Exterieur

Beoordelingen van Courtyard Chicago Elmhurst/Oakbrook Area

3 out of 5
Courtyard Chicago Elmhurst/Oakbrook Area
370 N IL Route 83, Elmhurst, IL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 368 van 804 beoordelingen" "
Gastenscore: 8 - Goed. 269 van 804 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 804 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 804 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 804 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

walter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

10/10 – Uitstekend

Cristine

1 nacht verbleven in mei 2024
Reactie van Michelle op 18 mei 2024
Christies, Thank you for you for your review. I'm so glad you had a wonderful stay. Please come back and see us again soon.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff members were very pleasant, property was clean and well maintained, bed was comfortable, room temperature adjusted to my needs, and I really appreciated the proximity to the Salt Creek Greenway Trail.
1 nacht verbleven in mei 2024
Reactie van Michelle op 9 mei 2024
Thank you for your kind review. I am so glad that you had a great stay. Please come back and see us again soon!

10/10 – Uitstekend

Sherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really liked that there is no extra charge for parking.
3 nachten verbleven in april 2024
Reactie van Michelle op 29 apr 2024
Thank you for your review. I'm so glad you enjoyed your stay. Please come back and see us again soon.

6/10 – Redelijk

Dennis

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Severely in need of renovations
2 nachten verbleven in april 2024
Reactie van Michelle op 23 apr 2024
Dennis, thank you for your review. We are working hard to update the property as best we can. I hope you will give us another opportunity to serve you.

8/10 – Goed

Quiana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Michelle op 23 apr 2024
Thank you for your review. I hope we will have another opportunity to serve you.

10/10 – Uitstekend

Whitney

2 nachten verbleven in april 2024
Reactie van Michelle op 9 mei 2024
Thank you for your review. Please come back and see us again soon.

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Michelle op 17 apr 2024
Thank you, Sharon, for your review. I'm so glad you enjoyed your stay. Please come back and see us again soon.

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly
1 nacht verbleven in april 2024
Reactie van Michelle op 16 apr 2024
Thank you, Sharon, for your review. I'm so glad you had a great stay. We look forward to seeing you again soon.

10/10 – Uitstekend

Ashlee

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Michelle op 14 apr 2024
Thank you for your review. We hope you will come back and stay with us again.

10/10 – Uitstekend

Whitney

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed at this hotel 3 times now and the staff is amazing. I was coming back from the hot tub and someone stopped me and asked how it was. The desk staff engaged my 6 year old in the conversation and remembered us every time we walked by. The staff at the breakfast place were extremely attentive and so nice. Food was great, I love their hot tub and pool. The room suite has pocket doors separating the 2 beds which is great for privacy. Any time I go to Chicago I stay here and just make the drive into the city because this place is so great.
Reactie van Michelle op 11 apr 2024
Dear Whitney, thank you for your glowing review. We are so glad we were able to make you and your daughter's experience memorable. We hope to see you again soon!

10/10 – Uitstekend

Gerin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, super clean rooms.
5 nachten verbleven in maart 2024
Reactie van Michelle op 28 mrt 2024
Thank you Gerin for your review. I'm so glad you enjoyed your stay with us. Please come back and see us again soon.

8/10 – Goed

jacquelyn, Elmhurst

1 nacht verbleven in maart 2024
Reactie van Michelle op 17 apr 2024
Thank you, Jacquelyn, for your review. We hope to welcome you back very soon.

10/10 – Uitstekend

Orn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay for us. Perfectly situated for our errands. Clean, great staff, good value for money. Would stay here again if i come back.
4 nachten verbleven in maart 2024
Reactie van Michelle op 21 mrt 2024
Thank you Orn. We look forward to seeing you again.

8/10 – Goed

JAMES

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Michelle op 14 mrt 2024
Thank you for letting us know about your recent stay. We hope to see you again soon.

10/10 – Uitstekend

Kay

1 nacht verbleven in maart 2024
Reactie van Michelle op 10 mrt 2024
Thank you for your review from your recent stay. I am so glad you had a wonderful experience. Please come back and see us again.

10/10 – Uitstekend

Fredrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, quiet. Nice people at the check in desk.
1 nacht verbleven in maart 2024
Reactie van Michelle op 8 mrt 2024
Thank you for your comments. I'm so glad you enjoyed your stay. Please come back and see us again soon.

8/10 – Goed

Steve

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay. Only weakness was terrible room coffee and no option for regular coffee in lobby. Only option for coffee was purchase of full breakfast. Small cost to remedy. Pretty big return on investment.
2 nachten verbleven in februari 2024
Reactie van m op 26 feb 2024
Steve, Thank you for letting me know about your recent stay. I'm glad you had a great experience. I am sorry that you were not a fan of our in-room coffee. Coffee is available for purchase in our bistro at any time. I hope you will come back and see us again and have a cup of coffee on us.

10/10 – Uitstekend

Queen_LLL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van M op 27 feb 2024
Thank you for your review. I'm so glad you had a great stay. Please come back and see us again.

10/10 – Uitstekend

Alain

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in februari 2024
Reactie van M op 25 feb 2024
I'm so glad you enjoyed your stay! Please come back and see us again.

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location.
6 nachten verbleven in februari 2024
Reactie van M op 22 feb 2024
Thank you for your response. I'm so glad you had a great stay. We hope to see you again soon.

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean room and helpful staff
1 nacht verbleven in februari 2024
Reactie van M op 12 feb 2024
Thank you for your review. I'm so glad you had a great stay. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Nicole

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The property is very welcoming and very elegant on the inside. The food was over priced and very disgusting, more like a school lunch. There are bed bugs because me and my children got bit up in our sleep. After seeing more reviews that is the one I see the most! Everyone complains of bed bugs. Over all it was nice just very unsanitary and horrible overpriced school lunch food!
1 nacht verbleven in februari 2024
Reactie van M op 7 feb 2024
Good Morning Nicole. After we spoke, I had my pest control server come out. I hope it puts your mind at ease that there were no signs of bed bugs in your room or throughout the property. I am sorry that you were unhappy with the Bistro offerings. I have shared your comments with our Bistro Manager. I hope you will consider us again when you are in the area,

10/10 – Uitstekend

Kristina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van M op 7 feb 2024
Thank you!

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van M op 7 feb 2024
Thank you!

10/10 – Uitstekend

kevin

3 nachten verbleven in januari 2024
Reactie van M op 7 feb 2024
Thank you!

8/10 – Goed

Michelle, Chicago

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van M op 7 feb 2024
Thank you!

8/10 – Goed

Elysse

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet area. The staff were all super nice and even accommodated me to push my checkout a little later.
4 nachten verbleven in december 2023
Reactie van Michelle op 26 dec 2023
Thank you for leaving us a review. I'm so glad you had a great stay. Please come back and see us again soon.

8/10 – Goed

Whitney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stayed here twice in the last year for surgeries in Oakbrook and boy do I love it here. We stayed in a suite this time around and it was so roomy! The bathrooms are updated, the bed is super comfy and the pool and hot tub are one of the better ones. The staff is great and super friendly - they have a convenient area where they have drinks and snacks and the lobby is very inviting. The only con would be the suite didn’t have 2 TVs like the picture or a king size bed like it said - it was a queen which is fine but not as advertised. Or maybe it was a king, but it felt very small? Either way, if I have to go back, I will always come back here.
1 nacht verbleven in december 2023
Reactie van Michelle op 26 dec 2023
Thank you for writing a review. I am so glad you enjoyed your stay with us. Please come back and see us again soon.

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Michelle op 26 dec 2023
Thank you for your score. I'm so glad you had a wonderful stay. Please come back and see us again soon.

10/10 – Uitstekend

Willie

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Michelle op 17 dec 2023
Thank you for taking the time to leave us a review. We are so happy you had a great stay! Please come back and see us again soon.

10/10 – Uitstekend

kevin

2 nachten verbleven in december 2023
Reactie van Michelle op 16 dec 2023
Thank you for your review! We are so happy that you had a great stay. Please come back and see us again.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Michelle op 14 dec 2023
Thank you for letting us know about your recent stay. We are so glad that you had an enjoyable experience. Please come back and see us again soon.

10/10 – Uitstekend

Muarem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van M op 7 feb 2024
Thank you!

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
1 nacht verbleven in december 2023
Reactie van Michelle op 5 dec 2023
Thank you for leaving us a review. I'm so glad you enjoyed your stay. Please come back and see us again soon.

10/10 – Uitstekend

Bruce, Jessup

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nice enough, although the toilet was the shortest I have ever seen, somewhat difficult to navigate. Amenities were good, indoor pool and hotub and a nice workout area with treadmills, free weights, stair stepper etc. The lounge/bar and Bistro were very good, we had dinner at the Bistro one night - Bistro Burger and fries were quite good; breakfast choices were similar to a diner menu and also good. Everything is al a cart so can be alittle costly but is very convenient if you don't want to venture out.
4 nachten verbleven in november 2023
Reactie van Michelle op 5 dec 2023
Thank you for leaving us a review. I'm so glad you had a wonderful stay. Please come back and see us again soon.

8/10 – Goed

Jalil

Reisde met partner
Positief: Personeel en service
Check-in and checkout was easy and simple. Walls are thin so we could easily hear next door neighbors. Bathroom was in pretty good condition. Bed was really comfy and the room seemed clean enough. Overall, stay was good.
2 nachten verbleven in november 2023
Reactie van Michelle op 5 dec 2023
Thank you for leaving us a review. I'm so glad you enjoyed your stay. Please come back and see us again soon.

8/10 – Goed

Fredrick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's close to where we visit. Something was wrong with the far bed in the room.
1 nacht verbleven in november 2023
Reactie van M op 27 nov 2023
Thank you for staying with us. We look forward to seeing you again.

8/10 – Goed

Amy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Friendly staff, easy access and would definitely stay again
1 nacht verbleven in oktober 2023
Reactie van Carla M op 18 nov 2023
Thank you Amy! I'm glad you enjoyed your stay with us. Thank you for taking the time to provide us feedback. See you next time.

4/10 – Matig

Michelle

2 nachten verbleven in oktober 2023
Reactie van Carla M op 18 nov 2023
Thank you for staying with us. If you would like to share any feedback with us, we would greatly appreciate it. Safe travels!

10/10 – Uitstekend

B

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van M op 14 okt 2023
Thank you for taking the time to leave us a review. We are so happy you enjoyed your stay. Please come back and see us again soon!

10/10 – Uitstekend

Jen

1 nacht verbleven in oktober 2023
Reactie van M op 11 okt 2023
Thank you for leaving us a review. I am so glad you enjoyed your stay. Please come back and see us again soon!

8/10 – Goed

Nathan

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was a good average hotel at a nice price!
1 nacht verbleven in oktober 2023
Reactie van M op 9 okt 2023
Dear Nathan, Thank you for taking the time to leave us a review. We hope you will come back and see us soon.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van M op 3 okt 2023
Thank you for taking the time to leave us a review. I'm so glad you enjoyed your stay! Please come back and see us again soon.

8/10 – Goed

Matias

1 nacht verbleven in september 2023
Reactie van M op 29 sep 2023
Thank you for leaving a review. I am so glad you are enjoying your stay. Please let us know how we can make you even more comfortable. We hope to see you again soon.

4/10 – Matig

Islom

2 nachten verbleven in september 2023
Reactie van m op 15 okt 2023
Dear Islom,Thank you for taking the time to let us know about your recent stay. I am very sorry we did not meet your expectations. I hope you will visit us and give us another opportunity to serve you.

8/10 – Goed

Jennifer

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Elizabeth was friendly when she checked us in. The beds are comfy like all Marriotts are known for. However, the facility should be updated. The ceiling in the room and the edges of the door were peeling. The water pressure could be improved. Was disappointed I couldn't watch WGN due to the lack of channels. The staff was great, but overall the hotel/room needs work.
2 nachten verbleven in september 2023
Reactie van Michelle op 23 sep 2023
Thank you Jennifer for leaving a review. I am so glad Elizabeth took care of you. We are working to make all needed updates to the property while still providing a clean and comfortable stay. We hope to see you back soon.

10/10 – Uitstekend

Werner

1 nacht verbleven in september 2023
Reactie van Michelle op 24 sep 2023
Thank you for your review! I'm so glad you enjoyed your stay. Please come back and see us again soon.

6/10 – Redelijk

Marie-May

2 nachten verbleven in september 2023
Reactie van m op 11 okt 2023
Thank you for taking the time to leave us a review. I am very sorry you were not wowed by your stay. I hope you will afford us another opportunity to delight you.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Michelle op 19 sep 2023
Thank you for your review. Please come back and see us again soon.