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Beoordelingen van Heritage Christchurch

4.5 out of 5
Heritage Christchurch
28 - 30 Cathedral Square, Christchurch

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 688 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1000 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Astrid Hay op 16 dec 2019
Dear Guest, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. It is wonderful to know that you enjoyed your stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay

10/10 – Uitstekend

Geert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2018

10/10 – Uitstekend

roelof, rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
must see
Hotel is erg goed voormalige parlements gebouw kom zeker terug

8/10 – Goed

peter, Waterland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend
Je bent centraal in Christchurch van er nog over is!!!

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovley hotel, great staff but need a couple more beer options ie Corona, Heineken 😊
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 19 mei 2024
Dear Tim, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you found our staff great, and would like to thank you for your suggestion. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

kuldeep

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Interior was awesome
4 nachten verbleven in mei 2024
Reactie van Hotel Manager op 6 mei 2024
Dear kuldeep, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Juliene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely place to stay
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 6 mei 2024
Dear Juliene, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Anne

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a historic building that was renovated. It is really beautiful.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 28 apr 2024
Dear Anne, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. It is wonderful to know that you appreciated the beauty of the Old Government Building that houses Heritage Christchurch. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Judi Ann

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not easy to take luggage in. Stairs upon entry. Rooms were great. Spacious and clean
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Judi Ann, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. It is wonderful to know that you found our Suites spacious and clean. As the Old Government Building that houses Heritage Christchurch is a Heritage Category 1 building, we can change the stairs in the front to have a ramp, but we do have a luggage trolley ramp on the side of the building - please do let our friendly reception team know and they will be happy to help with the luggage trolley during your next stay! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Azad

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, great hotel and staff, close to transport and eating places. Will definitely stay here again when in Christchurch.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Azad, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay and found the location and staff great. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Rebecca

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 21 apr 2024
Dear Rebecca, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Manchen

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Manchen, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Mark, Melb

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Mike, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Mike

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful historical building in a great location. Would definitely recommend.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 9 apr 2024
Dear Mike, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you found the location great, and Old Government Building that houses Heritage Christchurch beautiful. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Steph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A fabulous lication with a traditional suite. Well equipped and great size. Furnishings are a bit tired but we loved our stay
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 7 apr 2024
Dear Steph, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay and found location great, and Suites well appointed. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

John

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and layout. Good service from front desk, including the parking. Would have been nice to have a hand towel in the kitchen. Also did not vacuum behind the bathroom door during our stay. We would stay there again.
5 nachten verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Dear John, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay and found location excellent, and service good. We do provide tea towels for kitchen but will make sure this is double checked to be in the kitchen cupboard by our Housekeeping team. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Christopher, Komoka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 13 mrt 2024
Dear Christopher, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are happy to hear you found our staff nice. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Jeffery

Reisde met partner, Reisde met familie
Such a grand hotel, beautiful in it’s history and architecture.
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 4 mrt 2024
Dear Jeffery, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are happy to hear you found the Old Government Building that houses Heritage Christchurch beautiful. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Bianca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Heritage Christchurch! It exceeded expectations, with the spacious suite and beautiful historic building. Valet parking was super easy right outside, staff were lovely and the location was really handy - just five minutes or so to great dining options. We plan to be back!
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 25 feb 2024
Dear B anca, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are happy to hear you found our Suites spacious, staff lovely and location convenient. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a lovely period building this is. A real treat to stay there. Super staff and great ambience.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 25 feb 2024
Dear Paul, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are happy to hear you found our staff great. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

TOMOYOSHI

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
とても、良い伝統的なホテル。 ただ、夜お風呂のお湯が足りなくなってしまうのは考えもの。
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 22 feb 2024
Dear Tomoyoshi, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted you enjoyed your stay. As the Old Government Building that houses Heritage Christchurch is a Category 1 Building on Historic Places Trust list, we are limited in what we can change in the building, and unfortunately that includes unlimited hot water options. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Kristi

2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 20 mrt 2024
Dear Kristi, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Carrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely and quaint old hotel with good in room amenities. Great location. Pulling up to check in is a bit tricky by car. Better directions on website by hotel might be helpful.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 20 feb 2024
Dear Carrie, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are happy to hear you found our Suites well appointed, and location great. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Frank

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An exceptional and beautiful property! The staff went out of their way to help with baggage and answer questions.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 15 feb 2024
Dear Frank, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are happy to hear you found our staff very helpful. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Shane

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great room, great hotel. The whole place is really nice for the price
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 29 jan 2024
Dear Shane, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you found Heritage Christchurch great. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

KIM

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
시내 중심에 있어 교통이 편하고 주변으로 산책하기 좋습니다.시설도 매우 클래식했습니다
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear KIM, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. It is wonderful to know that you enjoyed your stay and liked our central location. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

10/10 – Uitstekend

Suet Kam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A grand heritage hotel
The hotel is a historical building built in the 1910s. Our suite is a duplex of two bedrooms on the upper floor and a very spacious sitting room pllus a full kitchen with dishwasher on the lower floor. The location of the hotel is convenient. It's great to stay there for 4 nights. Our family has been well embraced in a strong historical atmosphere as well as warm hospitality expressed by the hotel staff. We highly recommend this marvellous hotel.
4 nachten verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear Suet Kam, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you enjoyed your stay, and found our Suites well appointed, and location convenient. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely character hotel
Reactie van Hotel Manager op 25 jan 2024
Dear Natalie, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. It is wonderful to know that you found the Old Government Building that houses Heritage Christchurch lovely . Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Kyungbae

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Free valet parking
Free valet parking was wonderful!
3 nachten verbleven in januari 2024
Reactie van Hotel Manager op 21 jan 2024
Dear Kyungbae, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. It is wonderful to know that enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Forrest

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Hotel Manager op 18 dec 2023
Dear Forrest, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 18 dec 2023
Dear Peter, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

6/10 – Redelijk

Anya

Reisde met familie
Less than my expectations
4 nachten verbleven in september 2023
Reactie van Hotel Manager op 28 nov 2023
Dear Anya, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are sorry to hear that we did not meet your expectations; please do not hesitate to contact us directly to let us know what areas require improvement so we could ensure all of our guests enjoy their stay. Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Brian Alexander

10/10 – Uitstekend

Johanna

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel and staff was amazing. Restaurant staff was not as accommodating when asked for a side of butter-they said kitchen does not do that and said no.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 22 nov 2023
Dear Johanna, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you enjoyed your stay. and found our staff amazing. We are sorry to hear of your experience with OGB Bar staff; the Restaurant has a separate proprietor, and we will make sure to pass your feedback to him. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Bryan

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant location.
Easy to access Great suite accommodated 4 very easily, with lounge and kitchen and 2 bedrooms. Very grand old building.
3 nachten verbleven in november 2023
Reactie van Hotel Manager op 20 nov 2023
Dear Pamela, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you found the Suites great! Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

6/10 – Redelijk

Myles

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Poor service
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 20 nov 2023
Dear Myles, Thank you for taking the time to place feedback on Expedia; we are sorry you found our customer services not meeting your expectations despite having been offered assistance, in this particular instance, with luggage, but do hope that we will be able to meet or exceed his expectations in future. Please do not hesitate to contact us directly if you have any concerns with the level of service you were provided with, and we will make sure to follow up on it immediately. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Bryan Alexander.

8/10 – Goed

Jocelyne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel has a definite vintage feel to it, with retro styled furniture in an old government building. The location is excellent, right across the street from shops and the ticket office for tours. The room was actually a 2 bedroom 2 floor apartment with a full kitchen, seating area, dining area and laundry machines. Note though, as an older building it is not wheelchair accessible; no ramps, just stairs (there is a lift once you get inside, but you have to get up the stairs to get in). Would be a great place to stay for a family or group travelling together.
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 15 nov 2023
Dear Jocelyne, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. It is wonderful to know that you found Suites well appointed, and location excellent. We do have ramp access into the building, on the side of the building, please do not hesitate to ask our friendly Reception team if you require to use a ramp; however all our Suites do have stairs in them. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

10/10 – Uitstekend

Mark

Zakenreiziger
A great place to stay
A great place to stay
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 29 okt 2023
Dear Mark, Thank you for taking the time to place feedback on Hotels.com subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon

6/10 – Redelijk

Julie

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not so great
Very, very tired rooms. Bed sags in middle, pubic hairs and other debris in bathroom. Lounge was filthy and stained and so uncomfortable. So much construction and road works around the property.
3 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 26 okt 2023
Dear Julie,Thank you for your feedback on Hotels.com. We are very sorry to hear that we failed our own high standards of cleanliness, and will make sure to follow up on the state of your Suite. We sincerely apologize, and do hope to welcome you to the Hotel in future. Kind Regards, Simon

8/10 – Goed

Kevin

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful character Property situated in a good location
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 16 okt 2023
Dear Kevin, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted you found rooms comfortable and spacious. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Simon La Broome

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great hotel and location but under renovations so no breakfast on site and construction outside was annoying
4 nachten verbleven in september 2023
Reactie van Hotel Manager op 1 okt 2023
Dear Kevin, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. It is great to know that you found the location great. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Adrian Khoo

10/10 – Uitstekend

Kazi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place, nice and convenient location.. real heritage building.. We liked it so much. Will stay again if come back to Christchurch.
2 nachten verbleven in september 2023
Reactie van Hotel Manager op 18 sep 2023
Dear Kazi, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay, and found the location convenient. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Adrian Khoo

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, handy to the river precinct. Beautiful old building. Suite was huge and beds comfortable. Staff friendly and helpful.
1 nacht verbleven in augustus 2023
Reactie van Hotel Manager op 28 aug 2023
Dear Paul, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay, and found Suites spacious, bed comfortable, and location handy. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Bianca Hay

10/10 – Uitstekend

PETER

4 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 17 sep 2023
Dear Peter, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Adrian Khoo

8/10 – Goed

Joan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Hotel Manager op 30 jul 2023
Dear Joan, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Lorraine

8/10 – Goed

kate

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a peaceful sanctuary
2 nachten verbleven in juli 2023
Reactie van Hotel Manager op 27 jul 2023
Dear Kate, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay, and found location central. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Lorraine

8/10 – Goed

Pattie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hugely spacious, well appointed and well located luxury suites. Great value for money. We will definitely book and stay again. Ps We loved all the heritage of the Heritage Hotel
2 nachten verbleven in juli 2023
Reactie van Astrid Mc Gowan op 21 jul 2023
Dear Pattie, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay, and found our Suites spacious and well appointed. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan

10/10 – Uitstekend

Blair

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
loved the old sytle architecture, large room with upstairs bedrooms.
1 nacht verbleven in juli 2023
Reactie van Astrid Mc Gowan op 13 jul 2023
Dear Blair, Thank you for taking the time to place feedback on Wotif subsequent to your recent stay. We are delighted that you enjoyed your stay, and found Suites spacious. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place nice and central in historic building. An additional sofa in the living area would be a useful addition.
2 nachten verbleven in juli 2023
Reactie van Astrid Mc Gowan op 16 jul 2023
Dear Mark, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay, and found location central. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan

10/10 – Uitstekend

Tracey

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay for a family of 4, heaps of space, warm and quiet. Loads of character and very close to everything. Staff were all super friendly and helpful.
3 nachten verbleven in juli 2023
Reactie van Astrid Mc Gowan op 10 jul 2023
Dear Tracey, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay, and found Suites spacious, and staff friendly and helpful. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I will stay here again. I confused the woman at reception by asking to make sure I had a Queen bed (she saw this as a "downgrade") – not, as I like to call them, a “fake King”. This is where they push two singles together and put something over the top. This may be fine for two people but it’s somewhat irritating for the solo traveller who likes to sleep in the middle… My other request was for a quiet room – which I know is a bit of an ask in the centre of the city. Worked out pretty well. I love the loft bedroom/bathroom layout – as it means “elephants” (usually children) in the room above stop thumping directly overhead once they go up to bed themselves. Do put the heating on even when you aren’t there – because it will make a big difference in overall comfort (took me a while to figure that out - I was trying to save power). The hot water was great and there was adjustable pressure for the shower as w3ell as plenty for the bath. Bed was comfy – and a tv up there as well. I even made use of some of the kitchen facilities (mainly the fridge and the microwave). Lovely building (I even read the guide provided) and awesome location. Highly recommend.
5 nachten verbleven in juli 2023
Reactie van Astrid Mc Gowan op 9 jul 2023
Dear Dawn, Thank you for taking the time to place feedback on Expedia subsequent to your recent stay. We are delighted that you enjoyed your stay, and found Suites comfortable. Once again I would like to thank you for your feedback and look forward to welcoming you back shall you visit our beautiful city in the future. Kind Regards, Astrid Mc Gowan