Luxe penthouse, 2 slaapkamers, balkon, uitzicht op bergen | Privékeuken | Een koelkast/vriezer, een magnetron, een oven, een kookplaat
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Beoordelingen van PRC Annex - Pet Friendly

4 out of 5
PRC Annex - Pet Friendly
104-1151 Sidney Street, Canmore, AB

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 56 van 142 beoordelingen" "
Gastenscore: 8 - Goed. 44 van 142 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 142 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 142 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 142 beoordelingen" "

8,2/10

Netheid

7,8/10

Personeel en service

8,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Ian

1 nacht verbleven in maart 2024
Reactie van Guest Services op 20 mrt 2024
We thank you for your review but in future please let us know what we can do better while you are here. We will do our best to make your vacation great!Take care,Guest Services

10/10 – Uitstekend

Hayley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Guest Services op 12 feb 2024
We thank you for your review and hope that you are able to come back to the Rockies again soon.Take care,Guest Services

10/10 – Uitstekend

Eileen

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Luxurious accommodations
2 nachten verbleven in december 2023
Reactie van Guest Services op 23 dec 2023
We thank you for your review and are happy to hear that you loved your condo. We hope that are you able to come back again soon.Have a safe trip home,Guest Services

10/10 – Uitstekend

Claire

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were looking for a quick night away and to bring the dog. We had a room with a view of the Three Sisters. The space was very nice and clean. The bed was extremely comfy.
1 nacht verbleven in december 2023
Reactie van Guest Services op 23 dec 2023
We appreciate your feedback and are happy to hear that you had a nice vacation with us. Take care,Guest Services

10/10 – Uitstekend

Jill

Reisde met huisdieren
Positief: Netheid, voorzieningen
Beautiful property! It was perfect!
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 31 okt 2023
We appreciate your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope that you are able to come back again soon. Take care, Guest Services

10/10 – Uitstekend

Daniel

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 31 okt 2023
We thank you for your review. Please have a safe trip home, Guest Services

2/10 – Ontzettend slecht

Amarjit

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty rooms, extra charges, poor service. Not worth the money. Don’t stay here.
2 nachten verbleven in september 2023
Reactie van Guest Services op 7 sep 2023
We appreciate your feedback but after further investigation you didn't run your dishwasher before check out and the microwave was broken. We will contact you directly to resolve this matter.Sincerely,Guest Services

6/10 – Redelijk

Joong Hyuk

4 nachten verbleven in augustus 2023
Reactie van Guest Services op 28 aug 2023
We thank you for your review but in future please let us know what else we can do to make your vacation fantastic. Have a safe trip home, Guest Services

8/10 – Goed

Sandra

3 nachten verbleven in juli 2023
Reactie van Guest Services op 28 aug 2023
We thank you for your review and hope to see you back again soon in the Rockies. Take care, Guest Services

10/10 – Uitstekend

Jan

Positief: Netheid, comfort kamer
2 nachten verbleven in juni 2023
Reactie van Guest Services op 16 jun 2023
We thank you for your review. We hope to see you back in the Rockies again soon. Have a safe trip home, Guest Services

4/10 – Matig

Dawn

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here becuse it’s difficult to find pet friendly accommodations in Canmore. I had read the reviews so was aware there could be issues but was willing to try it out since we needed to bring our dog. The check-in process is confusing, and there is no parking at the unit once you do find it. It’s outdoor parking in another lot, which is not amazing when it’s -30 and very icy. The whole building is dingy and smells heavily of cigarette smoke. There were blood droplets on the carpet in the hallway and on our patio when we checked in along with some other weird droplets. The unit was worn out the towels rough and stained. The bed was really lumpy and uncomfortable and the sheets were also very rough. The heat was off in our unit but it was so hot in there we had to open the windows in -30 and we were still to hot. It was also really loud with a variety of ongoing sounds all night. We did not sleep. We booked for two nights but decided to leave after one. Always disappointing when you pay so much for a weekend away. I let them know we checked out early and provided some feedback, things I already had noticed were said many times in these reviews. They said we should have let them know however I’m not sure what they could have done about any of this really. They offered us zero discount or refund which is not a surprise. We had of course also paid the extra pet fees for both nights and a $40 dollar early checkin fee to be able to check in before 5pm.
2 nachten verbleven in februari 2023
Reactie van Guest services op 6 mrt 2023
We appreciate your feedback but are very surprised to hear about some of your issues during your stay with us. We offer this pet friendly property for that exact reason as there is a lack of this type of accommodation in town. Because it is pet friendly it is not party of the other properties it is a separate building. There is indoor parking at the adjacent property but most guests prefer to park outside in future just ask our front desk team and they can show you on our map. This building is smoke free so if you ever encounter any smoke please let us know immediately so we can source this out. Unfortunately, in come cases people smoking outside can bring it in with them. Same goes for any unit deficiencies as we would like to help you out while you are here as there is not much we can do after your vacation is already over. We hope this helps and we see you back in the Rockies again soon,Guest Services

8/10 – Goed

Jason

Zakenreiziger, Reisde met familie
Positief: Netheid
3 nachten verbleven in februari 2023
Reactie van Guest Services op 25 feb 2023
We thank you for your review. We hope to see you vacation with us here in Canmore again soon.Have a safe trip home, Guest Services

10/10 – Uitstekend

Tatiana, Wainwright

4 nachten verbleven in januari 2023
Reactie van Guest Services op 6 mrt 2023
We thank you for your review. We hope to see you back again in Canmore soon.Take care,Guest Services

8/10 – Goed

Megan

Reisde met familie
Positief: Netheid, comfort kamer
Nice place but better check in instructions needed
The condo itself is beautiful. The rooms and kitchen are spacious. The view of Rundle, Cascade, Lady Mac etc are incredible. I was not aware that this building is one of many properties owned by the management company. It was a gong show checking in. The check in location is not at this building. It is on Sidney street. You have to drive in circles trying to find parking that is not immediately at the building. The expectation is that you park in a loading zone to drop off your stuff and then move your vehicle to ground level parking but finding out where you can park is a communication nightmare that involves calling back and forth to the front desk. We have a pickup truck which wouldn’t fit in a single parking spot available. The pool is actually in a different building which wouldnt be a big deal in warm weather but during the winter with a baby is a stressful hassle. I wish I had investigated this prior to booking as I would have booked a different hotel. There are also some funny rules that made me laugh. Cooking food with an odour is subject to a fine.
1 nacht verbleven in januari 2023
Reactie van Guest Services op 30 jan 2023
We appreciate your feedback as it helps us make your next vacation even better. We have a variety of properties to keep all of our guests happy. From hotel rooms to 3 bedroom units in various properties in the area including this valued pet friendly option. If you don't require pet friendly but value the pool being in your building we would suggest booking into Paradise Resort Club. We do have underground parking but for larger vehicles there is also parking outside. As per the food odours on occasion some very strong odorous foods were cooked that would inconvenience our next guest. We simply want to be fair to everyone. We hope that this helps answer your questions and we would love to see you back in the Rockies soon.Take care,Guest Services

10/10 – Uitstekend

Neil

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location and amenities!
Reactie van Guest Services op 9 jan 2023
We really appreciate you taking the time to share your rating with us and we are glad that you enjoyed your stay. We look forward to seeing you again soon.

10/10 – Uitstekend

Simon

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Guest Services op 6 mrt 2023
We thank you for your review.Take care,Guest Services

8/10 – Goed

Malina D

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The parking lots were extremely slippery. This was concerning for our elderly family travelling with us. Staff were a little aggressive when a payment discrepancy occurred. Tried to eat breakfast in the morning but no staff showed up to open the restaurant at their scheduled opening time. On a positive note, the kids really enjoyed the pool!
Reactie van Guest Services op 10 jan 2023
We appreciate your feedback. Unfortunately at this time of year when warm out it can become slippery outside. Our maintenance company does their best to sand these areas but if you notice this in future please let us know immediately. We are happy to hear that the kids enjoyed the pool it is a lot of fun on that water slide!Happy New Year,Guest Services

2/10 – Ontzettend slecht

Eun Ja

1 nacht verbleven in december 2022
Reactie van Guest Services op 2 jan 2023
We thank you for your feedback but if there were any issues during your stay please let us know while you are here so we can help correct them. Please have a safe trip home Happy New Year, Guest Services

10/10 – Uitstekend

Theresa

Reactie van Guest Services op 25 apr 2023
We are happy to hear that you had a nice vacation with us in the Rockies. We hope to see you back soon.Take care,Guest Services

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in september 2022
Reactie van Guest Services op 20 okt 2022
Perfect! We hope to see you back soon.Guest Services

10/10 – Uitstekend

Madhav

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022
Reactie van Guest Services op 25 apr 2023
We are happy to hear that you had a great vacation with us.Take care,Guest Services

10/10 – Uitstekend

Bronwynne

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great
2 nachten verbleven in juni 2022
Reactie van Guest Services op 29 jun 2022
Appreciate it!

6/10 – Redelijk

Marle

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen
Finding the condo and instructions to enter the building was confusing. Handicap parking is not clearly identified and was usually used by vehicles with out stickers. Entrance into condo was dark and needed some TLC but once arrived to the room it was a nice.
3 nachten verbleven in mei 2022
Reactie van Guest Services op 14 jun 2022
We will follow-up on some of your comments and are pleased you found the condo to your liking. We hope you enjoyed your stay in the beautiful Canmore. Guest Services

4/10 – Matig

Cassidy

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The sheets were very stiff and itchy, very worn out place, very loud bedroom window. Awful bed/pillows
1 nacht verbleven in mei 2022
Reactie van Guest Services op 2 jun 2022
Dear Cassidy, We appreciate your feedback as it helps make us better. We will look into these deficiencies and do our best to fix them. We are waiting on a new sink for this unit but unfortunately it it's on backorder. Have a safe trip home, Guest Services

6/10 – Redelijk

Dustin

Reisde met familie
Negatief: Netheid
Mediocre at best
The cleanliness of the place when we checked in was not good. The place had been poorly cleaned and it made for a terrible first impression. Then we found out the pool they advertised in the listing was in the Grand Rockies resort which is a totally different facility and we had to walk across the street to access it. When I informed the staff of the poor cleanliness they didn’t seem to really care and they said we could have a refund and leave if we wanted but it was later in the day so we decided to stay and asked for new pillow cases and sheets which they supplied us but we had to remake the bed and change the pillow cases ourselves. The robes they gave us also had holes and it kinda smelled like stale smoke in the suite as well. With so many great options in Canmore I don’t think I would stay here again.
1 nacht verbleven in mei 2022
Reactie van Guest Services op 12 mei 2022
Dear Dustin, We thank you for your feedback but would like to clarify a few things. Our housekeeping team takes great pride in their work and was surprised when you called about the cleanliness however they were prepared at the time to come back again. We do advertise that our pet friendly property is in the adjacent building and that the pool is located across the lane but because you were not happy about this we were willing to oblige. We do apologize as the robe slipped through our quality control and we will do better to make sure it doesn't happen again. We did not have a report of smoke in the unit we do take this seriously as the building is non-smoking. Sincerely, Guest Services

8/10 – Goed

Jill

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in april 2022
Reactie van Guest Services op 19 apr 2022
We appreciate your feedback Jill. We hope to see you back again soon in the Rockies! Take care, Guest Services

10/10 – Uitstekend

SUZANNE

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
we absolutely love staying here, we come every year at this time and treat our family to the pent house. our kids love this room and look forward to it every year
3 nachten verbleven in april 2022
Reactie van Guest Services op 12 apr 2022
We love to hear that. See you next year! Guest Services

6/10 – Redelijk

Cathy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is very well located. Beautiful views. I would not call it a luxury one bedroom. The sheets were not good quality; very stiff. If you turned on the fireplace, the air conditioning would leak onto the mantle.
2 nachten verbleven in februari 2022
Reactie van Guest Services op 2 mrt 2022
Thanks for staying with us. We will follow up on your comments and we appreciate the feedback. Guest Services

4/10 – Matig

Ashley

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
the kiddie pool was a bit run down, but we loved the Hot tub. The room was dirty, blood from meat in the fridge, there was doggy poop bags left on the deck and the beds were horrible.
2 nachten verbleven in februari 2022
Reactie van Guest Services op 16 feb 2022
It looks like things were missed in your suite and for that, we apologize. We hope you had a safe trip home. Guest Services

8/10 – Goed

Juan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
Not as advertised, a completely different room!
When my family and I found a great room to rent the week before Christmas, we couldn't wait to arrive. When we did, the room was not even remotely close to what was advertised and pictured. We thought we were arriving to a modern, sleek, updated room with an island, in-suite laundry, something that we normally stay at. What we showed up to was a completely different room than what we had booked. The hotel staff assured us that this was the room hotels.com reserved for us, but not only did in not have in-suite laundry, it had no island, it was dated (by decades), it also had a dirty stained carpet. It was literally a completely different room than what I reserved. To add salt to the wound, the pull out didn't have sheets for our kids nor staff to retrieve some from since we checked in so late. We tried to find another hotel at 10pm at night but didn't have any luck as it was the week of Christmas and the Grande Rockies was also sold out. Since we had driven 2 hours to get here, going home was not an option. The entire experience was very upsetting and I would not recommend trusting this listing as it is completely false advertising and should be reviewed and updated immediately before others are duped like us.
2 nachten verbleven in december 2021
Reactie van Guest Services op 14 feb 2022
We appreciate your feedback but we are very surprised by your comments. All of our units are standard for what you receive and have laundry access.We do have a variety of unit sizes and configurations perhaps you looked at the general property pictures? As per extra linens they are normally kept in the closet or hamper in most units. We also have an after hours emergency line we wish that you had called us with any questions or deficiencies as we are always here to help. We will check with your booking agent to make sure that everything is correct but we haven't received any other complaints about this. Please take care, Guest Services

10/10 – Uitstekend

Tammy

Reisde met huisdieren, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The pet friendly accommodation was located in a separate building from the other resort. It was quiet and very clean. It was a large space.
1 nacht verbleven in januari 2022
Reactie van Guest Services op 16 feb 2022
We are pleased to be able to accommodate your pet. That is so important to people. Guest Services

10/10 – Uitstekend

Alison

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great rooms and the pool was fun. Will definitely stay here again!
1 nacht verbleven in januari 2022
Reactie van Guest Services op 16 feb 2022
Perfect! We love to hear that. Guest Services

10/10 – Uitstekend

Ga Hyeon

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very cleanly and spacious. Check in process was easy and front desk was helpful and friendly. There is a fee for pets per night ($21). It would have been nice if there were extra blankets - said it could sleep 6 but only had bedding for four????
1 nacht verbleven in januari 2022
Reactie van Guest Services op 22 jan 2022
We appreciate your feedback. There is extra bedding either on the closet shelves or console behind the sofa. In future please call our front desk team and they will gladly help you. We hope to see you back in the mountains soon, Guest Services

4/10 – Matig

Carey

Reisde met familie
Positief: Netheid
1 nacht verbleven in december 2021
Reactie van Guest Services op 4 jan 2022
We thank you for your review but it would help if you could let us know what we can do better to make your vacation fantastic. Happy New Year, Guest Services

6/10 – Redelijk

Chris

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Parking was confusing, staff seemed disorganized. Room was alright, like a small apartment.
3 nachten verbleven in december 2021
Reactie van Guest Services op 29 dec 2021
We appreciate your feedback. We are training new staff so they are learning in the meantime we do appreciate your patience. Either way if you are confused by anything please let us know immediately so that they can learn. Happy New Year, Guest Services

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Awesome pool but little sleep
I thought this would be an easy review but although the property was beautiful the beds were hard and pillows were bad.. We could hear weird HVAC and plumbing noises all night. No blinds on the windows where kids were sleeping. He had a fun stay but no one really got any sleep. The pool is actually in another related hotel and its super inconvenient to get there and get changed with 3 small kids. Change room is cramped. We thought we should have stayed in that hotel instead. That said, the pool was EXCELLENT and my kids LOVED IT. Swim outside hot tub and just really well kept. Pool saved it for sure but I wish we had better beds and better step up for sleeping considering we had a condo. Staff was lovely. Parking was weird. First come first serve so if you left at the wrong time you couldn't find any. Contractors had at least 4 or 5 stalls taken.
1 nacht verbleven in december 2021
Reactie van Guest Services op 11 dec 2021
PRC Annex is next door and is a pet friendly option for our guests. If you don't have any pets we also provide accommodations at Paradise Resort Club and Spa. The pool is located at that property but no pets are allowed there. Most buildings in Canmore use a boiler system for heat. When it gets colder out it will kick in. If noisy we can ask our HVAC Company look into it. We will also look into the bedding and pillows but most guests prefer firm mattresses. As per parking we actually have dedicated stalls for our guests. Your unit number is posted on the far end of the parkade closer to the property so there must have been some miscommunication with our front desk team. We will look into this. We hope you had a safe trip home. Guest Services

4/10 – Matig

Trish

3 nachten verbleven in november 2021

6/10 – Redelijk

Colleen

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very disappointed. Our room was in poor condition, many obvious repairs needed ( major cracks in bathroom sink, the tub also has several cracks, the baseboards were lifting off the walls, the loudest washing machine we've ever seen ) The linens were stained and in disrepair. The elements are the stove top were lifting - potential fire hazard while cooking. The overall cleanliness was poor. Streaks down the walls, grim on walls and cupboard doors. We tried to get out of the reservation but were told it was prepaid. If we left early the could try to rent out the room but if they did it would cost us a service fee of $80.00. After two of three nights we just walked away and went home. The parking although underground is far away. The pool is in a different building ie: belongs to another property and you have to walk outside to get there. Once in the main building I had a question about the pool and the guest services in the main building told me I had to call over to guest services from "other" building. You definitely feels like a lesser guest when staying in the Annex building.
3 nachten verbleven in november 2021
Reactie van Guest Services op 25 nov 2021
Wow, that is quite the list. We will follow up on your comments to determine if the room needs maintenance. We hope you had a safe trip home. Guest Services

10/10 – Uitstekend

Michaelia

1 nacht verbleven in oktober 2021

6/10 – Redelijk

Ashleigh

Reisde met familie
Positief: Netheid, comfort kamer
The room was clean, definitely older. Gave off hints of previously being a smoking room. Room we received was different then in the picture. The pool was located in a separately building-not ideal for young children. Once at the pool the kids slide was so run down and rough it wasn’t fun to slide down. Our stay was overall good. Beside being disappointed in the age and style of our room things were clean.
1 nacht verbleven in oktober 2021
Reactie van Guest Services op 27 okt 2021
Thanks for staying with us. We hope you had a safe trip home. Guest Services

10/10 – Uitstekend

Tess

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very kind and clean
2 nachten verbleven in oktober 2021
Reactie van Guest Services op 13 okt 2021
Excellent! We love to hear that. Guest Services

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Beautiful view, well equipped, very comfortable and mostly very quiet
3 nachten verbleven in oktober 2021
Reactie van Guest Services op 13 okt 2021
Perfect, please come back soon. Guest Services

10/10 – Uitstekend

Ernest

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
allowed pets which we did not have with us but enjoyed it. Nice and private access to building
4 nachten verbleven in september 2021
Reactie van Guest Services op 6 okt 2021
We love to hear that. Please come back and see us as soon as you can. Guest Services

10/10 – Uitstekend

Kathryn

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a lovely place to stay for a couple days, the parking was a bit confusing but once we got that sorted it was great. The kids loved the pool and all loved having onsite laundry :)
2 nachten verbleven in september 2021
Reactie van Guest Services op 14 sep 2021
That is good to hear. Please come back and visit us soon. Guest Services

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for seven nights and overall it was a great stay. The place was quiet, great kitchen, close to the town centre and suited our family needs. The beds were comfortable and we had amazing views of the mountains. The kids loved the pool and the water slide. They begged to go everyday. The areas for improvement would be that there was something wrong with the fridge, we advised the admin someone came and tinkered around and we never saw them again. The fridge was never fixed while we were there. We also had to request to have out garbage and recycling taken as it was a few days before someone came to collect it (this is included in the service). Lastly, the parking lot is a challenge. I am not sure if it is a common thing in Alberta but users of the lot were unable to park within the lines and if you have a large car you have to squeeze yourself in. Unfortunately our car took a few scratches. This is not a complaint on the property but just be aware when using the lot. Overall we had a great stay and our family enjoyed our holiday. Thank you!
7 nachten verbleven in augustus 2021
Reactie van Guest Services op 16 aug 2021
We appreciate your feedback and will look into the issue with the fridge and apologize of the garbage not being picked up. We hope to see you back soon. Guest Services

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
Love the location. Easy to get to some nice eateries and stores. Great access to biking trails. Our kiddo loved the pool that we could use at the resort next door. Check in and check out were easy. Only complaint was that some of the things in the suite needed repair. E.g., the towel bar in the bathroom couldn’t be used due to it detaching from the wall, and the balcony door had a faulty lock. This is our go-to place to stay as a family with pets when we’re in Canmore. We will continue booking it for our annual trip there.
4 nachten verbleven in juli 2021
Reactie van Guest Services op 6 aug 2021
We love to hear that and have already looked after the repairs that were needed. We value our guests and particularly the repeat guests. We hope to see you soon. Guest Services

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The suite we stayed in was clean and spacious with a nice balcony. The kitchen was well-stocked. We had access to the swimming pool (which recently re-opened). The only downsides were the poor Wifi and not being able to reach the front desk consistently. Overall. We really enjoyed our stay!
3 nachten verbleven in juni 2021
Reactie van Guest Services op 29 jun 2021
We are also pleased that the restrictions look like they will be lifted soon and access to pools can go back to normal. We hope to see you back soon. Guest Services

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Thoroughly enjoyed staying at this property. So nice to be able to bring our dog with us!
2 nachten verbleven in april 2021
Reactie van Guest Services op 19 apr 2021
We appreciate your feedback. Canmore is a great place to enjoy with your pet we are happy to hear that you had a great time! Have a safe trip home we hope to see you back again soon, Guest Services

10/10 – Uitstekend

Michelle

Positief: Netheid, comfort kamer
1 nacht verbleven in april 2021
Reactie van Guest Services op 19 apr 2021
We thank you for taking the time to offer us your review. We hope to see you back in the Rockies soon, Guest Services