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Beoordelingen van Chicago Lake Shore Hotel

3 out of 5
Chicago Lake Shore Hotel
4900 S Lake Shore Dr, Chicago, IL

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 200 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 304 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 244 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 139 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 113 van 1000 beoordelingen" "

7,2/10

Netheid

7,6/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
4 nachten verbleven in november 2019
Reactie van gabby op 6 dec 2019
Thank you for the great review.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Hotel ligt net buiten centrum ,dus iets rustiger.Goede voorzieningen,zelfs zwembad.enige nadeel was de staat van de waterleidingen.Die maakten te veel geluid.Ontbijt was niet super,maar voldeed.
4 nachten verbleven in juli 2019
Reactie van gabby op 9 aug 2019
Thank you for the great feedback, we are so happy you got to enjoy Chicago!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2019
Reactie van gabby op 25 mei 2019
Thank you for the great rating we appreciate the feedback we receive.

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hotel was about what we expected. Nice breakfast and staff was kind
1 nacht verbleven in september 2023

10/10 – Uitstekend

Melissa

4 nachten verbleven in oktober 2023

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

norhene

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant surprise
Booked here for the Chicago marathon and was pleasantly surprised with the hotel given the not so nice reviews. Place is clean and well maintained. Got a room with 2 double beds and room is very spacious. Even had a mini ref and microwave. Got coffees and teas as well. Restroom had a tub and ample supply of toiletries. Ice dispenser is available at the floor as well. Breakfast is decent. Will stay here again if I’m in the area.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Benito

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

8/10 – Goed

debbie

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

shelisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Olivia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great. Staff was nice. The room was clean and the hallways had great photos of the city which made it feel more safe and comfortable. The breakfast was great, nice large and comfortable lobby area with view of the water. Nice neighborhood close to the college so lots of great restaurants were just a 10-15 min walk away. Felt safe even at night
2 nachten verbleven in september 2023

8/10 – Goed

Mikhail

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in augustus 2023

8/10 – Goed

Alain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel correct considérant le prix qu’on a payé. Située dans un beau quartier sécuritaire près de Hyde Park. Personnel très accueillant.
5 nachten verbleven in augustus 2023

10/10 – Uitstekend

Veronica

2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Abdirizak

4 nachten verbleven in augustus 2023

4/10 – Matig

Latrice

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Uncomfortable
2 nachten verbleven in augustus 2023

8/10 – Goed

Myiti

3 nachten verbleven in augustus 2023

6/10 – Redelijk

genevieve

Zakenreiziger, Reisde met huisdieren
Positief: Personeel en service
Negatief: Voorzieningen
The property is a basic small 2-story motel. Nothing unique. The pool-facing rooms are now facing an empty pool, unfortunately. The immediate spaces ( walkways, parking lot, empty pool) are a hotbed for rodents. I encountered large rodents each time I ventured in or out of the unit. One suggestion is to have closed garbage bins. I saw 3 rats climb out of a garbage can with food items !!! Scared the bejesus out of me. The community around it is awesome.
1 nacht verbleven in augustus 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lower cost booking with Best Western perks
The Chicago Lake Shore Hotel served worked well for my wife and I while in town for Lollapalooza. Bus/train stop is just a 9 minute walk away. This hotel is run by the same people as the Best Western next to it and that is where you’ll find your amenities like ice, hot morning breakfast, and any late night candy craving. Be sure to put out your “do not disturb” sign if you want to sleep in as house keeping likes to get to work early. No fridge and microwave in rooms but great A/C and hot water. For best experience try to get a top floor unit so you don’t have to hear everyone coming in and out. There is also an EV charger located in the Best Western portion of the property. No pool available but the lake is right there.
5 nachten verbleven in augustus 2023

4/10 – Matig

Julie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Tyler

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Towed without giving a parking pass
2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Cassandra

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was dark-the lamps were unplugged. It smelled like dirty carpet. There were stains on the walls and ceiling. The bathroom and towels were gross. I did not feel safe staying there with my daughter. The place is more like a motel than a hotel. Most of photos posted online are from the Best Western Plus next door and I know that because after contacting Expedia to assist with getting out of the reservation, that's where we ended up staying. And to make matters worse they charged me for the night even though we didn't stay there because I didn't feel safe there with my daughter and who would...tight hallway with 4 doors 2 upstairs and 2 down, shady bunch of guys (4) right across from us, and the stairway reeked of marijuana.
4 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Lacherrie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

6/10 – Redelijk

Jennifer Kristine

Wijsjs
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Alma I

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Do not consider this hotel for your safety. Over night they stole the convertor of our car. It cost us $495 to fix it and with no apology from the hotel . The area is dangerous .
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Alejandro

5 nachten verbleven in juli 2023

10/10 – Uitstekend

Linda

3 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

Bret

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rats in the parking lot. Bugs in the room. Stains on bed spread. We were amazed to discover that there is still such a thing as a smoking room. Disgusting, made our clothes smell like cigarettes.
2 nachten verbleven in juli 2023

4/10 – Matig

Ann

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The electricity was sketchy. We had to flip a main switch to get any of the lamps to work. The lamps were old-fashioned and did not have charger ports. There is no refrigerator or microwave. I wonder if the electricity would not have supported those things. The staff was all very friendly, however, and efficient.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

lucio

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I'll never return
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Aleksei

Zakenreiziger
👍
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Kendell

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I still haven’t received my deposit and it’s been a month
1 nacht verbleven in juni 2023

6/10 – Redelijk

Suzanne

Zakenreiziger
It was an average stay at an average motel. it was confusing to determine which hotel was the one I had booked. There are two hotels budgeted right next to each other. The room was clean, but it smelled funny. The mattress had springs and was very bouncy. Reminded me of my bed from 30 years ago, when I was a kid. I appreciated that it was close to where I needed to be and for the price, I got what I paid for.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Steve

1 nacht verbleven in juli 2023

4/10 – Matig

Wilona

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place needs a deep clean.
1 nacht verbleven in juli 2023

8/10 – Goed

Wannetta

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Jesus

Reisde met familie
Positief: Personeel en service
The property is a old building carpet is old but the employees were really nice and helpful.
2 nachten verbleven in juni 2023

8/10 – Goed

Dawn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A solid 3-star hotel. It was neat and clean, felt safe and was convenient to attractions and downtown Chicago. It's one of the few places with onsite parking, which was a major consideration. Nothing within walking distance, but a lot of restaurants and amenities a short drive away.
4 nachten verbleven in juli 2023

6/10 – Redelijk

Yonatan

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Tyler

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Shyra

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet and peaceful.
1 nacht verbleven in juni 2023

6/10 – Redelijk

mark

1 nacht verbleven in juni 2023

4/10 – Matig

lisa

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If there was mire honesty about the hotel you wouldn't be so dissapointed its $50 a night max. Its an old unsafe motel on a highway.
5 nachten verbleven in juni 2023

8/10 – Goed

Edward

Reisde met familie
Positief: Netheid, personeel en service
Convenient location, good price, good neighborhood, clean, average breakfast If you want to stay at the Hilton not the place for you
1 nacht verbleven in juni 2023

6/10 – Redelijk

Tenesha

Reisde met familie
Negatief: Personeel en service
HORRIBLE CUSTOMER SERVICE
My family and I had to find a hotel for the last night at last minute due to electrical issues in our home. I booked our room via hotel.com app as I do for all my stays. On the website it stated that a $50 deposit would be requested when I check in, no problem. Upon checking in I was informed by the hotel desk clerk that the deposit would be $100. When I asked why, when the website said another price, he continued to say it would be $100. I asked him to show me in writing exactly where it states that there is a $100 deposit. The clerk could not validate the amount as well as he informed me that it's not his problem what is on the site. Due to it being late, we gave the card information for the deposit. Upon checking out there were 2 women at the front desk, when I asked for a receipt for the night's stay that told me they could not provide me with one, which raised a flag. I then asked for a receipt for the deposit , again they informed me they could not give me one even though I paid it to them directly. I asked for a manager, I was informed one was not on duty and they handed me a business card. If it wasn't for the fact the room was non-refundable, I would have taken my family elsewhere. I would never stay at this hotel again, not matter the urgency. I would be contacting their corporate office as well. Please BE WARE before booking this hotel, due to hidden policies that they can't provide you with and expect you to just take thier word for it.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Minjeong

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not super good, but not bad
It was hard to find this hotel by public transportation. All staffs are kind and friendly. However, I couldn't use WiFi at all for two nights in the room and the room condition was not perfectly clean. I could see some stain on bedding. By the way, breakfast quality is quite good, though.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Zachary

1 nacht verbleven in juni 2023

8/10 – Goed

Susan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice breakfast. Good location.
4 nachten verbleven in juni 2023

4/10 – Matig

Temitayo

6 nachten verbleven in juni 2023