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Beoordelingen van Hout Bay Manor

4 out of 5
Hout Bay Manor
P.O. Box 26232, Baviaanskloof Road, Cape Town, Western Cape (province)

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 5 van 9 beoordelingen" "
Gastenscore: 8 - Goed. 3 van 9 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 9 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 9 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 9 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

6 nachten verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Manor & Peaceful Surroundings
From the moment we arrived to the minute we left we felt so looked after. Unfortunately they resold the room we had booked and paid for - and were unable to move us to the correct room, as they were fully booked. However; they did offer us dinner in the hotel restaurant that evening, on them, which was gratefully received - and the food and wine was delicious! We only stayed for one night, but certainly enjoyed the peaceful surroundings and attentive staff. We especially loved that they serve breakfast there until 4pm! We would not hesitate to stay here again, only next time we would definitely book to stay for longer. We would like to say a BIG thank you to all the staff there for a wonderful stay! 😊
1 nacht verbleven in november 2019
Reactie van Hout Bay Manor Team op 6 jan 2020
Good Day, Thank you very much for choosing to stay with us and also for the positive feedback. We deeply apologies for the overbooking incident and looking forward to welcoming you back again in the nearest future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Excellent hotel with excellent service. Breakfast was outstanding. Highly recommended.
2 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We recently stayed at the Hout Bay Manor. The hotel is very nice and appointed well. The room was spacious, but like a lot of hotels in South Africa, electrical outlet in the rooms are limited. The room was very nice with all the amenities of a first class room. Well decorated, refrigerator, safe nice shower, separate bath, etc. The working staff here was friendly and will engage in conversation, while the desk staff and management was more stand offish. The room came with a nice breakfast, served to order. The pool and patio area is nice. There is a bar plus a sitting area with a fireplace and tv. The wifi is limited and don't try to get it in your room. All in all this is a very nice hotel.
2 nachten verbleven in mei 2019
Reactie van FO Team op 29 mei 2019
Thank you very much for your feedback, much appreciated.

10/10 – Uitstekend

Pierre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
World traveller
Perfect
1 nacht verbleven in mei 2019
Reactie van FO Team op 29 mei 2019
Thank you very much for your feed back.

10/10 – Uitstekend

Shiralee

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2018
Reactie van Jennifer op 18 aug 2018
Dear Shiralee, Thank you very much for choosing to stay with us and we glad you enjoyed your stay with us. We look forward to have back again. Kind regards

10/10 – Uitstekend

juha, turku

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful
Great staff, beautiful decoration, located in a quiet area, too hard beds
Reactie van Jennifer op 2 jan 2018
Dear Juha, Thank you very much for the feedback and we look forward to having you coming back to stay with us in the nearest future. enjoy the rest of your holidays in South Africa.

6/10 – Redelijk

Geverifieerde reiziger

Disappointed
Heard so much about this hotel, but didn't quite live up to its reputation, beautiful building and decor but lacks atmosphere. We had to search for staff to serve us a pre dinner and post dinner drink! Think more staffing is required.
Reactie van Annelice op 14 mrt 2017
Dear Sir/Madam, Thank you very much for your constructive feedback. This will help us to improve our standards and guest expectations. Hope to see you soon staying with us. Kind regards Annelice

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer