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Beoordelingen van Four Points by Sheraton Mahabalipuram Resort & Convention Center

4 out of 5
Four Points by Sheraton Mahabalipuram Resort & Convention Center
ECR-OMR Junction, ECR, Poonjeri, Mahabalipuram, Chengalpattu

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 44 van 71 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 71 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 71 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 71 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 71 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Vinaychandra

The room had dirty glasses and the property hoes not have a gym. It had a room marked as gym without any equipment. The staff mentioned that gym was under renovation- but there was no sign of any work
2 nachten verbleven in maart 2024
Reactie van Siva op 29 apr 2024
Dear Vinaychandra, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here Your positive feedback means a lot to us We will surely keep working with excellence and providing the best services to our guests We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram With Regards Team Four Points Mahabalipuram

10/10 – Uitstekend

Vineeta

3 nachten verbleven in februari 2024
Reactie van Siva op 26 feb 2024
Dear Vineeta,Greetings From Four Points by Sheraton Mahabalipuram Resort & Convention Center.Thank you for taking your time and given your valuable feedback, it's encourage our team do better every.Looking forward to welcome you again.Warm Regards,Siva.

10/10 – Uitstekend

melanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great venue & best food
We had a one night stay here. This would be the BEST hotel buffet ever. We had the lunch & breakfast buffet. So much variety & most delicious food. The service is also very very good. Staff are attentive & are very eager to help. I would happily visit this hotel again & this time will stay longer.
1 nacht verbleven in december 2023
Reactie van Siva op 16 feb 2024
Dear Melanie,Greetings From Four Points by Sheraton Mahabalipuram Resort & Convention Center.Thank you for taking your time and sharing your valuable feedback with us, your feedback our team to do better, once again thank you for sharing your feedback and looking forward to welcome you all.Warm Regards,Sivashankaran.

10/10 – Uitstekend

Paolo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
People really friendly
3 nachten verbleven in december 2023
Reactie van Balasubramaniam.P op 6 jan 2024
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

8/10 – Goed

Alvyn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
Good hotel, walking distance to main sights such as the lighthouse. Great breakfast. Staff very helpful and efficient. Hotel very clean. Nice swimming pool
3 nachten verbleven in november 2023
Reactie van Bala op 11 dec 2023
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

2/10 – Ontzettend slecht

MURUGAN

2 nachten verbleven in november 2023
Reactie van Bala op 11 dec 2023
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

2/10 – Ontzettend slecht

RAHUL

Reisde met familie
Negatief: Voorzieningen
On 15th July, I received a mail from booking partner that - "There was a problem with the payment method you provided at booking. To keep the reservation, you’ll need to contact the hotel and provide a valid payment method within 24 hours." And finally booked another hotel. I did not contact the hotel and neither was confirmed my booking nor did I checked in the hotel but on 15th Nov, I received mail from the hotel and booking partner that booking was confirmed and payment was auto detected. In a span of 5 months no message was received so I made bookings in another hotel, and to my shock the payment has been auto debited.
2 nachten verbleven in november 2023
Reactie van Bala op 11 dec 2023
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

10/10 – Uitstekend

Athreya

1 nacht verbleven in november 2023
Reactie van Balasubramaniam.P op 1 jan 2024
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

10/10 – Uitstekend

mehul

1 nacht verbleven in november 2023
Reactie van Bala op 11 dec 2023
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

8/10 – Goed

Rashmikant

2 nachten verbleven in november 2023
Reactie van Bala op 11 dec 2023
Dear Guest, We would like to take this opportunity to thank you for taking valuable time out of your schedule to post your review here. Your positive feedback means a lot to us! We will surely keep working with excellence and providing the best services to our guests. We will be eager and will look forward to welcoming you back soon to Four Points Mahabalipuram. With Regards, Team Four Points Mahabalipuram

10/10 – Uitstekend

Hassan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Couldn’t fault services, facilities or staff.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

prabaharan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Rajendran

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Front desk experience manikandan
Extremely good
1 nacht verbleven in maart 2023

8/10 – Goed

N

2 nachten verbleven in februari 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay with family
We had a great time during our stay. The spread were awesome and included all types of cuisines. it was a family trip and we had a wonderful and happy stay.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Sumedha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff and front desk were extremely helpful, always had a smile on their faces, and made our stay very pleasant!

10/10 – Uitstekend

Syed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022

4/10 – Matig

Ron

1 nacht verbleven in september 2022

8/10 – Goed

Ron

1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good and comfortable stay
1 nacht verbleven in februari 2022

6/10 – Redelijk

Kritika

Reisde met een groep
Positief: Netheid
Average
The ‘garden view’ is a scam. Food is below average. Rooms are smaller than expected.
1 nacht verbleven in januari 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021

10/10 – Uitstekend

Rohit

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Property is very chic & in impeccable condition. The food is delicious but what stands out the most if the Hospitality of the staff
2 nachten verbleven in december 2021

10/10 – Uitstekend

Ranjan

1 nacht verbleven in december 2021

8/10 – Goed

Kannan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing place
2 nachten verbleven in december 2021

6/10 – Redelijk

Shweta

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Sheraton is just a USP not Service
we stayed for a day and it was heavily raining. Reception for checkin took lot of time…food was average, highly priced (3 cup tea for 495/-). And service was horrible. Inspite of requesting for battery cart (since it was raining heavily); even after waiting for 45 min and multiples calls no one bothered. Finally all of us has to get drenched in rain and go to restaurent. I expressed my displeasure at reception and instead of correcting they started asking which number u called, who took the call etc. the same event was repeated 3 times during one day of my stay. Property is good but service is horrible and no one should get carried away by brand Sheraton and have expectations for a class of service. Not worth spending money , time or otherwise.
1 nacht verbleven in november 2021

8/10 – Goed

SHINYA

1 nacht verbleven in oktober 2021

8/10 – Goed

Madhu Sudhan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food was very good, spacious rooms.
2 nachten verbleven in september 2021

8/10 – Goed

arvinth

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was nice except for food was not worth the money taste was k.
1 nacht verbleven in september 2021

8/10 – Goed

Chitralekha

Reisde met familie
Positief: Netheid, personeel en service
Very open- nice - spacious
1 nacht verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would appreciate Ashutosh for his hospitality, right from reconfirming the booking till checkout. We will surely come back, see you soon
1 nacht verbleven in maart 2021
Reactie van Jais op 5 mei 2021
We are extremely thankful for sharing us the feedback on our associates. Will surely pass on the information to the team so that they are motivated and we could provide best hospitality experience to the guests. Looking forward to have you back at our resort. Stay Safe.

10/10 – Uitstekend

Sunetra

3 nachten verbleven in februari 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing stay and food . Wonderful service and private pool was top notch.
1 nacht verbleven in februari 2021
Reactie van Hotel Leader op 16 feb 2021
Dear Patron, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center! We would like to thank you for sharing your feedback & review, post your experience with us. We are delighted to receive your compliments extended as a kind gesture, with respect to your dining, hospitality and private pool experience. The team continuously strives to enhance service and experience benchmarks to provide the paramount of stay & dining experiences. We look forward to your next visit with us, only at Four Points by Sheraton Mahabalipuram - your Home away from Home !!

8/10 – Goed

Pavan

1 nacht verbleven in januari 2021
Reactie van Hotel Leader op 16 feb 2021
Dear Pavan, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center! We would like to thank you for sharing your feedback & review, post your experience with us. The team continuously strives to enhance service and experience benchmarks to provide the paramount of stay & dining experiences. We look forward to your next visit with us, only at Four Points by Sheraton Mahabalipuram - your Home away from Home !!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2021
Reactie van Hotel Leader op 16 feb 2021
Dear John, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center! We would like to thank you for sharing your feedback & review, post your experience with us. We are delighted to hear that you enjoyed your experience & journey with us. The team continuously strives to enhance service and experience benchmarks to provide the paramount of stay & dining experiences. We look forward to your next visit with us, only at Four Points by Sheraton Mahabalipuram - your Home away from Home !!

8/10 – Goed

Kumaresh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2020
Reactie van Hotel Leader op 16 feb 2021
Dear Kumaresh, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center! We would like to thank you for sharing your feedback & review, post your experience with us. The team continuously strives to enhance service and experience benchmarks to provide the paramount of stay & dining experiences. We look forward to your next visit with us, only at Four Points by Sheraton Mahabalipuram - your Home away from Home !!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Hotel Leader op 16 feb 2021
Dear Patron, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center! We would like to thank you for sharing your feedback & review, post your experience with us. The team continuously strives to enhance service and experience benchmarks to provide the paramount of stay & dining experiences. We look forward to your next visit with us, only at Four Points by Sheraton Mahabalipuram - your Home away from Home !!

2/10 – Ontzettend slecht

Deepak

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not worth it
not worth that money
2 nachten verbleven in maart 2020
Reactie van Hotel Leader op 16 feb 2021
Dear Deepak, Greetings from Four Points by Sheraton Mahabalipuram Resort & Convention Center!! We would like to thank you for your review, and appreciate your honest feedback. The team understands that your experience was not aligned to your expectations. we sincerely apologize. Lastly, we would certainly look forward to your next visit with us, that would give us the opportunity to deliver an enhanced and improved experience, only at Four Points by Sheraton Mahabalipuram - your Home away from Home!!

10/10 – Uitstekend

Michel

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour dans cet hôtel. Personnel très gentil et serviable. Piscine et chambre agréables. Service de navette pour aller visiter le centre ville.
6 nachten verbleven in februari 2020
Reactie van Hotel Leader op 16 feb 2021
Cher Michel, L'équipe tient à vous remercier pour votre avis et attend avec impatience votre prochaine visite chez nous. Merci une fois de plus

10/10 – Uitstekend

Kiritharan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
1 nacht verbleven in februari 2020

10/10 – Uitstekend

AshwinKumar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
fantastic stay..
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Service, staff was super friendly + helpful. The facilities were great especially for old family members (ground floor rooms with minimum stairs, accessible ramps available to access the restaurant + golf carts to get to / from room, well paved lands with nice gardens nearby etc). Food at the restaurant was also great, large spread and delicious food so everyone could get their fill. (Only minor scope for improvement would be the cutlery kept running out). The location of this establishment was great too, just off the main highway with nearby access to main Mahabalipuram sites.
2 nachten verbleven in december 2019

10/10 – Uitstekend

Sanjay, Houston

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Check in Staff seemed a little overworked but otherwise an excellent location with great food and amenities
1 nacht verbleven in december 2019

10/10 – Uitstekend

Sonia, Los Angeles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to Mahabulipuram. The resort area is very quite and gives you a feel of getting away. The Staff have been amazing
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hospitality
Best stay, this was our first visit with our 8 month old daughter and the hospital staff everything possible to help. They even removed the fan in the hall to fix a baby rocker we had. Thanks a ton to everyone. Made my trip. Food was great and the drive to their beach was also 5 mins.
2 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relaxed and enjoyable stay
It was a pleasant stay and relaxed one.
1 nacht verbleven in oktober 2019
Reactie van Vipin Nambiar op 27 okt 2019
Thank you for your feedback!! The team will be excited to see your feedback!! Will share the same with the team! Looking forward to welcoming you soon to the property!

10/10 – Uitstekend

Binu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice for a get away from city and get a break
AMAZING Staff and property. Clean, Upscale, Still New. Good activities to relax and do with kids.
2 nachten verbleven in oktober 2019
Reactie van Vipin Nambiar op 27 okt 2019
Thank you for your feedback!! The team will be excited to see your feedback!! Will share the same with the team! Looking forward to welcoming you soon to the property!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2019
Reactie van Vipin Nambiar op 27 okt 2019
Thank you for your feedback!! The team will be excited to see your feedback!! Will share the same with the team! Looking forward to welcoming you soon to the property!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van Vipin Nambiar op 27 okt 2019
Thank you for your feedback!! The team will be excited to see your feedback!! Will share the same with the team! Looking forward to welcoming you soon to the property!