Familie villa | Balkon

Beoordelingen van Canberra Carotel Motel

2 out of 5
Canberra Carotel Motel
170 Aspinall St, Watson, ACT

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 24 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 58 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

EBBYSON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything thing was good
3 nachten verbleven in juli 2023
Reactie van Sue op 3 aug 2023
Thanks for letting us know how happy you were with your stay. We hope to see you again!. Kind Regards from the Carotel team.

8/10 – Goed

Nicole

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2023
Reactie van Ted op 19 apr 2023
Hi Nicole. Thank you for letting us know that you enjoyed your stay. We appreciate the feedback and look forward to assisting you again sometime. Kind regards from the Carotel team.

10/10 – Uitstekend

Nick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Ted op 18 apr 2023
Hi Nick,Thanks for taking the time to let us know how happy you were with your stay. We look forward to assisting you again sometime. Kind Regards from the Carotel team.

10/10 – Uitstekend

Noddy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was perfect for our family stay. It was spacious and clean. the staff were really helpful for things to do
1 nacht verbleven in oktober 2022
Reactie van Sue op 11 okt 2022
Hi Susan, thanks for taking the time to send us your awesome feedback. We are very pleased that your family enjoyed our Spa Villa so much. Hopefully you will be able to stay longer next time, so you can explore more of our wonderful capital. Kind Regards from the Carotel team.

10/10 – Uitstekend

david

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
neat
1 nacht verbleven in september 2022
Reactie van Sue op 11 okt 2022
Thanks for sending us your positive feedback David. It's always satisfying to hear we have another happy guest and we look forward to making your next stay as enjoyable. Kind Regards from the Carotel team.

10/10 – Uitstekend

Sarah-jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property for a big family.
2 nachten verbleven in september 2022
Reactie van Sue op 11 okt 2022
Thanks for taking the time to send us your positive review Sara-jane. We are pleased your family found our Villas so convenient and and comfortable. Kind Regards from the Carotel team.

10/10 – Uitstekend

Abigail

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and cosy
Clean and cosy place , quite and friendly greeting
2 nachten verbleven in augustus 2022
Reactie van Sue op 11 okt 2022
Hi Abigail, thanks for letting us know you felt welcomed and looked after. We are pleased you enjoyed your stay so much and look forward to assisting you again sometime. Kind Regards from the Carotel team.

10/10 – Uitstekend

Belinda

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for comfortable, reasonably priced stay. Neat, clean, suitable for large family.
1 nacht verbleven in augustus 2022
Reactie van Sue op 11 okt 2022
Thanks for your positive feedback Belinda. We are delighted your family were comfortable and found us good value for money. Kind Regards from the Carotel team.

8/10 – Goed

Mandy

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great place just outside the main centre. Quiet location. Roomy cabin with spa. Plenty of bed spaces for 3 adults and 3 children. Kids were disappointed there was no pool though. Could do with laundry facilities too.
3 nachten verbleven in februari 2022

6/10 – Redelijk

Annette

5 nachten verbleven in februari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very friendly and come very quickly when the light blows
3 nachten verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Neat and tidy and a good find for the price
3 nachten verbleven in april 2021
Reactie van Sue op 14 apr 2021
Thanks for letting us know you were so satisfied with your stay. We hope to see you again sometime. Kind Regards from the Carotel team.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Voorzieningen
The service and spa were great, but the bed was very worn so it sloped uncomfortably to one side which made sleeping difficult.
1 nacht verbleven in november 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet area. Good shops just down the road with groceries, nice cafe and takeaway. Lovely staff! They gave us a family pass to the dinosaur museum, the kids loved it. Thank you!
3 nachten verbleven in januari 2020
Reactie van Anna op 11 feb 2020
Thanks for staying with us, we hope to see you back again.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Good value for a large family (7 of us) Not far from most attractions in Canberra. Self contained kept the costs down and shops were not too far away. Good parking. Twin shower great when bathing little ones. Little bit cramped for 7 but you don't spend much time there anyway so not really a problem. Area was quiet at night. Only small criticism, kitchen needed a few items e.g plastic bowls, plates and cups (Ikea type) New toaster as it didn't fit in bread slices and a 4 slice one would be great) Knives needed sharpening. Linen was plentiful and clean. Overall we were happy with our accommodation and will stay again on our next visit to Canberra
2 nachten verbleven in oktober 2019
Reactie van Ted op 17 okt 2019
We appreciate your helpful feedback and look forward to making your next stay an enjoyable one again. Kind Regards from the Carotel team.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a great spot for a short term stay...bit further out of the city but with uber made it easy to get to the football
1 nacht verbleven in september 2019
Reactie van Ted op 9 okt 2019
Thanks for your feedback. We are glad you enjoyed your stay and wish your team better luck next season. Kind Regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property for our family of four. Very clean and well located to be close to all that Canberra has to offer. A true home away from home experience.
5 nachten verbleven in juli 2019
Reactie van Ted op 22 jul 2019
Thanks for letting us know how happy you were with your Carotel experience. We hope your family thoroughly enjoyed some of the great things that Canberra has to offer and hope to see you again sometime. Kind regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cabin was in great condition: very clean, plenty of blankets and heating for the cold weather. The staff were friendly and helpful.
3 nachten verbleven in juli 2019
Reactie van Ted op 12 jul 2019
Thanks for taking the time to give us your positive feedback. We are pleased you felt so cosy and comfortable in our Cabin during our typically cold winter weather. We look forward to assisting you again sometime. Kind Regards from the Carotel team.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very abliging staff clean and comfortable accommodation.
1 nacht verbleven in juni 2019
Reactie van Doug op 5 jun 2019
Thank you for providing us with your feedback. We are pleased that you enjoyed your stay with us and hope to assist you again sometime in the future. Kind Regards from the Carotel team.

10/10 – Uitstekend

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Doug op 5 jun 2019
Hello Craig, thank you for taking the time to send us your wonderful review. It is always great to hear back from our happy customers. We hope you enjoyed your time in Canberra and that we see you again sometime. Kind Regards from the Carotel team.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient location and comfortable accommodation. This is our second stay and recommended for families.
1 nacht verbleven in februari 2019
Reactie van Ted op 28 feb 2019
Thanks for your review. We aim to provide our guests with comfortable, yet affordable accommodation and are ideal for families and groups. We are glad you agree. Kind Regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very well presented and had a great feel. Easy access and close to Dickson for shopping.
3 nachten verbleven in januari 2019
Reactie van Sue op 28 feb 2019
Thanks for taking the time to send us your positive feedback. We are delighted to know you enjoyed the feel of our property and found it's location so convenient. Kind Regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Good for a large family and a short stay. Economic but also convenience
1 nacht verbleven in januari 2019
Reactie van BOB op 28 feb 2019
Thanks for choosing to stay at Carotel Motel. We are pleased you enjoyed your time with us and look forward to assisting you again in the future. Kind Regards from the Carotel team.

8/10 – Goed

sharad, sydney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money
Value for money Good communication fromthe management I arrived at the property at 11:30 pm but my check in was smooth .
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Man Simran Singh

2 nachten verbleven in augustus 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Well organised. Family villa with peace and left alone.
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was great we loved it had a wonderful weekend at this place
1 nacht verbleven in juni 2018

6/10 – Redelijk

Bryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Al, and 3 boys

Positief: Netheid, personeel en service
Not a five star
The Carotel is adequate that’s it, nothing fancy no extras not even what it says on the website. The worst thing about it is no pool as advertised, and the gas cooker can only be lit with great effort, you have to kneel on the floor to use the oven. The best thing about the Carotel is the staff, from reception to caretaker you get ultra friendly and super halfull. Be careful with the Wotif website I ended up paying $64 more than quoted. It is useful place to stay but don’t expect the Savoy.
3 nachten verbleven in januari 2018
Reactie van AW op 14 mrt 2018
Hi Al, All our websites have now been updated to reflex the changes at the Canberra Carotel. Thank you for you review.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good for a short stay
Tiny rooms , tiny beds the flat we stayed in wasn’t great but the shower was really good it had a kitchen with adequate utensils but I was glad to get out of there after two nights
2 nachten verbleven in februari 2018
Reactie van aw op 14 mrt 2018
Thank you for your review

6/10 – Redelijk

Michael

Much depleted from its past, still good value stay.
3 nachten verbleven in januari 2018
Reactie van AW op 14 mrt 2018
Hi Michael, Yes, we have undergone many changes in the last 12 months, but we will continue to offer great value. Thank you for reviewing us.

6/10 – Redelijk

james, sydney

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Untidy grounds
Outside housecleaning very poor. Cigarette butts and rubbish outside cabin. No garden just high weeds. Unsatisfactory bedding for adults in cabin.
2 nachten verbleven in januari 2018
Reactie van AW op 14 mrt 2018
Thanks James, for you review. The grounds of the Carotel have now been cleaned.

10/10 – Uitstekend

YAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017

10/10 – Uitstekend

ilija

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable.
A very comfortable stay
1 nacht verbleven in november 2017
Reactie van Jim op 6 dec 2017
Thank you for your feedback. We look forward to seeing you again.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Comfortable and Clean
The website needs to be updated, the entry has moved. There was no laundromat available. However, the beds were comfortable and room was clean. The place is being renovated and I hope a Children’s Play Area will be in the plans.
3 nachten verbleven in november 2017
Reactie van Sue op 30 nov 2017
Thank you for your feedback Anita, we are pleased to know you found our beds comfortable. We hope to assist you in the future. Kind regards from the Carotel team.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Holidiay Cabin
While the tariff was very reasonable, the complex is undergoing complete renovation involving the demolition of many obsolete cabins, making the surrounds depressing. Our cabin required some basic maintenance (leaking taps, dead light bulb, etc) and there were cockroaches in evidence. The Office Assistant was very nice and most obliging..
2 nachten verbleven in oktober 2017
Reactie van Sue op 29 nov 2017
Thank you for your feedback. We hope you mentioned these issues at the time of your stay, so we could identify your room and target the specific issues. We are pleased to know you felt looked after by our staff. Kind Regards from the Carotel team.

8/10 – Goed

David, Sydney

Positief: Netheid, personeel en service
You get what you pay for.
This is a consistently clean, easy, pleasant experience. Stayed here 3 times. The price is great, location nice a close to the city/attractions of Canberra. Everything could be better but so what. It is always clean. The beds are ok. The space s fine. It’s not noisy. As an overnighter it’s perfectly fine. The staff are always polite and helpful. We had a few on working items - tv, light, exhaust fan. The staff were good about sorting them out. It’s not a 5star hotel - it’s a great, reasonably priced place for a family to stay. Thanks guys.
1 nacht verbleven in oktober 2017
Reactie van Ted op 29 nov 2017
Thanks for your positive feedback David. We are pleased to know you have been consistently happy with your stays at the Carotel Motel. As you mentioned, we are well matched to the family and group market. Most pleasing is knowing that you feel well looked after by our staff, as we aim to offer great service and good accommodation at an affordable rate. Looking forward to making your next visit to Canberra another enjoyable one. Kind Regards from the Carotel team.

8/10 – Goed

M., Sydney, Australia.....

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy Customer....
Great accommodation for our little family...well priced and just far enough out of the city centre to escape the hustle and bustle...but travelling to activities and points of interest was only between 15 to 45 minutes depending on location...Cabin was clean and tidy, staff were very friendly and overall an excellent base camp for our needs....!!!
2 nachten verbleven in oktober 2017
Reactie van Ted op 29 nov 2017
Thanks for taking the time to send us your positive feedback. We are pleased your family enjoyed their stay to much and we look forward to assisting you again in the future. Kind regards from the Carotel team.

10/10 – Uitstekend

Dipesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2017
Reactie van Jim op 29 nov 2017
Thanks for your great rating, we appreciate you taking the time to send it. We hope to see you again in the New Year. Kind regards from the Carotel team.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was tidy, clean and quiet, close to everything in Canberra staff friendly and helpful.will go back again
1 nacht verbleven in juni 2017
Reactie van Sue op 27 aug 2017
Thanks for your feedback. We are pleased you enjoyed your stay and hope to make your next visit to Canberra an enjoyable one as well. Kind Regards from the Carotel team.

8/10 – Goed

Ellen Patricia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great motel but NO wifi even though advertised.
Everything was good at this hotel BUT I am getting very tired of those hotels/motesl that advertise Wifi but is not useable when connecting. This is happening more and more. Either they should advertise and provide wifi or not advertise it at all. If they advertised wifi but cannot guarantee it they should say so. Motel itself was good BUT I am getting very tired of thosehotel and motel
1 nacht verbleven in juni 2017
Reactie van Jim op 6 jul 2017
Hi Ellen, thanks for your review. We appreciate your frustration that some devices can't successfully connect at times, but that others can. Please be assure we are working on it. It's great to know that in all other aspects of your stay you were very happy. We look forward to a return visit from you in the future, when you are bound to experience WiFi satisfaction as well. Kind regards from the Carotel team.

10/10 – Uitstekend

Tracy, Ipswich

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic accommodation
wonderful accommodation, roomy, clean a real jome away from home.
1 nacht verbleven in juni 2017
Reactie van Sue op 6 jul 2017
Hello Tracy, thanks for your fantastic review. It's always delightful to hear from our satisfied guests and you pay us the ultimate compliment of being a home away from home. We look forward to seeing you when you are next in town. Kind regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Pleased With Stay
We had a very comfortable stay. As a family of 5 the room was very spacious. Plenty of room for kids. Heating was great. We were toasty warm. Greeted by very pleasant staff. Room was very clean and tidy. Will certainly be happy to stay there again.
1 nacht verbleven in juni 2017
Reactie van Ted op 6 jul 2017
Thank you for taking the time to give us your feedback. We are pleased you were so happy with your stay and apologise for the light bulb not being replaced that day. It's nice to know that your family managed to experience so many things while they were in Canberra. We look forward to assisting you again in the future. Kind Regards from the Carotel team.

10/10 – Uitstekend

Maria

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Best for groups with own transport
For a large family like us, staying here is always the choice. We booked two large family cabins for our group of 20. Cabins are large enough to accommodate 10 people at a time with enough room to move around. Clean and comfortable. Grounds are spacious and quiet, away from the city. Best for groups on a budget who are in Canberra for the tourist attractions! Having your own car is amust though as it is a few kms from the town centre.
2 nachten verbleven in juni 2017
Reactie van Jim op 13 jun 2017
Hi Maria, thanks for taking the time to send us your positive feedback. We are pleased your group was so delighted with their stay and we hope you managed to enjoy some of the many wonderful things that Canberra has to offer. We look forward to assisting you again in the future. Kind regards from the Carotel team.

8/10 – Goed

Hai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room is clean but the air conditioning is noisy when it is running
Reactie van Jim op 18 mei 2017
Thank you for your feedback Hai, we are pleased to know that you were happy overall with your stay. Kind regards from the Carotel team.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Don't get your hopes up.
I guess that I should go easy on this hotel - after all, it is what it is. Budget hotel rooms as part of a caravan park. Still, for $105.00 a night, my expectations were for a little more. To be fair, it wasn't terrible, but extremely dated. I found it noisy - especially with trucks flying through the park at 6.30am on a Saturday. I could hear our room neighbours giggling away at 2.30am. Not the fault of the hotel, but clearly very thin walls. The shop is extremely well stocked, but it is a fair way from anything if you don't have transport. I was also not aware that the room wouldn't be serviced (we had a two night stay), so had to get fresh towels, shampoo and conditioner from the office.
Reactie van Sue op 2 mei 2017
Thanks for your extensive feed back. We are glad you enjoyed your bed and sorry to hear our pillow options didn't suit you. Fresh towels are indeed supplied daily, if you leave your used ones on the bathroom floor. Despite this information being displayed in each bathroom, guests sometimes miss the sign. We will still happily provide them at reception anyway. Kind regards from the Carotel team.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean and comfortable bed ........................................................................................................... good place to stay in Canberra
Reactie van Ted op 2 mei 2017
Thanks for your feedback. We are pleased you appreciate all that we offer and that your stay was so satisfying. We hope you also enjoyed Canberra's stunning Autumn colours. Kind regards from the Carotel team.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Best location for Folk Festival.
Basic but enough comfort for when you spend most of your time at other Canberra attractions.
Reactie van Sue op 2 mei 2017
Thank you for your feedback. We hope you enjoyed the Folk Festival! Kind regards from the Carotel team.

8/10 – Goed

Mike, Victoria.

Positief: Netheid, personeel en service en comfort kamer
Don't stay up late. Don't sleep in.
If you plan on sleeping in after a late night, don't. The noise of made by children of inconsiderate guests will wake you up as they ride their cheap off brand scooters around the parking lot. Or the noise from the bus loads of school kids in the evening who can't read the quiet please sign on the side of the caretaker's building. Other than excess noise. The place is in a quiet area, at the foot of Mt Majura. The motel rooms have reverse cycle air con, nice big tv with only free to air channels. Comfortable kindsized bed that felt like it could be pushed apart. There was only one power socket, so best pack a powerboard if you need to charge many devices. The extraction fan in the bathroom is on a motion detecting timer, but it turns off after 30 seconds. Could be longer as it stops while your still in the shower, unless they want you to only shower for that long. Parking is not clearly defined for some units, if even at all. Plenty of Pokémon to catch in the area for those that need to collect all of the things.
Reactie van Sue op 26 apr 2017
Thanks for your feedback Mike. We hope you enjoyed your time in Canberra as well. Kind regards from the Carotel team.

4/10 – Matig

Family of 6, S

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Run down, dirty and not family friendly
We stayed for 2 nights with our 4 kids (9,7,3&1) in a 1 bedroom family room. The room was nowhere near big enough for 6 people! The room was so old and run down. The furniture and carpet were stained. The bed were so uncomfortable. The WiFi didn't work. There's no playground or any other amenities for kids. We definitely won't be back.
Reactie van Sue op 26 apr 2017
We do have a variety of other rooms suitable for families of six or more for our guests to choose from. We wish you better satisfaction elsewhere. Regards from the Carotel team.