Terrein van de accommodatie

Beoordelingen van The Buccaneer Beach & Golf Resort

4 out of 5
The Buccaneer Beach & Golf Resort
Estate Shoys, Christiansted, St. Croix

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 659 van 969 beoordelingen" "
Gastenscore: 8 - Goed. 220 van 969 beoordelingen" "
Gastenscore: 6 - Redelijk. 52 van 969 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 969 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 969 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Han

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing resort, was best part of my trip/vacation.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kelly, Hebron

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Exceptional
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Angela, Denver

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff and location. Beach!!
3 nachten verbleven in april 2024
Reactie van Marjo op 2 mei 2024
Thank you for your kind words about our staff and location, especially the beach! We're delighted you had a great experience, and we can't wait to welcome you back for more beachside relaxation and excellent service!

10/10 – Uitstekend

Darrin

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Right on the ocean
7 nachten verbleven in april 2024
Reactie van Marjo op 2 mei 2024
Thank you for highlighting our oceanfront location in your review! We're glad you enjoyed the proximity to the ocean during your stay. We look forward to welcoming you back for more beachside relaxation!

10/10 – Uitstekend

Joseph Emanuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in april 2024
Reactie van Marjo op 19 apr 2024
Thank you for the 5-star review! Your feedback fuels our commitment to excellence. We hope to see you again soon for another fantastic stay.

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
We're grateful for your 5-star rating! It motivates us to continue providing memorable experiences for our guests. Looking forward to your next visit.

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is excellent! Buffet breakfast was fantastic! Dinner was very good and enjoyed the live music!
1 nacht verbleven in april 2024
Reactie van Marjo op 19 apr 2024
Thank you for your wonderful feedback! We’re delighted that you enjoyed our excellent staff, fantastic buffet breakfast, and the enjoyable dinner with live music. We look forward to welcoming you back for more memorable moments!

10/10 – Uitstekend

Deborah Kearney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too much tipping!
5 nachten verbleven in april 2024
Reactie van Marjo op 19 apr 2024
Thank you for sharing your feedback with us. We understand your concern and appreciate your input. We strive to provide excellent service while ensuring a comfortable experience for our guests. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Ronald S

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff are all AMAZING!!!! From check in to dining to bartenders to our concierge to our driver to our room to HOUSEKEEPING 😁 We CANNOT wait to come back!!!
4 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for your positive feedback! We’re glad to hear that our staff across various departments contributed to your enjoyable stay. We look forward to welcoming you back for another great experience!

10/10 – Uitstekend

Gianluca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Marjo op 19 apr 2024
Thank you for the 5-star rating! We appreciate your support and hope to welcome you back soon.

10/10 – Uitstekend

Doris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The cook, Jason cooked up our lobster and fish from our excursions. It was terrific. Great complimentary breakfast every day.
4 nachten verbleven in maart 2024
Reactie van Marjo op 19 apr 2024
Thank you for sharing your experience with us! We’re thrilled to hear that Chef Jason’s cooking made your lobster and fish dishes terrific, and we’re delighted you enjoyed our complimentary breakfast every day.We look forward to your next visit and more wonderful stays with us.

8/10 – Goed

Shoichi

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Environment and beach staff
6 nachten verbleven in maart 2024
Reactie van Marjo op 19 apr 2024
Thank you for mentioning our environment and beach staff. We’re glad you appreciated their efforts and the natural beauty of our surroundings. Your feedback encourages us to continue providing a great experience for our guests.

10/10 – Uitstekend

Charlotte

5 nachten verbleven in maart 2024
Reactie van Marjo op 19 apr 2024
Thank you for awarding us 5 stars! Your support encourages us to keep delivering exceptional service. We can't wait to welcome you back.

6/10 – Redelijk

Mason

Reisde met partner
They did not communicate between departments
4 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the lack of communication between departments. We take your comments seriously and will work on improving our internal communication processes to ensure a seamless experience for our guests. Your input is valuable to us, and we appreciate your insights.

6/10 – Redelijk

Leidy

Reisde met partner
Positief: Netheid, voorzieningen
Pagarc ese precio por habitación exige algunas garantías de calidad. Comida rápida en general para desayuno y almuerzo (lunch). Mejor en cena. Conseguir mesa ciertos días imposible y toca llevar a habitación. Nada después de las 9pm. Decoración de habitaciones vieja y algo gastada. Muy buen sitio y excelentes vistas al mar eso si. Relación precio-calidad bastante discutible.
Reactie van Marjo op 19 apr 2024
We’re glad to hear that you enjoyed dinner and our ocean views during your stay. We value your feedback regarding our rates and service quality and apologize for any inconvenience during breakfast and lunch. Your comments about the room decor are noted. We look forward to the opportunity to exceed your expectations on your next stay. We can’t wait to welcome you back!

8/10 – Goed

Deborah

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The resort is beautiful and nicely maintained. Service was good as long as you didn’t ask for anything out of the ordinary. There were some staff who really had a poor attitude - felt almost as though they were doing you a favor. On the positive side there were some staff who were warm, friendly and highly service oriented . A mix. Lovely beaches.
5 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for your feedback. We’re glad you appreciated our beautiful resort and friendly staff. We apologize for any shortcomings experienced and assure you we are working to improve. We hope to welcome you back for an even better stay.

10/10 – Uitstekend

Morgan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our time here. The beaches were beautiful, and the food was delicious. The staff were attentive and friendly from check-in to checkout. There are many adventurous things onsite and close-by while other areas are tranquil. We hope to stay here again soon!
5 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for your lovely review! We’re glad to hear that you enjoyed your time with us, especially our beautiful beaches, delicious food, and attentive staff. It’s heartening to know that you found the balance between adventure and tranquility just right. We look forward to welcoming you back soon for another enjoyable stay!

10/10 – Uitstekend

Christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was very large and contained beautiful beaches and views. It had a lot to offer the guests and the vibe was wonderful.
5 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for sharing your experience with us! We’re delighted that you enjoyed our expansive property with its beautiful beaches and scenic views. It’s wonderful to hear that you found plenty to do and that the overall vibe left such a positive impression. We hope to welcome you back soon to explore more of what our property has to offer!

10/10 – Uitstekend

Rosita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful resort and people were very kind..yhe beaches were gorgeous
4 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for your kind words and positive feedback! We’re delighted to hear that you found our resort beautiful and that our team made your stay enjoyable with their kindness. Our beaches are indeed gorgeous, and we’re thrilled that you had the chance to experience their beauty. We hope to have the pleasure of hosting you again soon!

10/10 – Uitstekend

Malcolm

7 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Thank you for the 5-star rating! We're delighted you enjoyed your stay and look forward to hosting you again soon.

10/10 – Uitstekend

Vivian

Reisde met partner
This is a beautiful 350 acre property with 3 lovely beaches. The exterior of our room could use a bit of TLC but the interior was good.
10 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

MARCELO, Winter Park

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Really outdated
2 nachten verbleven in februari 2024

10/10 – Uitstekend

E Lin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
At check in we were upgraded because we came there for our 36th anniversary. The staff for front desk to wait staff to cleaners and everyone else we had any contact with, was super friendly and helpful. We were very pleased by our whole experience there.
4 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

JASMINE

4 nachten verbleven in februari 2024
Reactie van Marjo op 19 apr 2024
Your 5-star rating means a lot to us! We strive to provide excellent experiences, and we're thrilled you had a great stay.

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The friendliest resort!
This resort was amazing, would def recommend! If you are staying in great house there are some hills to get to beach and pool but they have the nicest shuttle drivers to get you everywhere you want to go around the resort if you don’t want to walk. Everyone was SO friendly there from front desk, to beach attendants to serving staffs to room attendants. Beaches were gorgeous and there was always plenty of chairs. Food was great, breakfast buffet had plenty of choices and dinners and lunches were big portions and so good.
6 nachten verbleven in januari 2024

6/10 – Redelijk

Barbara

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The aged, damaged furniture. Grass not cut. TV that was 15 years old with static like watching tv from 1970. If we had paid $100 per night for this room it would be expected, but this hotel was outrageously expensive. Inexcusable. They should be embarrassed to rate this property 5 stars. The only redeemable quality is the employees. Even the buffet breakfast was 3 rate
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Alana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024

10/10 – Uitstekend

Joy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Giovanni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Jeff

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Buccaneer always impresses
We loved our stay at the Buccaneer. The property is always amazing. The staff is friendly and everyone greeted us with a good morning, good afternoon or good evening.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023

10/10 – Uitstekend

Deryk

Reisde met partner
Positief: Voorzieningen
Staff were all exceptional, pleasant and hospitable. All areas, including the room, were kept very clean. Although the food choices are limited, the food that was available was very good quality. The beach is amazing and is perfect for snorkeling, kayaking or just relaxing in the sun. I would definitely recommend the resort and hope to be returning in the near future.
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ricky Dwayne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay here!
6 nachten verbleven in juli 2023

6/10 – Redelijk

Alison

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really wanted to love the Buccaneer Resort but there were a lot of shortcomings. It is in the perfect location surrounded by two beautiful beaches and a short ride from Christiansted and amazing dining options, but as a resort it falls short in many places. The room was outdated and the AC and several things in the room didn’t work or were broken. When we reported this to the concierge they did not offer another room for the remainder of the stay and we were thanked for bringing it to their attention but told that it would be fixed after we left. We went during the slow season , which understandably you expect things to be a bit more relaxed. We had dinner reservations at the Mermaid and were ignored and our food came out an hour after we ordered it cold. The bar on the beach redeemed the resort with amazing bartenders who gave us recommendations of places to eat, and had the best sushi we had on the island. For the price of the resort the rooms were outdated and not well cleaned, we found a roach in our bathroom. The spa staff however was amazing and gave both my husband and I a great massage and provided us with tips on how to reduce the stress on our necks and backs. We will definitely come back to visit the two beaches but likely will not stay here again.
5 nachten verbleven in oktober 2023

10/10 – Uitstekend

Gabriela

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buckaneer is a Gem!! Can’t wait to return.
3 nachten verbleven in september 2023

6/10 – Redelijk

Ali

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What caused me the rate this average was 2 of the nights the next door guest had loud electronic noises most of the night and it was not made to stop.
7 nachten verbleven in augustus 2023

10/10 – Uitstekend

Mario Arnulfo

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The climb to the lobby from the rooms are steep. There should be more shuttle to go up
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Oliver, Katy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Location and Accommodations
1 nacht verbleven in juli 2023

10/10 – Uitstekend

stephan, Quakertown

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the tub/shower in the bathroom was high and difficult for an elderly person to step over.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Mary Ann

7 nachten verbleven in juli 2023

8/10 – Goed

Bozena

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Came at the quiet time, few people, little entertainment. Resort is big with multiple different areas you could book, with distance to walk, although they do pick you up and will drive you to your destinations. Initially was disappointed, but was able to get upgraded close to beach and that made a world of difference. We enjoyed the beautiful beach and the quiet, and are pleased with our stay. Management did accommodate our needs, so we were very grateful and do recommend this place.
6 nachten verbleven in juni 2023

10/10 – Uitstekend

Edward Peter

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved everything. No complaints
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Courtney

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had an amazing time at the Buccaneer. We were in need of a nice quiet vacation. The vibe at the Buccaneer was perfect in June. The complimentary breakfast buffet was delicious, and the staff is very attentive and kind.
4 nachten verbleven in juni 2023

10/10 – Uitstekend

Courtney

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Savonya

3 nachten verbleven in juni 2023

10/10 – Uitstekend

Karla

Positief: Personeel en service, staat van de accommodatie en faciliteiten
I loved the place. Beautifully maintained. Service was number 1. My only suggestion is that they run shuttles back and forth to the beach. If your staying at the main hotel I found the walk a bit challenging.
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Charles Clifton

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Buccaneer is a fantastic place to stay in at st croix
4 nachten verbleven in mei 2023

10/10 – Uitstekend

Mary T

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Resort on St. Croix
This is the third time that I have visited St. Croix and stayed at the Buccaneer. The resort it meticulously kept up, the beaches are beautiful and the rooms are very comfortable. I have stayed in 3 different types of rooms at the Buccaneer, and they all have been nice. Daily breakfasts on the veranda are delicious, and the view cannot be beat.
9 nachten verbleven in april 2023

8/10 – Goed

Zachary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in april 2023

4/10 – Matig

Jayme

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I booked on Expedia 11/09/22 for $2,053 for 3 nights. I had the confirmation email, showed them it and they still charged me $2,441. They said it was canceled and rebooked on Expedia for the higher price on the same day. I have no emails regarding a cancellation or a rebooking and it makes zero sense why I would rebook my trip for $400 MORE on the same day. Had to pay it and not happy about it. Especially after $300 for dinner the first night and $250 the second night, $15 drinks the entire time…we spent plenty of money there trying to keep our kids fed with no snacks on the property. ($27 with tip for every order of wings). I wouldn’t recommend bringing teenagers unless you stop at a grocery store on the way. Beautiful property and I would have zero complaints if they charged me the amount I booked it for.
3 nachten verbleven in april 2023