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Beoordelingen van Country Inn & Suites by Radisson, Hoffman Estates, IL

3 out of 5
Country Inn & Suites by Radisson, Hoffman Estates, IL
2280 Barrington Rd, Hoffman Estates, IL

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 443 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 141 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 63 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 77 van 1006 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Ruben, Dordrecht

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Vriendelijke mensen en heel behulpzaam. Ontbijt is eenvoudig, maar helemaal prima, met touch nog wel wat keuze. Kamers worden ivm covid-19 niet schoongemaakt, wat voor een hele week toch wel echt een minpunt is.
6 nachten verbleven in augustus 2022
Reactie van Wendy Cozzi, General Manager op 23 aug 2022
Thank you for your review! We are pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van General Manager op 24 mei 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very sure
3 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 – Redelijk

Jose

Reisde met partner
The closest elevator to lobby was out of order, the other elevator had some damage to the walls. Room ok, seen better seen worse.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
We are sorry our 1 elevator was out of order. We had to order a new control board and are waiting for it. The other elevator wall is being repaired as soon as the board is in and the other one is up and running.

10/10 – Uitstekend

Santiago Israel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that has a nice outside patio
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Thank you for your review! We are pleased that you enjoyed your stay with us and enjoyed the patio. We look forward to seeing you again on your next visit

8/10 – Goed

Shaye Aleksandr, Richmond Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
3 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Carol

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

8/10 – Goed

Faezeh

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall, good.
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
We are pleased that you enjoyed your stay with us. We appreciate your feedback. We look forward to seeing you again on our next visit.

4/10 – Matig

Trina, Fort Mitchell

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very outdated. The only decent part was the breakfast. The bathroom is so small (shower & toilet) the flooring is just gross (wore shoes in my room the entire time) elevator looks like someone kicked in the inside wall in several spots. Staff didn’t seem to understand the point in the covered area at the front of the hotel for check in as we were “highly encouraged” To drive around and enter through a door 7 … which it was kind of raining and the ground was not level and next to impossible to bring our items through the door especially alone. The was one tiny little towel hanger for a room with 4 people…. The one bed seemed to have “pepper” On the sheets … Who knows thankfully we are only there for the one night and upon check out when asked about our stay and we informed them the response was “well that’s too bad” I would not stay there again and I do not recommend this place. How it has the rating it is has is beyond me. The IHOP next door was great
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for your feedback! I am so sorry we did not meet your expectations. Unfortunately our 1st elevator is waiting for a new control board which has been ordered. We are in the process of getting estimates to repair the elevator where the guest has kicked it in. We are sorry you were inconvienced.

10/10 – Uitstekend

Donald, Schiller Park

Reisde met een groep, Zakenreiziger, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The country inn & suites is sure a great hotel for you.
2 nachten verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Thank you so much for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

10/10 – Uitstekend

JOANNA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

2/10 – Ontzettend slecht

Lyle

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The best part of my stay was Mousa the guest service representative. He went above and beyond to help me out of an ant attack in the first room I was checked into. His manager on the other hand, I have nothing nice to say so I will just move on. Mousa deserves a promotion in my honest opinion.
2 nachten verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Thank you for your review. We appreciate your feedback.

6/10 – Redelijk

Sheri

Positief: Netheid, personeel en service en voorzieningen
While the stay was nice, some of the cosmetic s of the building and rooms could use some improvement, outdoor pool wasnt cleaned up yet , breakfast was good with several different choices , place is easy to get to off of highway.
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Thank you for your review. We are sorry you did not enjoy your stay with us. Yes the outdoor pool is not open until Memorial weekend being it is an outdoor pool.

10/10 – Uitstekend

Faye

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I Would Stay Again
4 nachten verbleven in april 2024
Reactie van General Manager op 3 mei 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you soon.

10/10 – Uitstekend

William

Positief: Voorzieningen
Quick check in. Friendly clerk
1 nacht verbleven in mei 2024
Reactie van General Manager op 2 mei 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

10/10 – Uitstekend

Ada

1 nacht verbleven in april 2024
Reactie van General Manager op 21 mei 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 – Goed

Ann

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Good service and room was nice. Property was cheaply built but it was clean
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review. We are pleased that you enjoyed your stay with us. Yes, we are glad are service is better than a 5 star hotel!

4/10 – Matig

Amanda

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel itself and accommodations were wonderful, however the night manager should not be in costumer service. He was rude, dememing to myself and other staff, and does not conduct himself in an appropriate manner. Due to his service I will most likely not stay here again.
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review. We are sorry you did not enjoy your stay. However, you should have checked the pet policies and charges before bringing your pet.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had problems checking in and staff corrected it for me very professionally for me loved that
1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Thank you for your review! We are pleased that the staff assisted you with the check in process. We hope to see you again on your next visit.

2/10 – Ontzettend slecht

Tanveer

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Carpet and pillows had smell.
3 nachten verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Thank you for your feedback! Did you point this out to the front desk we could have switched your room immediately. We would have made it right.

10/10 – Uitstekend

Bakhtiyor

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would recommend this hotel. First of all front desk person was helpful, breakfast lady was really nice. Rooms are clean. Price is good.
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 – Redelijk

Jean

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The vending machines were not in operation, they didn’t think to let us know when we checked in… we had to purchase warm bottles of water for 2.50 a bottle
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for your review! Yes are soda machine was emptied due to we are getting a new company. We apologize for the inconvenience. We do have very cold water for free in the lobby 24 hours a day,

6/10 – Redelijk

Nicole

Reisde met familie
Positief: Personeel en service
Friendly staff
1 nacht verbleven in april 2024
Reactie van General Manager op 18 apr 2024
Thank you for your review! We would like to hear what we could have done better to make your stay great.

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious and clean room.
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next visit.

8/10 – Goed

Phillip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel close to I-90 for trip to Chicago. Staff very kind and helpful.
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next visit.

10/10 – Uitstekend

Jay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean affordable and good size rooms
1 nacht verbleven in april 2024
Reactie van General Manager op 15 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again on your next visit.

6/10 – Redelijk

Deborah

1 nacht verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

6/10 – Redelijk

Deborah

Reisde met familie
Negatief: Voorzieningen
Same breakfast food
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 apr 2024
Thank you for your review! We are sorry you did not enjoy our breakfast. We are limited service but always have a type of egg, sausage and potato along with all our other offerings.

10/10 – Uitstekend

Dan, Norridge

1 nacht verbleven in maart 2024
Reactie van General Manager op 26 apr 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon on your next visit.

8/10 – Goed

Irene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and clean
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and walking distance for a "big city" hotel
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you so much for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Bobbie Jo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good pit stop
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 – Goed

Jon

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The gentleman that checked me in is sooo sweet! He was very personable and when I brought the luggage cart back, he came and got it from me to put away. I walk with a cane and he didn't want me to have to walk all that way! He also brought me a couple of coffee filters when I explained that we forgot to pack some!!
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for your kind review! We are pleased that you enjoyed your stay with us and our great customer service. We look forward to seeing you again soon.

6/10 – Redelijk

Deborah

Reisde met familie
Need better breakfast
1 nacht verbleven in maart 2024
Reactie van General Manager op 21 mrt 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what we could have done better to improve your stay.

6/10 – Redelijk

Lyudmyla

Positief: Personeel en service
Breakfast was great, but property itself not so clean.
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Thank you for your review! We are sorry you did not enjoy your stay with us.

8/10 – Goed

Chacko

Reisde met familie
Positief: Netheid, personeel en service
Front desk staff were very friendly and enjoyed the free breakfast
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Genesis

1 nacht verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Caitlin

1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for your review! We would like to hear what we could have done better so your stay was perfect. Please feel free to reach out to me to let us know.

8/10 – Goed

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Thank you for your review! We would like to know what we could have done better. That is our goal!

6/10 – Redelijk

Deborah

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Quiet
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Thank you for your review! We would like to know what we could have done better to make your stay better. That is our goal!

6/10 – Redelijk

Maria

Positief: Netheid, personeel en service
Everything was great. The only thing we did not like was the smell in the room. When we got home I could still smell it on all my clothes in the suitcase.
1 nacht verbleven in maart 2024
Reactie van General Manager op 11 mrt 2024
Thank you for your review! We would like to hear what room you stayed in so we can correct the issue. Our goal is so you can have a great stay? Did you report it to the front desk so they could make it right!

6/10 – Redelijk

Deborah

Reisde met familie
Positief: Personeel en service
Door wasn’t secure
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Thank you for your review! Please let us know which door is not secure? Did you report the issue to the front desk. We could have addressed it immediately.

6/10 – Redelijk

Deborah

Reisde met familie
Positief: Netheid, personeel en service
Door isn’t so secure
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Duplicate review!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
😊👍Nice!
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 mrt 2024
Thank you for your review! We are so pleased that you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 – Goed

Cynitha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok stay
1 nacht verbleven in maart 2024
Reactie van General Manager op 5 mrt 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what issues or concerns you had during your stay. Our goal is to have a great stay.

6/10 – Redelijk

Hector

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was an ok hotel to stay at
5 nachten verbleven in februari 2024
Reactie van General Manager op 5 mrt 2024
Thank you for your review! We are sorry you did not enjoy your stay with us. We would be happy to hear what issues or concerns you had during your stay.So we can make it right next time.

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful place to stay that close by a lot of areas. The staff was so friendly, and very helpful. The facility was super clean and the surrounding area was nice. We will definitely return and utilize these hotels in the future.
Reactie van General Manager op 29 feb 2024
Thank you so much for your kind review! We are so pleased that you enjoyed your stay with us and our great staff. We look forward to seeing you again on your next visit.

10/10 – Uitstekend

Dan, Norridge

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a nice hotel.
1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Thank you for your review! We are pleased that you enjoyed your stay with us. We look forward to seeing you again soon.