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Beoordelingen van Southern Sun Waterfront Cape Town

4 out of 5
Southern Sun Waterfront Cape Town
1 Lower Buitengracht, Cape Town, Western Cape

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 120 van 253 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 253 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 253 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 253 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 253 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sjors

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel for a family stay.
7 nachten verbleven in januari 2018
Reactie van Pieter op 19 feb 2018
Dear Sjors Thank you for your support. Kind regards Pieter

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018
Reactie van Pieter op 29 jan 2018
Dear David Thank you for choosing to stay with us and for the great score. Kind regards Pieter

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prima hotel ,goede service, bekwaam en behulpzaam personeel. goede locatie voor stad en congresbezoek. algemene veiligheid van de stad is matig na zonsondergang, hotel speelt hier goed op in met shuttleservice en controle
8 nachten verbleven in juni 2017
Dear Anonymous Thank you for taking the time to provide us with feedback following your stay in Cape Town. We are pleased to see you had a great stay and were satisfied with our service and facilities. We trust we will have the opportunity to welcome you back again in the not too distant future. Kind regards Pieter

8/10 – Goed

Martine and Inge

Positief: Netheid, personeel en service en comfort kamer
A good holiday
Het hotel was goed gelegen en de kamers netjes. Een extra pluim voor het vriendelijk personeel. 1 kleine opmerking, iets te veel schreeuwende kinderen maar dat ligt meer aan de ouders dan aan het hotel. Ook het restaurant is een aanrader.
Reactie van Rushana op 18 aug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Rhiannon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were great. Couldnt be more helpful. Hotel was fine. Maybe due to SA power generation issues but the AC made a noise, but didnt seem to be cold. Other slight negative was that the hotel name says its at the Waterfront. But we were advised it wasnt safe to walk anywhere from hotel so had to rely extensively on Ubers. Which were very cheap. Overall would recommend.
7 nachten verbleven in maart 2024
Reactie van Liza Putuma op 30 mrt 2024
Dear Rhiannon,Thank you so much for your positive feedback. Thank you so much for choosing our hotel.

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly, room size and conditions beautiful. Restaurants just way too pricey , glad breakfast was included.
4 nachten verbleven in maart 2024
Reactie van Liza Putuma op 30 mrt 2024
Dear Michelle,Thank you so much for choosing us, and much appreciated for your positive feedback.

8/10 – Goed

Joshua Fred

Positief: Netheid, staat van de accommodatie en faciliteiten
It seems safe
Reactie van Liza Putuma op 30 mrt 2024
Good day Joshua,Thank you so much for choosing our hotel.Kind regars,Liza

8/10 – Goed

Troy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Value
The breakfast and service is excellent! I just got off a cruise ship and my shower is smaller and there's no electric outlets in the bathroom. Its a good value and its a 20 minute walk to the V & A Waterfront
1 nacht verbleven in februari 2024
Reactie van G op 16 feb 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Charlene

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Such a friendly atmosphere.
The people are amazing and so friendly.
1 nacht verbleven in februari 2024
Reactie van G op 16 feb 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were amaxing
3 nachten verbleven in januari 2024
Reactie van G op 16 feb 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.

8/10 – Goed

Stefan

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Stefana

Negatief: Voorzieningen
Horrible. No A/C. Took over an hour to get ice! One bar of soap. Never again
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023

8/10 – Goed

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All in all cannot fault the hotel. Great condition, food is good and staff are very helpful. I stayed for 11 nights along with 4 colleagues for a work trip. Would have given 5 starts except all of my colleagues received a welcome gift and complimentary mid-stay gift and I received nothing

10/10 – Uitstekend

Michelle Marie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were very comfortable during our stay and had all our requests taken care of. It was convenient to take the shuttle to the V&A Waterfront and which we did a few times for both shopping and dining.
4 nachten verbleven in november 2023
Reactie van Liza Putuma op 28 nov 2023
Good day Marie,Thank you so much for your feedback, we are gladly you have enjoyed your stay.Kind regards,Liza

6/10 – Redelijk

SHARIEM

Reisde met familie
too expensive for an average hotel
2 nachten verbleven in november 2023

8/10 – Goed

Frédéric

Zakenreiziger
5 nachten verbleven in november 2023
Reactie van Liza Putuma op 30 nov 2023
Dear Frederic,Kindly advise as to how can we assist.

10/10 – Uitstekend

Aurelio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hospitality.
4 nachten verbleven in september 2023
Reactie van SS Waterfront Team op 27 sep 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Stefano

2 nachten verbleven in september 2023
Reactie van Southern Sun Waterfront Team op 19 sep 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Southern Sun Waterfront Team op 8 sep 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Felicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were quite professional and màde us welcome.
8 nachten verbleven in juli 2023
Reactie van Southern Sun Waterfront Team op 10 aug 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Rodolfo

1 nacht verbleven in juni 2023
Reactie van Southern Sun Waterfront Team op 27 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Evelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van SS Waterfront Team op 26 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Melissa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super nice staff, just okay rooms
2 nachten verbleven in juni 2023
Reactie van Rushana op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Soumya

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
X
7 nachten verbleven in mei 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Natasha

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The team were friendly and helpful
6 nachten verbleven in mei 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Leonardo Homero

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location near to the International Convention Center. Quieter than other hotels in the area.
5 nachten verbleven in mei 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Bradley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Maki

1 nacht verbleven in mei 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Luhann

1 nacht verbleven in april 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Mark, St Albans

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good clean functional hotel, with shuttle every 30 mins to Waterfront. 25-30 min Uber to the airport
1 nacht verbleven in april 2023
Reactie van SS Waterfront Team op 29 mei 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

4/10 – Matig

David

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
I liked that the property was very convenient and the staff were friendly. The facilities were wanting, no gown or bathroom slippers in my room.
2 nachten verbleven in maart 2023
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Koketso

1 nacht verbleven in februari 2023
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

4/10 – Matig

Conor

5 nachten verbleven in december 2022
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

6/10 – Redelijk

Mira

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Good stay but
Rooms tooo smalll . Otherwise cleaning all good
6 nachten verbleven in december 2022
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

JOEY

Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Alessandro

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
6 nachten verbleven in december 2022
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Sia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in november 2022
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

6/10 – Redelijk

Dianne, PALOS HEIGHTS

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Only 1 walkable restaurant near hotel. poor Reception staff was not friendly or helpful. Poor Concierge staff was helpful. not enough towels or bottle water in room electricity went off twice requiring maintenance
2 nachten verbleven in november 2022
Reactie van Waterfront Team op 20 jun 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Rushana op 23 aug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

James L

1 nacht verbleven in augustus 2022
Reactie van Rushana op 22 aug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Lee

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Their breakfast was very good and the service was excellent. Thank you to ladies like Thandiwe and Xholiswa.. However, their dinner options are very limited and not kid friendly. Their desert cakes arenot fresh.
3 nachten verbleven in augustus 2022
Reactie van Rushana op 18 aug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Serge

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Rushana op 2 aug 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Clare

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was ideally located for us to explore Cape Town and a very short walk from the V&A waterfront district. The hotel did offer a shuttle bus service but we wanted to walk and see everything. The breakfast and choice was excellent. The staff were very helpful, courteous and polite. Would definitely recommend this hotel.
3 nachten verbleven in juni 2022
Reactie van Ruahana op 4 jul 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards Southern Sun Waterfront Team

8/10 – Goed

Warren

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Great Location.
I have stayed here a few times over the years but have not been back for a few years. The hotel is very well located at the bottom of city bowl and close to the waterfront. The rooms are well kitted out and clean. The hotel needs a little attention on upkeep generally but it is very good value. The breakfast was not a good as I remember.
1 nacht verbleven in juni 2022
Reactie van Rushana op 1 jul 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Mokiang

2 nachten verbleven in mei 2022
Reactie van Rushana Stergmann op 31 mei 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.

10/10 – Uitstekend

Hernan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the location and price of the rooms
3 nachten verbleven in april 2022
Reactie van Rushana op 17 mei 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved it
5 nachten verbleven in december 2021
Reactie van Rushana op 17 mei 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

10/10 – Uitstekend

Falko

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just perfect! People view room !
2 nachten verbleven in april 2022
Reactie van Rushana op 17 mei 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team

8/10 – Goed

Meshack Phemelo

4 nachten verbleven in maart 2022
Reactie van Rushana op 31 mrt 2022
Good Day,Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service.Thank you for the complement. We so happy you enjoyed your stay with us.Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.Kind RegardsThe Southern Sun Waterfront Team