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Reviews of Ceduna East West Motel

3.5 out of 5
Ceduna East West Motel
66-76 Mckenzie St, Ceduna, SA

Reviews

8.4

Very good

Rating 10 - Excellent. 109 out of 231 reviews" "
Rating 8 - Good. 77 out of 231 reviews" "
Rating 6 - Okay. 30 out of 231 reviews" "
Rating 4 - Poor. 11 out of 231 reviews" "
Rating 2 - Terrible. 4 out of 231 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anjilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a lovely place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Karen was a fantastic host. Rooms are comfortable and continental breakfast was appreciated.
Stayed 1 night in Apr 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was a delight and very helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Kyla

Travelled with family
Liked: Amenities
Clean and friendly. Nice breakfast in the morning.
Stayed 1 night in Apr 2024

8/10 Good

Sui Lan

Travelled with family
Liked: Amenities
It was a good place to stay. Missing were a bath mat, hand towels and tea towel.
Stayed 1 night in Apr 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is obviously an older property but it's spotless clean with high quality bed linen and towels. The breakfast area was large and again spotless. Definitely value for money. The lady at reception was lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the property was well presented. Really appreciated the EV charging too!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible value for money, lovely staff and service. Quality linen and towels.
Stayed 1 night in Apr 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff, older facilities but well priced and great for a quick stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service very convenient location for travelling family
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. The room was comfortable. Say access to Ceduna. Included continental breakfast was good . All around great stopover place for the night.
Stayed 1 night in Mar 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service
This is a budget motel which offers good value for money. The staff are very helpful and greet you by name. The continental breakfast is adequate.8nammmcontinental
Stayed 1 night in Mar 2024

10/10 Excellent

Alice

Stayed 1 night in Mar 2024

8/10 Good

Sandra

Comfortable budget accomodation with continental breakfast included. Soap holder in shower would be handy. Nice fluffy towels and face washers.
Stayed 2 nights in Mar 2024
Response from East West Motel Management on 22 Mar 2024
Hi SandraWe are glad you enjoyed your stay with us. If you could respond when you have time to advise which room you stayed in, I will get my Maintenance Officer to see what he can do about a soap holder in the shower.Thank you again for staying with us.Warm regardsKaren - ManagerEast West Motel

8/10 Good

Kelly

Stayed 1 night in Mar 2024

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of stains on bedsheet. Room smelled pretty bad as well.
Stayed 1 night in Mar 2024
Response from Karen on 16 Mar 2024
Thank you for your feedback Dominic. We are saddened to hear of your experience as our linen is soaked, washed and bleached daily to maintain the highest standard of hygiene. We appreciate you bringing it to our attention. With regards to the smell in your room, we have recently had most of our carpets cleaned, so possibly it may have been the residual effects of that you could smell.We would have happily moved you to another room if Reception had been made aware of this.Warm regards, Karen - Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service
Old and tired set up but well maintained and really friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

Matt

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Das Schloss an der Tür klemmte, erst nach vielen versuchen und einen neuen Schlüssel konnten wir rein. Am Abend nach dem Abendessen das selbe Problem wieder! Das Bad benötigt dringend eine Überarbeitung, war schlechter als in jedem schlechten roadhouse!! Betten waren ganz ok. Internet auch sehr schlecht. Nicht empfehlenswert
Stayed 1 night in Feb 2024

10/10 Excellent

Sirpa

Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by a cheerful member of staff after a long hot drive. The pool was lovely. Short walk to shops and jetty. Petrol station is close by. The gate is locked overnight and guests are given a PIN code to enter
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
East-West Motel is situated on an extremely easy to find and main connection road as you come into Ceduna from Adelaide and it is easy to get into. For such a dry town (it’s situated close to the Nullabor), the grounds were remarkably green and the driveway, entry and grounds were clean and tidy. The inground pool looked extremely inviting and I could see guests enjoying it on such a warm day. It too, was clean and sparkling. My room was clean and welcoming. The air con had been turned on in the room prior to my arrival and it was lovely to step into such a cool, inviting atmosphere. The shower was excellent, with plenty of hot water and good pressure. My bed was extremely comfortable and road noise was not an issue so a restful night was definitely had! Continental Breakfast - FREE - in the dining room was an extra bonus! Checking in, I was greeted with a genuine warmth and professionalism. Other staff members I encountered over my 2 night stay always had a smile and a warm greeting, which is always appreciated. Although the Motel is reasonably old, it appears to be well maintained. Y It also has a security gate from 7pm - 6.30pm which gave me extra peace of mind. Overall, I thoroughly enjoyed my stay and would definitely recommend this Motel to the weary traveller.
Stayed 2 nights in Feb 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money property. Will stay there on our next trip
Stayed 1 night in Jan 2024
Response from East West on 12 Feb 2024
Thank you Eric, We are happy to hear you enjoyed your stay with us and look forward to welcoming you back when you return !

10/10 Excellent

Geoffrey, Underdale

Stayed 3 nights in Feb 2024

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 11pm and was given incorrect pin code for the key drop box. Tried calling to have this sorted but the phone was not working for the property. After 30 min of knocking on the managers window finally got the correct code for the drop box. Could not believe what we walked into next, the room we were booked for had not been cleaned, bed was left the way the last person left it, pizza box on the floor with half a pizza in it. Bins full of rubbish. After knocking on the mangers window again we were moved to another room, the night manager did not apologise once, did not seem to care at all. Lady in reception the next morning was very nice and apologised, overall would never stay here again.
Response from East West on 12 Feb 2024
Thank you for taking the time to provide feedback. We regret to hear about your experience with us and would like to assure you that what you experienced is not normal practice here at East West Motel. At the time of your stay we had relief managers at the property. Our current management team pride themselves on their friendly professional manner and welcome the opportunity to provide you with a positive experience in the future.

8/10 Good

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, the bathroom could be more clean, but not that bad. There is microwave and kettle in the room, good air conditioner and pool. Definitely coming back
Stayed 1 night in Feb 2024

8/10 Good

Nara

Stayed 2 nights in Feb 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheap stay. The gates are a plus at night.
Stayed 1 night in Feb 2024

10/10 Excellent

Chiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very safe, it can only be access via passcode after hours. The room is not very big, but still very comfy. This is one of the few places offers free breakfast. Overall, I enjoy my stay here. If I do visit Ceduna again, this place will be high up on my list of places to stay

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great value for a quick overnight stay. A few fittings needed repair but didn’t inconvenience us.
Stayed 1 night in Jan 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the property was very secure, as i was travelling alone, i felt very safe. The lady that attended to my check-in was lovely
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic value for money. $99 for a room that was clean and comfortable and included free breakfast and had a swimming pool!!
Stayed 1 night in Jan 2024

8/10 Good

marko

Liked: Cleanliness, staff & service, room comfort
Reasonable at an affordable price
Stayed 1 night in Jan 2024

10/10 Excellent

Suzie

Stayed 1 night in Jan 2024

8/10 Good

Geoff

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Secure premises about 1 k from foreshore hotel. Pleasant staff
Stayed 1 night in Jan 2024

10/10 Excellent

Ante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Agnieszka

Liked: Cleanliness, staff & service
This was the cheapest option I could find online and I didn't have crazy expectations. Place is good for an overnight stay. My problem was that it seems that they are washing sheets in bleach and bedding smells very strongly with it. The smell woke me up few times at night. I don’t believe people with sensitive skin would enjoy it.
Stayed 1 night in Jan 2024
Response from East West Motel on 11 Jan 2024
Hi Anieszka, thank you for your feedback. We are sorry that the smell of bleach interrupted your sleep. We will review the quantity of bleach used in our laundry.Regards,Management

10/10 Excellent

Ybinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rajinder

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
They didn’t provide a drinking water.
Stayed 1 night in Dec 2023

6/10 Okay

Sreelekha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There were cockroaches in bed and pillow which also went inside our shoes. Had to turn on the lights and sleep which made me so sad. Otherwise shower and the place was ok for the price and thanks for the breakfast.
Stayed 1 night in Dec 2023

6/10 Okay

Reinhard

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Dirty and smelly bins left outside the bedroom. Small objects ie. Cigarette buds, bottle caps and sharp objects that my small children end up eating

6/10 Okay

Imelda C Adamson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This motel offers a great stay if you’re looking for a one night stay on your way to somewhere
Stayed 1 night in Dec 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for price
Stayed 1 night in Dec 2023

6/10 Okay

Magdalene

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is run down and dirty Not much choice though in the area
Stayed 1 night in Dec 2023

8/10 Good

Craig

Travelled with partner
Price was cheap & bed quite comfortable
Stayed 1 night in Nov 2023

6/10 Okay

Peter

a typical standard nullobor stop
Stayed 1 night in Nov 2023