Our stay was unacceptable and far below expectations, with multiple serious safety and security concerns.We were approached by an unknown individual attempting to access the unit without notice, which was alarming as three women staying alone. Even worse, another group of guests was mistakenly given access and entered our unit with their luggage—an unacceptable breach of privacy and security.Communication was poor throughout. Parking instructions were unclear, and checkout times were conflicting with no timely clarification. We never spoke to the owner directly, only through a virtual assistant, which made resolving issues difficult.There were also problems with the property itself. The upstairs shower had extremely low water pressure, making it unusable and forcing us all to use the main floor shower. Additionally, the unit is on a very busy street, and large trucks rattled the windows at night, making it noisy and disruptive to sleep.The only redeeming quality was the daytime neighborhood, with a great vibe, cute coffee shops, and good restaurants nearby.While we understand mistakes happen, these issues went beyond typical inconveniences and significantly impacted our stay. We were offered a 30% refund, later increased to 50% (690 of a 2000 stay), but we believe a 75% refund—or even a full refund—is justified.We will not return and cannot recommend this property.