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Beoordelingen van Aloft Chicago Downtown River North

3.5 out of 5
Aloft Chicago Downtown River North
515 North Clark Street, Chicago, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 735 van 1016 beoordelingen" "
Gastenscore: 8 - Goed. 186 van 1016 beoordelingen" "
Gastenscore: 6 - Redelijk. 42 van 1016 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 1016 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1016 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Loc

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice. Location was nice. My gf and I lost a few of our belongings but that may be on us.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 2 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

beatriz

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff was super friendly
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Mario Alberto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the area, property, in a great spot, just missed a couple of days of cleaning the room
4 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We are sorry to hear that you did not receive daily cleaning services. We always encourage our guests to reach other us in times like that to ensure that you are receiving the best care possible. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Noah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Kidada

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was grear
3 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Ilamatzin M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great vibe and walkable to many restaurants and shopping
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Tiffany, Resaca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family loved it.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We love families! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was in a good location downtown near many eating options. We enjoyed it.
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

4/10 – Matig

James

I showed up to check in and they didn’t have a room available, was sent over to the Hyatt. Also this area is EXTREMELY loud until the early morning hours. Partying, sirens, loud music… if you want a room where you will get no sleep..this is your place
1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for taking the time to share this important feedback with us. We apologize and are saddened to hear that your experience did not meet our standards. The details you've provided will help us to better our service moving forward and for that we are grateful. We hope we are given the chance to make it up to you in the future and encourage you to reach out to us if there is anything we might provide/do to ensure a comfortable stay.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well priced for the Chicago area. Room small but designed thoughtfully for efficient storage and comfort. Excellent location and walkability. Grab a Spot Hero at a nearby parking ramp and you’re golden.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable with us. We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a very pleasant stay. I really like how there were several lunch/dinners option that were walking distance.
1 nacht verbleven in april 2024
Reactie van Lorenzo op 2 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Miguel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a quiet, clean hotel. I did expected the hotel room to be more physically appealing in the rooms. But there was no damage and very clean hotel no odors and bed very comfortable. Bummed out the TV didnt have Netflix, nor I can do iPhone mirror sharing.
4 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! Your insight and feedback is very helpful and thank you for bringing this to our attention, we will be sure to share it with the rest of our team here. We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

Alma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent front desk service. Clean and spacious corner room. Walking distance to many dining options
1 nacht verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very walkable area with friendly staff. Really nice hotel overall. No disappointments
2 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the excellent review! We are so glad to hear that your stay was enjoyable. We look forward to your next visit and hope you will come back soon!

10/10 – Uitstekend

Alessio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van Lorenzo op 24 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Vivian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and helpful(10/10). The bed and bedding were comfy enough(8/10). The shower could use more pressure(7/10). We stayed three nights and four days. Our room was only cleaned once during stay. I am used to having it cleaned once a day.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 21 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. We currently only do stayover service every other day. However, a guest can always request for their room to be serviced at any time. Just to let you know for your next stay. Thank you again for your review, please come back and see us again soon!

10/10 – Uitstekend

Alejandro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Volvería a regresar, el staff muy amable , buena ubicación, limpio .
2 nachten verbleven in april 2024
Reactie van Lorenzo op 21 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Gina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What’s not to like! It’s close to really cool attractions, the staff is friendly, the hotel is clean, the restaurant in the lobby area is incredible…I can go on and on m!
3 nachten verbleven in maart 2024
Reactie van Lorenzo op 21 apr 2024
Stellar review!! Yours is the type of experience we strive for. We are so happy to hear that you enjoyed your stay. We cannot wait to welcome you back.

10/10 – Uitstekend

Laurence

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice. No bad comments
2 nachten verbleven in april 2024
Reactie van Lorenzo op 21 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Patricia

Negatief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Lorenzo op 21 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Bailee Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thomas at the front desk was the absolute best !! He helped with an early check in and was overall welcoming. Amazing area , lobby restaurant and view !
2 nachten verbleven in april 2024
Reactie van Lorenzo op 18 apr 2024
Thank you for taking the time to review your recent stay. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
3 nachten verbleven in maart 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Krista Anne

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location! Staff are accommodating and helpful, had a great stay!
3 nachten verbleven in april 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Whitney

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that everything was close. Staff was very helpful
3 nachten verbleven in april 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in the middle of happening River North. Very convenient to great restaurant options and shopping.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 17 apr 2024
Thank you for the excellent review! We are delighted to hear that you enjoyed your time in Chicago and many of the amenities at our hotel! We hope you will come back and see us again soon!

10/10 – Uitstekend

Channing

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great scenery
2 nachten verbleven in maart 2024
Reactie van Lorenzo op 12 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

6/10 – Redelijk

Sheree

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It would be nice if the units had microwaves
5 nachten verbleven in april 2024
Reactie van Lorenzo op 11 apr 2024
Thank you for your review. Although we would love the opportunity to have these items in each room, in our experience having them available in all public areas has been more suitable. We are always looking for need ways to approve the guest experience. We hope to welcome you back to us soon.

2/10 – Ontzettend slecht

Shubo

1 nacht verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for taking the time to share this important feedback with us. We apologize and are saddened to hear that your experience did not meet our standards. Any details you can provide would help us to better our service moving forward, and we would be immensely grateful. We hope we are given the chance to make it up to you in the future and encourage you to reach out to us if there is anything we might provide/do to ensure a comfortable stay.

10/10 – Uitstekend

Ranya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Lorenzo op 12 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Laura

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend 👌
3 nachten verbleven in april 2024
Reactie van Lorenzo op 11 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Timothy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nope
3 nachten verbleven in april 2024
Reactie van Lorenzo op 10 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Edgar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Lorenzo op 11 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Pete

2 nachten verbleven in april 2024
Reactie van Lorenzo op 1 mei 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Michael

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect. Loved. It’s definitely not bad by any means but it’s not the ritz. It’s like a trendy edgy street vibe but still clean, professional and above average.
3 nachten verbleven in april 2024
Reactie van Lorenzo op 10 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

ALEXIS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very professional and kind. Very good service and understanding.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 10 apr 2024
Thank you for taking the time to review your recent stay! I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 – Goed

Melvin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thins walls, poor WiFi, no pool or spa
2 nachten verbleven in april 2024
Reactie van Lorenzo op 10 apr 2024
Thank you for your feedback. This only helps us service our guests better. We see that you were disappointed in our lack of amenities such as a spa or pool. We want travelers to receive the best of the hospitality experience, no matter if it is with our properties or not. We always encourage guests to contact us to see what we have to offer and inquiry if we fit what you are looking for. We are always happy to recommend surrounding hotels that fit your needs more. We hope you will allow us to do that it the future.

10/10 – Uitstekend

gary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One and a half block from a great small blues club. Chicago blues. Nice clean update hotel.
2 nachten verbleven in april 2024
Reactie van Lorenzo op 7 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Paul H, Santa Clarita

2 nachten verbleven in april 2024
Reactie van Lorenzo op 27 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Akeya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mercedes was a wonderful receptionist! Pleasant smile, got us checked in quickly, and gave some insight on foods, safety, and transportation. We will be returning!
2 nachten verbleven in april 2024
Reactie van Lorenzo op 7 apr 2024
Thank you for taking the time to review your recent stay! I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Cristina

2 nachten verbleven in april 2024
Reactie van Lorenzo op 27 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Lorenzo op 7 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

8/10 – Goed

Jose

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great choice, the only disappointment is that they don’t do housekeeping daily, you have to request it or nobody is gonna do it.
6 nachten verbleven in maart 2024
Reactie van Lorenzo op 5 apr 2024
Thank you for your review! We are so glad to hear that your stay was enjoyable with us. Although we wish that we were at a place where we could perform daily services, the option is still there for guest to be serviced. It also allows for the guest to receive service when needed versus arbitrarily. We look forward to your next stay with us.

2/10 – Ontzettend slecht

Venus

3 nachten verbleven in maart 2024
Reactie van Lorenzo op 5 apr 2024
Thank you for taking the time to share your experience. I'm sorry to hear that you did not enjoy your stay with us. The insight and feedback you provided is helpful and we thank you for bringing this to our attention, we will be sure to share it with our executive management team for consideration on our next renovation. We hope to have you back as our guest sometime in the near future for a better experience.

10/10 – Uitstekend

Marian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the location
2 nachten verbleven in maart 2024
Reactie van Lorenzo op 5 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.

10/10 – Uitstekend

Adonys

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Besides my flight arriving super early and I wasn’t able to get early check in, the hotel staff was very accommodating and the hotel itself was amazing. Will definitely return.
3 nachten verbleven in maart 2024
Reactie van Lorenzo op 3 apr 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

10/10 – Uitstekend

Pedro Edgardo

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super courteous and helpful. Thomas at front desk was amazing
5 nachten verbleven in maart 2024
Reactie van Lorenzo op 3 apr 2024
Thank you for taking the time to review your recent stay. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.

8/10 – Goed

Hetabh Jayesh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Decent stay with a great location!
2 nachten verbleven in maart 2024
Reactie van Lorenzo op 3 apr 2024
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us. We look forward to visiting again.