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Beoordelingen van Lodges at Canmore

3.5 out of 5
Lodges at Canmore
107 Montane Road, Canmore, AB

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 274 van 785 beoordelingen" "
Gastenscore: 8 - Goed. 288 van 785 beoordelingen" "
Gastenscore: 6 - Redelijk. 138 van 785 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 785 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 785 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marc, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious well equipped apartments in Canmore
Nice spacious apartment. Well equipped kitchen. Two large bedrooms and bathrooms. Can sleep 6. Private gas BBQ on balcony as a bonus - worked well. Most staff friendly and helpful, one less so. Only issue is internet: it's there but practically not useful due to breaking of connection and extremely slow speed (probably an under-dimensioned connection).
Reactie van Tanya Whelan op 26 dec 2015
Great to hear that you enjoyed your stay Marc! Great to hear that you enjoyed staying in one of our well appointed two bedroom suites, and I am happy to notify you that all of our units have their own private balcony with natural gas BBQ's. I'm glad to hear that majority of our staff were friendly and helpful but would like to apologize for the one who did not make you feel this way as we strive to provide excellent customer service. With regards to the WiFi connection I am happy to notify you that our condo corporation has approved to extend our bandwidth so that guests are able to stay connected during their stay. I would love to welcome you back to The Lodges at Canmore again in the near future.

10/10 – Uitstekend

Luuk, Netherlands

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Large comfortable appartment
Excellent place. Large en comfy. Well-equiped kitchen. Gas bbq was a nice bonus!

8/10 – Goed

Isabelle

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
l'accueil à mon arrivée, était exécrable, son air bête en disait long...... super vue, logement bien équipé
2 nachten verbleven in maart 2024
Reactie van Gary op 2 apr 2024
Dear IsablleThank you for your review on your last stay with us

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Gary op 7 mrt 2024
Thank you for the 4 out of 5 review on your last stay

8/10 – Goed

Shauna

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cute suite!
2 nachten verbleven in januari 2024
Reactie van Gary op 15 jan 2024
Dear Shauna,Thank you for the 4 out of 5 on your last stay with us.

6/10 – Redelijk

jackie

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The unit we had should be updated: bare minimum number of mugs provided for 4 people, hangers provided seemed like second thought, blanket provided for the sofa bed was insufficient for the winter weather (even with 3 layers it was still too thin), sofa bed mattress needs to be replaced (worn out mattress and you can feel the springs), towels provided upon check in were insufficient for 4 people.
6 nachten verbleven in december 2023
Reactie van Gary op 15 jan 2024
Dear Jackie,Thank you for your review on your last stay with us her at The Lodges at Canmore. I will pass on your comments to our housekeeping team to always make sure that there is always enough amenities in the unit for all in the future guest

10/10 – Uitstekend

Heather

2 nachten verbleven in december 2023
Reactie van Gary op 2 jan 2024
Dear Heather,Thanks you for your review of 10 out of 10 on your last stay with us

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Gary op 28 dec 2023
Dear RobertThank you for your 5 out of 5 review on your last stay with us.

10/10 – Uitstekend

Maxwell

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Completely satisfied with our stay. The Manager went the extra kilometre to make sure our needs were met. We will be back.
3 nachten verbleven in december 2023
Reactie van Gary op 28 dec 2023
Dear Maxwell,I 'am very pleased that you and your family enjoyed your stay with us here at The Lodges at Canmore and that everything was to your liking during your stay. We definitely look forward to you and your family coming back in the near future to stay with us.Thanks

10/10 – Uitstekend

Jordan

2 nachten verbleven in december 2023
Reactie van Gary op 4 jan 2024
Dear Jordan,Thank you for your 5 out of 5 rating

8/10 – Goed

Kimberley

2 nachten verbleven in november 2023
Reactie van Gary op 28 dec 2023
Dear KimberleyThank you for your 4 out of 5 review on your last stay with us.

10/10 – Uitstekend

Tamara

1 nacht verbleven in november 2023
Reactie van Gary op 28 dec 2023
Dear TamaraThank you for your 5 out of 5 review on your last stay with us.

8/10 – Goed

Colleen

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Gary op 14 nov 2023
Dear Colleen,Thanks you for the 4 out of 5 review on your last stay with us.

10/10 – Uitstekend

Chris

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff were excellent, considerate and accommodating. We loved our two bedroom suite that we shared with our dog, Marley, we swam in the pool and sat in the hot tub, and walked 7 mins to the restaurant to meet our friends. We would go back in a heart beat❤️
1 nacht verbleven in oktober 2023
Reactie van Gary op 26 okt 2023
Dear Chris,Thank you for your review on your last stay here at The Lodges at Canmore. I'm always glad to read a good review and that you and your family enjoyed your stay and that everything was to your liking. We hope to see you and your family again in the near future as well as Marley.

8/10 – Goed

Joe

Positief: Netheid, staat van de accommodatie en faciliteiten
Multistorey with views to the mountains. Would stay here again and spend more time exploring canmore and surrounding areas.
1 nacht verbleven in oktober 2023
Reactie van Gary op 9 okt 2023
Dear Joe,Thank you for your review of your last stay with us here at The Lodges at Canmore. I'm very glad that you and your family had a great stay with us and that everything was to your liking during your stay. He hopes to see you all again in the near future.

8/10 – Goed

Shirley

1 nacht verbleven in oktober 2023
Reactie van Gary op 4 okt 2023
Dear ShirleyThanks for the 8 out of 10 Review

6/10 – Redelijk

Stephanie

Reisde met een groep
Negatief: Netheid, voorzieningen
The rooms was not clean, something splattered all over walls. Hotel was freezing when in halls.
2 nachten verbleven in september 2023
Reactie van Gary op 3 okt 2023
Dear Stephanie,Thank you for your review on your last stay with us. I do apologize for your unit not being cleaned to our hotel standards and l will be bring this up with our housekeeping team to make sure that each unit is always cleaned and sanitized to standards so that each guest always enjoy and clean room while staying with us. As for the hallways being very cold l will pass this out to our maintenance team to resolve the issue

8/10 – Goed

Remielle

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Gary op 12 sep 2023
Thank you for your review on your last stay with us here at The Lodges at Canmore

10/10 – Uitstekend

Melissa Ann

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is a great place ,near the downtown area, mountain views from our suite. The only thing is. Udate***the carpets . That is all.
6 nachten verbleven in september 2023
Reactie van Gary op 12 sep 2023
Dear Melissa,Thank you for your review. I'm very glad that you and your family enjoyed your stay with us here at The Lodges at Canmore. I will pass on your comment about the Carpet in the unit to our management team to see what the next step is to fix or replace the carpet

8/10 – Goed

Harman

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Overall good but in pictures it’s shown different bedroom settings but in real it’s different plz confirm before u book .
2 nachten verbleven in augustus 2023
Reactie van Gary op 24 aug 2023
Dear Harman,Thank you for your review I'm glad that you and your family had a good time overall here at The Lodges at Canmore as well we will be looking into our pictures that are on the Expedia website.

8/10 – Goed

Patrick

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The property was fine however the portable air-condition unit when we awoke had leaked on the floor (big puddle). When we told the front desk they sent someone over to pick up the unit and said they would bring another one, they never did.
2 nachten verbleven in augustus 2023
Reactie van Gary op 4 sep 2023
Dear Patrick,Thank you for your review on your last stay with us. I do apologize about the Portable Air-Conditioner issue you had during your stay and I will be looking into this today to make sure to make sure that this doesn't happen again for all future guest

6/10 – Redelijk

Devon

Reisde met een groep
Positief: Netheid
Negatief: Comfort kamer
Mediocre for price being charged.
Stayed in a 2 bedroom unit - beds are extremely uncomfortable with dips in the middle. Two pillows provided per bed and pushback was given when asked for more. Bedding is not a hotel standard. No AC. Kitchen was well equipped. Units are tired. I travel frequently for work and this unfortunately missed the mark. The comfort is not there for the price being charged per night.
2 nachten verbleven in augustus 2023
Reactie van Gary op 14 aug 2023
Thank you for your review on your last stay with us. I do apologize that the unit wasn't to your liking for you and your family during your stay. I will pass on your comments and issues to our management team to make sure that are is fixed or replaced so that all can enjoy there stay here at The Lodges at Canmore.

8/10 – Goed

Abigail

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023
Reactie van Gary op 11 aug 2023
Thank you for the 4 out of 5 rating on your last stay with us Thanks

8/10 – Goed

Cameron

Reactie van Gary op 2 aug 2023
Dear Cameron,Thank you for the 4 out of 5 on your last stay with us.

10/10 – Uitstekend

Michael, Dollard Des Ormeaux

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Spacious rooms. Indoor parking can sometimes fill up, which then forces you to find street parking. Pool is located in main building, so if you are in any of the other buildings you will have to cross over to access it.
2 nachten verbleven in juli 2023
Reactie van Gary op 2 aug 2023
Dear Michael,Thank you for your review on your last stay with us here at The Lodges at Canmore. Im glad that you and your family enjoyed your stay with us and we hope to see you all again in the near future.Thanks

8/10 – Goed

Jeff

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Asked for 2 rooms with 2 queen beds, got 1 queen bed & a room with 2 x singles... Otherwise really good...
2 nachten verbleven in juni 2023
Reactie van Gary op 24 jun 2023
Thank you for your review on your last stay with us here at The Lodges at Canmore. When booking on a third party booking site like Expedia unfortunately we do not guarantee beds type only if you book a One bedroom or a Two bedrooms suite. We always try our best at the hotel to help out each guest with the type of beds in the unit to our best ability so that they all can enjoy their stay. I ‘am glad that overall you and your family had good stay Thanks

10/10 – Uitstekend

Josiclete

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to spend vacation. Clean and very organized. Location also amazing!
3 nachten verbleven in juni 2023
Reactie van Gary op 13 jun 2023
Dear Josiclete,Thank you for your review on your last stay with us. Im glad and pleased that you and your family enjoyed your stay with us and that everything was to your liking. He all hope to see you again in the near future.Thanks

8/10 – Goed

Paula

Reisde met partner
Positief: Voorzieningen
When we checked in it was easy and fast and I liked that we got to check in early. We checked out our room and noticed right away that the tile floors were filthy along with the carpets. We carried on unpacking and tried to hang clothes up but there were only 6 hangers. The kitchen had everything we needed except oven mitts. I pulled out a dinner plate and it had jam and hair on it. There were no screens on the windows so we couldn’t get a nice breeze in the suite unless we left the balcony door open, which we did because there were absolutely no bugs- so a plus. ( There’s a portable window a/c in the bedroom) The bed was comfortable. The bathroom tile surround had splashes of shampoo residue and the tile floor was dirty also. There was a patio set on balcony but the umbrella sat in the corner broken. We could have used it in the afternoon/evening when the sun was facing us but I let the front desk know and they said they don’t carry extra umbrellas because the suites are privately owned. The toilet paper was AWFUL. Overall these rooms are set up nicely but it would be great to have them cleaned more thoroughly in between guests. We enjoyed our stay and the view of the trees and mountains.
Reactie van Gary op 7 jun 2023
Dear Paula,Thank you for your review of your last stay with us. I'm glad that you and your family enjoyed your stay and I do apologize for the issues that you had during your stay. I will pass on your comments and issues to our Housekeeping team to make sure that each room is always up to hotel standards for cleanliness so all future guests to enjoy their stay as well as a clean room.

4/10 – Matig

Marisa

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
The place wasn’t clean well. Not enough bedding for 5 people. The one toilet didn’t work well. Tried to get someone to fix it and no one got back to me.
2 nachten verbleven in mei 2023
Reactie van Gary op 30 mei 2023
Dear Marisa,Thank you for your review on your last stay. I do apologize that the room wasn't to your liking and that the cleaning wasn't to yours and property standards. I will pass on your comments and issues that you had during your stay with us to our housekeeping manager to make sure that all rooms have enough bedding as well is cleaned to property standards

6/10 – Redelijk

Steve, Rimbey

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Check in was easy and front desk personnel were friendly. The room did not warrant the price for the rental. The furniture is dated and the couch and chair in the seating area are not comfortable. The shower head is ok, there might be more pressure if the valve switch from the tub to the shower head worked better. There was an awful smell in the hallway, smelled like spoiled milk or vomit that lingered for two days.
3 nachten verbleven in mei 2023
Reactie van Gary op 30 mei 2023
Dear SteveThank you for your review on your last stay with us. We will be looking into all your issues that you had during your stay with us with our management team as well as the owner about the furniture in the unit.

8/10 – Goed

William

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed the location, close to downtown, quiet and our girl loved the pool!
2 nachten verbleven in april 2023
Reactie van Gary op 2 mei 2023
Dear William.Thank you for your review on your last stay with us here at The Lodges at Canmore. I'm glad that you and your family enjoyed your stay and very pleased that she enjoyed the heated out door pool. We hope to see you all again in the near future.

10/10 – Uitstekend

tara

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Warm, personable and professional customer service. Clean, comfortable and cozy suite in a wonderful location.
2 nachten verbleven in april 2023
Reactie van Gary op 1 mei 2023
Dear Tara,I 'am very pleased to read that you and your family had a great stay with us here at The Lodges at Canmore and we hope to see you all again in the near future.

10/10 – Uitstekend

Corinne

2 nachten verbleven in april 2023
Reactie van Gary op 26 apr 2023
Dear Corinne,Thank you for the 10 out of 10 on your last stay with us. We hope to see you all again in the near future.

10/10 – Uitstekend

Tena

2 nachten verbleven in april 2023
Reactie van Gary op 26 apr 2023
Dear Tena,Thank you for the 10 out of 10 on your last stay with us. We hope to see you all again in the near future.

6/10 – Redelijk

Darren

Positief: Netheid
Canmore Getaway
The unit was clean but wear and tear was notable. Nice kitchen space. Bed was firmer than we'd like.
2 nachten verbleven in april 2023
Reactie van G op 18 apr 2023
Dear Darren, Thank you for your review on your last stay with us. I'm glad that you and your party enjoyed your stay with us and l will pass on your comments about the wear and tear of the unit to our management team as well as the owner..Thanks

10/10 – Uitstekend

Galinda

3 nachten verbleven in april 2023
Reactie van Gary op 8 mei 2023
Dear GalindaThank you for the 5 out of 5 review on your last stay with us.

10/10 – Uitstekend

Dayna

4 nachten verbleven in april 2023
Reactie van Gary op 8 mei 2023
Dear DaynaThank you for the 5 out of 5 review on your last stay with us.

8/10 – Goed

Salvadora

3 nachten verbleven in april 2023
Reactie van Gary op 5 mei 2023
Thank you for the 4 out of 5 review on your last stay with us

6/10 – Redelijk

Jacki

Reisde met partner
Positief: Netheid
Properly is more like a small apartment. It would be great for skiers who want to make own meals etc… we were expecting more of a hotel like property. The furniture was not as expected and overall based on price we expected more. Towels were very rough and old and one pillow had no pillow case. Bedside lamp was very cheap and fell apart as soon as shade was touched. Bed was very high and fan above bed was too close to the bed. Overall mediocre experience at best.
2 nachten verbleven in april 2023
Reactie van j op 12 apr 2023
Dear Jacki,Thank you for your review of your last stay with us. I will pass on your comments and issues you came across while you were staying with us to our housekeeping and maintenance to make sure that all is cleaned and fixed for future guests to enjoy themself while staying here.

6/10 – Redelijk

Donia

2 nachten verbleven in april 2023
Reactie van Gary op 11 apr 2023
Thank you

8/10 – Goed

Leslie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed with our family in a two bedroom suite while we skied in Banff. Perfect suite and great location.
2 nachten verbleven in maart 2023
Reactie van Gary op 13 mrt 2023
Dear Leslie,Thank you for your review on your last stay with us, I 'am pleased to read that you and your family had a great stay with us and that everything was to your liking . Hope to see you all again in the near future,

10/10 – Uitstekend

Sooky

2 nachten verbleven in januari 2023
Reactie van Gary op 6 mrt 2023
Thanks you for the 5 out of 5 review on your last stay with us

8/10 – Goed

melanie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean everythhing we needed was in our room.
Reactie van Gary op 5 jan 2023
Dear Melanie,Thank you for your review on your last stay with us. I'm glad that your unit was clean to your liking and that it had everything you and your party needed while you were here..Thanks

2/10 – Ontzettend slecht

Darcie

Reisde met familie
Negatief: Comfort kamer
Pullout the worst I’ve ever seen
Booked one bedroom with a pullout for 2 adults and 2 kids and the pullout was so bad it was unusable. Springs sticking through the mattress. No extra bedding, only 3 towels, McDonald’s garbage bag in our garbage when we first arrived. Too small of a suite and very overpriced. Will never rent here again! These units are privately owned, the owners need to take more responsibility for their suites.
1 nacht verbleven in december 2022
Reactie van Gary op 29 dec 2022
Dear Darcie,As you booked a One-Bedroom suite with a pull-out Sofa for 4 guest for your stay here at The Lodges at Canmore. In our One-Bedroom units we supply 3 Bath towels, 3 Face Cloth and 3 Hand Towels for the guest during there stay. The extra bedding for the pull-out sofa is located in the Master bedrooms closet and we did supply you extra Bath towels, extra pillows and pool towels as per your request during your stay to make sure that you all were comfortable. I will also let the owner know about the pull-sofa what it will need to be replaced. So that future guest can sleep comfortable on the Pull-out Sofa. Thank you

4/10 – Matig

Deanna, Kinuso

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Not clear pool is outdoor only in description, fitness room was also not heated. Thermostats in rooms were not working, luckily fireplace threw off heat. Hallway draft extremely cold and entered into door. All huge factors in enjoyment considering it was -30 for our 4 day stay.
Reactie van Gary op 23 dec 2022
Dear Deanna,Thank you for your review on your last stay with us. After checking on the Expedia website about our property and the pictures that Expedia has it does show that our pool and hot tubs are located outside the building as well in the fitness center the heater is working but when its -30 plus as it has been in Canmore during your stay sometimes it takes time to feel that the heat is working as well in around the building. I will have are maintenance team look into the unit that you stayed in to make sure that the fireplace is working so that all can enjoy the warmth during these cold days of winter in Canmore.Thanks

4/10 – Matig

Jenelle

Positief: Voorzieningen
Negatief: Netheid
1 nacht verbleven in december 2022

4/10 – Matig

Valerie

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We had freezing rain while we were there and the sidewalks and entrance to lobby were so icy that everyone was falling. The staff did not have adequate deicer to handle the situation. Our unit was very poorly stocked for using the kitchen. No pot holders, cutting board, Keirig, and the absolute minimum dishes to survive on. Many common utensils and items usually found in a condo kitchen were not here. Bare minimum of everything.
Reactie van Gary op 5 dec 2022
Dear Valeria,Thank you for your feed back on your last stay with us here. We take the safety of our guest very seriously here at the Lodges of Canmore and l will pass on to make sure that the company as well as our team always makes sure that the walk ways in front of each of each building are clear of debris, snow and ice as well. I will also pass on your comments to our housekeeping team to make sure that each units has all the amenities that our guest need to enjoy there stay with us.

8/10 – Goed

Brennan

Reisde met familie
Positief: Netheid, voorzieningen
The property was clean but a little run down. A bathroom door was missing a hinge pin, the control knobs for the in-floor heat were missing and the knob on the dryer was broken. Luckily I always carry a multitool when travelling so I was able to get this working, but the place could use some maintenance. Overall, the underground parking and in-suite laundry makes it a decent place to stay for a winter getaway with the family.
4 nachten verbleven in november 2022
Reactie van Gary op 17 nov 2022
Dear Brennan,Thank you for your review on your last stay with us here at The Lodges of Canmore. I do apologize about the maintenance issues that you had in your unit while you were staying here. l will pass on your comments to our maintenance team to make sure that all is fixed or replace so that each guest can enjoin there stay with us and not worry about maintenance issues in the unit. I 'am glad that your and your family did have a good time stay with us as well. We all hope to see you all again in the near future.Thanks

8/10 – Goed

Josee

Positief: Netheid
3 nachten verbleven in oktober 2022

8/10 – Goed

Sally

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022