie van Pauline C. op 9 mei 2024
Thank you for taking the time to share your excellent feedback, Alberto. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Wenche Ainer

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Stay here often when flying. Free shuttle, close to airport. Convenient with bar and restaurant and also washing machines on each floor in hotel. Helpful staff.
1 nacht verbleven in mei 2024
Reactie van Harman K op 8 mei 2024
Thank you for providing us with such a valuable feedback, Wenche Ainer. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Martha

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy check in. Great staff.
1 nacht verbleven in mei 2024
Reactie van Harman K op 8 mei 2024
Thank you for your excellent feedback, Martha. It is a pleasure for us to be your choice of hotel, and we are delighted we were able to meet your expectations. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have been here many times. I am happy with ask the facilities.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jitesh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing placs to stay. Great service for the guests
4 nachten verbleven in mei 2024
Reactie van Harman K op 7 mei 2024
Thank you for providing us with such a valuable feedback, Jitesh. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

8/10 – Goed

Danielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great to be so close to the airport
1 nacht verbleven in april 2024
Reactie van Harman K op 7 mei 2024
Thank you for the feedback, Danielle. We're glad you enjoyed your stay here at Hotel 11. If there is anything else we could have done to make your stay even better, please do not hesitate to let us know. We look forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Megan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in mei 2024
Reactie van Harman K op 7 mei 2024
Thank you for your feedback, Megan. It is a pleasure to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Vera

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and quiet hotel. Friendly, fast and efficient customer service. Rooms are roomy, clean and comfortable. Close distance to the airport makes this hotel a great choice to stay at again in the future.
1 nacht verbleven in mei 2024
Reactie van Harman K op 6 mei 2024
Thank you for providing us with such a valuable feedback, Vera. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Prabhjot singh

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place near airport. And clean room and services.
3 nachten verbleven in mei 2024
Reactie van Harman K op 6 mei 2024
Thank you for your business and for providing us with such a valuable feedback, Prabhjot. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Harman K op 7 mei 2024
We appreciate your positive review, Diane and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

10/10 – Uitstekend

Bryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access to the airport. Shuttle driver was very helpful and courteous as was all hotel and restaurant staff we dealt with.
1 nacht verbleven in april 2024
Reactie van Harman K op 5 mei 2024
Thank you for the amazing feedback, Bryan. We appreciate you choosing our hotel and we are delighted that you find our location convenient. We are glad that you appreciate our team and service. I will be happy to share your kind words with them. We look forward on your next visit to Calgary. Take care and safe travels!

10/10 – Uitstekend

LOUIS KAI YUEN

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in mei 2024
Reactie van Harman K op 5 mei 2024
Thank you for your excellent feedback, Louis Kai Yuen. It is a pleasure for us to be your choice of hotel, and we are delighted you enjoyed your stay with us. Looking forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Christina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for the 1st time would stay here again
2 nachten verbleven in mei 2024
Reactie van Harman K op 5 mei 2024
Thank you for taking the time to share your thoughts with us, Christina. We’re glad that we were able to meet your expectations and we look forward to welcoming you back soon. Take care and safe travels!

10/10 – Uitstekend

Craig

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good stay, close to the airport
1 nacht verbleven in april 2024
Reactie van Harman K op 5 mei 2024
Thank you for your business and for providing us with such valuable feedback, Craig. We appreciate you choosing our hotel and we are delighted to know that you find our location convenient. Hope we were able to meet your expectations. Looking forward to welcome you back soon. Take care and safe travels!

10/10 – Uitstekend

Ayman

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Starting from the front desk, room, restaurant and parking was great
4 nachten verbleven in april 2024
Reactie van Harman K op 5 mei 2024
Thank you for your business and for providing us with such a valuable feedback, Ayman. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

James

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were quite surprised by the little unique extras the hotel provided. The staff were very friendly and helpful. Everything was very clean and well-appointed. Very happy with our stay.
1 nacht verbleven in mei 2024
Reactie van Harman K op 4 mei 2024
Thank you for providing us with such a valuable feedback, James. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Sridharan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good service
1 nacht verbleven in mei 2024
Reactie van Harman K op 5 mei 2024
We appreciate your positive review, Sridharan and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

10/10 – Uitstekend

Cather

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
1 nacht verbleven in mei 2024
Reactie van Pauline C. op 4 mei 2024
Thank you for taking the time to give us a feedback, Cather. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

2/10 – Ontzettend slecht

Dylan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Harman K op 4 mei 2024
Our goal is to give great service and remarkable experience, Dylan, however we are sorry to know that we did not meet your expectations. As per our corporate policy, our team advised you that we require a credit card for deposit and do not accept debit visa, prepaid cards, or cash. We're sorry that it didn't work out for you. Take care and safe travels!

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Harman K op 4 mei 2024
We appreciate your positive review, Richard and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

10/10 – Uitstekend

Michel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything perfect
1 nacht verbleven in mei 2024
Reactie van Harman K op 3 mei 2024
Thank you for your business and for providing us with such a valuable feedback, Michel. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Gurjit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Thank you for taking the time to give us a feedback, Gurjit. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

8/10 – Goed

Kathleen

Reisde met familie
Need new pillows in rooms. We had two rooms and pillows were clumpy and terrible
3 nachten verbleven in april 2024
Reactie van Harman K op 2 mei 2024
Thank you for your feedback, Kathleen. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations except in certain aspects. We wish we could have known about your pillow preferences so that we have assisted you finding the ones you like as we have staff 24 hours but you may always request it at check-in on your future stay. Hope this information helps. Take care and safe travels!

10/10 – Uitstekend

Jefferson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Shane, Grande Prairie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Friendly staff, quiet property, close enough to Crossiron Mills mall via Uber and free shuttle to and from airport.
1 nacht verbleven in mei 2024
Reactie van Harman K op 2 mei 2024
Thank you for your business and for providing us with such a valuable feedback, Shane. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Jolie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Harman K op 3 mei 2024
We appreciate your positive review, Jolie and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

10/10 – Uitstekend

Susan

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Free airport shuttle and on-site lounge were nice to have. Only small complaint was no hair dryer in room.
1 nacht verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Thank you for taking the time to share your experience, Susan. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Hair dryer is located under the sink however if you there's nothing in your we wish we could have known so we could have sent it to you right away. Rest assured that I will discuss this with the housekeeping to make sure that we won't miss anything in the room. Looking forward to your next visit to Calgary. Cheers!

8/10 – Goed

Jacob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Harman K op 3 mei 2024
Thank you for the feedback, Jacob. We're glad you enjoyed your stay here at Hotel 11. If there is anything else we could have done to make your stay even better, please do not hesitate to let us know. We look forward to your next visit to Calgary. Have a lovely week and safe travels!

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simply amazing. Stay here.
1 nacht verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Thank you for taking the time to share your experience, Kenneth. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Hussien

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Pauline C. op 3 mei 2024
Thank you for taking the time to leave us feedback, Hussien. It is a pleasure to be your choice of hotel and we are delighted to know that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Jeremy

Positief: Staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Thank you for taking the time to share your experience, Jeremy. It is a pleasure to be your choice of hotel and we are delighted that you enjoyed your stay. Looking forward to your next visit to Calgary. Cheers!

10/10 – Uitstekend

Marlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at this hotel. It is very nice and the staff were very friendly. They had a nice restaurant and you received a free drink. Would stay here again
1 nacht verbleven in april 2024
Reactie van Harman K op 1 mei 2024
Thank you for the excellent feedback, Marlene. We appreciate you choosing our hotel in Calgary and we are delighted we were able to meet your expectations. Your feedback has made us feel more confident in our abilities and we’re grateful for your kind words. We hope to see you again soon. Take care and safe travels!

6/10 – Redelijk

Adrienne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nice, clean and beds are comfy. However you have to call and pre book for long term parking- I didn’t notice that on the listing as well as it says free self serve parking. You have to pay to park( no price listed.) so that was also a misleading factor.
1 nacht verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Hi Adrienne, we appreciate your sharing your experience and concern. We are delighted to hear that you had a comfortable stay and found our room to be nice and clean. Parking is complimentary for your entire stay, however if you do long-term parking or stay, park and fly then that would require additional charges, and that is standard in the industry. I hope this information helps and looking forward to better serve you in the future. Cheers!

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the Airport
1 nacht verbleven in maart 2024
Reactie van Harman K op 1 mei 2024
Thank you for your business and for providing us with your feedback, Mark. We appreciate you choosing our hotel in Calgary and we are delighted to know that you find our location convenient. Looking forward to welcome you back soon. Take care and safe travels!

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always an excellent experience here. Our go to hotel for an over night close to the airport. Shuttle was quick in picking us up. Room was great and enjoyed our Expedia VIP Access perks.
1 nacht verbleven in april 2024
Reactie van Harman K op 1 mei 2024
Thank you for sharing your thoughts with us, Valerie. We appreciate you choosing our hotel in Calgary and we are delighted we were able meet your expectations. Our goal is to give great service and remarkable experience and we are glad it didn’t go unnoticed. Looking forward for your next stay with us. Take care and safe travels!

10/10 – Uitstekend

Scott, Ottawa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No
1 nacht verbleven in april 2024
Reactie van Harman K op 2 mei 2024
We appreciate your positive review, Scott and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

6/10 – Redelijk

james

Reisde met partner
Second stay. Disappointing. Room was tidy but not really clean esp the bathroom. Bed sagged in the middle and moved. AC was loud. Kitchen staff was smoking pot/vaping in the parking lot.
2 nachten verbleven in april 2024
Reactie van Pauline C. op 2 mei 2024
Our goal is to give great service and remarkable experience, James. However, we apologize if we didn't meet your expectations on some areas. We pride ourselves on our hotel's cleanliness and have an excellent housekeeping staff, which is why this is very concerning to us. We wish we had known about your concern during your stay in order to correct it as soon as possible. We appreciate you bringing all your concerns to our attention and rest assured that this will be discussed with the team to prevent future occurrence. The hotel has a no-smoking policy, but if a guest or employee wishes to smoke, they are required to be 15 meters away from the entrance or 5 meters away from any post signage. I hope this information helps. Take care.

8/10 – Goed

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel close to airport
1 nacht verbleven in april 2024
Reactie van Harman K op 1 mei 2024
Thank you for taking the time to share your positive feedback, Sandra. We hope you enjoyed your time with us. If there is anything else we could have done to make your stay even better, please do not hesitate to let us know. We look forward to your next visit to Calgary. Take care and safe travels!

10/10 – Uitstekend

Diego

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Harman K op 1 mei 2024
We appreciate your positive review and we’re glad that we were able to make your stay enjoyable. We hope that you’ll consider staying with us again in the future. Safe travels!

10/10 – Uitstekend

Fe Judy, Scarborough

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in was a breeze. Front desk person was very helpful
1 nacht verbleven in april 2024