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Beoordelingen van QT Canberra

4 out of 5
QT Canberra
1 London Circuit, Canberra, ACT

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 406 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 353 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 157 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1001 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rik, Bladel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel met een twist. Kamer is leuk ingericht waardoor de hotelovernachting een beleving is. Het hotel biedt hun gasten film kanalen die inbegrepen zijn bij de prijs van de kamer, dit is een erg fijne toevoeging.
2 nachten verbleven in oktober 2018

8/10 – Goed

MUYE

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van QT Canberra Team op 2 mei 2024
Hi Muye,Thank you for leaving a review with us, we highly appreciate it!

10/10 – Uitstekend

Tim

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel with very good staff. The bar is unbelievable 👌👌👌
1 nacht verbleven in april 2024
Reactie van QT Canberra Team op 25 apr 2024
Hi Tim, thank you for leaving your feedback. We're especially elated to hear you have enjoyed your interactions with our team. Hopefully we get to welcome you again soon!

6/10 – Redelijk

Andre

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are unkept and need deep clean. Isolated location and no pool/fitness. Staff were not very accommodating for late/early check out. Rooms have no safes and no peep holes on hallway door for safety.
5 nachten verbleven in april 2024
Reactie van QT Canberra Team op 25 apr 2024
Hi Andre, thank you for leaving your review with us. We do apologise that your stay was not up to par, and have forwarded the feedback to our team.

6/10 – Redelijk

Leah

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Common areas of the hotel are nice and clean but room definitely was not. There was mould on the walls and roof of the bathroom (makes sense since there was no fan) and bedding had stains. Very expensive for the level of quality, should have stayed at a dodgy motel for the same level of cleanliness and saved my $$$
3 nachten verbleven in maart 2024
Reactie van QT Crew op 6 apr 2024
Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found your room to be anything less. We’ve passed along your feedback to our housekeeping team so we can get everything sparkling again. We work hard to match all kinds of QT experiences to their price tags, and we’re sorry to hear the value wasn’t there for you this time. Thank you for letting us know what you thought. We’re always adjusting with new offerings, and hope you’ll give us a try again soon.

6/10 – Redelijk

Annelise

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotel has a lot of surrounding construction, wasn't advised ahead of stay. Parking is $30 per night and there are limited alternative options. Expedia mentions twin beds (in other hotels twin bed has meant two doubles), but at QT it is two single beds. We were originally in room 710 with two twin beds, next to the lift. Lift noise was so loud we asked to switch rooms. We're told lift shuts at 9pm but with a baby who would nap in the room during the day it's not even an option with so much noise. Staff helped us to move to a king bed in room 210. This room is so much smaller and the king bed was just singles strapped together. Co sleeping with a baby is awkward with a ridge in the bed. Curtains were dirty with stains and stains on the chairs and carpet. One lamp didn't even have a globe in it. Bathroom sink tap was loose and jiggled around when touched. Air con is an old dial and clanged in the vent when adjusted. Staff were lovely but it wasn't an enjoyable stay.
2 nachten verbleven in maart 2024
Reactie van QT Crew op 6 apr 2024
Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our reservations team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

6/10 – Redelijk

Leah

Lots of road works around the hotel.
2 nachten verbleven in maart 2024
Reactie van QT Crew op 1 apr 2024
Hi Leah,Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

10/10 – Uitstekend

Kim, Hamilton South

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Personeel en service
There is construction at the front of property.. However. There are great views to Parliament House, shine dome & telegraph tower from the rooms facing the other way. Good bar & restaurant
2 nachten verbleven in maart 2024
Reactie van QT Canberra op 27 mrt 2024
Hey Kim, Thank you for leaving us a review!It sounds like the QT Life is definitely one to write to home about. Come back soon

10/10 – Uitstekend

Matthew

2 nachten verbleven in maart 2024
Reactie van QT Crew op 17 mrt 2024
Hi Matthew,Thank you for taking the time in reviewing your stay with us. We're thrilled to hear the QT Canberra hotel smashed all your expectations with us. We look forward to welcoming you on your next visit.

8/10 – Goed

Kristen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lobby was beautiful, room was very nice. Construction zone all around property. Paid for parking and no spots available. Would stay again though as long as parking wasn’t an issue
1 nacht verbleven in maart 2024
Reactie van QT Crew op 17 mrt 2024
Hi Kristen,We're so glad to hear you had a beautiful stay with us, we do apologise for the construction noise and the unavailability of our car parks. Your feedback has been passed along to management for review and we do apologise for the inconvenience.

8/10 – Goed

Madeleine

1 nacht verbleven in februari 2024
Reactie van QT Canberra op 27 mrt 2024
Hi Madeleine, Come back anytime ! Thank you for taking the time to leave us a review

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Good service, a shame no gym on site (we walked out of the hotel to use the gym the hotel partnered with).
2 nachten verbleven in februari 2024
Reactie van The QT Canberra Team op 25 feb 2024
Hi Michael,Thank you for your review, we're glad to hear you had a good stay with us.

8/10 – Goed

Lourdes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in februari 2024
Reactie van The QT Canberra Team op 18 feb 2024
Hi Lourdes,Thank you for your review, we're glad you had a great stay with us, see you next time!

6/10 – Redelijk

Matthew

Reisde met familie
Positief: Netheid, personeel en service
No serious problems at all. A perfectly reasonable hotel. Reception was very professional. But like most Canberra hotels, it's expensive for what you get. Dining options are few and what there is is ridiculously expensive. Bathroom was poorly designed: water everywhere and rotting/cracking walls and doors (but well concealed). The lamps in the room look like they belong in a brothel! And most annoying of all: $30 for parking IN CANBERRA!? Not good.
1 nacht verbleven in februari 2024
Reactie van The QT Canberra Team op 18 feb 2024
Hi Matthew,Thank you for taking the time in leaving us a review, we're glad to hear you had a positive experience with our reception staff. We greatly appreciate your feedback you have left for us, this has been passed along to management for review.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van QT Canberra Team op 6 feb 2024
Hi Richard, thank you for leaving us a review. We're elated to see you enjoyed a 10/10 stay!

6/10 – Redelijk

Maleeha

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The best thing about this hotel was the front desk staff really friendly and helpful. The rooms and the facilities however really outdated, room smells. Very outdated rooms and facilities. Pricey for what’s on offer!
Reactie van The QT Canberra Team op 30 jan 2024
Hi Maleeha, thank you for leaving your review with us.We wish to apologise that your stay was not up to standard. This does not sound like the experience we want to be providing to our guests, and we hope to have the chance to better accommodate you in the future.

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, personeel en service
Love the decore Friendly service
2 nachten verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi Michelle,Thank you for your feedback, we're glad to hear you had a lovely stay with us, we look forward to welcoming you back next time!

10/10 – Uitstekend

Meredith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in december 2023
Reactie van The QT Canberra Team op 16 jan 2024
Hi Meredith,Thank you for your review, we're glad to hear you had a great stay with us.

8/10 – Goed

Max

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi Max,Thank you for your review, we're glad to hear you had a fabulous stay with us.

4/10 – Matig

Corey

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi Corey,Thank you for your review! We hope you have a better stay with us next time.

8/10 – Goed

Melanie

2 nachten verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi Melanie,Thank you for your review, we're glad to hear you had a terrific stay with us.

8/10 – Goed

Mereseini CAVU

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay, it was nice and quiet.
3 nachten verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi Mereseini,Thank you for your review, we're glad to hear you had an enjoyable stay with us, we look forward to welcoming you back with us next time!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The QT Canberra Team op 16 jan 2024
Hi there,Thank you for your review, we look forward to having you with us next time!

6/10 – Redelijk

Anthony

1 nacht verbleven in december 2023
Reactie van The QT Canberra Team op 16 jan 2024
Hi Anthony,Thank you for your review, we look forward to having you stay with us next time!

10/10 – Uitstekend

Elissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van The QT Canberra Team op 16 jan 2024
Hi Elissa,Thank you for your feedback, we're glad to hear you loved your stay with us.

8/10 – Goed

Justin

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The property was a little tired.
1 nacht verbleven in december 2023
Reactie van The QT Canberra Team op 24 dec 2023
Hi Justin,Thank you for your feedback, we'll be sure to pass it along to our management team for review.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van The QT Canberra Team op 22 dec 2023
Hi Paul,Thank you for your review!We're glad to hear it was a 5 out of 5 time!

10/10 – Uitstekend

Catriona

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for uni graduation
3 nachten verbleven in december 2023
Reactie van The QT Canberra Team op 22 dec 2023
Hi Catriona,We're thrilled to hear your stay was enjoyable!We look forward to seeing you again next time!

10/10 – Uitstekend

Rosemary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van The QT Canberra Team op 23 dec 2023
Hi Rosemary,Thank you for the exceptional review!We can't wait to accommodate you again.

8/10 – Goed

Trish

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice with a funky twist.
We stayed here for a special occasion. This is a funky hotel with lots of looks for relaxed seating. The room was comfortable but not overly spacious. We are computer literate, but if we were not, the reliance on technology for information could have been a problem. Printed information was available at the desk but that's a hassle to have to access. The breakfast was nice and reasonably priced a la carte $ 25 for eggs ham and tomatoes. No buffet as advertised on the website which is probably a reflection on our COVID phobia. Parking at $30 was in our opinion highly priced. The bed was super comfortable but the pillows were very high and rather hard. I don't know if there was another option available. The large dispensers of the wonderful lotions and body washes is a big tick.
1 nacht verbleven in december 2023
Reactie van QT Canberra Team op 17 dec 2023
Hi Trish, thank you for leaving us with your valuable feedback. We appreciate your taking the time to write up a review of your stay, and will pass this on to the relevant teams. We do apologise for any inconveniences experienced during your time here, and hope to welcome you again soon!

6/10 – Redelijk

Kiri

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van QT Canberra Team op 16 dec 2023
Hi Kiri, thank you for leaving a review with us. We appreciate your feedback.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Team QT Canberra op 10 dec 2023
Hi Michael,Thank you for the 5 stars! It's wonderful to hear you enjoyed your stay with us.

10/10 – Uitstekend

Simon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, comfortable and nicely quirky
Convenient for ANU and city. Comfortable and nicely quirky. Stayed here many times over many years. Some signs of wear and tear, but nothing significant. Building works around hotel are a little inconvenient, but again nothing significant. Will stay here again on next visit.
6 nachten verbleven in december 2023
Reactie van QT Canberra Team op 9 dec 2023
Hi Simon, thank you for leaving such a glowing review! We look forward to welcoming you again soon.

2/10 – Ontzettend slecht

Zhongping

3 nachten verbleven in december 2023
Reactie van QT Canberra Team op 10 dec 2023
Hi Zhonyping,Thank you for your review, we're terribly sorry to hear you did not enjoy your stay with us. We do hope to see you with us next time.

4/10 – Matig

Lori

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van QT Canberra Team op 9 dec 2023
Hi Lori,Thank you for taking the time to leave a review.We're sorry to hear your stay wasn't up to our usual standard!

10/10 – Uitstekend

Hanine

1 nacht verbleven in november 2023
Reactie van The QT Canberra Team op 22 dec 2023
Hi Hanine,Thank you for taking the time to leave us a review!The team is thrilled to hear your stay was memorable.

2/10 – Ontzettend slecht

Summa-Jayne

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Called prior to request early check in although as accommodation was completely booked this was unavailable. Staff advised to call an hour prior to regular check in time to ask again. After contacting the second time we were advised check in was still unavailable although room would be ready at regular check in - 2pm. Upon arrival at 2pm we were advised room would be a further ten minutes and given one free drink voucher to share between the three people whom had booked and paid for accommodation. We proceeded to wait until 2:45pm for advice our room was ready.
1 nacht verbleven in november 2023
Reactie van QT Canberra Team op 28 nov 2023
Hi Summa-Jayne, thank you for leaving your feedback with us. We apologise that your check-in experience was not ideal. We hope to get the chance to impress you in the future.

8/10 – Goed

Norma

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
The hotel was good. The bathroom had a mould odour and the tiles and around were dirty . Parking was horrible
1 nacht verbleven in november 2023
Reactie van QT Canberra Team op 28 nov 2023
Hi Norma, thank you for leaving us a review! We appreciate the feedback, and apologise for the issues you encountered. We have noted this with our housekeepers and will continue to follow up with them.

8/10 – Goed

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were superb from check in, to Bradley in the Bar, to George in the restaurant and to check out.
2 nachten verbleven in november 2023
Reactie van QT Canberra Team op 27 nov 2023
Hi Donna, thank you for leaving your feedback with us. We are especially happy to hear about your experiences with staff. We hope to welcome you again in the future!

6/10 – Redelijk

TRACY

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Basic and neat. Old hotel dressed up.
1 nacht verbleven in november 2023
Reactie van QT Canberra Team op 27 nov 2023
Hi Tracy, thank you for leaving this feedback. We appreciate the review.

10/10 – Uitstekend

Glen

2 nachten verbleven in november 2023
Reactie van Team QT Canberra op 9 dec 2023
Hi Glen,We're thrilled to hear you enjoyed your time with us here at QT Canberra!We can't wait to have you here with us again.

4/10 – Matig

Jeffrey

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very poor water pressure, poor lighting, wind extraction noise in bathroom Not a 4 star establishment
2 nachten verbleven in november 2023
Reactie van QT Canberra Team op 27 nov 2023
Hi Jeffrey, thank you for leaving your feedback with us. We apologise that your stay was not the experience we like to provide to our guests. We have passed on your feedback and will follow this up with the teams in question.

10/10 – Uitstekend

Rodney, Zetland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, large rooms, a little worn and dated, but nice views. Breakfast was good, fantastic cocktails.
2 nachten verbleven in november 2023
Reactie van QT Canberra Team op 27 nov 2023
Hi Rodney, thank you for leaving this review with us. We are glad to hear you enjoyed your stay and hope to welcome you again soon!

6/10 – Redelijk

Alexandra

Reisde met partner
Positief: Personeel en service, voorzieningen
This was the first stop on our three week trip and after a long and wonderful first day of the trip we came to check in and the lady working at Reception told us that our room had been cancelled. I had paid for the room up front many weeks prior to check in and not received any sort of refund so I was pretty confused. She said that she had never seen anything like this before but Expedia had cancelled our booking and was holding the money. Luckily she was able to see that we had paid and put us up in another room but if the hotel had been fully booked we would have been stuffed. The lady got us into another room and then called through to our room about half an hour later to let us know she was able to retrieve our money from Expedia for the booking and that it was all sorted. So I was very happy with the service from the hotel staff, but unfortunately, when we got to our room there was a very strong mould smell in the room. At first I thought it was coming from the air conditioner, but we noticed there might have been some sort of water leak under the carpet near the bathroom and door. Also, the air conditioner seemed to only have cold settings working. It got quite cold during the night and the air con was only blowing out really cold air directly into our faces, but when the air con was off, the room got very stuffy and hot. Considering the room is quite expensive, even for the lower tier rooms, I was disappointed at this. Onsite parking was good, but a little expensive
Reactie van QT Canberra Team op 27 nov 2023
Hi Alexandra, thank you for leaving your review. We offer sincerest apologies for all the issues you ran into during your stay. This is alarming news and does not reflect the experience we wish to provide our guests with.We have passed your feedback on to the relevant teams and will continue to follow this up with them. We hope to get the chance to impress you during a future stay.

6/10 – Redelijk

James

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
30$ parking per night is a bit rich, should be included in the stay. Buffet breakfast was not on offer as they prioritised Melbourne cup lunch over offering a buffet breakfast, main reason we stayed was for that. Upstairs breakfast is a rip off. Room was nice, couldn’t find a way to watch normal TV.
1 nacht verbleven in november 2023
Reactie van QT Canberra Team op 27 nov 2023
Hi James, thank you for leaving your review with us. We apologise that your stay was not up to par. We have noted your feedback with the relevant teams and will continue to follow up with them.

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van The QT Canberra Team op 3 nov 2023
Hi Andrew,Thank you for your review, we're glad you had a fabulous stay with us.

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van The QT Canberra Team op 3 nov 2023
Hi Ben,Thank you for your review, we're glad you had a fabulous stay with us, see you next time!

8/10 – Goed

Mohamad

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The bathroom could be better to the standard set by other QT locations that I have stayed in. Needs a handheld shower head
1 nacht verbleven in oktober 2023
Reactie van The QT Canberra Team op 3 nov 2023
Hi Mohammad,Thank you for your feedback, we're glad you had a pleasant stay with us, your feedback of our room has been noted and passed along to management for review.

6/10 – Redelijk

Jack

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This QT needs a renovation. Compared with its Melbourne and Sydney hotels this one looks very tired and old. This is not a reflection on the staff at all who were really great.
2 nachten verbleven in oktober 2023
Reactie van QT Canberra Team op 29 okt 2023
Hi Jack, thank you for leaving your review with us. The feedback is both valuable and appreciated. We hope to get the chance to impress you during a future stay.

8/10 – Goed

Trevor

Positief: Personeel en service
I expected the rooms to be better
2 nachten verbleven in oktober 2023
Reactie van QT Canberra Team op 28 okt 2023
Hi Trevor, thank you for leaving this feedback with us. We apologise that your stay was not as excellent as expected, and we hope to get the chance to impress you during a future stay.