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Beoordelingen van Whitsundays Rainforest Retreat

3.5 out of 5
Whitsundays Rainforest Retreat
Lot 100, 13 Border Drive, Cannonvale, QLD

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 107 van 242 beoordelingen" "
Gastenscore: 8 - Goed. 82 van 242 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 242 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 242 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 242 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mariette

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bijzondere plek
Hartstikke mooi en luxe verblijf, helaas geen fijn bed Super aardige eigenaar
1 nacht verbleven in augustus 2019
Reactie van Pete from The Retreat op 20 aug 2019
Thanks Mariette. I'm glad you had a good stay. Enjoy the rest of your trip. Pete

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Glad you had a great time. All the best. Pete & Jules

8/10 – Goed

Jason

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023

8/10 – Goed

gladys

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Andrea

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Imogen

Positief: Netheid, personeel en service en voorzieningen
Such a beautiful spot, waking up in paradise!
1 nacht verbleven in november 2021

2/10 – Ontzettend slecht

mario

1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Jose

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
1 nacht verbleven in september 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
1 nacht verbleven in juni 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
6 nachten verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
2 nachten verbleven in juni 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
1 nacht verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Clean and tidy, easy parking, on highway but set back, so was quiet
1 nacht verbleven in mei 2021

8/10 – Goed

Rick

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing place , defintly worth a night there
1 nacht verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay was the highlight of our stay in Airlie Beach. Spa under the stars! Great panoramic water views and rain forest right on opposite side. Perfect balance. Peter we really appreciated your help with our luggage, bringing it down to the street for us. You have planted a seed in my mind and I will be back. Your are right, we could have check-out any time we liked, but we can never leave :-)! Maybe see you soon!
1 nacht verbleven in mei 2021

8/10 – Goed

keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value
Friendly and helpful staff. Good location.
1 nacht verbleven in april 2021

6/10 – Redelijk

Nathan

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Nice views but rooms small and uncomfortable
The accommodation was a share house on the hill with 4 bedrooms - 2 which we had and 2 were other guests. Hence kitchen / lounge / balcony was shared. The house was spacious but the bedrooms were small. Nice views and friendly host. But the bedrooms were very small and not well laid out, with cheap and unconformable bedding and furniture. The property is probably best suited to those looking for a 4 bedroom house to share - it was hard to tell on the listing the details of the property when booking.
4 nachten verbleven in januari 2021

4/10 – Matig

Mike

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Beware of this place
The view was great. What was not shared is that the unit is in a shared house, four units with a shared lounge, kitchen, and outdoor area. Plus the mattress in the original unit was broken on one side. Would not stay here again
1 nacht verbleven in april 2021
Reactie van Pete - Manager op 11 apr 2021
Hi Mike Yes, the main living area in the House is a shared area. You have your own private facilities in your room (Toilet, Shower, Sink/Vanity and Tea/Coffee making facilities). If you choose to use the Kitchen there may be other guests around (or not). As for the bed, thank you for making me aware on the day. Someone had simply broken a couple of the slats on the base. I'm glad I was able to immediately move you to another Queen Room within the same House. Being a Monday I was able to give the entire house to you for the night worth $488p.n. Considering you were exceptionally looked after for your one night stay I really do find it difficult that you had put up such a Rude and Unappreciative Review. It was very undeserved and I am very pleased you "would not stay here again". I wish all the best to you mate. Pete

10/10 – Uitstekend

Daniella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Honeymoon suite excellent value
We stayed in the honeymoon suite, it was 3 times as big as any room you'd want. Large bath and shower, plus a spa bath outside on the deck, to enjoy sunset spa and wine. Our host Peter was fantastic, super helpful and couldn't have done more for us. Great views and close to a shopping centre, including the suggested locals pub Banjo's, with great food and cocktails. Close to coral sea resort and marina for sailing trips and jetski tours, less than 5 mins from town. Ask Peter to tell you the backstory of the main house 😉 it contains love, lust, betrayal and great wealth, or make up your own story of how this house kickstarted Frank Walker with National Tiles, as it has floor to ceiling tiles. Superior value.
3 nachten verbleven in maart 2021
Reactie van Pete - Manager op 3 apr 2021
Thanks guys for your wonderful Review. I'm so pleased you had such a great stay. Hope to see you again soon. Take care guys. Regards Pete

4/10 – Matig

Ayesha, Cairns

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
We booked a hotel through last minute.com and when we arrived it was shared accommodation. Last.minute refused to give us a refund and unless the owner agreed. He naturally disagreed. There was no wifi, daily cleaning, no lock on the front door, the house & furniture needed maintenance. The owner did reach a compromise and did not place more people within the house after the first night. The accommodation has wonderful views but is not a hotel.
3 nachten verbleven in januari 2021
Reactie van Pete - Manager op 9 mrt 2021
Hi Ayesha. You came to our property expecting 5 star accommodation and service. I gave you an entire 4 Bedroom House with $488p.n. for only $90p.n. You had only booked your room which you had the key to. You are now saying you should have had the House key, you should have then paid the $488p.n. You are very unappreciative of what lengths I went to to make your stay a memorable one. Maybe you need to increase your budget next time to a level that matches your 5 star expectations. All the best mate. Pete

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was awesome, absolutely spectacular view and facilities. Pete was a great host, highly recommended.
1 nacht verbleven in januari 2021
Reactie van Pete op 12 jan 2021
Thanks guys. I'm so glad you enjoyed your stay. Take care. Pete

10/10 – Uitstekend

DAPHNE KATHERINE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Awesome view, bed was uncomfortable though and hot water only trickled out of shower which was a pain, but the views were stunning.
1 nacht verbleven in oktober 2020
Reactie van Pete op 22 okt 2020
Thanks guys for your comments. Glad you loved the views. Apologies for the low hot water pressure. I found the issue whilst waiting for the plumber to arrive and it was repaired in minutes. All is running perfectly now. Hope to see you again soon. Take care. Pete

8/10 – Goed

Jocene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2020
Reactie van Pete op 20 okt 2020
Thanks Jocene. Take care. Pete

8/10 – Goed

Horacio

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
pectacular views
Good location, comfortable and easy place to stay.
2 nachten verbleven in september 2020
Reactie van Pete From the Retreat op 21 sep 2020
Thanks mate. I'm glad you enjoyed your stay. See you again soon. Pete & Jules

10/10 – Uitstekend

Miroslav

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Great service, great property and magnificent view. Will come back
1 nacht verbleven in augustus 2020
Reactie van Pete From the Retreat op 1 sep 2020
Thanks guys. Glad you loved your stay. Take care. Pete

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2020
Reactie van Pete op 19 mei 2020
Thanks Guys. Regards Pete

8/10 – Goed

Siobhan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing views
We stayed here before our whitsundays trip on the Matador and it was lovely. I wouldn’t recommend walking up the hill with a rucksack the size of yourself but the walk is worth it for the views. The pool and snooker etc at the top are great! Pete was awesome and rang several taxis for us as our English SIM cards weren’t working.
1 nacht verbleven in maart 2020
Reactie van Pete op 16 apr 2020
Thanks guys. Glad you had a good stay. Take care. Pete

10/10 – Uitstekend

Paul, Kingston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peter was the most attentive and kind host. The experience was definitely first rate, a very relaxing stay.
1 nacht verbleven in februari 2020
Reactie van Pete op 16 apr 2020
Thanks Paul. I'm so pleased to see you had a good stay. Take care mate. Pete

6/10 – Redelijk

Grit

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
könnte schön sein, wenn es gepflegt wäre!!!
Eigentlich könnte es genial sein, aber leider ist es in einem recht ungepflegten Zustand. Die Küche super ausgestattet, aber dreckig. Aus dem Kühlschrank roch es unangenehm, der Wasserhahn war defekt. In unserem Zimmer häufte sich der Dreck auf dem Deckenventilator, so dass wir ihn nicht benutzten, um nicht den Dreck im Zimmer zu verteilen. Das Bett war auch von schlechter Qualität. Einzig positiv war der geniale Ausblick aufs Meer.
2 nachten verbleven in februari 2020
Reactie van Pete op 16 apr 2020
Thanks for your feedback. The tap was just loose and needed tightening. Apologies for the other guests in the lodge who hadn't covered their leftovers they had placed on their shelf in the fridge.Take care guys.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a lovely stay at the rainforest retreat and will be back!
2 nachten verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Pete op 6 jan 2020
Thanks for your rating

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2019
Reactie van Pete op 10 dec 2019
Thanks for the Rating. Pete

8/10 – Goed

Geverifieerde reiziger

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome view from main area. The hill climb was a bit scary but worth it.
1 nacht verbleven in november 2019
Reactie van Pete op 25 nov 2019
Thanks for your Review. Take care

10/10 – Uitstekend

brian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Pete op 15 nov 2019
Thanks Brian. Glad you had a great stay. See you again soon. Take care. Pete

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed one night and were warmly welcomed by Pete. The location is stunning. We had a room in a villa, which had no other bookings so we had it to ourselves. We had views of the rainforest and the sea. Our room was a little small but was ok . We didn't have time to really use the villa facilities but it looked well set up.
1 nacht verbleven in oktober 2019
Reactie van Pete op 15 nov 2019
Thanks guys. Glad you had a great stay. Take care. Pete

10/10 – Uitstekend

Fabienne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Une vue magnifique, une chambre superbe, un hôte charmant. Que demander de plus ? Nous avons passé deux jours qui nous laisseront un excellent souvenir.
2 nachten verbleven in oktober 2019
Reactie van Pete from The Retreat op 28 okt 2019
Thanks guys. So glad you had such a great stay. Take care guys. Pete

8/10 – Goed

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your Rating

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your Rating

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Great views!! Good host, the place had all we needed. A few let downs was that the TV couldnt change channels on the remote or the actual TV, and some of the lights don't work, we also couldnt find the light switch for the balcony, but overall was good.
2 nachten verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your wonderful Review

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
2 nachten verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your Rating

8/10 – Goed

Steven

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice view.
Fantastic view, bed was noisy, and not sure if the shower floor was clean, or just the type of finish.
1 nacht verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your wonderful Review

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
We stayed in the Honeymoon Suite, it's a very large room with a nice view but it kind of stops there... The room could do with some basic maintenance. Several lights not working, ceiling fans rusty and paint peeling off the blades, toilet roll holder siliconed to the wall, room needs a fresh paint and the universal tv remote was useless. Peter the owner was very friendly and we received a welcoming check in.
2 nachten verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your wonderful Review

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your Rating

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great place to stay if you like to be within the rainforest. The ocean views are spectacular. A great place to destress and enjoy the natural beauty of Cannonvale.
2 nachten verbleven in september 2019
Reactie van Pete from The Retreat op 16 okt 2019
Thanks guys for your wonderful Review

8/10 – Goed

Jil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful views
Beautiful views from the seaview rooms although I had a mountain view. The timber floors look great but can be very noisy when other guests walk around. Room was adequate for my stay & other than the first night (where there was an all night party next door) was quiet & pleasant. The walk up & down the hills gave me plenty of exercise also.
4 nachten verbleven in augustus 2019
Reactie van Pete from The Retreat op 11 aug 2019
Thanks Jil. Glad you had a good stay. See you again soon. Pete

10/10 – Uitstekend

Mrs

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would say its just fantastic the view is good and its very clean and relaxing
1 nacht verbleven in augustus 2019
Reactie van Pete from The Retreat op 11 aug 2019
Thanks guys for your nice comments. See you again soon. Pete

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Pete from The Retreat op 11 aug 2019
Thanks guys. Take care. Pete

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Explanation on web site was not clear. This is very much catered for backpackers and is shared accommodation. Not for the weiry traveller needing a peaceful rest
1 nacht verbleven in juli 2019
Reactie van Pete from The Retreat op 22 jul 2019
This is not a fair comment towards our property. The guests had driven for over 12 hours, arrived late on a Sunday night and demanded they had booked a whole house for their $84. They didn't get out of the car and drove off. This Review does not correctly represent our Retreat and should be removed. Look at all of our other reviews and you will immediately recognise this review is not consistent with all others. I request it be removed

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family in GBR.
Fantastic hospitality and an excellent venue on the hill top overlooking the water.
2 nachten verbleven in juli 2019
Reactie van Pete from The Retreat op 22 jul 2019
Thanks Darren. I'm glad you enjoyed your stay. See you again soon. Pete