Lobby

Beoordelingen van Claridge House

4 out of 5
Claridge House
1244 N Dearborn Parkway, Chicago, IL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 550 van 1086 beoordelingen" "
Gastenscore: 8 - Goed. 280 van 1086 beoordelingen" "
Gastenscore: 6 - Redelijk. 143 van 1086 beoordelingen" "
Gastenscore: 4 - Matig. 80 van 1086 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1086 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Nora

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
This property had a good location and a nice lobby. There is no controlled access in the hotel elevator no room service no housekeeping needs after 3pm. Very loud outside the room s. And had a sewage smell for one of the days we were there in the elevators and lobby.
3 nachten verbleven in april 2024

8/10 – Goed

George

Positief: Netheid
4 nachten verbleven in april 2024

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was attentive and kind. The room was the perfect size, had a great view and was clean.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kieaira

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Hotel was great and everything was great
3 nachten verbleven in april 2024

10/10 – Uitstekend

sheanta

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very pleased with our stay
3 nachten verbleven in april 2024

8/10 – Goed

Sally

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay here!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Marshall

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoy the happy hour, and just sitting in the lobby. It's very homey. Unfortunately, our room was right by the closet for the cleaning staff, it was very loud in the morning on the 7th floor. Would rather not have to down to 2nd floor for ice at night.
2 nachten verbleven in april 2024

6/10 – Redelijk

Laurie

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Third time stay at this conveniently located hotel. However, arrived at 11:30 pm, staff on duty unhelpful, couldn’t be bothered and honestly, insolent. When reported the next morning, manager “sorry” but would not stay here again due to this negative experience.
2 nachten verbleven in april 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Laurie,I am sorry to hear about the issues you experienced with our team members. I will be sure to follow up with our team. Please know this is not our standard. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.

10/10 – Uitstekend

Zaire

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had so much fun came for my birthday stayed for a total of 3 days. First it was very quite and they even gave me a complimentary bottle of champagne for my birthday that was so sweet the area is very clean and well kept as well the only down side breakfast wasn’t included but other that 10/10.
2 nachten verbleven in april 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Zaire,We are thrilled to hear that our team took great care of you during your stay. Thank you for choosing the Claridge House to celebrate your special day. We look forward to seeing you again for your next celebration!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very welcoming staff. Nice happy hour for guests. Great selection of restaurants in the area. Very comfortable and secure. We’re going to be back again.
1 nacht verbleven in april 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Joseph,Thank you for taking the time to leave us a review of your time at the Claridge House. We are happy to hear that you enjoyed our location and property. We look forward to hosting you again the next time you visit the Gold Coast!

10/10 – Uitstekend

Karin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was awesome
4 nachten verbleven in april 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Karin,Thank you for leaving a review of your Claridge House stay!We are thrilled to hear you enjoy your accommodations. We look forward to seeing you again the next time you are in the Gold Coast!

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

10/10 – Uitstekend

Kim

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Koji

1 nacht verbleven in april 2024

10/10 – Uitstekend

Susumu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jose

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ok
2 nachten verbleven in februari 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Jose,Thank you for taking the time to leave us your feedback on you Claridge House stay. We are thrilled to hear you had a great time. We look forward to hosting you again the next time you are in the Gold Coast!

6/10 – Redelijk

Elliot

1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 17 apr 2024
Elliot,Thank you for taking the time to leave us your feedback. I invite you to reach out to me directly with any additional feedback. I would love to hear how we can improve your next stay.

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice neighborhood. Walking distance to tons. Rooms are a little small and pretty poor water pressure.
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Nancy,Thank you for taking the time to leave us feedback on your stay with us. We are happy to hear you enjoyed our awesome location. I am sorry to hear about your in room issues and will be sure to pass the feedback along to our facilities teams. If there is any additional feedback you would like to offer, I invited you to reach out to me directly at the hotel. Thank you again for the feedback. It helps us to do better each day.

8/10 – Goed

Teresa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was very good. Staff was very attentive and pleasant. I look forward to my next visit.
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Teresa,Thank you for taking the time to leave us your feedback on your stay. We are so happy to hear our staff made an impact on you. If there is any additional feedback you would like to offer, I invite you to reach out to e directly at the hotel. I would love to hear how to turn your next stay into a 5-star experience.

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was adequate but was hot at night, even with air on or window open
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Terry,Thank you for taking the time to leave us your feedback on your stay with us. I will be sure to follow up with our facilities team to ensure the room you had will not give anyone else another warm night. Thank you again for your feedback. It helps us to improve each day. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.

10/10 – Uitstekend

Monay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall everything was perfect. The staff that work there was amazing, room was clean just enough space for me and my boyfriend , had a nice view , air conditioning was great, could have done better on food options, couldn’t say into my Netflix , Disney plus and etc but everything else was great.
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Monay,Thank you for taking the time to leave us your feedback on your Claridge House stay. We are so happy to hear our staff made an impact on you. I appreciate your feedback on our food options and streaming services.We have countless awesome restaurants just minutes away on foot, we will be sure you know next time you are with us! Our televisions also are compatible with smart devices that plug in the HDMI outlets, so be sure to bring your Roku or Firestick next time to enjoy al your favorite streaming services! Thank you again for your feedback and we look forward to hosting you again the next time you visit us in the Gold Coast!

10/10 – Uitstekend

Jeryius

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Jeryius,Thank you for taking the time to leave us a review. We are thrilled to hear you had a 5-star experience at the Claridge House. We look forward to hosting you again the next time you visit Chicago!

2/10 – Ontzettend slecht

Andrey

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horribly rude staff.
1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Andrey,I am so sorry to hear that you had a negative experience with our staff. I invite you to reach out to me directly at the hotel so I can help to rectify the situation. I thank you for your feedback. It helps us to continue to get better each day.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Maria,We are so happy to hear you had a 5-star experience at the Claridge House. We look forward to hosting you again the next time you visit Chicago!

10/10 – Uitstekend

Siobhan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great customer service.
1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Siobhan,Thank you for taking the time to leave your Claridge House review! We are so happy to hear you enjoyed yourself and look forward to hosting you again the next time you are in Chicago.

10/10 – Uitstekend

Valerie

Positief: Voorzieningen
Great place
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
Valerie,Thank you for taking a moment to leave us your feedback on your Claridge House stay. We look forward to have the chance to host you again the next time you visit Chicago!

10/10 – Uitstekend

Eliza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very nice staff was super friendly
1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 19 mrt 2024
Eliza,Thank you for taking the time to leave us feedback on your time at the Claridge House. We are so happy to hear that our staff made an impact on you during your time with us. We look forward to hosting you again the next time you are in the Gold Coast!

8/10 – Goed

Diane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small rooms but adequate for our needs especially with the comfortable lobby. We were a bit surprised by the extra $24/night urban fee that was charged when we checked out. Remember to add that in when comparing costs.
3 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 19 mrt 2024
Diane,Thank you for taking the time to leave us feedback on your stay. We are happy to hear you enjoyed our cozy lobby. We look forward to hosting you again the next time you visit!

8/10 – Goed

Martin, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location, simple hotel. Worth the money
3 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 19 mrt 2024
Martin,We are so happy to hear that you enjoyed your stay with us. We look forward to having you join us again the next time you visit Chicago!

10/10 – Uitstekend

Carey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the service and location. Will definitely be back!
1 nacht verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 19 mrt 2024
Carey,Thank you for leaving us a review of your Claridge House stay! We are happy to hear that you enjoyed our awesome staff and prime location. We can't wait to host you again the next time you are in the Gold Coast!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good!!
2 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 19 mrt 2024
Gary,Thank you for taking the time to leave us a 5-star review on your stay at the Claridge House! We look forward to hosting you again the next time you visit the Gold Coast.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming property in a nice neighborhood.
3 nachten verbleven in maart 2024
Reactie van Nick Cuba- Director of Rooms op 6 mrt 2024
John,Thank you for taking the time to leave us your feedback on your time with us. We are happy to hear you enjoyed our hotel and lovely neighborhood. If there is anything we can do to turn your next stay into a 5-star experience, I invite you to reach out to me directly at the hotel. Thank you again for your feedback!

10/10 – Uitstekend

Paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time staying at Claridge House. Will not be the last. Very attentive staff, easy access to good fun places. Small room but large shower and comfortable bed.
2 nachten verbleven in februari 2024
Reactie van Nick Cuba- Director of Rooms op 27 feb 2024
Paula,Thank you for taking the time to leave us your feedback on your time at the Claridge House.We are so happy to hear our team and location made an impact on you while you stayed with us.We can't wait to host you the next time you are in the Gold Coast!

8/10 – Goed

Jennie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Nick Cuba- Director of Rooms op 18 feb 2024
Jennie,Thank you for taking the time to leave us your feedback on your stay. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel! We would love to hear how to turn your next visit into a 5-star stay.

10/10 – Uitstekend

Jovhanna caridad de las mercedes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Nick Cuba- Director of Rooms op 9 feb 2024
Jovhanna,Thank you so much for leaving you feedback on your stay with us at the Claridge House!We are so happy to hear you had a 5-star experience. We look forward to seeing you again next time you visit the Gold Coast!

8/10 – Goed

Larry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 5 feb 2024
Larry,Thank you for taking the time to leave us your feedback on your time with us. If there is anything we can do to enhance your next stay, I invite you to reach out to me directly at the hotel. We would love to hear how e can turn your next stay into a 5-star experience.

8/10 – Goed

William

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location. Rooms were clean and modern but also small. Service was excellent.
2 nachten verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 5 feb 2024
William,Thank you for sharing your feedback with us on our stay!We are so happy to hear you enjoyed our prime location and exceptional staff! We are sorry to hear that the room was not as large as expected. Next time you come visit us, reach out to me directly and I will see if we have a room with more space for you!

4/10 – Matig

john

Upon check in, was not given the room I had reserved in advance.
1 nacht verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 29 jan 2024
Hey john,Thank you for leaving your feedback on your time with us. I am sorry to hear that there was an issue with your room type. Our records show you reserved a Two Queen Bed room and that is what you were placed in. If there is any discrepancy with this I invite you to reach out to me directly at the hotel! I would like to hear how we can make sure your next stay goes exactly as you plan. Thank you again for your feedback.

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and attentive staff.
2 nachten verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 29 jan 2024
Jessica,Thank you for taking a moment to leave a review for the Claridge House!We are thrilled to hear you had a 5-star stay. We look forward to seeing you again next time you are in Chicago!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Nick Cuba- Director of Operations op 2 apr 2024
John,Thank you for taking the time to leave us your feedback om the Claridge House. We are thrilled to hear you had a 5-star experience with us. We look forward to hosting you again the next time you visit Chicago's Gold Coast!

10/10 – Uitstekend

Candice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Experience
The staff truly went above and beyond. I will be back.
3 nachten verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Candice,Thank you so much for sharing your time with us! We are so happy to hear that our staff made an impact on you during your stay at the Claridge House. We look forward to hosting you again next time you are in Chicago!

10/10 – Uitstekend

Terick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Terick,Thank you for sharing a review of your experience at the Claridge House!We look forward to having you stay with us again when you return to the Gold Coast!

6/10 – Redelijk

Chava, Suttons Bay

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
The front desk staff were absolutely amazing. The building is a little bit tired. EXPEDIA should have made it clear that the bar and restaurant are not open on weekdays. We specifically choose hotels that have restaurants. Great restaurant across the street.
2 nachten verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 5 feb 2024
Chava,Thank you for providing your feedback on your time with us. I am so happy to hear our awesome staff impressed you. We are sorry to hear the F&B outlets were closed during your time with us. I am glad our team was able to refer you to some great places near by. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.Thank you again for your feedback.

10/10 – Uitstekend

Chriss

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
great for a cheaper hotel option
Front desk people not too friendly, more robotic and look unenthused to help. No one answered the phone when I called down at 6am. I love the free glass of wine at check in though. Room was small but fine for one person. Clean and I like the throw blanket on the bed.
1 nacht verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Chris,Thank you for sharing your Claridge House experience and feedback with us! We will be sure to follow up with our guest service leaders with your feedback. We are happy to hear you got to enjoy our complimentary wine hour! We look forward to hosting you again soon.

10/10 – Uitstekend

Denice, Garden Grove

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, attentive to details. Safe, Clean & comfortable room with beautiful view of classic brownstone buildings & inner city skyline. Coffee Bar & Wine social in the evening with inviting lobby. Next time, will try the sushi restaurant favored by locals. wonderful stay overall!
2 nachten verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Denice,Thank you for sharing a review on your time with us. We are thrilled to hear our awesome staff, beautiful neighborhood, and outlets made your stay enjoyable. You will definitely love Sushi by Bou next time you join us! We can’t wait to see you again soon.

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another conference
I was greeted quickly by a very, very nice young lady, who immediately helped me. I felt welcomed it was clean and I’ll be back.
1 nacht verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Robert,Thank you for leaving a review on your time with us at the Claridge House! We are happy to hear our awesome staff took great care of you while you stayed with us. We look forward to seeing you again on your next visit to Chicago!

8/10 – Goed

Paola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room, very welcoming staff
1 nacht verbleven in januari 2024
Reactie van Nick Cuba-Director of Rooms op 26 jan 2024
Paola,Thank you for sharing a review on your time with us. We are happy to hear you enjoyed our rooms and great staff. If you have any further feedback you would like to offer, I invite you to reach out to me directly at the hotel. I would love to hear how we can turn your 4 star experience into a 5 star experience next time you stay with us.

10/10 – Uitstekend

Manuel

1 nacht verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 18 feb 2024
Manuel,Thank you for taking the time to leave a review of the Claridge House!We are thrilled to hear you had a 5-star experience with us. We look forward to hosting you again the next time you visit the Gold Coast!

10/10 – Uitstekend

Melissa

1 nacht verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 16 jan 2024
Melissa,Thank you for taking the time to leave us a review of the Claridge House! We are so happy to hear you enjoyed your stay. We look forward to seeing you again next time you are in the Gold Coast!

10/10 – Uitstekend

Kara

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Nick Cuba- Director of Rooms op 29 jan 2024
Kara,Thank you for leaving us a review on your time with us at the Claridge House!We can't wait to host you again next time you come to the Gold Coast!