Receptie

Beoordelingen van Four Seasons Hotel Chicago

5 out of 5
Four Seasons Hotel Chicago
120 East Delaware Place, Chicago, IL

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 796 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 119 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 49 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1001 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
Fantastisch hotel op geweldige locatie met uitmuntende service

8/10 – Goed

ran

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Hotel need an update
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Glenn

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definite five star hotel service is extraordinary
1 nacht verbleven in mei 2024
Reactie van Cory Cuff, Hotel Manager op 14 mei 2024
Hi Glenn, thank you for sharing your experience with us! It makes us so happy to know you had a wonderful time. At FS Chicago we strive to provide best-in-class service and personalized touches to accompany our luxury accommodations. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Jose, MIAMI

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in mei 2024
Reactie van Cory Cuff, Hotel Manager op 10 mei 2024
Thank you for sharing your experience with us, Jose! We are thrilled to hear that you enjoyed our convenient location in the heart of the Magnificent Mile. We would love to have you back again in the near future.

10/10 – Uitstekend

Andrew

1 nacht verbleven in mei 2024

8/10 – Goed

Marisa

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay at the Four Seasons, view was superb, location is ideal for shopping and dining. The customer service was also top notch, all staff were so very helpful and friendly. The reason my rating was four stars was solely because of the room cleanliness. The headboard had awful smudges on the wood borders, the counter tops, menu, nespresso machine, dresser, and night stands were awfully dusty with ring water stains and crumbs of some sort, and the mirrors had all kinds of splotches.
2 nachten verbleven in april 2024
Reactie van Cory Cuff, Hotel Manager op 16 apr 2024
Hi Marisa, thank you for sharing your recent experience. We are happy to hear that you enjoyed our convenient location in the heart of the Magnificent Mile, with best-in-class service. We appreciate your feedback on the room and have passed this onto our housekeeping team. We welcome the opportunity to have you return in the future for an even more superb stay.

10/10 – Uitstekend

Caitlin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10/10. The service is unmatched.
3 nachten verbleven in maart 2024
Reactie van Cory Cuff, Hotel Manager op 1 apr 2024
Thank you for the kind words, Caitlin! We look forward to welcoming you back soon.

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service en voorzieningen
Always great!
3 nachten verbleven in maart 2024
Reactie van Cory Cuff, Hotel Manager op 20 mrt 2024
Thank you, Alberto! We look forward to welcoming you back in the near future for another great stay.

10/10 – Uitstekend

Gwen

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone and everything was absolutely amazing! The staff was SO very helpful, and extremely kind and patient with my 5 yr old! The property is beautiful, and the room was fantastic. My kiddo loved the lake view! Would absolutely recommend!!
3 nachten verbleven in maart 2024
Reactie van Cory Cuff, Hotel Manager op 20 mrt 2024
Thank you for the kind words, Gwen! We are thrilled that you and your family had such a wonderful stay. Our team genuinely loves connecting with our guests and making memories for years to come. We look forward to welcoming you back for another fantastic stay soon.

8/10 – Goed

YUN

3 nachten verbleven in maart 2024
Reactie van Cory Cuff, Hotel Manager op 1 apr 2024
Thank you for sharing a review of your recent stay. We look forward to welcoming you back to Chicago soon.

10/10 – Uitstekend

Amr

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love four seasons
3 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 4 mrt 2024
Thank you, Amr. The feeling is mutual! We look forward to welcoming you back for another great Four Seasons stay.

10/10 – Uitstekend

Malcolm

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Four Seasons Hotels are some of our favorite places to stay and the Chicago Four Seasons easily met our high expectations with a greaat location, very good amenities and welcoming staff. We arrived very early in the day, exxpecting to wait for a few hours for our suite. However, Mason, at check-in, kindly checked us into our room immediately. We found the front desk equally accommodating three days later for a late check-out. The suite was very pleasant and super clean. The bed was extremely comfortable with lovely linens. We enjoyed an excellent breakfast and evening cocktails in the Acorn restaurant with attentive and friendly bar and wait staff. The spa, pool and gym are very nice, albeit the pool/hot-tub needing greater supervision with so many children staying at the hotel over the long weekend (President's Day). We look forward to returning to the hotel on our next visit to Chicago.
3 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 4 mrt 2024
Hi Malcolm, thank you for sharing your experience at FS Chicago. We are delighted to know that you enjoyed our amenities and best-in-class service. Our team truly enjoys connecting with our guests and creating personalized memories for years to come. We look forward to welcoming you back to Chicago soon.

4/10 – Matig

Xin

Reisde met familie
Negatief: Personeel en service
酒店服务出乎意料的差,是我住过所有四季酒店中最差的:打电话给服务部门送红酒杯,打了两次第二天才送到😂要求送的拖鞋浴袍送的速度不能更慢,刀叉就一直🈚️送到。房间的喝水杯清理拿走就不补充, 完全不是一个星级酒店的服务更别提是五星级酒店。恨失望。
4 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 4 mrt 2024
Thank you for taking the time to share your feedback with our team. We would welcome the opportunity to connect if you wish to discuss your stay in further detail.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight with the grand. Great hotel. Beautiful pool. Sundae cart was a hit. Room service and valet parking were easy. Highly recommend.
1 nacht verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 4 mrt 2024
Thank you for the kind words! We are thrilled that you enjoyed our in-room dining experiences and newly reimagined Spa. It will be our pleasure to welcome you back in the near future.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent experience
2 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 20 feb 2024
Thank you for the kind words, Joseph! We cannot wait to have you back for another impressive Four Seasons stay.

10/10 – Uitstekend

Hubert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 20 feb 2024
Thank you for sharing a review, Hubert! We hope to welcome you back soon.

10/10 – Uitstekend

Ralanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property in general is nice. Surrounding shopping and dining convenient. The room cleanliness just okay. I wanted to take a bubble bath but tub did not appear clean enough to do so.
1 nacht verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 15 feb 2024
Hi Ralanda, thank you for sharing your experience at FS Chicago. We are happy to hear that you enjoyed our best-in-class location and newly reimagined Hotel. We appreciate your feedback regarding the bathroom and have shared this note with our team. We look forward to welcoming you back soon!

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The one thing that drove me nuts was the shower was insultingly small. I really don’t understand how someone designed that
2 nachten verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 15 feb 2024
Hi Douglas, thank you for taking the time to review your recent stay. We truly appreciate your note regarding the shower, as we never want you to experience any discomfort during your stay. We hope that the remainder of your experience was wonderful, and we welcome the opportunity to have you back in the future.

10/10 – Uitstekend

KRYSTIN

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful
1 nacht verbleven in februari 2024
Reactie van Cory Cuff, Hotel Manager op 13 feb 2024
Hi Krystin, thank you for sharing. We hope to see you again soon!

10/10 – Uitstekend

Dalvir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice facility and staff, as well as the general area is very safe and welcoming.
1 nacht verbleven in januari 2024
Reactie van Cory Cuff, Hotel Manager op 30 jan 2024
Hi Dalvir, thank you for sharing! We are delighted that you enjoyed our best-in-class amenities and felt at home with our dedicated team. It will be our pleasure to welcome you back in the future!

10/10 – Uitstekend

Margo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Cory Cuff, Hotel Manager op 7 feb 2024
Hi Margo, thank you for the top marks! We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Noah

2 nachten verbleven in januari 2024
Reactie van ADMM op 29 jan 2024
Hi Noah, thank you for sharing your recent experience at FS Chicago. We look forward to welcoming you back soon!

10/10 – Uitstekend

Allison

2 nachten verbleven in januari 2024
Reactie van Cory Cuff, Hotel Manager op 20 mrt 2024
Thank you for taking the time to share a review, Allison! We hope to welcome you back soon.

10/10 – Uitstekend

jimena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
9 nachten verbleven in december 2023
Reactie van ADMM op 22 jan 2024
Thank you, Jimena! We look forward to welcoming you back soon.

10/10 – Uitstekend

Fred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved it
1 nacht verbleven in januari 2024
Reactie van ADMM op 18 jan 2024
Thank you for the kind words, Fred! We look forward to welcoming you back soon.

10/10 – Uitstekend

JOSE LUIS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van ADMM op 22 jan 2024
Thank you for sharing a review, Jose Luis. We are looking forward to your next stay at FS Chicago!

10/10 – Uitstekend

James W

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lighting in the seating area wasn't quite conducive/bright enough for working at night (3201). Suprised to see mildew/mold where shower door meets wall, some dusty baseboards, not quite the 4 season level of cleanliness I'd expect. Pool/area and spa were great, restaurant as well.
2 nachten verbleven in januari 2024
Reactie van ADMM op 12 jan 2024
Hi James, thank you for taking the time to share your experience with us. We truly appreciate your feedback and thank you for sharing the room number. We are happy to hear that you enjoyed our newly reimagined pool and Spa, along with our restaurant, Adorn. We would welcome the opportunity to have you return in the future.

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New Year Staycation
An amazing stay at the iconic Four Seasons Chicago. Welcome gift upon arrival. Upgrade to a suite. Impeccable service. Love this property and try to visit often.
1 nacht verbleven in januari 2024
Reactie van ADMM op 8 jan 2024
Hi Jill, thank you for the kind words! We are thrilled to hear that you enjoyed the suite life at FS Chicago, and we cannot wait to welcome you back soon.

10/10 – Uitstekend

Fumi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van ADMM op 8 jan 2024
Hi Fumi, thank you for sharing your review of FS Chicago! We hope to welcome you back soon.

10/10 – Uitstekend

Juvenal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Juvenal, thank you for sharing a review of your recent stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

Stacy C

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful
1 nacht verbleven in december 2023
Reactie van Cory Cuff, Hotel Manager op 7 feb 2024
Thank you, Stacy! We hope to welcome you back soon.

10/10 – Uitstekend

Katie

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We had the most incredible stay at the Four Seasons Chicago. The staff, service, dining and spa were simply impeccable. As part of our extended honeymoon, the staff went above and beyond to make our experience truly magical, including sending up a complimentary bottle of champagne and strawberries for us to enjoy in our room. We will definitely stay at this beautiful property again in the near future. Thank you, Four Seasons Chicago!
3 nachten verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Katie, thank you for the kind words regarding your recent honeymoon stay. Our dedicated team loves celebrating special moments with our guests, and we look forward to welcoming you back soon!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
Disappointing
I’ve stayed at this four season and many others, and this trip was disappointing. Several mistakes, oversights, and incorrect orders. And the amenities are overly congested, elevator was broken, steam room was not clean, spa showers had broken shelves — not the four season level.
3 nachten verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Thank you for taking the time to share this experience with us. We truly value your feedback and would appreciate the opportunity to connect and discuss further.

10/10 – Uitstekend

Gregory

1 nacht verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Gregory, thank you for sharing a review of your recent stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

Jelena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Jelena, thank you for sharing these top marks from your recent stay. We look forward to welcoming you back soon!

8/10 – Goed

Harris A.

1 nacht verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Harris, thank you for sharing a review of your recent stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van ADMM op 4 jan 2024
Hi Aaron, thank you for sharing a review of your recent stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

James

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van ADMM op 11 dec 2023
Thank you for sharing your review of FS Chicago, James! We look forward to welcoming you back soon.

10/10 – Uitstekend

Ernestus

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 Stars Excellent
2 nachten verbleven in december 2023
Reactie van ADMM op 6 dec 2023
Hi Ernestus, thank you for the kind words. We hope to welcome you back in the near future!

8/10 – Goed

Charles

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van ADMM op 6 dec 2023
Hi Charles, thank you for sharing your FS Chicago experience. We hope to welcome you back soon!

8/10 – Goed

Elaine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van ADMM op 28 nov 2023
Hi Elaine, thank you for sharing your stay. We hope to welcome you back in the near future!

10/10 – Uitstekend

Thatiana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Moraria no Four Seasons
Incrível! Equipe excepcional, atendimento maravilhoso. O hotel é puro conforto e beleza. Nada a reclamar!
6 nachten verbleven in november 2023
Reactie van ADMM op 20 nov 2023
Hi Thatiana, thank you for the kind words. We look forward to welcoming you back for another marvelous stay in the near future.

8/10 – Goed

Juan

Reisde met familie
Positief: Personeel en service, voorzieningen
Elevator waiting time 5-10 mins!
6 nachten verbleven in november 2023
Reactie van ADMM op 20 nov 2023
Hi Juan, thank you for sharing your experience with us. We hope that the remainder of your stay was enjoyable and welcome the opportunity to have you return in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was outstanding. One complaint the bathroom shower was hazardous. Also the hairdryer was awful. Expected better from the Four Seasons.
3 nachten verbleven in november 2023
Reactie van ADMM op 13 nov 2023
Hi Michael, thank you for the kind words surrounding our team! We appreciate your feedback regarding the restroom, and have passed this onto the respective teams. We hope to welcome you back in the future.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van ADMM op 13 nov 2023
Hi Michael, thank you for reviewing your recent stay. We are happy to hear that you enjoyed your visit, and we look forward to the next one!

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Felt like total luxury
3 nachten verbleven in november 2023
Reactie van ADMM op 13 nov 2023
Hi Adam, thank you for the top marks. We look forward to your next stay at FS Chicago!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van ADMM op 13 nov 2023
Hi David, thank you for sharing. We are thrilled that you enjoyed your stay and look forward to welcoming you again soon!

10/10 – Uitstekend

Nausheen

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful!
2 nachten verbleven in oktober 2023
Reactie van ADMM op 13 nov 2023
Hi Nausheen, thank you for the kind words! Our newly reimagined Hotel is a sight to be seen, and we look forward to welcoming you back soon.

2/10 – Ontzettend slecht

PEI-FANG

2 nachten verbleven in oktober 2023
Reactie van ADMM op 20 nov 2023
Hi Pei-Fang, thank you for taking the time to review your stay. We would appreciate the opportunity to learn more about your expeirence if you wish to connect further.

10/10 – Uitstekend

James

1 nacht verbleven in oktober 2023
Reactie van ADMM op 15 nov 2023
Hi James, thank you for reviewing your recent stay. We hope to welcome you back soon!