Familie appartement | Woonruimte | Een flatscreentelevisie en een dvd-speler

Beoordelingen van Canadian Rockies Chalets

2 out of 5
Canadian Rockies Chalets
1206 Bow Valley Trail, Canmore, AB

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 308 van 982 beoordelingen" "
Gastenscore: 8 - Goed. 437 van 982 beoordelingen" "
Gastenscore: 6 - Redelijk. 168 van 982 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 982 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 982 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jason

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Very functional, property is showing wear and tear. But we would go back again. Train runs through the living room. Just kidding but it is directly behind the property and there are a few trains every couple of hours.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Frank

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good place if you’re looking for multiple bedroom. Close walking distance to anywhere in Canmore. Restaurants and shopping in walking distance.
2 nachten verbleven in april 2024
Reactie van Guest Services op 8 apr 2024
Dear Frank,We appreciate you taking the time to rate and review your recent stay with us.We are thrilled to see you had a great stay in Canmore and that you were able to benefit from our Chalet's convenient location.Thank you for staying at the Canadian Rockies Chalets and we look forward to welcoming you again soon.Kind regards,CRC Guest Services

6/10 – Redelijk

Gazelle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our room was spacious and the area the best.
2 nachten verbleven in maart 2024
Reactie van Guest Services op 25 mrt 2024
Dear Gazelle,We are grateful to you for taking the time to rate and review your stay with us.We are thrilled to see you enjoyed the rooms and location of our property.We look forward for the opportunity to host you soon again!Kind regards, CRC Guest Services.

8/10 – Goed

Ana

Positief: Netheid
Noisy if bus/train pass by and also the beds seems like loosen screws.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 20 mrt 2024
Dear Ana,Thank you for taking the time to rate and review your stay with us, and we appreciate the comments made regarding the beds, as we welcome every opportunity to improve our service and our guests' experiences.We apologize for the inconvenience this may have caused and we truly hope it didn't impact too much on your sleep quality.Once again, we thank you for staying with us and we are hoping for the opportunity to host you again sometime soon.Warm Regards, CRC Guest Services.

8/10 – Goed

Mavis

Reisde met familie
Positief: Voorzieningen
Great place for the budget conscious.
10 nachten verbleven in februari 2024
Reactie van Guest Services op 20 mrt 2024
Dear Mavis,We thank you for taking the time to rate your past stay with us, and we are glad to see you had a great time and that you found our chalet to be a good place for the budget conscious.We thank you once again for staying with us and hope to have the opportunity to welcome you again soon.Kind Regards, CRC Guest Services.

4/10 – Matig

Sherry

Reisde met huisdieren, Reisde met partner
Positief: Voorzieningen
We had 2 additional guests, which I cleared ahead of time. Additional parking passes are not possible (1 per unit). We were told they could park across the road in a shopping strip parking area. However, there is not overnight parking allowed there with threat of being towed. Parking at Cdn Rock Chalets without a pass is also by threat of towing. Where do our guests park overnight ? No other option was given. The fireplace was attended to twice by very courteous maintenance staff, but would not remain working after they left. The tv remote was on the blink due to low batteries. Luckily I had batteries in a night light I had brought.
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Burhanuddin

1 nacht verbleven in februari 2024
Reactie van Guest Services op 20 mrt 2024
Dear Burhanuddin,We are delighted to see you had a great stay with us. We thank you for staying at Canadian Rockies Chalets and look forward to welcoming you again soon.Kind Regards, CRC Guest Services.

8/10 – Goed

Annette

Reisde met partner
Positief: Netheid, voorzieningen
This is the second time we have stayed abd really enjoy this unit! The kitchen makes wating in easy. Comfortable bed.
2 nachten verbleven in januari 2024
Reactie van Guest Services op 23 feb 2024
Dear Annette,We really appreciate you taking the time to rate and review your stay. We are delighted to see you had a great stay with us, enjoying the kitchen and our comfortable beds. We are certainly hoping to welcome you again soon. Kind regards,

8/10 – Goed

kerry

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in januari 2024
Reactie van Guest Services op 28 jan 2024
Hello Jerry.Thank you for taking the time to share your feedback. We're glad to have had the opportunity to serve you. If there are areas where you feel we can improve or specific suggestions you have in mind, please do not hesitate to contact us, we'd love to hear them. Thank you for choosing us, and we hope to have the chance to impress you further in the future.Best regards,

2/10 – Ontzettend slecht

neil

1 nacht verbleven in januari 2024

8/10 – Goed

Arthur

Reisde met familie
Positief: Voorzieningen
2 nachten verbleven in januari 2024
Reactie van Guest Services op 10 jan 2024
We wanted to express my sincere gratitude for taking the time to leave such a positive review.We look forward to serving you again in the futureBest regards,

4/10 – Matig

Joanne

Reisde met familie
Negatief: Netheid
It was good enough for the single night we stayed.
1 nacht verbleven in december 2023
Reactie van MVI Guest Services op 4 jan 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty and are truly sorry to hear about your less-than-satisfactory experience. To better understand the specific issues you encountered, we would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to our customer service team.Once again, we appreciate your feedback and thank you for bringing this matter to our attention. We hope to have the opportunity to regain your trust in the future.Kind regards,

8/10 – Goed

Trisha

Reisde met familie
Positief: Netheid, voorzieningen
Great communication, great location. Property itself is a bit dated and semi worn but did the job of housing us for a night between 2 days of skiing. No complaints for the one night we stayed.
1 nacht verbleven in december 2023
Reactie van Guest Services op 30 dec 2023
Dear Trisha, your feedback is invaluable to us, as it not only motivates our team but also serves as a source of inspiration to continually strive for excellence. We look forward to serving you again and providing you with the same level of satisfaction in the future.Best regards,

10/10 – Uitstekend

Julia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A very satisfactory experience. They are very professional and serious. The location is perfect
1 nacht verbleven in september 2023
Reactie van Guest Services op 5 okt 2023
Dear Julia,We are delighted to read you had such a great stay, finding everything to meet your needs while in Canmore. We thank you for staying with us at the Canadian Rockies Chalets and we hope to welcome you back in the future.Kind regards,Guest Services

8/10 – Goed

Ana, Calgary

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location to stay. Worked great for our family with kids
1 nacht verbleven in mei 2023
Reactie van Guest Services op 22 jun 2023
Dear Ana,We appreciate you taking the time to review your recent stay with us. We are happy to read you and your family had a such a great time and we look forward to the opportunity to welcome you back in the future. Take care and have a great summer.Kind regards,Guest Services

6/10 – Redelijk

Curtis, Edmonton

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a shame as Canmore is such a nice place to stay. We have been going there a couple of times a year for basically decades for golf trips, but it is so busy now the places we have always stayed in the past became either impossible to book or are simply outrageously expensive. But this place had everything it said it would, was clean, comfy beds, good kitchen, and they communicated directions well. Only downfall is that is it right next to the train tracks and they go through at least 3 times in the middle of the night, and if you are sleeping you almost certainly will be woken up. Not the properties fault at all, just a warning to plan ahead with some earplugs if you are a light sleeper at all.
2 nachten verbleven in mei 2023
Reactie van Guest Services op 1 jun 2023
Dear Curtis,We appreciate you taking the time to rate your recent stay with us and are happy we could meet your needs for the stay. We are sorry the train was disturbing your sleep but appreciate the feedback to let others know as well. We thank you for staying with us at Canadian Rockies Chalets and hope you have yourself a great summer.Kind regards,Guest Services

10/10 – Uitstekend

janice

Reisde met een groep, Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Guest Services op 1 jun 2023
Dear Janice,Thank you for taking the time to rate your recent stay with us, we are happy to see you had such a great stay and look forward to welcoming you back in the future.Kind regards,Guest Services

10/10 – Uitstekend

Ryan

3 nachten verbleven in mei 2023
Reactie van Guest Services op 25 mei 2023
Dear Ryan,We appreciate you taking the time to review our property based on your recent stay. We thank you for staying with us at Canadian Rockies Chalets and look forward to welcoming you back in the future.Kind regards,Guest Services

6/10 – Redelijk

Michal

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Found 4 spiders inside my room shower head is loose shower handle is loose. Had much better hotels in canmore. Last time here
1 nacht verbleven in mei 2023
Reactie van Guest Services op 21 mei 2023
Dear Michal,We are sorry to read you did not have an enjoyable stay, but we appreciate the feedback you have provided. Feel free to call us anytime if you do wish to discuss things further.Kind regards,Guest Services

6/10 – Redelijk

Ellene

2 nachten verbleven in april 2023
Reactie van Services op 29 apr 2023
Dear Ellene,We appreciate you taking the time to rate your most recent stay with us. We thank you for staying with us at Canadian Rockies Chalets and would love to welcome you back in the future.Kind regards,Guest Services

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Great place to rest and relax.
1 nacht verbleven in maart 2023
Reactie van Guest Services op 3 apr 2023
Dear Valued Guest,Thank you for taking the time to write a review about your recent stay with us. We are delighted to see you had a great stay and look forward to the opportunity to welcome you back in the future.Kind regards,Guest Services

8/10 – Goed

Nelly

Reisde met familie
Positief: Netheid, comfort kamer
Hoping will be able book at this property again
Unit is a okay, cleanliness as expected, good for the family. Reasonable price, quite and no smoking is the best part of it. So good to stay in the place like this that you will not smell cannabis or even tobacco.
2 nachten verbleven in maart 2023
Reactie van Guest Services op 3 apr 2023
Dear Nelly,Thank you for taking the time to write a review about your recent stay with us. We are delighted to see you had a great stay and look forward to the opportunity to welcome you back in the future.Kind regards,Guest Services

8/10 – Goed

Chad

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here before with my family and it never disappoints us. It is close to everything you need and it is very straightforward when checking in and checking out.
2 nachten verbleven in februari 2023
Reactie van Guest Services op 27 feb 2023
Dear Chad,On behalf of our staff, and management, we would like to thank you for taking the time to write a review about us. We are happy to read you had a great stay with us again, enjoying our location and the place as well. We thank you for staying with us at Canadian Rockies Chalets and look forward to welcoming you back in the future.Kind regards,Guest Services

6/10 – Redelijk

Alice

Reisde met een groep
Negatief: Netheid
The location of the property was great. As a rule when ever we go to Canmore we try to book at the Canadian Rockies complex. This unit however was fairly disappointing. The floor hadn’t been cleaned when we go there all the dishes were still in the dishwasher which is confusing when there is a cleaning fee. Additionally none of the bathroom doors had locks which is awkward when staying with multiple friends. Finally the lock situation was disappointing, the unit had two keys which was a pain when only a couple of the group wanted head back, it meant people had to head back and do a key swap. In the past we have stayed in units with either a lock box or keypad entry which works better for a long group.
2 nachten verbleven in februari 2023
Reactie van Guest Services op 6 feb 2023
Dear Alice,Thank you for taking the time to share your experience with your most recent stay with us. We are sorry to hear that things were not as great as intended, and some of the circumstances we can follow up with our housekeeping team, like the unclean floors. Our housekeeping team does put all of the dishes into the dishwasher and runs it so they are clean before each guest arrives. As for the number of keys, 2 is, unfortunately, the maximum that we have and are able to provide for the unit. We do thank you for staying with us at the Canadian Rockies Chalets, feel free to call us anytime if you have questions or concerns.Kind regards,Guest Services

8/10 – Goed

Johnathan

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, comfy beds, lots of bathrooms, great balcony space, loaded kitchenware.
2 nachten verbleven in februari 2023
Reactie van Guest Services op 6 feb 2023
Dear Johnathan,Thank you for taking the time to write a review about your recent stay with us. We are happy to read that you had such a great stay, enjoying the unit and all that it has to offer. We thank you for staying with us at the Canadian Rockies Chalets and look forward to welcoming you back in the future.Kind regards,Guest Services

10/10 – Uitstekend

Daniel

1 nacht verbleven in februari 2023
Reactie van Guest Services op 6 mrt 2023
Dear Daniel,Thank you for taking the time to rate your most recent stay with us. We are happy to see you had a great stay and look forward to the opportunity to welcome you back in the future.Kind regards,Guest Services

2/10 – Ontzettend slecht

Courtney

Reisde met partner, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid
During our stay we discovered cigarette butts on the patio (supposed to be nonsmoking unit), blood splatters on the bathroom wall/door and blood stains on the sheets. As well, the advertisement states that there is 1 king bed, 1 queen bed, 1 double bed and 1 double sofa bed. This is false as both beds outside of the master are doubles. With the false bed size and the unsanitary discovers we checked out early due to being uncomfortable in the space
Reactie van Guest Services op 7 jan 2023
Hi Courtney,Thank you for taking the time to share your feedback about your recent stay with us. We are sorry to read that you did not have a good experience and felt the need to leave early. We do wish you had brought any of your issues to our attention before checking out so we could have done our best to try and fix any issues you were having. If you ever feel like discussing it further, feel free to reach out to our property anytime.Kind regards,Guest Services

8/10 – Goed

Bobby

3 nachten verbleven in december 2022
Reactie van Guest Services op 6 jan 2023
Dear Bobby,Thank you for taking the time to rate your recent stay with us. We are happy to see you enjoyed yourself and would look forward to welcoming you back in the future.Kind regards,Guest Services

10/10 – Uitstekend

Trish

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in december 2022
Reactie van Guest Services op 30 dec 2022
Dear Trish,Thank you for taking the time to rate our property based off your most recent stay. It is great to see you had such an excellent time and we look forward to welcoming you back in the future!Kind regards,Guest Services

10/10 – Uitstekend

Jana

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The check in and check out process took a bit to figure out, but nothing to drastic. The place was clean and comfortable, everything working as expected. The check out process was but unexpected, with all the tasks (place all the dishes, even the ones we didn't use in the dishwasher, take out all garbage including recycling, wipe down all surfaces), but manageable. Parking was okay. Overall, we had a pleasant stay and would book again.
Reactie van Corey op 17 dec 2022
Hi Jana,It is great to read that you had a great stay with us and would be willing to stay with us again for any future visits to Canmore. We take pride in providing a clean and comfortable accommodation for all of our guests as we want to give that home away from home feel. We thank you for staying with us and helping us out with some of the tasks we requested, we look forward to welcoming you back in the future!Kind regards,Corey

10/10 – Uitstekend

Seunghyun

Reisde met familie
Positief: Netheid, comfort kamer
전반적으로 시설 상태는 청결을 유지하고 잘 관리되고 있으나 타올교체 등 직원과의 연락이 어려운 것이 조금 불편하였음. 하지만 가격, 시설, 넓은 공간 등 고려 시 최상임
1 nacht verbleven in december 2022
Reactie van Corey op 17 dec 2022
Dear Seunghyun,Thank you for sharing your experience with us, your feedback is most valuable. While we do not have any staff on site, we do try and provide amenities as fast as possible. We thank you for your understanding. It is great that you enjoyed your stay and we hope to we can welcome you back to the Rockies in the future.Kind regards,Corey

8/10 – Goed

zhiyuan

Reisde met een groep, Reisde met familie
Positief: Comfort kamer
2 nachten verbleven in december 2022
Reactie van Corey op 17 dec 2022
Dear Zhiyuan,Thank you for taking the time to review your stay with us. We are glad to see you had a great stay and look forward to welcoming you back in the future.Kind regards,Corey

8/10 – Goed

Amy

Reisde met huisdieren
Positief: Netheid, voorzieningen
Noise
Reactie van Corey op 17 dec 2022
Dear Amy,Thank you for taking the time to share your feedback with us. We are sorry to hear that it was noisy, but happy to see that you did enjoy your stay with us and look forward to welcoming you back in the future. Have yourself a happy holiday season!Kind regards,Corey

10/10 – Uitstekend

Elena

Reisde met familie
Positief: Netheid, comfort kamer
Elena
Very nice and clean condo in Canmore. I stayed there several times and it was always noise from upstairs. This time it was really quiet. I think that is because they introduced a fine for noise violation. Thank you the condo board for taking care of tourists. The bedding was nice, full kitchen is perfect. Infection control is well maintained . I like the Rocky mountain soap and lotion they put in bathroom. Will defenitely stay again.
1 nacht verbleven in november 2022
Reactie van Igor op 30 nov 2022
Thanks for reviewing your stay, Elena. We hope to welcome you back soon!

6/10 – Redelijk

Stacie

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen
Overall all our stay was just ok. Property is good however paper thin floors had us awake extremely early both days due to three kids and their parents running around stomping, dragging furniture, dropping things and yelling and screaming. Pretty much all day this is what we heard. When booking make sure you ask for top floor accomodations.
Reactie van Igor op 30 nov 2022
Thanks for taking the time to review your stay, Stacie. Your feedback is valuable to us and will be considered for future improvements in the overall guest experience.

10/10 – Uitstekend

Ana Maria

2 nachten verbleven in november 2022

10/10 – Uitstekend

Pat

2 nachten verbleven in november 2022
Reactie van Igor op 17 nov 2022
Thanks for your review, Pat. We hope to welcome you back soon!

4/10 – Matig

Colleen

Reisde met familie
check in procedure was not well communicated
2 nachten verbleven in november 2022
Reactie van Igor op 15 nov 2022
We appreciate your review, Colleen. Our self-check-in procedure is meant to be easy and quick for all of our guests. Your feedback will be considered for future improvements in the overall guest experience. Thanks

8/10 – Goed

Ericka

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Everything was ok. The property was clean and accessible. The only issue we had was the dishwasher was still loaded from the previous stay so we weren’t able to use the dishes right away. Overall, our stay was good.
1 nacht verbleven in oktober 2022
Reactie van Guest Services op 21 okt 2022
Hello Ericka, thank you for your feedback. The dishwasher is loaded and turned on before every arrival that day by our housekeepers to keep the dishes clean.

6/10 – Redelijk

PRABHU

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen
Good size condo. We were in a 3 bedroom condo. fair size kitchen. Poor parking as one spot per condo. We were 8 and therefore had 2 cars. Had to park on the street. The bathroom doors do not have locks which was very inconvenient.
2 nachten verbleven in oktober 2022
Reactie van Igor op 20 okt 2022
Thanks for booking with us Phrabhu. We are glad you enjoyed your stay. Your feedback is valuable and it will be considered for future improvements in the overall guest experience.

2/10 – Ontzettend slecht

Taralee

1 nacht verbleven in september 2022
Reactie van Igor op 2 okt 2022
Thanks for your feedback Taralee. We would like to know how we could've made your stay better.

6/10 – Redelijk

grant

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Great location. No air conditioner so the rooms were very warm. Fans were provided.
3 nachten verbleven in augustus 2022
Reactie van Igor op 25 aug 2022
Thanks for your review Grant. Hope to welcome you back soon.

8/10 – Goed

Gaylene

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022
Reactie van Igor op 22 aug 2022
Thanks for your review Gaylene!

6/10 – Redelijk

Inigo

Reisde met familie
easy access closed to the town
7 nachten verbleven in augustus 2022
Reactie van Igor op 16 aug 2022
Thanks for reviewing your stay Inigo. We hope to welcome you back soon!

10/10 – Uitstekend

Shakir

2 nachten verbleven in augustus 2022

6/10 – Redelijk

Benjamin

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The balcony was under renovation during our stay at the property and the sliding door on that balcony was broken it can’t be locked it’s very unsafe for us specifically we have a child
2 nachten verbleven in augustus 2022
Reactie van Igor op 7 aug 2022
Thanks for your review Benjamin. Unfortunately, some of our decks are under renovation during the summer as we are working to improve the guest experience for the near future. We apologize for the inconvenience. Safe travels!

8/10 – Goed

Atif

Reisde met een groep, Reisde met familie
Positief: Netheid
Great location in beautiful Canmore. Easy access to Banff
2 nachten verbleven in juli 2022
Reactie van Igor op 21 jul 2022
Thanks for your review Atif. We are very happy you enjoyed your stay and hope to welcome you back soon!

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in was easy, if you read all material sent to you. The space in the kitchen was a bit limited for dishes and groceries. There was a limited amount of space for clothing as there was only one dresser in a two bedroom unit, but there was lots of place to hang clothes . It was quiet and the beds were comfortable and a good supply of towels and bath products.
3 nachten verbleven in juli 2022
Reactie van Igor op 15 jul 2022
Thanks for your feedback Elizabeth. We are glad you enjoyed your stay and will consider this us review when improving the overall guest experience in the near future.

10/10 – Uitstekend

Rowena

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The unit we stayed in was very clean and well maintained. Location was ideal for travelling by car and foot. Easy access to the grocery stores, restaurants, centre of town and the highway. The communication for check in and out was easy and clear.
6 nachten verbleven in juni 2022
Reactie van Igor op 27 jun 2022
Thanks Rowena for reviewing your stay. We are very glad you enjoyed the cabins and hope to welcome you back soon!

10/10 – Uitstekend

Yuyan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location
2 nachten verbleven in juni 2022
Reactie van Igor op 25 jun 2022
Thanks for your review Yuyan. We are glad you enjoyed Canmore.