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Beoordelingen van Hyatt Hotel Canberra - a Park Hyatt

5 out of 5
Hyatt Hotel Canberra - a Park Hyatt
Commonwealth Avenue, Yarralumla, ACT

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 672 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1000 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bernardes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een hotel dat zeker vijf sterren waardig us; perfecte service; vriendelijk, professioneel en klantgerichte medewerkers.

10/10 – Uitstekend

jeff

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely place to stay.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Yanchun

2 nachten verbleven in maart 2024

8/10 – Goed

Hera

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful grand hotel in a great location. We had a buffet dinner - good but the food choices were limited. We enjoyed the breakfast and variety of options. All the wait staff were very accommodating. The king bed was comfortable but maybe a bit old as when my husband rolled, I felt every movement - maybe the matresses need changing? And the bathroom needs a more thorough cleaning - signs of mould low down and around the grout. The hotel is expensive so we felt that $30 for overnight parking was a bit excessive. We would stay at this hotel again but these issues need to be sorted.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Igor

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We cannot imagine a better place to stay in Canberra! It is easy walking distance along the lake and through leafy parks from practically all the great places of interest there. Also handy for the airport. The catering is outstanding and the staff are most helpful. We stayed in a couple of different rooms and they were both of very high standard. Not "cheap" but excellent value for money.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Michelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near the lake, bus stop and walking/bike tracks. Lovely outdoor sitting area at the Hyatt. Rooms are large enough and the room service/housekeeping very efficient. Cycle Canberra deliver bikes straight to hotel if you plan to bike around. Buffet breakfast fantastic and great staff. Only suggestion is to work on better access to cater for prams and wheelchairs. Loved this stay!
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Susan, Santa Monica

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Beautiful historic building in a great location between the river and all the galleries etc. Excellent breakfast buffet. We didn't try any other meals. Very helpful staff.
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Bruce, Laguna Niguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent property
3 nachten verbleven in februari 2024

6/10 – Redelijk

Raymond

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
I decided to try this Hyatt because I wanted a 5 star weekend. Unfortunately this did not eventuate. The in-house dining facility (Promenade Cafe) was extremely forgettable (inattentive staff, limited and uninteresting food) while it took over 24 hours and 3 calls to eventually obtain a non-slip mat for the shower. The facilities, though very clean, were rather tired (no mixer taps in shower, so either freezing or boiling). Next time I am in Canberra I will go elsewhere.
2 nachten verbleven in februari 2024

6/10 – Redelijk

Ross

Positief: Netheid, personeel en service
It definitely seems that this is a hotel in 2 halves. The newer section is showing is age. My room seemed to be in a section of the hotel that I would call 2nd class. The rooms were lovely but.....in the lobby areas outside, there were tiles missing around the skirting, furniture just plonked to fill up otherwise empty spaces, poor paint finishes, large laundry trolleys with overflowing towels (clean and dirty) just left opposite the lift. Also, on the beverage list it shows champagne but there was none in the room - I had to point this out to make sure I wasn't charged for it. The outside garden bar area was lovely with very efficient staff. Didn't make up for my disappointment overall though.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Bruce

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a beautiful heritage hotel that has been enhanced beautifully in the Art Deco style. The dining and bar facilities all set among lovely lawned areas and gardens are sublime.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Sheila

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the unique style of the hotel. The staff are excellent. Extremely friendly and helpful I loved my whole stay. We were helped in the breakfast room by a wonderful young woman called Steph
2 nachten verbleven in januari 2024

10/10 – Uitstekend

MICHAL

Top class stay
Very friendly and efficient staff. Excellent conditions throughout even though some areas were undergoing repair work due to previous flood damage. Food was to a very high standard. The newly introduced Sunday soiree with live music in the hotel garden was a special and relaxing experience.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

LEE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
가족여행으로 훌륭한 호텔입니다. 하이티와 조식 이용해보세요.
멜버른에서 시드니 가는중에 하루 체류를 이 곳으로 하였습니다. 방 호실은 315호 였어요. 1. High Tea부터 조식 모두 이용했는데, 모두 훌륭하였습니다. High Tea는 하루전에 예약해야 합니다. 조식은 Pastry가 정말 다양합니다. 빵 종류를 좋아하시는 분은 만족하실거예요. 2. 룸이 상당히 넓습니다. 욕실도 독립공간으로 배치되어있어서 쾌적한 룸 사용이 가능하세요. 3. 주변에 와이너리 있습니다. 헌터벨리이외에 다른 옵션으로 생각하고 방문하셔도 좋을 듯 합니다. 단점은 호텔 위치가 근린시설과 동떨어져 있어서 차량이 없으면 시내 구경이 어렵습니다. 호텔 위치로 호불호가 갈릴 것 같아요. 만약 도심지 숙소를 원하신다면 노보텔이 낳을 거예요. 또 다른 사항은 하얏트 캔버라는 국회의사당과 가까이 있어서 그런지 다양한 외부 식음료 손님을 많이 받아본 것 같습니다. 카페와 라운지 직원들의 서빙이 여유 있고, 디테일하게 물어봅니다.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Nerida

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The dining tea room was just beautiful. Elegance of a bygone era, superb service and food.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You really felt like you were staying in oppulent style. The only let down was the quality of the food, and the wait staff. The gym and spa closed a little early - I would like it to be 24 hour - Other than that, the room was fabulous, the bath enormous, and the hotel was a 5 star facility, right across from the National Library of Australia. We will be going back for sure.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Norma

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Adrian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very classical hotel with charm and character rarely found with other contemporary offerings. Will definitely stay there again.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was Summernats weekend and the people in the room next to me were loud and very drunk. I had very little sleep which spoiled the visit as apart from that the hotel was excellent.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the grounds particularly, especially being close to the lake and the parklands and the parliamentary circle. No complaints whatsoever.
2 nachten verbleven in december 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another great stay
Always great to stay at the Park Hyatt and especially as part of a longer trip. The room was fantastic and the service top class.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Keith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

trevor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is convenient close to parliament house
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay vacation
Nice feeling staying in a heritage building. Magnifecent atmosphere and surrounding. Feeling relax afterwards.
1 nacht verbleven in december 2023

8/10 – Goed

Sean

Positief: Netheid, personeel en service
2 nachten verbleven in december 2023

10/10 – Uitstekend

Mitchell

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in december 2023

6/10 – Redelijk

Peter

1 nacht verbleven in december 2023

4/10 – Matig

Robin W S

Reisde met partner
Positief: Netheid, personeel en service
service slow , no proper turndown daily , no parking slow service in restaurant .
3 nachten verbleven in december 2023

10/10 – Uitstekend

Mariana

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay.
2 nachten verbleven in december 2023

10/10 – Uitstekend

lesley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A special place to stay if you really want to spoil yourself.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Classic
Excellent experience at this hotel 👍👍
2 nachten verbleven in december 2023

6/10 – Redelijk

Edric

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
We came to spend a relaxing day and night here. There was a crazy amount of noise from a christmas party with loud music which stopped around 10:30, followed by people playing drinking games until around midnight, followed by the party being packed away at 4:00am, with a truck with its reverse beeper on and steel beams being loudly tossed into the van. If not for that, it would have been lovely.
1 nacht verbleven in december 2023

8/10 – Goed

Tim

Positief: Netheid, personeel en service
I was using a walking stick, our room was 0103, it required lift access or stairs. The lift was broken so i was forced to use the stairs. A manger in a suit walking around with a clip board checking on the other staff stopped, saw the difficulty snd just walked away...no words. Otherwise it was a good experience without being great
2 nachten verbleven in november 2023

10/10 – Uitstekend

Noel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Room was spacious, clean, and bed was very comfortable. Staff were very welcoming and friendly. I would definitely stay again.
1 nacht verbleven in december 2023

8/10 – Goed

Cathie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely weekend getaway location. Room wasn’t ready on arrival at 4:30,(complimentary breakfast a nice compensation) Dinner was great, small plates to share. Room was wonderful, although a ‘soft close’ toilet seat would be better. Carpet looking a little worn throughout. Staff pleasant
1 nacht verbleven in december 2023

6/10 – Redelijk

charlie

Positief: Staat van de accommodatie en faciliteiten
Buffee breakfast was very poor not worth the $45 per person stuff were very rushed when talking to you room was clean when opened the closet there was a dress on the top shelf bathroom tiles were falling off but room was clean and nice
1 nacht verbleven in december 2023

8/10 – Goed

Audrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Abdullah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Melissa

2 nachten verbleven in november 2023

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great spot very clean and well presented
3 nachten verbleven in november 2023

8/10 – Goed

Claudia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel, very quiet. Only problem is location to shops & food.
2 nachten verbleven in november 2023

8/10 – Goed

Jennifer

1 nacht verbleven in november 2023

10/10 – Uitstekend

Tianchen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Canberra
1 nacht verbleven in november 2023

10/10 – Uitstekend

Vida

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Jennifer

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

sa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the size of the bathroom and the fully opening door onto the jukiet balcony to let in fresh air.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Vanessa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Discreet and felt very safe
2 nachten verbleven in november 2023

8/10 – Goed

Aznive.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elegant stay.
The property is just absolutely gorgeous. The dining menu is great. Having said that we had few unpleasant issues which eventually was resolved. A very high percentage of the staff was very very professional, unfortunately, we had to deal with one staff & she lacked professioalism of 5 star establishment. Will we be staying again at the property in the future, definitely A BIG YES. Because most of the staff was highly trained on customer's service. Will refuse one staff spoil our future decision.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Rod

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023