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Beoordelingen van Van Phat Riverside Hotel

4 out of 5
Van Phat Riverside Hotel
02 Nguyen Van Cu (Con Khuong), Ward Cai Khe, Ninh Kieu District, Can Tho

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 17 van 42 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 42 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 42 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 42 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 42 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kiet

2 nachten verbleven in april 2024

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value for money
Great rooms. Pool and gym are on the small side. Room service menu is extremely limited. Water pressure is great. All in all great value for money when staying at Van Phat Riverside Hotel in Can Tho.
1 nacht verbleven in januari 2024
Reactie van Van Phat Riverside Hotel op 11 jan 2024
Dear Mr/Ms. MichaelWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Van Phat Riverside Hotel

10/10 – Uitstekend

Christopher, Whitby

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean, quiet and safe
2 nachten verbleven in december 2023
Reactie van Van Phat Riverside Hotel op 2 jan 2024
Dear Mr/Ms. ChristopherWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.Sincerely,Van Phat Riverside Hotel

8/10 – Goed

hai

Positief: Netheid, personeel en service en comfort kamer
Clean and good breakfast
The entrance is hard to find at night time. Hot water took about 10 min to get hot. The room is big and clean. Breakfast is a lot of choices.
1 nacht verbleven in oktober 2023
Reactie van Van Phat Riverside Hotel op 30 nov 2023
Dear HaiThank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regards,Van Phat Riverside Hotel

10/10 – Uitstekend

Danny

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
2 nachten verbleven in november 2023
Reactie van Van Phat Riverside Hotel op 30 nov 2023
Dear Danny Thank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regards,Van Phat Riverside Hotel

10/10 – Uitstekend

Didier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear DidierThank you for your fantastic 10-score review! We are delighted to know that you had an enjoyable stay with us. Our team works hard to ensure every guest's experience is top-notch, and we're thrilled to see that reflected in your feedback. It was a pleasure hosting you, and we can't wait to welcome you back for another outstanding stay!Best regardsVan Phat Riverside Hotel

4/10 – Matig

Son

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Poor sound insulation. Could not sleep due to the noise from next door.
3 nachten verbleven in juli 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear SonWe are deeply sorry to learn about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconveniences caused. We take your feedback seriously and are committed to addressing the issues you've raised with utmost urgency. Rest assured, we will be making the necessary improvements to ensure a much better experience for our future guests. We would appreciate another opportunity to host you and demonstrate the true level of service we aim to provide.Kind regardsVan Phat Riverside Hotel

6/10 – Redelijk

Ai

Ok
2 nachten verbleven in juni 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear AiThank you for taking the time to share your experience with us. We appreciate your feedback and the insights you provided. We strive to continuously improve our services, and your comments will be instrumental in helping us do so. If there is anything specific you feel we could enhance, please let us know, as we value your input. We hope to have the opportunity to welcome you again and provide you with an even better stay.Warm regardsVan Phat Riverside Hotel

10/10 – Uitstekend

Tom

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room condition Friendly staff Very enjoyed our stay Would stay again.
1 nacht verbleven in mei 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear Mr. TomWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel

10/10 – Uitstekend

Timmy, Springfield

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room very clean and good buffet breakfast.
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear Ms. TimmyWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel

10/10 – Uitstekend

Anhdy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
New
1 nacht verbleven in maart 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear AnhdyWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel

10/10 – Uitstekend

Tri

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Thomas Tran
Luxury clean room. Friendly and helpful staff
1 nacht verbleven in februari 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear Mr. TriThank you for your fantastic 10-score review! We are delighted to know that you had an enjoyable stay with us. Our team works hard to ensure every guest's experience is top-notch, and we're thrilled to see that reflected in your feedback. It was a pleasure hosting you, and we can't wait to welcome you back for another outstanding stay.Best regardsVan Phat Riverside Hotel

10/10 – Uitstekend

Tri

1 nacht verbleven in februari 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear Mr. TriThank you for your fantastic 10-score review! We are delighted to know that you had an enjoyable stay with us. Our team works hard to ensure every guest's experience is top-notch, and we're thrilled to see that reflected in your feedback. It was a pleasure hosting you, and we can't wait to welcome you back for another outstanding stay.Best regardsVan Phat Riverside Hotel

8/10 – Goed

lyne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
La chambre que nous avons eu était entièrement rénovée, vue sur le Mékong. La chambre était très propre et le lit super confortable avec des oreillers parfaites. La piscine est grande, on a bien aimé avec la chaleur qu il y avait. C est vrai une l hôtel est un peu isolé mais nous avions la paix. C est facile de se déplacer à pied si vous avez de bonne jambes sinon, il y a le taxi
3 nachten verbleven in februari 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear IyneWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel

8/10 – Goed

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kunne være bedre - langt fra centrum
Et typisk konferance-hotel. Ligger relativt langt væk fra hvor det sker. Der er 3 til 5 km. Indtil centrum. Mange fester, høj musik. Men deres reception og morgenmad et super god. Restauranten riverside er dyr, dårlig og den værste restaurant vi har besøgt i vietnam. Vi lejede en knallert til at komme frem og tilbage til byen.
3 nachten verbleven in februari 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear MortenThank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about høj musik have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.SincerelyVan Phat Riverside Hotel

10/10 – Uitstekend

Phillip

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would recommend this hotel staffs so friendly and helpful riverside restaurant best views hospitality exceptional but quite far city centre limited transportation
2 nachten verbleven in januari 2023
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear Mr. PhillipWe extend our heartfelt appreciation for your gracious review. Your kind words are a testament to the dedication and hard work of our team. We are truly humbled by your positive feedback and are committed to maintaining the highest standards of service. It was an honor to have you as our guest, and we eagerly await the opportunity to welcome you back for another exceptional stay.SincerelyVan Phat Riverside Hotel

4/10 – Matig

SEUNGIL

2 nachten verbleven in december 2022
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear SEUNGILWe sincerely apologize for the negative experience you had during your stay at Van Phat Riverside Hotel. Your feedback is deeply concerning to us, and we want you to know that we take this matter seriously. We are investigating the issues you raised and will take immediate action to address and rectify them.Please accept our heartfelt apologies, and we hope you'll allow us the opportunity to make it up to you. We would be grateful for a chance to turn your impression around, and we assure you that your next visit will be a vastly improved one.Should you wish to discuss your experience further, please feel free to reach out to us directly.SincerelyVan Phat Riverside Hotel

8/10 – Goed

Tram

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2022

10/10 – Uitstekend

DUCHAI

3 nachten verbleven in november 2022

6/10 – Redelijk

Tri Bao

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

6/10 – Redelijk

Geverifieerde reiziger

Just ok
The front desk was nice and helpful. The room was kinda clean and kinda comfortable. The breakfast was just ok. The biggest problem was that the hotel is away from downtown and you will get just as good value if you move to center city as I did after 1 day.
1 nacht verbleven in januari 2020
Reactie van Van Phat Riverside Hotel op 6 dec 2023
Dear AnonymousThank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear that your stay did not meet all your expectations. Your comments about was that the hotel is away from downtown have been duly noted, and we assure you that we will work diligently to improve in those areas.We hope you'll give us another chance in the future to show you the improvements we've made. Please don't hesitate to contact us directly if you would like to discuss your experience further or if there's anything we can do to make it right.SincerelyVan Phat Riverside Hotel

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
リーズナブルでコストパフォーマンスの高いホテルだと思います。ベトナム語は話せず簡単な英語しか分かりませんが特に不自由なく過ごせました。
3 nachten verbleven in december 2019

8/10 – Goed

Aksel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

가격대비 괜찬음
조용한 호텔
1 nacht verbleven in september 2018
Reactie van Ms.Ngo Le Huyen op 8 nov 2018
Dear Sir/Madam Thank for staying with us. We appreciate your feedback and hope that we will welcome you in the future. Your sincerely

8/10 – Goed

Minh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My experience about Van phat Riverside
This Hotel is next to Hau River with a beautiful view. Everything is ok with the service. It is clean and comfortable. However, the hotel makes a restaurant next to the river and its guests can not walk around the river. It is better to build a road for people to take a walk on the riverside. This should be a good choice to give back to the nature its beauty
2 nachten verbleven in juli 2018
Reactie van Ms.Ngo Le Huyen op 27 jul 2018
Dear My Guest Thank you for chosing Van Phat Riverside Hotel for your staying in Can Tho. And we are very happy to receive your reviews about our hotel. we will continue to maintain and expand all service to get better and better.Hope that we can welcome you at our hotel in the next time. Your sincerely

8/10 – Goed

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended for a short stay
Very good breakfast with plenty of Asian food and dessert to choose. Five minutes walk to nearby restaurants with good Asian seafood for lunch and dinner. Room is a little old and smell when air conditioner is off, but can have some fresh air coming thru the windows. Overall rating is recommended for a short stay!
1 nacht verbleven in januari 2018

4/10 – Matig

Khoa, Canberra Australia

River view room but cannot see the river from room
I booked and paid for the river view room but when the I arrived they gave me the city view room. They offered me a voucher of 100000 dong for compensation but it was valid for only a few hours so I did not have enough time to used. I lodged my complaints but the issue was not resolved. It was so bad in general.
1 nacht verbleven in december 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Easy to communicate in every booking changes even thru online access only we made recommendable can tho hotel for business traveler.
2 nachten verbleven in juli 2017

10/10 – Uitstekend

SEONGJIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
굉장히 만족합니다. 다음번에 다시 방문하겠습니다.
1 nacht verbleven in juni 2017

8/10 – Goed

Precious Pearl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Kamri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A bit out of town, but worth it
If you're looking to escape the hustle and bustle of Can Tho, this is the place for you. Originally we were only meant to spend one night, but we enjoyed it so much we decided to stay two! Nice staff, nice pool and decent priced restaurant on site.

8/10 – Goed

Chris, Florida, U.S.A.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
superior hotel
it was quiet

2/10 – Ontzettend slecht

PARk.HAE.MIN, KoREA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
최악호탤
설명필요없는최악호탤.조식안줌3박예약해는데1박만하고다른호탤옮김.이호탤절대숙박하지마세요!

10/10 – Uitstekend

Kiều My, Nam Định

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beautiful riverside hotel
The room must have been renovated, very cool river view from early till night. thank you Expedia

10/10 – Uitstekend

ms Elly, Ho Chi Minh city

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
very large room with near river view
the room and beds are large and clean, there is a large balcony across all the window of our floor, breakfast is great. a beautiful out door swimming pool that around with green trees. Perfect!!!

4/10 – Matig

wojtek, Melbourne

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel near to river
Well I was disappointed when i show up there coz 1 the staff was very poor qualify they don't understand Eanglish and nobody show me room and explain how everything works there ,2 my room a specialy my bathroom. This is 4 star hotel and they give me bathroom with yellow kourtyns in shower isted of shower cabin and the shower was very dirt 5 centimeters of dust on top of shower. Also this shower looks like 50 yeras old and was too small to stand up under. There was mould arround the bathtub and the drain blocker was broken. Arround the sink was plenty of dust and taps and sink looks dirt and sticky. Generally bathroom was horrible. Another thing the bed sheets was brooken, i found 2 big holes in my sheet and it looks dusty as well2. The room service was terrible as well they didn't clean up ny bathroom at at all, for for days I stay there nobody clean up toilet shower sink and taps as well. I attache photos there from my bathroom so you can see how they clean up. I will give them max 2 star Not moore . I only enjoy there with quiet night with is hard to find in Vietnam and outside was nice swimming pool , restaurant and karaoke.
Reactie van Thang-sales executive op 17 mrt 2016
Dear Valued Customer, We would like to thank you for choosing to stay with us and spending time to give your feedback. Your feedback have been taken seriously by our Management and the entire staff. I promise that the inconvinience will not ever repeat in the future. As we commit ourselves to highest service standards, we continuously learn how and where we can serve you better. Your feedback are very helpful for us to improve ourselves. We hope to have another chance to serve you and you can see how we have improved our service. Yours sincerely

6/10 – Redelijk

Vu, Perth

Positief: Comfort kamer
a reasonable one
good view next to the river...

8/10 – Goed

Kim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very relaxing near the river.

10/10 – Uitstekend

Trevor, Brisbane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
This hotel was first class, the room was large clean and had everything we needed. The facilities were again great with a bar and restaurant on the river with the sunrise just fantastic. There is also a large pool that is a plus during hot weather. The hotel is away from town and about 5kms from the bus station but this is offset by the great facilities, would recommend this hotel to family and friends.